TU/e STUDENT STATUTE - Technische Universiteit Eindhoven
TU/e STUDENT STATUTE - Technische Universiteit Eindhoven
TU/e STUDENT STATUTE - Technische Universiteit Eindhoven
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<strong>TU</strong>/e S<strong>TU</strong>DENT STA<strong>TU</strong>TE<br />
Institute section<br />
2008-2009<br />
Approved by the Executive Board on July 3 d , 2008<br />
after receiving the consent of the University Council on June 30 th , 2008<br />
1
S<strong>TU</strong>DENT STA<strong>TU</strong>TE<br />
TABLE OF CONTENTS<br />
1 GENERAL CONDITIONS .................................................................................................................... 4<br />
1.1 Definitions...................................................................................................................................... 4<br />
1.2 Legal background and how to use this statute.............................................................................. 4<br />
1.3 Scope ............................................................................................................................................ 4<br />
1.4 Content and publication of the statute .......................................................................................... 5<br />
1.5 Processing of new legislation........................................................................................................ 5<br />
2 ACCESS AND ADMITTANCE............................................................................................................. 6<br />
2.1 The programs at <strong>TU</strong>/e ................................................................................................................... 6<br />
2.2 Required prior education and additional admission requirements for Bachelor’s programs ........ 9<br />
2.2.1 Prior education requirements for Bachelor’s programs ......................................................... 9<br />
2.2.2 Requirements for the subject package; deficiencies ............................................................. 9<br />
2.2.3 Knowledge of Dutch or English............................................................................................ 10<br />
2.2.4 Entrance examination/Colloquium Doctum ......................................................................... 10<br />
2.3 Admission to the program after the propaedeutic phase ............................................................ 10<br />
2.4 Admission to university teacher-training programs..................................................................... 11<br />
2.5 Master’s program admission requirements................................................................................. 11<br />
3 ENROLLMENT AND THE RELATED RIGHTS AND OBLIGATIONS.............................................. 14<br />
3.1 Enrollment ................................................................................................................................... 14<br />
3.1.1 Procedure ............................................................................................................................ 14<br />
3.1.2 Enrollment as a student ....................................................................................................... 15<br />
3.1.3 Enrollment as an external student ....................................................................................... 15<br />
3.1.4 Enrollment as a contract student ......................................................................................... 16<br />
3.2 Termination of enrollment ........................................................................................................... 16<br />
3.3 Tuition and examination fees ...................................................................................................... 17<br />
3.3.1 Payment of tuition fees and tuition fee credit....................................................................... 17<br />
3.3.2 Reduction of or exemption from tuition fees ........................................................................ 19<br />
3.3.3 Reimbursement of tuition fees............................................................................................. 19<br />
3.4 Notebook regulation .................................................................................................................... 20<br />
3.5 Financial support for students..................................................................................................... 21<br />
3.5.1 <strong>TU</strong>/e students’ financial support regulation 2008-2009 ....................................................... 21<br />
3.5.2 Special forms of financial support........................................................................................ 22<br />
3.6 Damages or back-payment of tuition and examination fees....................................................... 23<br />
4 EDUCATION ..................................................................................................................................... 24<br />
4.1 The supply and structure of programs ........................................................................................ 24<br />
4.2 The right to a manageable study program .................................................................................. 25<br />
4.3 Study load and credits................................................................................................................. 25<br />
4.4 Student counseling...................................................................................................................... 25<br />
4.5 Studying with a functional impairment ........................................................................................ 25<br />
4.6 Study progress and financial assistance..................................................................................... 26<br />
4.7 Study advice at the end of the first academic year ..................................................................... 27<br />
4.8 Teaching in Dutch and English ................................................................................................... 27<br />
4.9 Studying abroad as part of a program at the <strong>TU</strong>/e...................................................................... 28<br />
4.10 Code of conduct for international students in Dutch higher education ..................................... 28<br />
4.11 Quality assurance in education................................................................................................. 28<br />
5 INTERIM AND FINAL EXAMINATIONS............................................................................................ 30<br />
5.1 Examinations Committee and examiners ................................................................................... 30<br />
5.2 Taking interim and final examinations......................................................................................... 30<br />
5.3 Education and examination regulations (OER)........................................................................... 31<br />
5.4 Certificates and statements......................................................................................................... 32<br />
5.5 Bi-certification.............................................................................................................................. 33<br />
5.5.1 Internal bi-certification.......................................................................................................... 33<br />
5.5.2 Bi-certification on the basis of agreements with a foreign institute (double degree) ........... 33<br />
2
5.6 Degrees and titles ....................................................................................................................... 33<br />
6 PARTICIPATION OF S<strong>TU</strong>DENTS IN UNIVERSITY AND DEPARTMENTAL BODIES................... 35<br />
6.1 Student participation ................................................................................................................... 35<br />
6.2 Governing structure of the <strong>TU</strong>/e.................................................................................................. 35<br />
6.2.1. Institute level....................................................................................................................... 35<br />
6.2.2 Departmental level............................................................................................................... 36<br />
6.2.3 Program level....................................................................................................................... 37<br />
7 LEGAL PROTECTION....................................................................................................................... 39<br />
7.1 Summary of legal protection ....................................................................................................... 39<br />
7.1.1 Administrative appeal .......................................................................................................... 39<br />
7.1.2 Objection.............................................................................................................................. 40<br />
7.1.3 Right of complaint ................................................................................................................ 40<br />
7.2 Procedures of the examination appeals board ........................................................................... 42<br />
7.2.1 Administrative appeal .......................................................................................................... 42<br />
7.2.2 Amicable settlement ............................................................................................................ 42<br />
7.2.3 Further treatment ................................................................................................................. 42<br />
7.2.4 The judgment....................................................................................................................... 42<br />
7.2.5 Temporary judgment............................................................................................................ 43<br />
7.3 Written objection procedure ........................................................................................................ 43<br />
7.3.1 Written objection .................................................................................................................. 43<br />
7.3.2 Treatment of a written objection .......................................................................................... 43<br />
