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The Art of Smart - Avery Dennison - Fasson

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<strong>The</strong> <strong>Art</strong> <strong>of</strong> <strong>Smart</strong><br />

<strong>The</strong> growing demand for smart labelling


<strong>Smart</strong> labels – an ideal opportunity to pr<strong>of</strong>it from partnership<br />

Col<strong>of</strong>on<br />

international co-ordinator<br />

Johan <strong>The</strong>len<br />

international editors<br />

Joao Adao, Marion Beekhuizen<br />

Sandra Bindi, Rene Kubu and<br />

Carol Malian<br />

2 idea magazine issue 1 /05<br />

Anticipating market needs is a complex yet essential component <strong>of</strong> the labelling and<br />

packaging industry. Complex, because predicting consumer demands for next year and<br />

beyond can involve a lot <strong>of</strong> unknown quantities. But it is essential that we make every<br />

effort to be ready to meet the changing needs <strong>of</strong> the modern consumer, who expects to<br />

be impressed with each and every product we provide. Because it is no longer enough<br />

that packaging and decoration technologies perform their primary function – to provide<br />

information. New labels will have to <strong>of</strong>fer increased functionality to satisfy growing<br />

consumer demand for innovation and convenience.<br />

In this issue <strong>of</strong> IdeaMagazine we look at how market demands are changing, how technology<br />

is changing to meet those demands, and how a partnership in innovation can<br />

help you to embrace these changes. Intelligent Label Technology is moving out <strong>of</strong> the<br />

R&D lab and into the warehouse, with RFID technology and nanocoating technology<br />

scheduled to break into the market within the coming years.<br />

With all this change around us, how do we prepare for the opportunities these technologies<br />

represent? <strong>The</strong> answer is to share our collective knowledge and experience<br />

more effectively.<br />

<strong>Fasson</strong> products are built on the concept <strong>of</strong> Ideas that Work for You, the discovery,<br />

development and distribution <strong>of</strong> exciting new opportunities in labelling and packaging<br />

that grow your business. We are committed to working with you, sharing knowledge<br />

and experience so that you can be the innovators for your own customers. Our dedicated<br />

Research Centres help us gather new information on technological developments that<br />

may have industry potential. And as your partner in innovation, we will continue to<br />

pass this information on to you so you can turn opportunities like smart labels into<br />

pr<strong>of</strong>itable business reality.<br />

IdeaMagazine is produced to provide you with useful ideas and information to help you<br />

and your business. We welcome any feedback that you think might help us achieve this<br />

goal.<br />

Don Stoebe<br />

Vice president. General manager, <strong>Avery</strong> <strong>Dennison</strong> Roll Materials Europe<br />

copywriter<br />

Gerry Black<br />

design<br />

Studio © Jesse<br />

project co-ordination<br />

Eggink Van Manen<br />

communication consultancy<br />

print<br />

Koninklijke drukkerij<br />

Broese & Peereboom B.V.<br />

a publication <strong>of</strong><br />

<strong>Avery</strong> <strong>Dennison</strong> Roll Materials Europe<br />

P.O. Box 28<br />

2300 AA Leiden<br />

<strong>The</strong> Netherlands<br />

T +31 (0)71 579 4121<br />

F + 31 (0)71 579 4179


Contents<br />

4 <strong>The</strong> <strong>Art</strong> <strong>of</strong> <strong>Smart</strong> –<br />

<strong>The</strong> growing demand for smart labelling<br />

7 Improved distribution<br />

helps you to market<br />

faster<br />

New DCs announced – with more to come<br />

10 Welcome to the<br />

Innovation Engine<br />

Find out how to make the most <strong>of</strong><br />

<strong>Fasson</strong> Specialty<br />

6 METRO Group takes the lead in logistics<br />

Major roll-out <strong>of</strong> RFID after succesful trials<br />

8 Regional News – Find out what’s been happening in your region<br />

12 New RFID division – preparing for the future<br />

A close-up look at the barcode’s biggest rival<br />

13 Labels that last – <strong>Fasson</strong> Durables<br />

Expanded range means more opportunities<br />

14 Direct <strong>The</strong>rmal papers ® – expand your customer base<br />

Much larger scope <strong>of</strong> applications for the end-user<br />

15 <strong>Fasson</strong> Rapid-Roll range expanded<br />

More opportunities from the one-stop shop<br />

15 <strong>Fasson</strong> Product News<br />

Monthly Mailing – Essential product news<br />

<strong>Fasson</strong> and all other <strong>Fasson</strong> brands are trademarks <strong>of</strong> <strong>Avery</strong> <strong>Dennison</strong> Corporation<br />

3


<strong>The</strong> <strong>Art</strong> <strong>of</strong> <strong>Smart</strong><br />

