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Energy efficiency and Demand Side Management Program ... - Eskom

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the energy system could be reached when the engineering indicators (e.g. sources) do not compete<br />

with the social, economic or environmental indicators (e.g. production, cost, environmental<br />

concerns).<br />

6 EEDSM <strong>Program</strong> Evaluation Criteria <strong>and</strong> Methodology<br />

The program evaluation criteria <strong>and</strong> methodology are developed in such a way that they will assist<br />

program planners, managers <strong>and</strong> evaluators to organise, design, <strong>and</strong> implement retrospective impact<br />

evaluations that:<br />

Set holistic <strong>and</strong> realistic goals for the program.<br />

Pragmatically assess progress toward the key goals of the program.<br />

Focus on the most important issues identified before the commencement of the program or<br />

its evaluation.<br />

Focus on the aspects that program planners <strong>and</strong> managers can control <strong>and</strong>/or influence.<br />

Give credit that is due to program managers for the direct <strong>and</strong> indirect effects clearly<br />

attributable to their programs.<br />

Produce credible evaluations.<br />

For this purpose, the following general steps for program evaluation are advised, <strong>and</strong> the POET based<br />

process evaluation criteria <strong>and</strong> methodology are developed. It is important to go through the<br />

following 6‐setep process with a view of what the POET model entails. This will equip the program<br />

manager a so‐called ‘bird’s‐ eye view’ of the project or program.<br />

Step 1 – Review program descriptions<br />

Step 2 –Design the evaluation tables to highlight <strong>and</strong> prioritize important issues to be evaluated in<br />

the program, <strong>and</strong> issue the program evaluation criteria to all stakeholders<br />

Step 3 – <strong>Program</strong> managers (ESCos) prepare program documentation according to evaluation criteria<br />

Step 4 – <strong>Program</strong> evaluation panel evaluates program reports <strong>and</strong> supporting documents <strong>and</strong> data<br />

Step 5 – Finalize evaluation report <strong>and</strong> issue report to all stakeholders<br />

Step 6 – Ensure actions taken on key issues through performance tracking<br />

A general guideline often addresses issues such as:<br />

Regulatory requirements<br />

<strong>Energy</strong> <strong>and</strong> dem<strong>and</strong> impacts<br />

Economic/cost/financial impact<br />

Social impact e.g. health benefits; job creation; etc.<br />

Environmental impacts<br />

Benefits to all stakeholders e.g. NERSA, <strong>Eskom</strong>, customers<br />

General matters to all existing technologies which should evolve with time<br />

Considerations of load shedding, double counting, kick back, etc.<br />

Each of these falls into either technical, environmental, social or economic aspects those need to be<br />

considered. Select <strong>and</strong> define specific indicators <strong>and</strong> their parameters (see Appendix 1 for examples<br />

from the CDMGS toolbox). Goals for each of these should be broken down into sections, using the<br />

POET model in order to ensure that the different aspects of the goal <strong>and</strong> how it interacts with other<br />

goals will be taken into consideration.<br />

11

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