7.4 Procedures of the higher education appeals tribunal ................................................................. 44<br />
7.4.1 Written appeal...................................................................................................................... 44<br />
7.4.2 Treatment of a written appeal .............................................................................................. 44<br />
8. RULES OF CONDUCT ..................................................................................................................... 46<br />
8.1 House rules and measures to maintain order............................................................................. 46<br />
8.2 Health, Safety and Working Conditions ...................................................................................... 47<br />
8.3 Protection of personal data ......................................................................................................... 47<br />
8.4 Copyright law............................................................................................................................... 48<br />
8.5 Patent law.................................................................................................................................... 48<br />
SUMMARY ............................................................................................................................................ 50<br />
ADDRESS LIST .................................................................................................................................... 52<br />
3
1 GENERAL CONDITIONS<br />
What is a student statute and why does it exist? The student statute contains the mutual rights<br />
and obligations of the <strong>TU</strong>/e and the student: the law states that there must be a student statute<br />
and that it must be made known to the students. The student statute consists of two parts: an<br />
Institute section (which applies to the entire <strong>TU</strong>/e) and a program section (which differs per<br />
program); the program section is part of the program.<br />
This is the institute section of the <strong>TU</strong>/e student statute. It is primarily based on the Higher Education<br />
and Research Act (WHW), but other Acts are mentioned in passing where relevant. You can also find<br />
the student statute on the Internet at<br />
http://w3.tue.nl/nl/diensten/stu/regelingen_en_gedragscodes/studentenstatuut/.<br />
1.1 Definitions<br />
In this student statute, the following terms and abbreviations have the following meanings:<br />
a. WHW: the Higher Education and Research Act<br />
b. MUB: the Act of February 27 th , 1997, modifying the WHW, regarding university government<br />
and participation (Modernization of University Governing Bodies Act)<br />
c. AWB: General Administrative Law Act<br />
d. Institute: The <strong>Technische</strong> <strong>Universiteit</strong> <strong>Eindhoven</strong>, abbreviated as <strong>TU</strong>/e<br />
e. program: a cohesive whole of study components, aimed at realizing well-defined goals relating<br />
to the knowledge, insight and skill which must be mastered by all students who complete the<br />
program<br />
f. student: a person enrolled at the <strong>TU</strong>/e to take a program and the interim and final<br />
examinations relating to it<br />
g. external student: a person enrolled at the <strong>TU</strong>/e to take the interim and final examinations of a<br />
program<br />
h. academic year: the period from September 1 st of one year to August 31 st of the following year<br />
i. OER: the education and examination regulations, i.e. regulations concerning the education<br />
and interim and final examinations for each program or group of programs, as determined by<br />
the Departmental Board<br />
j. CvB: the <strong>TU</strong>/e Executive Board<br />
k. higher education: university education (WO) and higher professional education (HBO)<br />
l. minister: Minister of Education, Culture and Science (OCW)<br />
m. ECTS: a study credit according to the European Credit Transfer System. One credit is equal to<br />
28 hours of study. 60 credits are equal to 1,680 hours of study<br />
n. WSF 2000: Student Finance Act 2000<br />
o. UR: University Council<br />
p. FR: Departmental Council<br />
q. CBE: examination appeals board (see chapter 7)<br />
r. CROHO: Central Register of Higher Education Study Programs (see chapter 2)<br />
In this student statute, wherever “he” is used, this naturally also includes “she”.<br />
1.2 Legal background and how to use this statute<br />
The rights or obligations described in the student statute are directly based on the WHW, or on<br />
regulations, decisions, etc., based on the WHW. At the end of every chapter or, if necessary, every<br />
paragraph, the relevant WHW sections are indicated under the heading “legislation” and the relevant<br />
<strong>TU</strong>/e regulations under the heading “regulations”. Wherever possible, relevant publications are also<br />
mentioned. Anyone with specific questions or who needs further information can contact one of the<br />
departments or officials mentioned under the heading “Information”. The addresses and telephone<br />
numbers of these departments and officials can be found at the back of this student statute.<br />
At the back of the statue there is also a summary of all <strong>TU</strong>/e regulations mentioned in the statute and<br />
where they can be consulted.<br />
1.3 Scope<br />
The student statute applies only to <strong>TU</strong>/e students. If the provisions also apply to external students, this<br />
is mentioned explicitly.<br />
4
1.4 Content and publication of the statute<br />
The student statute describes the rights and obligations of students, as laid down in statutory<br />
provisions and regulations established by the CvB. This enables students to discover which<br />
regulations apply to them. The statute also serves to inform every student at the enrollment of a new<br />
academic year what he can expect from the Institute in terms of education, the related facilities, and<br />
what the Institute expects of him. The statute also includes an overview of the legal protection to which<br />
students are entitled.<br />
In the event that the statute is or could become in breach of the law, the student cannot derive any<br />
rights from this; the formal law supersedes the statute. The CvB therefore ensures that the statute is in<br />
compliance with the law and is modified to accommodate changes in the law. Changes to the content<br />
of the student statute and any regulations described in the statute occurring during the academic year<br />
will be made known.<br />
<strong>TU</strong>/e considers it very important that the students can remain informed of the content of the student<br />
statute. When they enroll, all students receive an accompanying letter notifying them of the student<br />
statute, its importance, where it can be found on the <strong>TU</strong>/e website and the possibility to print it out or<br />
request a printed version from the S<strong>TU</strong>, the departmental secretariat or the program administration.<br />
1.5 Processing of new legislation<br />
Dutch parliament is currently debating legislation (Bill no. 31 346) to extend the group of people<br />
eligible to pay tuition fees. This legislation is expected to come into force on September 1 st , 2008.<br />
At the moment, the statutory regulations for tuition fees apply to full-time students under 30 years of<br />
age who are nationals of an EEA (European Economic Area) country and to full-time students from<br />
outside the EEA who receive financial assistance for their studies. Under the new legislation, this<br />
group will be extended to include students with Surinamese nationality and those who are considered<br />
to have the same rights as Dutch nationals under Section 2.2 of the WSF.<br />
Whether a student receives financial assistance will no longer be considered. A full-time student who<br />
belongs to the group specified in Section 2.2 must pay the statutory tuition fee.<br />
Further information on the student statute<br />
Legislation: - article 7.59 of the WHW<br />
Information: - S<strong>TU</strong>, tel (+31) (0) (40) (247) 4747, www.tue.nl/stu<br />
5
2 ACCESS AND ADMITTANCE<br />
This chapter describes the programs the <strong>TU</strong>/e offers and the prior education students need to<br />
enroll in them.<br />
2.1 The programs at <strong>TU</strong>/e<br />
(Bachelor’s programs, Master’s programs, four-year and five-year programs (now being phased out),<br />
one-year teacher-training programs (now being phased out))<br />
As of September 1 st , 2002, the <strong>TU</strong>/e introduced the Bachelor-Master structure in its curriculum. This<br />
means that the existing four and five-year programs have now been almost completely phased out and<br />
that, from now on, programs will be given in the form of a three-year Bachelor’s program and a twoyear<br />
Master’s program.<br />
(Wherever this statute refers to a program duration of 2, 3 or 5 years, it means the time the program<br />
lasts with full-time study).<br />
More information on the education provided within the Bachelor-Master structure and why this<br />
structure was introduced can be found in chapter 4.<br />
The <strong>TU</strong>/e offers the following Bachelor’s programs:<br />
• Applied Physics<br />
• Architecture, Building and Planning<br />
• Biomedical Engineering<br />
• Chemical Engineering and Chemistry<br />
• Computer Sciences<br />
• Electrical Engineering<br />
• Industrial and Applied Mathematics<br />
• Industrial Engineering and Management Sciences<br />
• Innovation Sciences<br />
• Mechanical Engineering<br />
• Installatietechnologie (no new students will be admitted to this program as of September 1 st ,<br />
2005, as it is being phased out. The program will stop permanently on August 31 st , 2009)<br />
• Industrial Design<br />
As of September 1 st , 2006, the <strong>TU</strong>/e started offering a special Bachelor’s program in Industrial<br />
Engineering and Management Sciences for Healthcare. As this is not a formal program, students will<br />
be registered at the Informatie Beheer Groep (IB-groep) as participating in the Bachelor’s program in<br />
Technology Management.<br />
The <strong>TU</strong>/e offers the following Master’s programs:<br />
• Applied Physics<br />
• Architecture, Building and Planning<br />
• Biomedical Engineering<br />
• Building Services<br />
• Business Information Systems<br />
• Chemical Engineering<br />
• Computer Science and Engineering<br />
• Computer Science Education (being phased out)<br />
6
• Construction Management and Engineering<br />
• Electrical Engineering<br />