4 idea magazine issue 1 /05<br />

As Noel Mitchell, Director <strong>of</strong> Business Development,<br />

explains, many businesses are already responding to these<br />

challenges, with innovation appearing at every step in the<br />

supply chain. “Press manufacturers have responded with<br />

faster presses, enabling much faster changeover times and<br />

easier to use equipment. Applicator manufacturers are<br />

responding with applicators which can operate at speeds<br />

easily compatible with wet-glue beverage filling lines. While<br />

laminate manufacturers are providing dramatically increased<br />

service packages, as well as driving the development <strong>of</strong> new<br />

innovations to serve the market.”<br />

CONSUMER CHOICE IS NO LONGER<br />

DETERMINED SIMPLY BY PRICE: SHOPPERS<br />

ARE INCREASINGLY LOOKING FOR PRODUCTS<br />

THAT OFFER THEM MORE – CONVENIENCE,<br />

VALUE FOR MONEY AND FUNCTIONALITY. AND<br />

WITH THE CONSISTENT HIGH QUALITY OF<br />

TODAY’S PRODUCTS, MANUFACTURING AND<br />

LABELLING OPERATIONS ARE UNDER<br />

INCREASED PRESSURE TO DEVELOP NEW AND<br />

MORE DISTINCTIVE PRODUCTS. WHICH IS<br />

WHY INDUSTRIAL COMPANIES ARE STRIVING<br />

TO CREATE THE MOST ECONOMICAL<br />

PRODUCTS POSSIBLE, WHILE ADDING TRUE<br />

DIFFERENTIATED CONSUMER BENEFITS OR<br />

FUNCTIONS AND REMOVING COSTS FROM THE<br />

TOTAL SUPPLY CHAIN.<br />

<strong>The</strong> evolution <strong>of</strong> <strong>Avery</strong> <strong>Dennison</strong> Intelligent tm<br />

Label Technology<br />

As a key decoration technology, the modern label could<br />

hardly be further away from its origins as a black and white<br />

product identifier. <strong>The</strong>re have been many milestones along<br />

the way, including barcodes and LaserCopy Jet and reclosure<br />

labelling. Functional labelling technologies currently available<br />

also include the whole spectrum <strong>of</strong> security inks and<br />

printing technologies, micro-taggents, security threads and<br />

other devices designed to protect retailers and consumers<br />

alike. And while there might be debate over which are the<br />

most important developments <strong>of</strong> the past, there is general<br />

agreement on the importance <strong>of</strong> the milestone that marks<br />

the future: the smart label. Noel Mitchell highlights some <strong>of</strong><br />

the developments in Intelligent Label Technology.


the growing demand for smart labelling<br />

“An excellent example is the Food Freshness Indicator ( FFI )<br />

which can indicate if bacteria are present in certain foods,<br />

which has real implications for ensuring compliance to fresh<br />

food standards, equipping the consumer with a real tool to<br />

guarantee the freshness <strong>of</strong> their purchases. For true<br />

innovation though, you need only look at the latest<br />

development to move from R&D to reality. A label that actually<br />

extends product freshness, as described by Noel. “It is<br />

already available in the clamshell packaging <strong>of</strong> raspberries.<br />

<strong>The</strong> label is on the inside <strong>of</strong> the pack, and emits tiny<br />

amounts <strong>of</strong> an antibacterial agent, such as chlorine dioxide,<br />

into the atmosphere <strong>of</strong> the pack. It significantly reduces the<br />

growth <strong>of</strong> mould, extending the shelf-life <strong>of</strong> raspberries in<br />

the retail store from 5 up to 10 days.”<br />

Other current developments include nanotechnology. This<br />

new technology is set to have significant impact on the<br />

industry. Noel describes one example. “Current research is<br />

focusing on a technology that dramatically increases the<br />

oxygen barrier in an incredibly thin construction. It performs<br />

as well as aluminium film, but since it is transparent, it will<br />

enable entirely new possibilities in packaging design –<br />

allowing consumers to see the product inside the packaging<br />

for the first time. Today however it is RFID that is emerging<br />

as one <strong>of</strong> the key growth drivers <strong>of</strong> the smart labelling<br />

market, and <strong>Avery</strong> <strong>Dennison</strong> has created a new RFID Division<br />

to support you in bringing this technology to your<br />

customers. You can read more on this news on page 12, and<br />

on page 6 you can find out how the Metro Group is already<br />

using the technology to improve its logistics processes.<br />

Looking to the future <strong>of</strong> labelling<br />

Sjaak Elmendorp is Vice President <strong>of</strong> Product Technology<br />

and Innovation, and his vision <strong>of</strong> the future for the industry<br />

is a bright and creative one. “<strong>The</strong> need for functional labels<br />

has been around for many years. It has only been relatively<br />

recently that the technology has caught up with the need,<br />

becoming viable to cost-effectively produce in large volumes.<br />

Now that the technology is available, we are working closely<br />

with the commercial sector to identify applications to benefit<br />

end-user markets. Expect to see dramatic and positive<br />

changes to our industry in the coming years.”<br />

For more information contact the Director <strong>of</strong> Business<br />

Development: noel.mitchell@eu.averydennison.com<br />

5


METRO Group Future Store Initiative<br />

adopts RFID technology<br />

Customer satisfaction has always been at the forefront <strong>of</strong><br />

every supplier’s daily work. But today’s customer demands<br />

more quality and value for money in every area <strong>of</strong> their life<br />

(see ‘<strong>The</strong> <strong>Art</strong> <strong>of</strong> <strong>Smart</strong>’, page 4.) This puts enormous pressure<br />

on today’s suppliers, squeezing every link in the supply<br />

chain to produce as much value and competitive advantage<br />

as possible. Once again, technological innovations are<br />

about to play a key role in streamlining the supply chain.<br />

After successful trials, Germany’s METRO Group has<br />

adopted RFID, a technology that puts them at the forefront<br />

<strong>of</strong> competitive trading.<br />

Sophisticated logistics, impressive results<br />

<strong>The</strong> METRO Group is one <strong>of</strong> the world’s largest trading<br />

groups, formed in 1996 and operating across 28 countries.<br />

With a strong focus on high quality merchandise, it relies on<br />

sophisticated logistics solutions to ensure reliable delivery<br />

across its network. Central to its forward-thinking approach<br />

is the Future Store Initiative, a proving ground for leadingedge<br />

logistics innovations. <strong>The</strong> Initiative combines the<br />

industry expertise <strong>of</strong> a number <strong>of</strong> major global suppliers,<br />

from Micros<strong>of</strong>t, IBM and Intel to DHL, Gillette and Coca-Cola.<br />

