2008/9 Tariffs and Charges - Eskom
2008/9 Tariffs and Charges - Eskom
2008/9 Tariffs and Charges - Eskom
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Our customers have the right:<br />
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to accurate measurement of consumption;<br />
to error-free bills;<br />
to be treated with respect;<br />
to experience excellent treatment in terms of <strong>Eskom</strong>'s electricity supply agreement;<br />
to be dealt with promptly <strong>and</strong> efficiently;<br />
to be treated fairly;<br />
to have their property treated with respect.;<br />
to confidentiality of their information;<br />
to one-stop service without referral;<br />
to quality of supply in terms of negotiated agreement;<br />
to be involved in issues affecting them.<br />
Visit our web site at www.eskom.co.za for more information on <strong>Eskom</strong>'s service levels.<br />
Go to:<br />
† Customer Services<br />
† Customer Service Info<br />
† Customer Service St<strong>and</strong>ards<br />
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<strong>Eskom</strong>’s customer service charter<br />
<strong>Eskom</strong> <strong>Tariffs</strong> <strong>and</strong> <strong>Charges</strong>