• Embedded Systems<br />
• Human-Technology Interaction<br />
• Industrial and Applied Mathematics<br />
• Innovation Management<br />
• Mechanical Engineering<br />
• Medical Engineering<br />
• Operations Management and Logistics<br />
• Sustainable Energy Technology<br />
• Systems and Controls<br />
• Technology and Policy<br />
The Master’s programs in Embedded Systems, Sustainable Energy Technology, Construction<br />
Management and Engineering, and Systems and Control are given jointly by the <strong>TU</strong>/e, Delft University<br />
of Technology and the University of Twente. More information on these ‘3<strong>TU</strong>’ Master’s programs can<br />
be obtained from the study advisors of the individual programs.<br />
In addition, on September 1 st , 2008, the <strong>TU</strong>/e started offering a 3<strong>TU</strong> teacher-training Master’s program<br />
in Science Education and Communication.<br />
As of September 1 st , 2008, no new students will be admitted to the teacher-training Master’s programs<br />
in Computer Science Education, Mathematics Education, Chemistry Education and Physics<br />
Education, or to the post-initial teacher-training programs in Mathematics, Physics and Chemistry.<br />
Current students on these programs will be given the opportunity to complete their studies up to<br />
August 31 st , 2010 (for full-time students) or August 31 st , 2011 (for part-time students).<br />
The abovementioned Master’s programs are so-called corresponding (or transfer) Master’s, i.e.<br />
students who have passed the preceding Bachelor’s program have automatic access to the Master’s<br />
program. More information on the transfer Master’s can be found in chapter 2.6.<br />
All Bachelor’s and Master’s programs are registered in the Central Register of Higher Education Study<br />
Programs (CROHO). The CROHO is a national register of all programs offered by Dutch institutes of<br />
higher education and higher professional education. Programs that are not mentioned in the CROHO<br />
are not programs as referred to in the WHW. The CROHO is managed by the IB-groep.<br />
There are also a number of special Master’s programs which do not have the formal status of Master’s<br />
programs. Because they are not formal programs, students are registered with the IB-groep as being<br />
enrolled in one of the Master’s programs specified here below between brackets:<br />
• Nano-engineering (Master’s program: Applied Physics)<br />
• Information Security Technology (Master’s program: Computer Science and Engineering)<br />
• Broadband Telecommunication Technologies (Master’s programs: Electrical Engineering and<br />
Applied Physics)<br />
• Polymers and Composites (Master’s programs: Applied Physics, Mechanical Engineering,<br />
Chemical Engineering)<br />
• Fluid and Solid Mechanics (Master’s program: Mechanical Engineering)<br />
• Automotive Technology (Master’s program: Mechanical Engineering)<br />
The fact that the <strong>TU</strong>/e started the Bachelor’s programs on September 1 st , 2002, had direct<br />
consequences for the existing five-year engineering programs. These programs are now being<br />
phased out, meaning that no students or external students could enroll for the first time in the<br />
propaedeutic phase of this program as of September 1 st , 2002.<br />
Students who enrolled in the program earlier can finish it. The university must maintain this program<br />
until such a time that students who are already taking the program can finish it within a reasonable<br />
period. The <strong>TU</strong>/e has set the final date for the end of the five-year <strong>TU</strong>/e programs at September 1 st ,<br />
2009.<br />
The five-year programs being phased out are:<br />
• Techniek en Maatschappij;<br />
• <strong>Technische</strong> Bedrijfskunde;<br />
7
• <strong>Technische</strong> Wiskunde;<br />
• <strong>Technische</strong> Informatica;<br />
• Werktuigbouwkunde;<br />
• Biomedische Technologie (in cooperation with <strong>Universiteit</strong> Maastricht);<br />
• Elektrotechniek;<br />
• <strong>Technische</strong> Natuurkunde;<br />
• Scheikundige Technologie;<br />
• Bouwkunde.<br />
Programs can be set up full-time, part-time or dually. This is also recorded in the CROHO. The<br />
abovementioned Bachelor’s and Master’s programs and all five-year programs now being phased out<br />
can be taken not only full-time, but also part-time, with the exception of the Bachelor’s programs in<br />
Industrial Design, Technology Management and Industrial Engineering and Management Sciences for<br />
Healthcare, which can only be taken full-time. The full-time and part-time structures are included in the<br />
OER for each program (see the relevant program guide).<br />
A number of Master’s programs have a dual setup. When programs have a dual setup, the teaching<br />
will be combined with one or more periods of professional work relating to the program. The Master’s<br />
programs with a dual setup are Building Services and Chemical Engineering (specializations in<br />
Polymers and Composites, and Process Engineering).<br />
Intake of HBO students<br />
On December 18 th , 2003, the CvB approved a directive on the basis of which higher professional<br />
education (HBO) graduates can be admitted to Master’s programs in two ways:<br />
• Their program at the HBO institute must consist of the HBO component and a package of subjects<br />
totaling a maximum of 40 ECTS credits of the <strong>TU</strong>/e (HBO+ program).<br />
• After completing their program at a HBO institute, they must complete a transition program of a<br />
maximum of 40 ECTS credits within the Bachelor’s program at the <strong>TU</strong>/e. All programs at the <strong>TU</strong>/e<br />
offer transition programs.<br />
More information on transition programs, shortened programs, and the intake of HBO graduates can<br />
be found in the appropriate program guide or obtained from the department concerned.<br />
All the above provisions apply to the initial education given by the <strong>TU</strong>/e, i.e. following the pre-university<br />
education in the Bachelor’s-Master’s program structure. However, the <strong>TU</strong>/e also provides post-initial<br />
education, which can only be taken after successfully completing a Master’s program. The <strong>TU</strong>/e postinitial<br />
programs are the Designer programs at the Stan Ackermans Institute. But university teachertraining<br />
programs in Mathematics, Physics and Chemistry were also given as post-initial programs, i.e.<br />
following a final examination in the relevant five-year engineer’s program. For more information on the<br />
university teacher-training programs, please see paragraph 2.4 of this chapter.<br />
Further information on the programs<br />
Legislation and regulations: - articles 7.3, 7.3a, 7.3b, 7.7 and 7.13 of the WHW<br />
- Act introducing the Bachelor’s-Master’s structure, Bulletin of Acts,<br />
Orders and Decrees 303<br />
- OERs of the individual programs.<br />
Publications: - program guides (available on the internet)<br />
Information: - departmental student counselors, see address list<br />
- S<strong>TU</strong>, tel (+31) (0) (40) (247) 4747, www.tue.nl/stu<br />
- study information (Communication Expertise Center), tel. +31 (0)<br />
(40) (247) 4747<br />
- more information on the dual structure of the Building Services<br />
program can be obtained from the departmental secretariat and or the<br />
Architecture, Building and Planning study administration.<br />
- more information on the dual structure of the Master’s program in<br />
Chemical Engineering can be obtained from the departmental<br />
secretariat and or the Chemical Engineering and Chemistry study<br />
administration<br />
8
2.2 Required prior education and additional admission requirements for Bachelor’s programs<br />
2.2.1 Prior education requirements for Bachelor’s programs<br />
Individuals who want to enroll as a student or external student in one of the university Bachelor’s<br />
programs must meet the following prior education requirements:<br />
a. VWO (pre-university education) certificate;<br />
b. HBO (higher professional education) certificate, with a passed propaedeutic or final examination;<br />
c. WO (university education) certificate, with a passed propaedeutic or final examination;<br />
d. a diploma specified by the minister, from the Netherlands or elsewhere, which is considered to be<br />
equal to the VWO diploma;<br />
e. a diploma specified by the CvB, from the Netherlands or elsewhere, which is equal to the VWO<br />
diploma in the opinion of the CvB;<br />
f. possession of an entrance examination decision.<br />
2.2.2 Requirements for the subject package; deficiencies<br />
Students with a VWO diploma with a specific profile are eligible for enrollment at the <strong>TU</strong>/e. There are<br />
four profiles: Nature and Technology (N+T), Nature and Health (N+G), Economics and Society (E+M)<br />
and Culture and Society (C+M). The Minister of OCW has specified the profiles on which a VWO<br />
diploma must be based for a student to enroll in a certain Bachelor’s program, and the subjects that<br />
must be part of the final VWO examination:<br />
For the <strong>TU</strong>/e, this means (on the basis of the profiles available up to August 1 st , 2007):<br />
• the Nature and Technology profile grants unconditional admission to all Bachelor’s programs;<br />
• the Nature and Health profile grants unconditional admission to the Bachelor’s programs in<br />
Biomedical Engineering, Technology Management, Installatietechnologie en Industrial Design,<br />
and to all other Bachelor’s programs, if the prior education requirement Wib 12 (Mathematics b<br />
12) has been met by the end of the propaedeutic phase;<br />
• the Economics and Society and Culture and Society profiles do not grant admission to the <strong>TU</strong>/e<br />
Bachelor’s programs, unless the specific prior education requirements, as specified in the<br />
appropriate ministerial order, have been met before the start of the program.<br />
For the profiles available from August 1 st , 2007, this means:<br />
• the Nature and Technology profile grants unconditional admission to all Bachelor’s programs;<br />
• the Nature and Health profile grants unconditional admission to the Bachelor’s programs in<br />
Biomedische Technologie, <strong>Technische</strong> Bedrijfskunde and <strong>Technische</strong> Innovatiewetenschappen,<br />
and to all other Bachelor’s programs, if the prior education requirement Wib 12 (Mathematics b<br />
12) has been met by the end of the propaedeutic phase;<br />
• the Economics and Society and Culture and Society profiles do not grant admission to the <strong>TU</strong>/e<br />