After contact with suppliers <strong>of</strong> RFID labels, the company<br />

partnered with <strong>Avery</strong> <strong>Dennison</strong>, which outperformed competitors<br />

in a recent RFID study by industry benchmarkers<br />

Odin Technologies. Based in Rheinberg, near Duisburg,<br />

Germany, the Future Store Initiative has been trialling RFID<br />

tracking since April 2003, with impressive results.<br />

Dr. Gerd Wolfram, head <strong>of</strong> the Future Store Initiative takes<br />

up the story: “From November 2004 we have integrated<br />

RFID technology throughout our process chain, in the most<br />

wide-reaching project in our history. In the first stage,<br />

around 100 <strong>of</strong> our suppliers will begin to tag all pallets and<br />

transport packages for goods bound for 10 <strong>of</strong> our central<br />

warehouses. From here the goods will be distributed to<br />

almost 200 RFID-equipped retailers throughout Germany.<br />

It marks the beginning <strong>of</strong> a new era in accurate, reliable<br />

supply – the hallmarks <strong>of</strong> the METRO Group.”<br />

Check online for more information on the METRO Group:<br />

www.metrogroup.de<br />

For more information on RFID contact the head <strong>of</strong> the European<br />

RFID Division: florian.jungmeier@eu.averydennison.com<br />

6 idea magazine issue 1 /05


Improved distribution network helps<br />

you to market faster<br />

In a move likely to cause dismay to the converter community,<br />

some suppliers are announcing cutbacks and closures in<br />

their distribution network, driven by the need to reduce<br />

costs and improve pr<strong>of</strong>itability. For <strong>Fasson</strong> customers however,<br />

there is good news, with a number <strong>of</strong> recent initiatives<br />

designed to help you bring your goods to market faster.<br />

Late last year the company opened a new distribution centre<br />

in Paris, as part <strong>of</strong> what Jeroen Diderich, Supply Chain Director<br />

for <strong>Fasson</strong> products, calls ‘the drive towards localisation.’<br />

<strong>The</strong>re are now 16 <strong>Fasson</strong> DCs in total across Europe, supplied<br />

by 6 materials plants. According to Jeroen “this means<br />

better service for more customers, reducing lead times<br />

across the network, so converters can <strong>of</strong>fer shorter lead<br />

times to their own customers.” Another advantage <strong>of</strong> having<br />

a local DC is reduced warehousing, as Jeroen explains. “Take<br />

customers in France as an example. Now they are close to a<br />

DC, there’s no need to place huge single orders and store<br />

the stock on-site. <strong>The</strong>y can order materials as and when they<br />

need it, reducing their warehousing costs and freeing up<br />

space.” <strong>The</strong>re’s more good news for customers throughout<br />

Europe, with the introduction <strong>of</strong> new 2m slitters to the Prague<br />

and Vienna DCs, and as Jeroen says, there are ambitious<br />

plans for 2005. “We are hoping to extend our DC network in<br />

Europe this year – and as soon as more news becomes<br />

available we will continue to inform customers directly.”<br />

More programmes on <strong>Fasson</strong> Exact tm give you more<br />

ways to reduce costs<br />

In 2004 more than 100 programmes were introduced to the<br />

<strong>Fasson</strong> Exact portfolio, with plans to add as many as possible<br />

each month in 2005 to meet demand. Jeroen Diderich<br />

explains why: “<strong>Fasson</strong> Exact is another way <strong>of</strong> serving<br />

customers better: by ordering a fixed length <strong>of</strong> any <strong>Fasson</strong><br />

Exact product, converters can choose any width they need.<br />

Reduced warehousing, minimised waste, and all delivered<br />

from their local DC.” <strong>The</strong> company’s improved distribution<br />

network is bringing it closer to the target <strong>of</strong> 99% delivery<br />

reliability. And with more programmes added regularly,<br />

converters will have an even wider range to benefit from.<br />

Says Jeroen: “<strong>The</strong> Supply Chain team monitors product<br />

demand carefully, and as soon as certain conditions are met,<br />

we add the product to <strong>Fasson</strong> Exact. We know from our<br />

annual Customer Satisfaction Survey that it’s a popular<br />

service – customers appreciate it so it makes sense to give<br />

them more <strong>of</strong> what they enjoy.”<br />

Jeroen Diderich<br />

Contact your local <strong>Fasson</strong> sales representative for more information<br />

on the latest additions to the <strong>Fasson</strong> Exact portfolio.<br />

Alternatively, go online for the latest list.<br />

www.europe.fasson.com > transactions > <strong>Fasson</strong> Exact list<br />

7


News from the North<br />

24-hour service Danish customers as <strong>Fasson</strong> Exact extended in Copenhagen<br />

