EUROPEAN COMMISSION Brussels, XXX COM(2012) 360 ... - BVVM
EUROPEAN COMMISSION Brussels, XXX COM(2012) 360 ... - BVVM
EUROPEAN COMMISSION Brussels, XXX COM(2012) 360 ... - BVVM
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intermediation activities on an ancillary basis, or whose activities are limited to the<br />
professional management of claims, will be proportionate to the complexity of the<br />
product sold. Accordingly, Article 8 is not applied in full to such intermediaries.<br />
The Commission is empowered to adopt delegated acts to specify the notion of<br />
adequate knowledge and ability.<br />
Article 9 concerns the publication of general good rules. This article has changed<br />
from Article 6 in IMD1 and now requires Member States to publish the general good<br />
rules and requires EIOPA to collect and publish information about such rules (for an<br />
indicative exposition of the principles of general good in relation to the Third<br />
Insurance Directives, see the Commission's Interpretative Communication on<br />
freedom to provide services and the general good in the insurance sector 2000/C<br />
43/03).<br />
Articles 10 to 12 restate the former Articles 7, 9 and 10, on competent authorities,<br />
exchange of information between Member States and complaints.<br />
Article 13 concerns procedures for the out-of-court settlement of disputes involving<br />
customers, and strengthens the former Article 11 of IMD1, by requiring (rather than<br />
encouraging) Member States to set up procedures and ensure participation in them.<br />
Article 14 concerns the restriction on the use of intermediaries. It extends the former<br />
Article 3(6) of IMD1 to reinsurance undertakings and insurance and reinsurance<br />
intermediaries, and takes into account the declaration procedure (see Article 4).<br />
Chapter VI – Information requirements and conduct of business rules<br />
Articles 15 to 20 restate the disclosure requirements, the large risks exemption, the<br />
stricter provisions in ex-Article 12, and the information conditions of ex-Article 13.<br />
They also set out the following additional provisions:<br />
• general principle for intermediaries that they should act in the best interest of their<br />
customers;<br />
• similar information requirements for insurance undertakings;<br />
• a requirement to disclose the basis and amount of the remuneration by insurance<br />
intermediaries;<br />
• a requirement to disclose the amount of any variable remuneration received by the<br />
sales employees of insurance undertakings and intermediaries;<br />
• a mandatory 'full disclosure' regime for the sale of life insurance products and an<br />
'on–request' regime (i.e. on customer's demand) for the sale of non-life products<br />
with a transitional period of 5 years. After the expiry of the 5 years transitional<br />
period, the full disclosure regime will automatically apply for the sale of non-life<br />
products as well. During the transitional period, the proposal differentiates<br />
between the life and non-life products. In case of the sale of life products, the<br />
remuneration (commission) tends to be higher. Also, life products are also closer<br />
to investment products and buying such a product constitutes a long-term<br />
investment. For non-life products, the situation is different. The remuneration is<br />
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