Bachelor’s programs, unless the specific prior education requirements, as specified in the<br />
appropriate ministerial order, have been met before the start of the program.<br />
As the result of an indication from the minister, the Bachelor’s program in Mechanical Engineering can<br />
be taken with the Economy and Society and the Culture and Society profiles, if the deficiencies in Wib<br />
12 (Mathematics b 12) and Na (Physics) have been compensated for by the end of the propaedeutic<br />
phase at the latest.<br />
As of the 2005-2006 academic year, an ‘old style’ VWO diploma no longer guarantees automatic<br />
admission to higher education. Institutions may treat old style VWO diplomas as equal to a VWO<br />
diploma with a profile. This means that they may decide whether students should be admitted. There<br />
are specific prior education requirements for the Bachelor’s programs at the <strong>TU</strong>/e. The university will<br />
therefore assess whether holders of VWO diplomas can be admitted. If a diploma holder meets the<br />
prior education requirements, he or she will be entitled to enroll. Applicants who do not meet the prior<br />
education criteria will not be admitted unless they can produce evidence that they have the necessary<br />
knowledge and skills.<br />
The requirement of sufficient prior education will also apply to students who own a diploma as referred<br />
to in 2.2.1 under b through e. They, too, cannot be enrolled until the deficiencies in question have<br />
been rectified.<br />
9
2.2.3 Knowledge of Dutch or English<br />
Students who have a certificate awarded abroad (in the abovementioned cases under 2.2.1., d and e),<br />
and who wish to enroll for a Bachelor’s program have to provide proof that they have sufficient<br />
knowledge of the Dutch language (this does not apply to the Bachelor’s program in ID, as this is given<br />
in English). The CvB can determine that the holder of the certificate cannot take any interim or final<br />
examinations until he has proven to the appropriate Examinations Committee that he has sufficient<br />
knowledge of the Dutch language to follow the program successfully. The CvB can also rule that the<br />
student involved will not be enrolled in the desired program, until the above-mentioned proof has not<br />
been provided. For admission to a Master’s program, students must provide evidence that they have<br />
sufficient knowledge of the English language. The necessary requirements are specified in the<br />
education and examination regulations of the program concerned.<br />
Dutch and English language programs are given at the Center for Communication, Language and<br />
Engineering at the <strong>TU</strong>/e.<br />
The use of Dutch or foreign languages in the program will be further elaborated on in chapter 4,<br />
section 4.8.<br />
2.2.4 Entrance examination/Colloquium Doctum<br />
The entrance examination decision referred to in 2.2.1., under f, will be issued by the CvB after the<br />
Central Admissions Committee at the <strong>TU</strong>/e has investigated the student’s suitability to take a certain<br />
program. Knowledge of the Dutch language is a requirement: the decision will be issued only the<br />
student has provided proof that he has sufficient knowledge of the Dutch language to follow the<br />
program successfully.<br />
In order to take an entrance examination, applicants must be over 21 years of age. This age limit does<br />
not apply to holders of a foreign diploma which gives admission to higher education in the country<br />
concerned. The requirements that must be met in the entrance examination will be included in the<br />
OER (see program guides).<br />
An entrance examination decision issued by the CvB only gives admission to the <strong>TU</strong>/e Bachelor’s<br />
program in question.<br />
Further information on mandatory prior education and additional admission requirements for<br />
Bachelor’s programs<br />
Legislation and regulations: - articles 7.24 through 7.29 of the WHW<br />
- ministerial order on specific prior education requirements for higher<br />
education (2007);<br />
- ministerial order specifying higher teacher-training programs<br />
regarding the admission of deficient students (2007)<br />
Publications: - Enrollment booklet 2008-2009<br />
- program guides<br />
Information: - departmental student counselors, see address list<br />
- S<strong>TU</strong>, tel (+31) (0) (40) (247) 4747, www.tue.nl/stu<br />
- Center for Communication, Language and Engineering, tel. (+31) (0)<br />
(40) (247) 2912<br />
- Central Admissions Committee, tel. (+31) (0) (40) (247) 4747<br />
2.3 Admission to the program after the propaedeutic phase<br />
To enroll in a Bachelor’s program after the propaedeutic examination (P–examination), students must<br />
hold a certificate showing that they have passed the P-examination for the program in question. It<br />
should be noted that all Bachelor’s programs, as referred to in paragraph 2.1, have their own<br />
propaedeutic phase which concludes with a P-examination.<br />
Anyone holding a Dutch or foreign diploma that the CvB considers at least equal to the P-examination<br />
of a Bachelor’s program can be granted exemption from this examination.<br />
In addition, taking account of the provisions of the OER (see the program guides), the Examinations<br />
Committee can on request grant an enrolled student admission to one or more examinations in the<br />
post-propaedeutic phase before he has passed the P-examination of the Bachelor’s program in<br />
question.<br />
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Further information on admission to programs after the propaedeutic phase<br />
Legislation: - article 7.30 of the WHW<br />
Publications: - program guides<br />
Information: - departmental student counselors, see address list<br />
- S<strong>TU</strong>, tel (+31) (0) (40) (247) 4747, www.tue.nl/stu<br />
2.4 Admission to university teacher-training programs<br />
Since September 1 st , 2003, the <strong>TU</strong>/e has offered students the opportunity to qualify as pre-university<br />
education (VHO, ‘second phase’) teachers in mathematics, physics, chemistry or computer science by<br />
providing a Master’s program in Science Education and Communication with specializations in each of<br />
these subjects. The programs comprise 120 ECTS credits. More information on study load and ECTS<br />
credits can be found in chapter 4, paragraph 4.3.<br />
This Master’s program link ups with the Bachelor’s programs in <strong>Technische</strong> Wiskunde, <strong>Technische</strong><br />
Natuurkunde and Scheikundige Technologie.<br />
It is also possible for students who have completed a Master’s program to take a shortened version of<br />
the Master’s program in Science Education and Communication, because they will be eligible for<br />
exemptions. Information on the shortened program can be obtained from the persons indicated below.<br />
As the post-initial teacher-training programs are being phased out, no new students will be admitted to<br />
the programs as of September 1 st , 2008. Students who have completed the 5-year engineers’<br />
programs in <strong>Technische</strong> Wiskunde, <strong>Technische</strong> Natuurkunde, Scheikundige Technologie or<br />
Informatica which are now being phased out can follow the corresponding teacher-training Master’s<br />
program in shortened form, as it is structured as of September 1 st , 2008.<br />
Information on the <strong>TU</strong>/e university teacher-training programs can be obtained from the persons listed<br />
below.<br />
Further information on the university teacher-training program<br />
Legislation and regulations: - article 7.31 of the WHW<br />
Information: - <strong>Eindhoven</strong> School of Education, tel. (+31) (0) (40) (247) 3095<br />
- Dr. A.G. van Asch (for teacher-training program in Mathematics)<br />
- Dr. R. Taconis (for teacher-training program in Physics)<br />
- Ir. P. Janssens (for teacher-training program in Chemistry)<br />
- Dr. M.L.P. van Lierop (for teacher-training program in Computer<br />
Science)<br />
2.5 Master’s program admission requirements<br />
The Master’s programs referred to in paragraph 2.1 are corresponding programs, i.e. graduates of the<br />
preceding Bachelor’s programs have unlimited access to the corresponding Master’s program. As can<br />
be deduced from paragraph 2.1, the following Master’s programs correspond to the preceding<br />
Bachelor’s programs at the <strong>TU</strong>/e:<br />
Bachelor’s program Corresponding Master’s program<br />
1. Industrial Engineering and Management Science Operations Management and Logistics<br />
Innovation Management<br />
Business Information Systems<br />
Construction Management and Engineering<br />
2. Innovation Sciences Technology and Policy<br />
Human-Technology Interaction<br />
Sustainable Energy and Technology<br />
Construction Management and Engineering<br />
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3. Computer Science and Engineering Computer Science and Engineering<br />
Business Information Systems<br />
Embedded Systems<br />
Science Education and Communication<br />
(specialization in Computer Science)<br />
4. Industrial and Applied Mathematics Industrial and Applied Mathematics<br />
Systems and Control<br />
Science Education and Communication<br />
(specialization in Mathematics)<br />
5. Biomedical Engineering Biomedical Engineering<br />
Medical Engineering<br />
6. Mechanical Engineering Mechanical Engineering<br />
Systems and Control<br />
Sustainable Energy and Technology<br />
7. Electrical Engineering Electrical Engineering<br />
Sustainable Energy and Technology<br />
Embedded Systems<br />
Systems and Control<br />
8. Chemical Engineering and Chemistry Chemical Engineering<br />
Sustainable Energy Technology<br />
Science Education and Communication<br />
(specialization in Chemistry)<br />
9. Applied Physics Applied Physics<br />
Sustainable Energy Technology<br />
Science Education and Communication (especialization<br />
in Physics)<br />
10. Architecture, Building and Planning Architecture, Building and Planning<br />
Building Services<br />
Construction Management and Engineering<br />
11. Installatietechnologie (being phased out) Building Services<br />
12. Industrial Design Industrial Design<br />
You can find out what Master’s program you can take with which Bachelor’s program through the link<br />
http://w3.tue.nl/en/services/cec/study_information/information/vwo/program_chooser/<br />
The following admission requirements apply for enrollment in one of the abovementioned Master’s<br />
programs:<br />
a. a degree from the preceding Bachelor’s program; this gives the graduate unlimited<br />