Last year in Denmark a total <strong>of</strong> 7 new<br />

programmes were added to <strong>Fasson</strong> Exact,<br />

operating out <strong>of</strong> the DC in Hedehusene near<br />

Copenhagen. As Bo Krabbe, Area Manager<br />

Nordic Countries, explains, it’s all about<br />

<strong>of</strong>fering added value. “<strong>The</strong> additional<br />

programmes were introduced because <strong>of</strong><br />

increased demand for speedy service on<br />

core products. We are committed to <strong>of</strong>fering<br />

optimum flexibility to our customers, and<br />

will continue to develop the <strong>Fasson</strong> Exact<br />

service in the region.”<br />

8 idea magazine issue 1 /05<br />

<strong>The</strong> most recent introductions are <strong>Fasson</strong><br />

<strong>The</strong>rmal Top S8 with <strong>Fasson</strong> WR3000, water<br />

removable adhesive, and <strong>Fasson</strong> PE 150<br />

White, with <strong>Fasson</strong> S692N adhesive.<br />

Another boost for customers is the 24-hour<br />

operation <strong>of</strong> the slitters in the DC, which has<br />

provided next-day delivery for customers<br />

within a 250km radius since 2003.<br />

Improved lead times from Milton Keynes DC<br />

<strong>The</strong> Distribution Centre in Milton Keynes has<br />

recently undergone a change <strong>of</strong> focus, with<br />

the completion <strong>of</strong> a project designed to<br />

improve service in the region. Richard<br />

Buckles, Sales Representative, explains:<br />

“As part <strong>of</strong> last year’s Customer Satisfaction<br />

Survey we learned that one <strong>of</strong> the main<br />

needs from our customers was an expansion<br />

<strong>of</strong> the <strong>Fasson</strong> Exact and other service<br />

programmes. In the months between June<br />

and October 2004 we worked closely with<br />

customers in order to find out just what<br />

products they needed to meet the demands<br />

<strong>of</strong> their end-users. A large number <strong>of</strong><br />

This delivery target applies to all products<br />

from the Copenhagen DC, helping<br />

converters in the region to reduce lead<br />

times and inventory costs.<br />

Contact Bo Krabbe, Area Manager Nordic<br />

countries for more details:<br />

bo.krabbe@eu.averydennison.com<br />

products are now available in multiple<br />

lengths, and we are also now focusing<br />

on the introduction <strong>of</strong> specific Service<br />

programmes. <strong>The</strong> main objective <strong>of</strong> these<br />

programmes is to improve response to<br />

enquiries, and maintain our competitive<br />

lead times for customers in the region.


about our efforts to serve you better<br />

More winners announced at Irish Print Awards<br />

Just one month after the “First Past the Post”<br />

event in Kildare, the printers and label<br />

converters in Ireland gathered to discover<br />

the winners <strong>of</strong> the Irish Print Awards. Held in<br />

the 5-star Berkeley Court Hotel in Dublin,<br />

the event, organised by the Irish Printer<br />

Magazine, attracted the country’s leading<br />

industry names. <strong>The</strong> 19 entries for the prestigious<br />

self-adhesive label award sponsored<br />

by <strong>Avery</strong> <strong>Dennison</strong> Ireland, were scrutinised<br />

by an independent panel <strong>of</strong> judges. Scoring<br />

was based on a range <strong>of</strong> considerations,<br />

including presentation and label registration,<br />

and the degree <strong>of</strong> difficulty involved in<br />

producing the labels. Congratulations to the<br />

When Killashee House in Kildare was built in<br />

1861, the owners could never have imagined<br />

that it would one day play host to an evening<br />

<strong>of</strong> Irish dancing performed for an audience<br />

from the labelling industry. That’s just what<br />

happened last October when customers<br />

from all over Ireland gathered to celebrate a<br />

vibrant evening <strong>of</strong> entertainment and<br />

informative presentations. Sandra Tarr,<br />

Country Manager Ireland, takes up the story.<br />

“<strong>The</strong>re was a great response from<br />

customers – 55 people in all attended the<br />

event, which was themed “First Past the<br />

Post”. We chose this theme because we<br />

wanted to highlight the importance <strong>of</strong> cooperation<br />

throughout the supply chain.<br />

<strong>The</strong>re were a number <strong>of</strong> presentations at the<br />

event, summed up perfectly by John Brown,<br />

MD <strong>of</strong> Label <strong>Art</strong>: “they differed in style and<br />

content, but all shared the same underlying<br />

theme: we need to be more innovative in<br />

both our outlook and our product, working<br />

not in isolation but in partnership with our<br />

suppliers and customers, in order to<br />

winners <strong>of</strong> this award, who the panel judged<br />

to be most worthy in this category.<br />

Winner<br />

Label <strong>Art</strong> – for its Cherry Cordial label,<br />

based on <strong>Fasson</strong> PP Top<br />

Trans – S4000 – PET30.<br />

Runners up<br />

Multiprint – for its Tellington Premium<br />

Cider label<br />

MSO – for its Rhubarb & Elderberry<br />

Conserve label<br />

Innovative solutions, streamlined supply at Irish customer day<br />

develop innovative solutions for more<br />

pr<strong>of</strong>itable business.”<br />

Of course it wasn’t all ‘serious business’, as<br />

Sandra explains. “<strong>The</strong>re was plenty <strong>of</strong> time<br />

