EUROPEAN COMMISSION Brussels, XXX COM(2012) 360 ... - BVVM

fair, clear and not misleading. Marketing communications shall be clearly
identifiable as such.
2002/92/EC
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Article 1216
General information provided by the insurance intermediary or insurance
undertaking
Member States shall lay down rules ensuring that
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(a) prior to the conclusion of any insurance contract, an insurance intermediary -
including tied ones- shall make the following disclosures to customers:
(i) its identity and address and that it is an insurance intermediary;
(ii) whether or not it provides any type of advice about the insurance products sold;
2002/92/EC
(eiii) the procedures referred to in Article 10 12 allowing customers and other
interested parties to register complaints about insurance and reinsurance
intermediaries and, if appropriate, about the out-of-court complaint and redress
procedures referred to in Article 11. 13;
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(iv) the register in which it has been included and the means for verifying that it has
been registered; and
(v) whether the intermediary is representing the customer or is acting for and on
behalf of the insurance undertaking;
(b) prior to the conclusion of any insurance contract, an insurance undertaking shall
make the following disclosures to customers:
(i) its identity and address and that it is an insurance undertaking;
(ii) whether or not it provides any type of advice about the insurance products sold;
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