admission to the corresponding Master’s program. It some cases, the Bachelor’s program<br />
must have contained a specific specialization. This has to be mentioned in the OER of the<br />
Master’s program in question.<br />
b. students who have not yet obtained a degree from the preceding Bachelor’s program, but<br />
are taking that program and have already passed a part or area of that Bachelor’s<br />
program described in the OER can be enrolled in the Master’s program before obtaining<br />
the Bachelor’s degree. However, they cannot take the final examination of the Master’s<br />
program before they have obtained the degree of the Bachelor’s program. Nor can they<br />
take interim examinations in subjects given in the second year of the Master’s program.<br />
c. students who have not obtained a degree from the preceding Bachelor’s program and are<br />
not taking the program, as described under b, need proof of admission, to be granted by<br />
the Departmental Board.<br />
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Regarding the admission requirement described under b, it can be noted that the CvB has established<br />
a regulation for the entire university, on the basis of which the rule for all programs is that students<br />
who have not obtained the Bachelor’s degree can be admitted if they have passed the study<br />
components of the Bachelor’s examination with a study load of at least 160 ECTS. In the OER,<br />
specific provisions may be included regarding study components that must be part of the<br />
abovementioned minimum of 160 credits. This regulation is an integral part of the OER.<br />
Based on the provisions in the WHW, the CvB has established <strong>TU</strong>/e Regulations for Admission to<br />
Master’s Programs which specify how proof of admission can be obtained. In order to obtain proof of<br />
admission, the student has to submit a request to the <strong>TU</strong>/e before the start of the academic year in<br />
question, unless the CvB decides otherwise. The request must be submitted to S<strong>TU</strong>, where<br />
administrative procedures relating to the request and the decision on whether to grant it or not will be<br />
dealt with. If all the conditions are met, the S<strong>TU</strong> will issue the proof of admission on behalf of the<br />
Departmental Board.<br />
Proof of admission will be granted if:<br />
a. the student meets all the admission requirements for the Master’s program. The<br />
requirements are equivalent to the levels of knowledge, insight and skill obtained at the<br />
end of the preceding Bachelor’s program. These will be specified in the OER of the<br />
Master’s program.<br />
b. in the event of a limitation on capacity, the maximum number of students will not be<br />
exceeded.<br />
Proof of admission is valid for a limited period of time. The proof of admission will state the period<br />
within which the student must have enrolled for the Master’s program concerned. Foreign students can<br />
find more information on registering for a <strong>TU</strong>/e Master’s program on<br />
http://w3.tue.nl/en/services/cec/study_information/masters_programs<br />
Further information on Master’s program admission requirements<br />
Legislation and regulations: - articles 7.30a, 7.30b, 7.30c and 7.31 of the WHW<br />
- <strong>TU</strong>/e Regulations for Admission to Master’s Programs, approved by<br />
the CvB on June 8 th , 2006<br />
Information: - departmental student counselors, see address list<br />
- S<strong>TU</strong>, tel (+31) (0) (40) (247) 4747, www.tue.nl/stu<br />
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3 ENROLLMENT AND THE RELATED RIGHTS AND OBLIGATIONS<br />
The WHW provides for two forms of enrollment: as a student (full-time, part-time or dual<br />
program) or as an external student (only to take interim and final examinations). Different<br />
rights and obligations are attached to these forms of enrollment and there is a difference in<br />
tuition and examination fees. In certain cases, students who deregister prematurely may be<br />
entitled to refund of their tuition fees. More information on these matters can be found in this<br />
chapter. This information applies to both the programs in the process of being phased out and<br />
the Bachelor’s and Master’s programs. The <strong>TU</strong>/e also allows students to enroll on a contract<br />
basis. This form of enrollment has other rights and obligations than enrollment as a student or<br />
external student.<br />
3.1 Enrollment<br />
3.1.1 Procedure<br />
Enrollment as a first-year student on a Bachelor’s program can be regarded as an extension of the<br />
registration procedure for prospective first-year students, which begins with an enrollment request<br />
through Studielink. Prospective students can register for a program of higher education through the<br />
Studielink site (http://www.studielink.nl). Students who register through Studielink are also<br />
automatically registered with the Centraal Bureau voor Aanmelding en Plaatsing (CBAP), part of the<br />
IB-groep in Groningen, the Netherlands. Everyone who has registered with the CBAP in time will<br />
automatically receive an enrollment package from the <strong>TU</strong>/e at the start of July. The package includes<br />
a booklet containing detailed information on <strong>TU</strong>/e regulations for program admission and enrollment.<br />
This booklet is also available from the S<strong>TU</strong>.<br />
The following statement waiving all entitlement to intellectual property rights is included on the<br />
enrollment form:<br />
“By signing this form I waive all entitlements regarding intellectual property rights to work, models, etc.,<br />
etc., produced during my study program at the <strong>TU</strong>/e. N.B. Read the instruction booklet thoroughly”.<br />
The information booklet contains the following text:<br />
“Intellectual property rights: By signing this enrollment form you waive all entitlements regarding<br />
intellectual property rights to work, models, drawings or inventions produced in the context of your<br />
study (and/or in the context of projects conducted by the <strong>TU</strong>/e or third parties in which you are<br />
involved) throughout the entire period that you are enrolled as a student at the <strong>TU</strong>/e (of are otherwise<br />
employed by the <strong>TU</strong>/e) in favor of the <strong>TU</strong>/e. If the <strong>TU</strong>/e has to undergo certain procedures at a later<br />
date to acquire or preserve these rights, you may be asked for your cooperation. In such cases, you<br />
are obliged to cooperate without imposing further conditions. If any costs should be incurred by thrid<br />
parties (including official bodies) they will be borne by the <strong>TU</strong>/e".<br />
All students who are already enrolled automatically receive a letter and an email in June explaining<br />
how they can re-enroll for the coming academic year through Studielink. Students can register for the<br />
2008-2009 academic year through Studielink up to September 30 th , 2008. Students wishing to enroll<br />
for the 2008-2009 academic year after September 30 th must register directly with the <strong>TU</strong>/e.<br />
Anyone wishing to use the education, examination or other facilities at the <strong>TU</strong>/e must enroll at the<br />
university. It is possible to enroll as a student or an external student. Students’ rights and obligations<br />
differ according to how they are enrolled.<br />
Students enroll per program and enrollment lasts for the entire academic year. The 2008-2009<br />
academic year formally starts on September 1 st , 2008 and ends on August 31 st , 2009. If a student<br />
enrolls during the academic year, the enrollment is valid for the rest of that academic year.<br />
Enrollment conditions:<br />
• sufficient prior education (see paragraph 2.2 of this statute) ;<br />
• if necessary, for enrollment in a Master’s program: proof of admission (see paragraph 2.5 of this<br />
statute);<br />
• (for first enrollments) submission of enrollment form after registering through Studielink;<br />
• payment of tuition or examination fees;<br />
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• for external students: permission from the CvB; this is always granted implicitly, unless the<br />
nature or importance of the education requires otherwise;<br />
• for students enrolling for the propaedeutic phase for the first time: students must apply centrally<br />
and, in the case of a lottery, submit proof of admission from the IB-groep;<br />
• for first enrollments: students must submit the following documents:<br />
A recent extract from the birth register<br />
A certified copy of their prior education diploma and an accompanying grade<br />
list<br />
A passport photo<br />
For secondary enrollments: proof of payment of tuition fees from the main<br />
institute<br />
For students from outside the European Economic Area: a copy of a valid<br />
residence permit.<br />
Requests to enroll or re-enroll must be submitted through Studielink between June 1 st and September<br />
1 st . First-year students then receive an enrollment package containing an enrollment form, which they<br />
can use to finalize their enrollment. For requests coming in after the start of the academic year, there<br />
is a special procedure: this can be found in the “Regulations for Enrollment and Termination of<br />
Enrollment”, established by the CvB, which can be downloaded from the S<strong>TU</strong> website. If the option is<br />
provided for in the program concerned, students wishing to take Master’s programs may also enroll at<br />
the start of the second semester, as well as at the beginning of the academic year. Further information<br />
on whether this possibility applies to a specific Master’s program is available from the departmental<br />
secretariat/program administration.<br />
3.1.2 Enrollment as a student<br />
Those who are enrolled at the <strong>TU</strong>/e as full-time, part-time or dual students have the following rights:<br />
• participation in the education within the program and, in principal, within the entire <strong>TU</strong>/e,<br />
except in cases where limitations have been imposed by the CvB: this may be where<br />
registration is limited, for example because of limited program capacity, or where a Master’s<br />
program has an admission policy because applications exceed the number of places<br />
available;<br />
• taking interim and final examinations and taking part in practical exercises within the program;<br />
• access to libraries, laboratories etc., unless the CvB decides that the nature or importance of<br />
the education or research precludes this;<br />