for fun – we had a race night, which was<br />

extremely popular with the customers, many<br />

<strong>of</strong> whom got involved in the racing itself.<br />

<strong>The</strong> Irish dancers from the Odea / Kenny<br />

Dancing School were one <strong>of</strong> the highlights<br />

<strong>of</strong> the evening, and on the following day<br />

customers had the chance to play golf or<br />

join in the grand ‘Limo Treasure Hunt’.”<br />

Reactions I’ve had since the event are<br />

unanimous: everyone’s looking forward to<br />

the next Customer Day!” John Brown shares<br />

the sentiment: “All in all a well organized,<br />

informative, and enjoyable event. Roll on the<br />

next one!”<br />

Contact Sandra Tarr, Country Manager<br />

Ireland for more details:<br />

sandra.tarr@eu.averydennison.com<br />

Technical problems with<br />

a <strong>Fasson</strong> product?<br />

If you experience technical difficulty<br />

with any <strong>Fasson</strong> product contact<br />

David Torley in Cramlington, UK with<br />

your query – he and the Technical<br />

Marketing Team will be only too glad<br />

to help.<br />

david.torley@eu.averydennison.com<br />

9


<strong>Fasson</strong> Specialty ®<br />

Your access to the ‘Innovation Engine’<br />

WHEN INNOVATION IS CENTRAL TO YOUR BUSINESS SUCCESS, IT IS<br />

IMPORTANT THAT YOUR BUSINESS PARTNERS SUPPORT YOUR EFFORTS<br />

ON ALL LEVELS. AS A FASSON CUSTOMER YOU HAVE ACCESS TO THE<br />

‘INNOVATION ENGINE’ BEHIND THE DEVELOPMENT OF NEW FASSON<br />

PRODUCTS - FASSON SPECIALTY. FOR OVER 10 YEARS, THE SPECIALTY<br />

TEAM WITH CUSTOMER PRODUCT ENGINEERS (CPE) HAVE WORKED<br />

CLOSELY WITH CONVERTERS LIKE YOU THROUGHOUT EUROPE,<br />

HELPING TO DEVELOP NEW LEADING-EDGE PRODUCTS TO RAISE YOUR<br />

PROFILE IN THE INDUSTRY. EACH REGION HAS ITS OWN SPECIALTY<br />

GROUP, SPLIT INTO ENGINEERED SOLUTIONS AND FASSON MIX &<br />

MATCH, TWO COMPLEMENTARY CAPABILITIES DESIGNED TO OFFER<br />

FAST RESPONSE TO CHANGING MARKET NEEDS.<br />

10 idea magazine issue 1 /05<br />

Engineered Solutions –<br />

unique products created for specific<br />

applications<br />

Engineered Solutions are creative solutions<br />

to new and emerging customer challenges,<br />

so when your customers ask for a label<br />

that’s extra-special – in terms <strong>of</strong> how it looks<br />

or performs – Customer Product Engineers<br />

are on hand to help. As well as <strong>of</strong>fering<br />

product differentiation, Engineered<br />

Solutions can also be a source <strong>of</strong> pr<strong>of</strong>itable<br />

new business opportunities. Several global<br />

successes originated as Engineered<br />

Solutions, including the now-famous ‘Energy<br />

Strip’ in Duracell batteries, as well as the<br />

development <strong>of</strong> the self-adhesive stamp,<br />

which is now more popular than the traditional<br />

gummed variety. Because <strong>of</strong> the commercially<br />

sensitive nature <strong>of</strong> such projects,<br />

Engineered Solutions are guarded by the<br />

strictest levels <strong>of</strong> customer confidentiality,<br />

which means that many customer success<br />

stories <strong>of</strong>ten go unreported. Thanks to the<br />

co-operation <strong>of</strong> NSD and Diamant however,<br />

we can report a recent example from<br />

<strong>The</strong> Netherlands.


No-Stick autocollar delights<br />

cooking-oil customer<br />

<strong>The</strong> story began last year in <strong>The</strong> Netherlands,<br />

with Dutch converter NSD. Vincent Scheirman,<br />

Customer Product Engineer, takes up the<br />

story. “<strong>The</strong> end-user Diamant produces oil<br />

for deep frying, and planned a special<br />

money-back <strong>of</strong>fer on one <strong>of</strong> its products<br />

– customers send back a voucher from the<br />

bottle and get a 2-euro discount. This meant<br />

we couldn’t use self-adhesive labels, so we<br />

developed a special No-Stick booklet, which<br />

NSD applied as an autocollar.”<br />

William Stauthamer, Calculator at NSD, was<br />

impressed with the results: “When we called<br />

Vincent, we told him the materials requirement,<br />

and very quickly we took delivery <strong>of</strong><br />

what we needed. We printed the label first,<br />

then the special <strong>of</strong>fer leaflet, which we<br />

applied to the base label. Finally we die-cut<br />

the construction and dispensed it via autocollar.<br />

Diamant was very very pleased, and I<br />

know if they need a different type <strong>of</strong> label<br />

next year, we will be able to deliver without<br />

a problem.”<br />

Vincent explains the technical specifications:<br />

“the component is based on a No-<br />

Stick fugitive adhesive and <strong>Fasson</strong> MC90,<br />

with controlled release from the carrier<br />

allowing automatic dispensing. <strong>The</strong> booklet<br />

is then dispensed around the neck <strong>of</strong> the<br />

bottle, with the No-Stick adhesive providing<br />

vehicle enabling non pressure sensitive<br />

products to be converted via reel fed print<br />

and diecutting, on conventional roll label<br />

presses.”<br />

<strong>Fasson</strong> Mix & Match – combining<br />

products for proven success<br />

<strong>The</strong> other component <strong>of</strong> <strong>Fasson</strong> Specialty is<br />

<strong>Fasson</strong> Mix and Match, <strong>of</strong>fering any combination<br />

