Computer Diagnostics - Siemens
Computer Diagnostics - Siemens
Computer Diagnostics - Siemens
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
Customer<br />
Requirement<br />
Specification<br />
1<br />
4<br />
1.4.2010<br />
2.4.2010<br />
Field<br />
3.4.2010 Snapshot<br />
Field<br />
Snapshot<br />
Field<br />
Snapshot<br />
1.9.2013<br />
Engineering<br />
Field<br />
Snapshot<br />
Configuration<br />
Specification<br />
2<br />
Hospital<br />
Repair<br />
&<br />
Manufacturing<br />
Factory<br />
Reference<br />
Snapshot<br />
Recycling<br />
Factory<br />
Reference<br />
Snapshot<br />
Factory<br />
Reference<br />
Snapshot<br />
Operations concept and services<br />
Basis for the operations concept is the<br />
uniform and continuous collection of<br />
system diagnostics data. This data is the<br />
foundation of all further activities and<br />
services.<br />
Basic operations concept<br />
3<br />
During the first two phases (engineering<br />
and manufacturing phases) CODIAG is set<br />
up in general for each class of system and<br />
subsequently for each individual system.<br />
① In the initial project phase CV ME receives<br />
the customer’s requirement<br />
specification and starts the system selection<br />
and validation project<br />
② Hardware engineers create a formal,<br />
structured representation of the requirements<br />
in XML format as „Configuration<br />
Specification“. This specification<br />
contains e.g. the required capacity or<br />
throughput requirement of the storage<br />
subsystem.<br />
③ During manufacturing, in the final<br />
software installation and test phase<br />
the assembled system configuration is<br />
taken as „Factory Reference Snapshot“.<br />
This is the most detailed snapshot,<br />
5<br />
1.9.2013<br />
Engineering<br />
Field<br />
Snapshot<br />
Configuration<br />
Specification<br />
Hospital<br />
Repair<br />
&<br />
3.9.2013<br />
Repair<br />
Snapshot<br />
Manufacturing<br />
Factory<br />
Snapshot<br />
containing also serial numbers of the<br />
system.<br />
The third phase is the continuous daily<br />
operation in the hospital and further<br />
phases deal with unexpected events.<br />
④ In the hospital at the configured points<br />
in time, a snapshot is taken, similar to<br />
the Factory Reference Snapshot. Depending<br />
on the business unit, a comparison<br />
with previous runs and/or with<br />
the Configuation Specification or Factory<br />
Reference Snapshot can be done,<br />
but this is not mandatory. In any case,<br />
the resulting snapshot is prepared for<br />
transmission to the <strong>Siemens</strong> Headquarter<br />
and syngo Autoreport mechanisms<br />
take care of the transmission.<br />
⑤ If an error occurs in the field and the<br />
system cannot be repaired locally, it is<br />
sent back to CV ME’s repair centers.<br />
The last Field Snapshot may be still on<br />
the system or already transferred to<br />
the HQ.<br />
⑥ After arrival, a repair snapshot is taken.<br />
This snapshot can now be compared to<br />
the Configuration Specification, the<br />
Factory Reference Snapshot and the<br />
last Field Snapshot. These comparisons<br />
now enable a more detailed investiga-<br />
7<br />
Snapshot<br />
Deletion<br />
Recycling<br />
6<br />
6