• use of student facilities, including S<strong>TU</strong> student counselors;<br />
• student counseling (see chapter 4.4);<br />
• if the minister or the <strong>TU</strong>/e decides to terminate the program: the opportunity to finish the<br />
program within a reasonable period of time at the <strong>TU</strong>/e or at another institute of higher<br />
education;<br />
• active and passive right to vote.<br />
N.B. It is only possible to enroll in dual programs as an internal student.<br />
In principle, full-time and dual students have the right to financial assistance for a certain period of time<br />
(see also chapter 4, paragraph 4.6 of this statute).<br />
Part-time students never have the right to financial assistance.<br />
Students can enroll in one single program or several programs, at the same or at different institutes.<br />
They pay the full tuition fee at the institute where they first enroll; they may then, under certain<br />
circumstances, obtain a reduction of or exemption from tuition fees at the second institute at which<br />
they enroll (see also paragraph 3.3.2 of this statute). The first enrollment is also known as the main<br />
enrollment and the second enrollment as secondary enrollment. This difference affects, for example,<br />
to the right to purchase a notebook from the <strong>TU</strong>/e; students without a primary enrollment at the <strong>TU</strong>/e<br />
do not qualify (see paragraph 3.4 of this statute).<br />
3.1.3 Enrollment as an external student<br />
Those who are enrolled at the <strong>TU</strong>/e as external students have the following rights:<br />
• taking interim and final examinations within the program;<br />
15
• access to the libraries, laboratories etc. unless the CvB decides that the nature or importance<br />
of the education or research precludes this.<br />
External students cannot take part in any of the lessons and do not have the right to student<br />
counseling. As a result of this, it is almost impossible to graduate as an external student.<br />
External students never have the right to financial assistance.<br />
External students cannot enroll for dual programs.<br />
3.1.4 Enrollment as a contract student<br />
Apart from the forms of enrollment prescribed in the WHW – as a student and as an external student –<br />
the <strong>TU</strong>/e also offers the possibility to enroll on a contract basis. For these forms of enrollment, the CvB<br />
Drew up regulations for contract students on November 25 th , 2004. This came into force backdated to<br />
September 1 st , 2004.<br />
These regulations provide for four forms of enrollment on a contract basis:<br />
• contract student<br />
• preparatory contractor<br />
• contract student (transition program)<br />
• contract student (side intake)<br />
The four forms of enrollment have different rights and obligations and the costs may vary. This student<br />
statute does not apply to students enrolled on a contract basis. For more information on enrollment on<br />
a contract basis, see the contract students’ regulations. These regulations can be downloaded from<br />
the S<strong>TU</strong> website.<br />
Further information on the enrollment procedure<br />
Legislation and regulations: - articles 7.32 through 7.37 of the WHW<br />
- <strong>TU</strong>/e Regulations for Enrollment and Termination of Enrollment of<br />
June 1 st , 2006 (approved by the CvB on 11 May 2006)<br />
- Regulations for Contract Students of September 1 st , 2004 (approved<br />
by the CvB on November 25 th 2004)<br />
Publications: - Enrollment booklet 2008-2009, published by the S<strong>TU</strong><br />
Information: - S<strong>TU</strong>, tel (+31) (0) (40) (247) 4747, www.tue.nl/stu<br />
3.2 Termination of enrollment<br />
Those who are enrolled in a program can request termination of the enrollment during the academic<br />
year in the following cases:<br />
1. in the case of graduation: enrollment will be terminated on request as of the month following<br />
the month in which they graduated;<br />
2. in the event of illness or exceptional family circumstances: enrollment will be terminated as of<br />
the month starting two full calendar months after the situation arises (provided that the student<br />
was unable to attend the program during the entire period, as a result of the circumstances);<br />
3. during the first year of enrollment in the propaedeutic phase: as of the second full month<br />
following the month in which the CvB has received the written request to terminate enrollment;<br />
4. if the student is unable to attend the program for an extended period, because of the way the<br />
program is structured and organized: as of the first month following the month in which the<br />
termination request is received;<br />
5. as of the second full month following the month in which the student has submitted the<br />
request. The request will be approved if it is considered “reasonable” in the CvB’s opinion, i.e.<br />
the student must support his request with a valid reason to support his request.<br />
The request to terminate enrollment must be directed to the CvB and submitted to the S<strong>TU</strong>.<br />
The CvB has established procedural rules regarding termination of enrolment; under these rules, the<br />
termination request must be submitted:<br />
• in the case of graduation, as far as possible in the month in which the final examination is<br />
taken: the S<strong>TU</strong> will provide the necessary forms on request. Termination of enrollment on<br />
graduation can never be backdated;<br />
16
• in the event of illness or exceptional family circumstances: as soon as possible after the<br />
situation arises, but at the latest before October 1 st of the following academic year.<br />
Enrollment can only be terminated, with full repayment of tuition or examination fees already paid, up<br />
to September 1 st of the calendar year in which the academic year begins.<br />
See also paragraph 3.3.3. of this statute for tuition fee refunds in the event of termination of<br />
enrollment.<br />
Further information on termination of enrollment<br />
Legislation and regulations: - article 7.42 of the WHW<br />
- <strong>TU</strong>/e Regulations for Enrollment and Termination of Enrollment of<br />
June 1 st , 2006 (approved by the CvB on May 11 th , 2006)<br />
Information: - S<strong>TU</strong>, tel (+31) (0) (40) (247) 4747, www.tue.nl/stu<br />
3.3 Tuition and examination fees<br />
3.3.1 Payment of tuition fees and tuition fee credit<br />
One of the conditions for being enrolled is payment of tuition fees (for students) or examination fees<br />
(for external students).<br />
For those enrolling as students in full-time programs, there are two rates for tuition fees:<br />
the statutory tuition fee, which has been set at €1,565 for the 2008-2009 academic year,<br />
and the tuition fee set by the CvB (institute rate), which once again has two rates in the 2008-2009<br />
academic year: the statutory tuition fee of €1,565 and the institute rate of €8,460.<br />
The statutory tuition fee must be paid by students who are under the age of 30 before the start of the<br />
academic year and who are nationals of a country that is party to the Agreement on the European<br />
Economic Area. Students who do not fall into this category have to pay the tuition fee set by the<br />
Institute (institute rate).<br />
For the 2008-2009 academic year, the CvB has set the rates for <strong>TU</strong>/e tuition fees as follows:<br />
Students Non-EEA EEA<br />
Transition – fulltime/part-time<br />
€ 8,460 € 1,565<br />
Bachelor’s – full-time € 5,090 € 1,565<br />
Bachelor’s – part-time € 5,090 € 1,565<br />
Master’s – full-time € 8,460 € 1,565<br />
Master’s – part-time € 8,460 € 1,565<br />
Master’s – dual € 8,460 for Building Services, € 5,140 for Building Services,<br />
Installatietechnologie and Installatietechnologie and<br />
Chemical Engineering Chemical Engineering<br />
Examination fees for external students<br />
Non-EEA EEA<br />
Bachelor’s € 2,545 € 783<br />
Master’s € 4,230 € 783<br />
The following exceptions are made to this rule:<br />
Part-time students:<br />
• Students who started a part-time program of study on September 1 st 2004 or before,<br />
who already paid the lower part-time tuition fee rate, pay the lower rate for the parttime<br />
study up to and including the 2008-2009 academic year (2008-2009: € 1,043<br />
instead of € 1,565). After September 1 st , 2009 all part-time students pay the higher<br />
rate.<br />
17
Dual students:<br />
• EEA students who were already enrolled in the dual program in Chemical Engineering<br />
on August 31 st , 2006 are entitled to pay the low institute rate (€ 1,565 instead of €<br />
5,140) until the 2009-2010 academic year at the latest.<br />
• EEA students who were first enrolled in the dual program in Chemical Engineering<br />
between September 1 st 2006 and 31 st August 2007 pay € 4,000 until the 2010-2010<br />
academic year at the latest.<br />
Bachelor’s students:<br />
• Non-EEA students (excluding transition students) who were already enrolled as a<br />
student or external student in a Bachelor’s program at the <strong>TU</strong>/e on August 31 st , 2007,<br />
are entitled to pay the lower fee rate for the Bachelor’s program up to and including<br />
their fourth year of enrollment (2008-2009: € 1,565 instead of € 5,090). Students who<br />
enroll for their fifth year as September 1 st , 2008 have to pay the high institute rate.<br />
Transition students:<br />
• Non-EEA transition students who were enrolled as transition students on February 1 st ,<br />
2007 are entitled to pay the low rate for enrollment in a Master’s program up to and<br />
including the 2009-2010 academic year, on condition that they start the Master’s<br />
program no later than September 1 st , 2008. As of the 2010-2011 academic year, they<br />
pay the high institute rate.<br />
Master’s students:<br />
• Non-EEA students who were already enrolled as a student or external student at the<br />
<strong>TU</strong>/e on August 31 st , 2006, are entitled to pay the lower fee rate for a Master’s<br />
program up to and including their sixth year (2008-2009: € 1,565 instead of € 8,460).<br />
The examination fee for external students from EEA countries is € 783, irrespective of whether they<br />
take a Bachelor’s or a Master’s program. External students from non-EEA countries on Bachelor’s<br />
programs pay an examination fee of € 2,545. External students from non-EEA countries on Master’s<br />
programs pay an examination fee of € 4,230.<br />
The <strong>TU</strong>/e offers students the option of paying the tuition fee in installments. When it sends the<br />