<strong>of</strong> more than 200 faces, 50 adhesives<br />

and 20 liners – more than 50,000 in total.<br />

Dermot Somers from Multiprint in Ireland<br />

explains why his company uses <strong>Fasson</strong> Mix<br />

and Match. “<strong>The</strong> service allows us to <strong>of</strong>fer<br />

our customers true flexibility. For instance<br />

recently we used a filmic liner on a standard<br />

product to <strong>of</strong>fer our customers increased<br />

application speed, helping them improve<br />

productivity. <strong>Fasson</strong> Mix and Match is also<br />

ideal for small minimum orders and short<br />

lead times on more specialised products.”<br />

Contact your local <strong>Fasson</strong> sales<br />

representative for more details, or visit our<br />

website for more details:<br />

www.europe.fasson.com > products ><br />

products samples<br />

11


<strong>Avery</strong> <strong>Dennison</strong> RFID Division –<br />

helping you prepare for the future<br />

<strong>The</strong> massive interest in RFID throughout<br />

the retail supply chain is set to grow in the<br />

coming years. In order to be ready to support<br />

you with innovative ways to capitalise<br />

on this market, <strong>Avery</strong> <strong>Dennison</strong> has created<br />

the new RFID division: <strong>Avery</strong> <strong>Dennison</strong><br />

IntelligentTM Label Technology.<br />

Florian Jungmeier, Director Marketing & Sales<br />

<strong>of</strong> the RFID division in Europe explains, “<strong>The</strong><br />

new division <strong>of</strong>fers a focused set <strong>of</strong> resources<br />

dedicated to perfecting RFID technology for<br />

inclusion in high speed, high quality, high<br />

volume roll-to-roll manufacture.”<br />

Radio Frequency Identification (RFID) is an<br />

intelligent labelling solution that uses tags<br />

containing a miniature computer chip to store<br />

and broadcast product information. <strong>The</strong> tag<br />

incorporates a small antenna, and in passive<br />

RFID tags (without an independent power<br />

supply), it produces a low power signal<br />

(UHF between 868MHz and 915MHz) when<br />

passing through an RFID reader. With RFID<br />

readers placed throughout the supply chain,<br />

products can be traced more efficiently than<br />

previously possible – and in real time.<br />

12 idea magazine issue 1 /05<br />

Pressure-sensitive materials are an ideal<br />

carrier medium for RFID chips. <strong>The</strong> new division<br />

will supply inlays and/or ready-to-use<br />

RFID labels . Benchmarking tests by industry<br />

RFID expert Odin technologies Laboratory<br />

(www.odintechnologies.com) have shown<br />

<strong>Avery</strong> <strong>Dennison</strong> RFID tags outperformed<br />

competitors. <strong>The</strong> tags are designed for<br />

common RFID applications, including large<br />

labels for retail pallets and cartons, and<br />

narrower labels for tray labelling. As Florian<br />

explains, <strong>Avery</strong> <strong>Dennison</strong> tags <strong>of</strong>fer unique<br />

antenna designs meaning the tags are not<br />

sensitive to metal package contents – ensuring<br />

the information can be read accurately and<br />

reliably. What’s more, they can be read from<br />

any angle, so there’s no need to reposition<br />

the tags on pallets or cartons.<br />

You can already <strong>of</strong>fer RFID to your<br />

customers<br />

<strong>Avery</strong> <strong>Dennison</strong> <strong>of</strong>fers RFID technology only<br />

through the <strong>Fasson</strong> distribution channels.<br />

Florian Jungmeier: “Our business is to<br />

support <strong>Fasson</strong> partners, not compete with<br />

them, so it would be counterproductive to<br />

Florian Jungmeier<br />

<strong>of</strong>fer RFID directly to end-users.” If your<br />

customers are already developing an RFID<br />

strategy, you can work with them without<br />

immediately investing in the necessary RFID<br />

tag insertion equipment. Florian continues:<br />

“the RFID division has the capacity to<br />

produce runs <strong>of</strong> labels for <strong>Fasson</strong> partners<br />

to <strong>of</strong>fer to their customers, until they begin<br />

to introduce their own RFID label<br />

production. Local <strong>Fasson</strong> representatives<br />

will put you in touch with the RFID division<br />

to learn more.”<br />

Contact your local <strong>Fasson</strong> sales representative<br />

for more information, or<br />

florian.jungmeier@eu.averydennison.com


<strong>Fasson</strong> Product News<br />

Durable labels – a lasting source <strong>of</strong> pr<strong>of</strong>it for your business<br />

Durable consumer products – such as<br />

electronics, white goods and automotive<br />

parts – need durable labelling solutions:<br />

identification or warning labels that last<br />

as long as the products themselves.<br />

Ulrike Stiffel, Business Development<br />

Manager, explains how you can benefit<br />

from <strong>Fasson</strong> Durables – the ‘labels that last’.<br />

“<strong>The</strong> main advantage <strong>of</strong> the Durables range<br />