enrollment documents, the <strong>TU</strong>/e will inform students how and under what conditions the tuition fee can<br />
be paid in installments; for the 2008-2009 academic year, the <strong>TU</strong>/e offers students the opportunity to<br />
pay the tuition fee in five installments of € 313, payable by an authorized direct debit. For students on<br />
part-time programs who have to pay the reduced rate of € 1,043, the installments are € 208.60. For<br />
Bachelor’s students who have to pay the tuition fee of € 5,140, the installments are € 1,028. For<br />
Master’s students who have to pay the tuition fee of € 8,460, the installments are € 1,692. The<br />
administrative costs for payment in installments are € 12. In order to take advantage of the option to<br />
pay in installments, students must submit an authorization for direct debit to the S<strong>TU</strong>. They can do this<br />
before or during the academic year concerned. The direct debit option is open only to those who have<br />
a Dutch bank or giro account, and if they have authorized the direct debit from that account.<br />
This option does not apply to examination fees.<br />
Enrollment may not be dependent on any other monetary contribution than the tuition or examination<br />
fees mentioned in or based on the WHW. The costs of study materials for own use, like books and<br />
materials for practicals, for the purpose of following the program or taking the interim and final<br />
examinations always have to be borne by the student (including external students).<br />
Tuition fee credit<br />
From September 1 st , 2007, in addition to the ‘regular’ loan, higher education students can apply to the<br />
IB-groep for a loan to pay their tuition fee. This is known as ‘tuition fee credit’ and is part of students’<br />
financial assistance. Like the rest of the assistance, the tuition fee credit is paid per month. Students<br />
can receive credit for both the statutory and the institution fee, and for the whole amount of a part of it.<br />
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They can always obtain tuition fee credit up to the amount of the statutory tuition fee. They can obtain<br />
higher credit if their institute rate is higher than the statutory rate, up to a maximum of five times the<br />
amount of the statutory fee.<br />
Further information on tuition and examination fees<br />
Legislation and regulations: - articles 7.43 through 7.47 of the WHW<br />
- <strong>TU</strong>/e Regulations for Enrollment and Termination of Enrollment of<br />
June 1 st , 2006 (approved by the CvB on May 11 th , 2006)<br />
- letters from the Dutch Ministry of Education (OCW) of July 26 th ,<br />
1989, and August 25 th ,1994, on students’ own contributions<br />
Publications: - Enrollment booklet 2008-2009, published by the S<strong>TU</strong><br />
Information: - S<strong>TU</strong>, tel (+31) (0) (40) (247) 4747, www.tue.nl/stu<br />
3.3.2 Reduction of or exemption from tuition fees<br />
The statutory and institute tuition fees will be reduced by 1/12 for every month that a student is not<br />
enrolled:<br />
• for those who are enrolled during the program of the year;<br />
• for those whose enrollment has been terminated, on request or by or on behalf of the Institute<br />
board, in the cases referred to in paragraph 3.2, under 2 through 5, of this statute, and wish to<br />
be re-enrolled in a program during the same academic year.<br />
Reduction of or exemption from tuition fees is possible in the case of secondary or subsequent<br />
enrollment at a Dutch university or institute of higher professional education. This can be the same<br />
university as the main enrollment or a different one. The same applies if the student is enrolled in a<br />
school or program of secondary education. If the secondary enrollment is more expensive than the<br />
first one, he will pay the difference. If the secondary enrollment is less expensive than the first one<br />
(e.g. the first enrollment is a full-time one and the secondary one is a part-time program), the student<br />
can never be reimbursed for the larger amount: he will be exempted from paying the tuition fees for<br />
the second program.<br />
If a student wishes to go to another university or institute of higher professional education for a<br />
secondary or subsequent enrollment, for which he must pay institute tuition fees, it would be wise for<br />
him to enquire first about regulations in force at the institute regarding reduction of or exemption from<br />
institute tuition fees.<br />
Further information on reduction of or exemption from tuition fees<br />
Legislation and regulations: - article 7.48 of the WHW<br />
- <strong>TU</strong>/e Regulations for Enrollment and Termination of Enrollment of<br />
June 1 st , 2006 (approved by the CvB on May 11 th , 2006)<br />
Information: - S<strong>TU</strong>, tel (+31) (0) (40) (247) 4747, www.tue.nl/stu<br />
3.3.3 Reimbursement of tuition fees<br />
Partial or full reimbursement of the statutory and institute tuition fees is possible in the following cases:<br />
• if enrollment ends after graduation (see also paragraph 3.2 of this statute). For every month<br />
after graduation, not counting July and August, 1/10 of the tuition fee will be reimbursed;<br />
• in all other cases, as referred to in paragraph 3.2 of this statute, for every month after<br />
enrollment has been terminated, 1/12 of the tuition fee will be reimbursed;<br />
• in the case of the student’s death, 1/12 of the tuition fee will be reimbursed to his relatives for<br />
every month after the death occurs.<br />
The CvB has established a procedure for reimbursements; this can be found in the Regulations for<br />
Enrollment and Termination of Enrollment. Reimbursement will only take place if a termination request<br />
is submitted and approved (see also paragraph 3.2 of this statute); in such cases, reimbursement will<br />
occur automatically.<br />
Further information on the reimbursement of tuition fee<br />
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Legislation and regulations: - article 7.49 of the WHW<br />
- <strong>TU</strong>/e Regulations for Enrollment and Termination of Enrollment of<br />
June 1st, 2006 (approved by the CvB on May 11th, 2006)<br />
Information: - S<strong>TU</strong>, tel (+31) (0) (40) (247) 4747, www.tue.nl/stu<br />
3.4 Notebook regulation<br />
In order to follow programs at the <strong>TU</strong>/e, it is desirable that students have a notebook at their disposal.<br />
Therefore, the <strong>TU</strong>/e offers the opportunity to certain categories of students to purchase a notebook.<br />
The conditions are as follows:<br />
Target group:<br />
The main target group consists of students who have enrolled for the first time in the year in question<br />
as a full-time or part-time student at the <strong>TU</strong>/e and pay their tuition fees there (meaning that their main<br />
enrollment is at the <strong>TU</strong>/e; see also paragraph 3.1.2 of this statute). Secondary enrollment students and<br />
external students are not entitled to take part in the notebook scheme.<br />
Another group that qualifies are full-time and part-time students who pay their tuition fee for the year in<br />
question to the <strong>TU</strong>/e and therefore have their main enrollment there, but who were attached to the<br />
<strong>TU</strong>/e as secondary or external students in the previous year (or for a part of it). These might be, for<br />
example, students at another university or institute of higher professional education who want to take a<br />
few subjects at <strong>TU</strong>/e during their last year and have thus chosen to enroll as secondary students.<br />
Students who re-enroll at the <strong>TU</strong>/e after a break from their studies can submit a request to the head of<br />
the S<strong>TU</strong> to see whether or not they qualify for a notebook. In addition students who are in the final<br />
phase of a HBO program or who have recently graduated from a HBO institute and who are enrolled<br />
as secondary students at the <strong>TU</strong>/e may also request to take part in the notebook scheme. Pre-<br />
Master’s and transition students can also submit a request to participate in the notebook regulation.<br />
Participation agreement<br />
Students in the target group who wish to take advantage of the <strong>TU</strong>/e notebook regulation will be asked<br />
to sign a participation agreement. This agreement contains all rights and obligations regarding the<br />
notebook. The agreement specifies, among other things, that if students wish to be eligible for a<br />
notebook, they have to transfer a certain amount of money to the <strong>TU</strong>/e (under certain circumstances,<br />
students can get an interest-free loan from the bank) and sign a certificate of indebtedness.<br />
Every student who enrolls (full-time or part-time) at the <strong>TU</strong>/ for the first time in the academic year in<br />
question and pays his tuition fees there qualifies – once – for a subsidized notebook. Full-time and<br />
part-time students on Bachelor’s and Master’s programs must pay € 800 and sign a certificate of<br />
indebtedness for the remaining € 800. For both Bachelor’s and Master’s students, the amount<br />
specified in the certificate of indebtedness will be reduced annually by the amount specified in the<br />
participation agreement, and the remaining amount will be cancelled if the student passes the<br />
Bachelor’s or Master’s program, or if he was enrolled at the <strong>TU</strong>/e (main enrollment) for three<br />
consecutive years.<br />
Premature termination of enrollment<br />
Students who terminate their main enrollment at <strong>TU</strong>/e prematurely can choose whether they want to<br />
keep their notebook or if they want to sell it to the <strong>TU</strong>/e. The <strong>TU</strong>/e will buy the notebook from the<br />
student for the amount still open on the certificate of indebtedness. Any amount paid in excess will be<br />
calculated and settled with the student. If the student wishes to keep the notebook, he must pay the<br />
amount still open on the certificate of indebtedness, and the loan (if one was taken out) will come into<br />
effect immediately. Notebooks can only be kept if the software has been removed. Students must ask<br />
the Notebook Service Center to remove the software. A notebook can only be sold to the <strong>TU</strong>/e if it is in<br />
good condition. Once a student graduates, he can no longer sell the notebook back to the <strong>TU</strong>/e. If a<br />
student finishes his study he must return the notebook to the Notebook Service Center or get the<br />