<strong>of</strong> products, apart from the very short lead<br />

times, is that it’s all available from the same<br />

place – the one-stop-shop that means<br />

there’s no need to source different suppliers<br />

to meet your needs. We also have processes<br />

in place that make it simple to alter the construction<br />

<strong>of</strong> the material – so if you need a<br />

different backing paper, for instance, that<br />

can quickly be arranged. We have a team <strong>of</strong><br />

specialists who can advise on the most<br />

suitable product too, whether it’s PET or a<br />

more cost-effective material, with a full<br />

range <strong>of</strong> solvent and emulsions available.”<br />

Eastern Europe – a growing market<br />

for Durables<br />

<strong>The</strong>re is a growing need for durable labels,<br />

with huge interest from Eastern Europe,<br />

where manufacturers are shifting to benefit<br />

from the economic situation, motivated<br />

workforce and reliable supply chain logistics.<br />

Car manufacturers alone invested 16 billion<br />

Euros in the region in 2004, with a projected<br />

growth in the electronics industry forecast at<br />

35% year on year. Products in these sectors<br />

all need durable labels, and the <strong>Fasson</strong><br />

Durables range gives you the flexibility, fast<br />

lead times and high quality necessary to<br />

turn opportunity into pr<strong>of</strong>it. What’s more,<br />

all our durable products are UL-approved,<br />

which brings additional value to your <strong>of</strong>fer.<br />

Two new products expand the range<br />

<strong>Fasson</strong> PVC Outdoor Matt White: polymeric<br />

plasticised facefilm, printable by thermal<br />

transfer. High-performance solvent acrylate<br />

adhesive <strong>Fasson</strong> AL170, pre-approved to<br />

UL969 for electronic and electrical goods.<br />

<strong>Fasson</strong> PET Void Check Matt Chrome: tamperevident<br />

’void’ construction. UL pre-approved.<br />

Excellent thermal transfer print results.<br />

<strong>Fasson</strong> S8015, permanent acrylic adhesive.<br />

Contact your local <strong>Fasson</strong> sales representative<br />

for <strong>Fasson</strong> Durables samples.<br />

13


<strong>Fasson</strong> Product News<br />

Expand your customer base with new<br />

Direct <strong>The</strong>rmal papers<br />

If you want to benefit from the VIP market<br />

without the fuss <strong>of</strong> handling a thermal<br />

transfer ribbon, a unique construction<br />

called <strong>Fasson</strong> <strong>The</strong>rmal Premium Top S 10 D<br />

<strong>of</strong>fers an ideal opportunity. <strong>The</strong> thermal<br />

topcoat combines the best qualities <strong>of</strong> both<br />

high speed direct thermal print and thermal<br />

transfer print, in a laminate that can run<br />

through conventional thermal printers.<br />

According to Gwenaelle Legarrec, Product<br />

Manager <strong>The</strong>rmal Papers, the potential<br />

applications are huge. “It <strong>of</strong>fers high resolution,<br />

high heat and UV resistance, with longterm<br />

storage capability, resulting in a much<br />

larger scope <strong>of</strong> applications for the end user.”<br />

Popular adhesives increase the<br />

potential for pr<strong>of</strong>it<br />

<strong>The</strong> paper is <strong>of</strong>fered with two multi-purpose<br />

adhesives, <strong>Fasson</strong> S2000N and <strong>Fasson</strong> S2045.<br />

With the emulsion <strong>Fasson</strong> S2000N, you can<br />

enjoy vastly improved conversion speeds,<br />

and so increased productivity, while the<br />

high-tack hotmelt <strong>Fasson</strong> S2045 is excellent<br />

especially in low temperature environments<br />

14 idea magazine issue 1 /05<br />

like supermarket food counters. <strong>The</strong> new<br />

paper is produced on 2 metre coaters, sited<br />

in France and Luxembourg, which were<br />

recently commissioned to produce <strong>Fasson</strong><br />

materials. “<strong>The</strong>se state-<strong>of</strong>-the-art machines<br />

ensure the very highest levels <strong>of</strong> product<br />

consistency” says Gwenaelle.<br />

Wider range <strong>of</strong> applications and<br />

improved hygiene performance<br />

One <strong>of</strong> the many pr<strong>of</strong>itable possibilities for<br />

the new paper is in fresh meat packaging.<br />

In recent blood stain resistance tests, the<br />

paper was immersed for 7 days in blood,<br />

after which the barcode was still perfectly<br />

legible. Says Gwenaelle, “this makes it an<br />

ideal replacement for thermal transfer,<br />

removing the need to manipulate the thermal<br />

ribbon, which can raise hygiene issues when<br />

handling or packaging fresh food”<br />

Because <strong>of</strong> its excellent performance in high<br />

temperature (up to 110°C for short intervals),<br />

the paper is also ideal for labelling hot<br />

meal trays, as Gwenaelle explains. “Airline<br />

inflight meals, hospitals, works canteens<br />

– applications that typically use thermal<br />

transfer – can now enjoy all the benefits <strong>of</strong><br />

a single consumable, no waste, and no label<br />

discoloration.” This also makes it ideal for<br />

warehouses with high ambient temperatures.<br />

“Tests with a shrink-wrapping machine<br />

showed that even at high ambient temperatures,<br />

the pallet barcode was perfectly<br />

readable beneath the wrapper, with no<br />

discoloration.<br />

Contact your local <strong>Fasson</strong> sales<br />

representative for more details.<br />

Monthly Mailer<br />

Since its introduction in the Southern<br />

Region four years ago, the Monthly<br />

Mailer has proved so popular it is now<br />

available to all customers in all areas.<br />

Produced in 11 languages, it is delivered<br />

direct to your door, with new product<br />

releases, suggestions and recommendations<br />

for use. If you aren’t already on<br />

the mailing list, or you know someone<br />

who might want to join, give your local<br />

representative a call.<br />

If you missed one <strong>of</strong> our most recent<br />

mailers, here’s a quick reminder:


<strong>Fasson</strong> Rapid-Roll ®<br />

One-stop shopping has never been more pr<strong>of</strong>itable<br />

<strong>Fasson</strong> Rapid-Roll was introduced to give<br />

you fast access to the opportunities <strong>of</strong> nonadhesive<br />

materials. With small minimum<br />

order quantities and 48-hour shipping, it<br />

is an ideal way to react quickly to customer<br />

request for short runs and one-<strong>of</strong>f jobs.<br />

Today, as Martin Hilgenstock, Product<br />

Manager, <strong>Fasson</strong> Rapid-Roll, explains, a surprising<br />

new addition to the portfolio means<br />

even better news for your business.<br />

“We can now <strong>of</strong>fer shrink sleeve materials to<br />

converters, a huge opportunity to capture<br />

business from this popular decoration<br />

technology. <strong>The</strong>re is a steady consumer<br />

demand for shrink sleeves, and this move<br />

represents an ideal way to minimise<br />

<strong>Fasson</strong> Product News<br />

<strong>Fasson</strong> <strong>The</strong>rmal Premium S10D – all the<br />

qualities <strong>of</strong> thermal transfer print with a<br />

direct thermal medium, available in 2 popular<br />

adhesive types. Not only does this material<br />

do away with the need <strong>of</strong> wax thermal<br />

ribbons, it is also suitable for high-speed<br />

conversion.<br />

<strong>Fasson</strong> Exact – more slit-to-width products<br />

are now available in most areas, with the<br />

expansion <strong>of</strong> the <strong>Fasson</strong> Exact programme.<br />

Availability varies per region, so contact<br />

your local representative for details or check<br />

online at the address below.<br />

negative impact on converters’ self-adhesive<br />

business.”<br />

<strong>The</strong>re is no longer a need for you to lose<br />

business to shrink sleeve printers, as Martin<br />

explains: “converters can adapt their own<br />

equipment and do the job themselves.<br />

<strong>Fasson</strong> Rapid-Roll can provide consultancy<br />

on how to approach the work, and all the<br />

necessary materials are available from a<br />

single source, making it a real ‘one-stopshop’.<br />

This allows converters to bring this<br />

same type <strong>of</strong> <strong>of</strong>fer to their customers, who<br />

will no longer have to go to a separate shrink<br />

sleeve printer for short run print jobs.”<br />

<strong>Fasson</strong> Rapid-Roll also <strong>of</strong>fers an extensive<br />

range <strong>of</strong> other non-adhesive materials, ideal<br />

<strong>Fasson</strong> WLA Wash-<strong>of</strong>f adhesive<br />

This popular adhesive, developed especially<br />

for wine labelling, is now available with an<br />

even wider range <strong>of</strong> <strong>Fasson</strong> facematerials.<br />

High Gloss White, High Gloss Wine, Matt<br />

Wine, Vergé Crème, Vergé Blanc. <strong>The</strong><br />

adhesive gives wine label converters the<br />

added benefit <strong>of</strong> short term repositionability,<br />

reducing waste from any bottles which<br />

might be labelled incorrectly.<br />

You can find the details online.<br />

Go to www.europe.fasson.com > news &<br />

information > brochures<br />

for a range <strong>of</strong> applications from event<br />

ticketing to wristbands, bottleneck<br />

promotions, glue-applied beverage labels,<br />

retail price tags, coupons, product inserts,<br />

baggage tags and many more.<br />

For more information contact your local<br />

<strong>Fasson</strong> sales representative or check online<br />

www.europe.fasson.com > products ><br />

non-adhesive products<br />

<strong>Fasson</strong> Dialogue<br />

Register to our Online Newsletter<br />

As soon as information on new products and<br />

services becomes available it will be<br />

published in our on-line newsletter <strong>Fasson</strong><br />

Dialogue and in detail in the monthly mailshots.<br />

In order to ensure that you are always<br />

kept up to date on what is available from<br />

<strong>Fasson</strong>, it is advisable to sign up for <strong>Fasson</strong><br />

Dialogue on our website. Go to<br />

www.europe.fasson.com and click on ‘News<br />

& Information’, then click on ‘Industry News’,<br />

and complete the registration details clicking<br />

on the highlighted <strong>Fasson</strong> Dialogue text.<br />

15


For <strong>Fasson</strong>, it’s a search that gets more exciting with each passing year.<br />

Since 1954 you’ve inspired us to invent new products to fit your applications and<br />

develop better services to help your business grow. Going forward, we’ll continue to explore<br />

and create with innovative technology that will keep you ahead <strong>of</strong> the competition for<br />

the next 50 years.<br />

Thank you for joining us on this journey.<br />

Central Europe<br />

<strong>Avery</strong> <strong>Dennison</strong><br />

Materials GmbH<br />

Bembergstrasse 1-4<br />

42103 Wuppertal<br />

Germany<br />

Tel +49 202 490 0<br />

Fax +49 202 490 200<br />

Northern Europe<br />

<strong>Avery</strong> <strong>Dennison</strong> Materials UK Ltd.<br />

Nelson Way, Nelson Park East<br />

Cramlington<br />

Northumberland, NE23 1JR<br />

England<br />

Tel +44 (0)1670 714 361<br />

Fax +44 (0)1670 714 360<br />

Eastern Europe &<br />

International South<br />

<strong>Avery</strong> <strong>Dennison</strong> Praha, spol.s r.o.<br />

Mezi Uvozy 2431/2<br />

193 00 Praha 9<br />

Czech Republic<br />

Tel +420 28 1 02 1111<br />

Fax + 420 281 02 1139<br />

Southern Europe<br />

<strong>Avery</strong> <strong>Dennison</strong> Materials<br />

France S.A.R.L.<br />

Zone Industrielle<br />

38560 Champ-sur-Drac<br />

France<br />

Tel +33 476 337 633<br />

Fax +33 476 687 850

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