software removed by the service center within five working days. If the notebook is returned or the<br />
software removed too late, administrative costs of € 50 per month or part of a month will be charged.<br />
Participating in the scheme for a second time:<br />
As of the 2003-2004 academic year it is possible for students to purchase a notebook for a second<br />
time, provided that the first notebook was purchased at least three years previously and that the<br />
student is enrolled (full-time or part-time) at the <strong>TU</strong>/e in the academic year in question and pays his<br />
20
tuition fees there. Students do not qualify for subsidies a second time. They are entitled to financial<br />
assistance for one machine only. This means that if they take part in the notebook regulation for a<br />
second time, the financial assistance for the preceding notebook is cancelled. Second-time<br />
participants in the scheme will receive a notebook without additional accessories. The notebook will<br />
then cost € 1,100. The student is however still entitled to support, software and service during the<br />
period covered by the manufacturer’s guarantee. Second applications to take advantage of the<br />
notebook regulation must be submitted to the S<strong>TU</strong> before August 1 st preceding the start of the<br />
academic year.<br />
Further information on notebooks<br />
Regulations: - <strong>TU</strong>/e notebook regulation<br />
Information: - S<strong>TU</strong>, tel (+31) (0) (40) (247) 4747, www.tue.nl/stu<br />
- Notebook Service Center, tel. (+31) (0) (40) (247) 8888<br />
3.5 Financial support for students<br />
3.5.1 <strong>TU</strong>/e students’ financial support regulation 2008-2009<br />
The <strong>TU</strong>/e students’ financial support regulation 2008-2009 (FOS Regulation 2008-2009) offers three<br />
forms of financial support for students:<br />
• Graduation support: available to students who have yet to pass the final examination, who<br />
have received or still receive mixed financial assistance or have experienced one or more<br />
exceptional circumstances during the time in which they received that assistance, due to<br />
which they have suffered delay in their studies or are likely to do so (article 7.51 of the WHW).<br />
• Administrative grant: this is part of the FOS Regulation 2008-2009. Since, under the current<br />
regulation, granting financial support is possible during the period the exceptional<br />
circumstances occur – in this case, being involved in an administrative function during the<br />
administrative year – a separate regulation for the support of administrative functions is no<br />
longer necessary.<br />
• In addition, the possibility of and conditions for financial support for top-level athletes have<br />
been incorporated in the FOS Regulation 2008-2009.<br />
The exceptional circumstances are:<br />
a. illness;<br />
b. physical, sensory or other disabilities;<br />
c. pregnancy;<br />
d. exceptional family circumstances;<br />
e. membership, including the presidency, of the UR, the FR, a program committee, student<br />
counselorship of a Departmental Board, all specified in appendix 1 of the FOS Regulation<br />
2008-2009;<br />
f. other circumstances to be determined by the CvB in which the student engages in activities<br />
connected to the organization and the board of the university;<br />
g. at the discretion of the CvB: membership of the board of a student organization with a<br />
sufficient number of members and with full legal authority;<br />
h. the program is not sufficiently manageable for the student;<br />
i. the program loses its accreditation;<br />
j. other circumstances than those referred to in a through j which, if a request for financial<br />
support were to be rejected by the institution board, would be unfair to the student to a<br />
significant extent.<br />
k. top-level sport.<br />
Reporting to and maintaining contact with student counselors and/or S<strong>TU</strong> study advisors<br />
The conditions for receiving financial support and the procedures for requesting it are specified in the<br />
FOS Regulation 2008-2009. The CvB has assigned implementation of this regulation to authorized<br />
S<strong>TU</strong> student counselors.<br />
Students who expect to suffer delay in their studies as a result of one of the circumstances listed<br />
above under a, b, c, d, h, and j should report to (or have someone report to) the student counselor in<br />
the department or the S<strong>TU</strong> study advisor as soon as possible or at least within five months. If the<br />
exceptional circumstances are expected to last longer than five months, reporting later could have<br />
consequences for the additional payment from the graduation support fund. Students who decide to<br />
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terminate or suspend their studies are also obliged to contact the student counselor. They must also<br />
do this within a specific period.<br />
N.B.: An application for an additional payment from the graduation support fund must be submitted no<br />
later than December 31 st of the academic year following the year in which the exceptional<br />
circumstances occurred. For administrative grants, the application must be submitted no later than<br />
March 1 st of the academic year in which the administrative function is held. For further conditions, see<br />
the FOS Regulation 2008-2009.<br />
Further information on financial support<br />
Legislation and regulations: - article 7.51 of the WHW<br />
- <strong>TU</strong>/e students’ financial support regulation 2008-2009<br />
Publications: - various booklets from the S<strong>TU</strong><br />
Information: - S<strong>TU</strong>, tel (+31) (0) (40) (247) 4747, www.tue.nl/stu<br />
3.5.2 Special forms of financial support<br />
The following forms of financial support exist, for which students can only apply in exceptional cases.<br />
Further information is available from the S<strong>TU</strong>.<br />
Private funds<br />
The Royal Institute of Engineers (KIVI NIRIA) controls the funds of the Study and Travel Funds<br />
Committee. This fund provides limited financial support to students in the graduation phase of a<br />
Master’s program at one of the three Dutch technical universities, the Agricultural University at<br />
Wageningen or the engineering program of the University of Groningen. An application for a KIVI<br />
NIRIA contribution can only be submitted through the S<strong>TU</strong> on an individual basis. The KIVI NIRIA fund<br />
only makes one-off payments, in the form of grants (which generally do not exceed € 500). The<br />
average amount in 2005 was € 350. To apply for a KIVI NIRIA contribution, students can contact the<br />
S<strong>TU</strong>, (+31) (0) (40) (247) 4747, where they can also obtain the conditions and an application form.<br />
The application can only be processed if it meets all the conditions stated on the form. Applications<br />
must always be submitted through the S<strong>TU</strong>.<br />
Study and internship scholarships abroad<br />
The <strong>TU</strong>/e offers ample opportunities to partly finance a study or internship period abroad. For<br />
information, students should contact the S<strong>TU</strong>. The Nuffic BeursOpener also offers detailed information<br />
on scholarships and funds for study, internships and research abroad (www.nuffic.nl - www.wilweg.nl –<br />
www.tue.nl/goingabroad - www.beursopener.nl).<br />
Student prize<br />
The <strong>TU</strong>/e awards an annual prize for the best graduate thesis.<br />
For more information: S<strong>TU</strong>, (+31) (0) (40) (247) 8015.<br />
Fund book<br />
The fund book contains an address list of all private funds in the field of education and culture. The<br />
book is available in the reading hall of the Central Library, under code AEH00FON.<br />
Central reading hall, De Hal, tel. (+31) (0) (40) (247) 2381.<br />
Stichting Fonds Studentenvoorzieningen <strong>Eindhoven</strong> (<strong>Eindhoven</strong> Student Facilities Fund<br />
Foundation)<br />
The aim of the Stichting Fonds Studentenvoorzieningen <strong>Eindhoven</strong> (SFSE) is to give financial support<br />
to realize and/or maintain facilities that are otherwise not eligible for financial support but which can<br />
still contribute to student life.<br />
For the SFSE, this means student groups, preferably associations that want to engage in new<br />
initiatives and do not have sufficient means at their disposal.<br />
The SFSE Board prefers help on a “smaller scale”, keeping in mind that many small financial<br />
contributions will be of more use than one large one.<br />
The SFSE Board will assess requests for financial aid in the form of an interest-free loan, a lowinterest<br />
loan or a donation, preferably after personal contact with the applicant.<br />
22
Further information is available from the SFSE, Mrs E van den Broek-Dingen, O.L. Vrouwestraat 1<br />
(student sports centre), 5612 AW <strong>Eindhoven</strong>, the Netherlands, tel. (+31) (0) (40) (247) 4182, email:<br />
p.v.d.broek.dingen@tue.nl or www.tue.nl/sfse.<br />
3.6 Damages or back-payment of tuition and examination fees<br />
Anyone who wishes to receive a certificate in a certain academic year as proof of a passed<br />
examination must submit a request to this effect to the CvB. With this request, he must produce proof<br />
of enrollment for the years he has made use of the study and examination facilities. If it should emerge<br />
that he was not enrolled or not enrolled correctly during a specific year but still took programs or<br />
examinations, the CvB may decide that the certificate may still be issued, but only after the tuition or<br />
examination fees in question have been paid.<br />
Anyone who is not enrolled and makes use of the study or examination facilities must pay the <strong>TU</strong>/e<br />
damages. The amount that must be paid is the tuition fee that would have been due on correct<br />
enrollment. In addition, anyone using the study or examination facilities without authorization may be<br />
prosecuted and punished with a second category fine (up to €3,350).<br />
Further information on damages or back-payment of tuition and examination fees<br />
Legislation: - articles 7.58, 15.2 and 15.3 of the WHW.<br />
Information: - S<strong>TU</strong>, tel (+31) (0) (40) (247) 4747, www.tue.nl/stu<br />
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4 EDUCATION<br />
The education provided is dealt with extensively in the program guides; these deal with the<br />
specific aspects of programs.<br />
This chapter only looks at general matters that apply to all programs.<br />
4.1 The supply and structure of programs<br />
In 2008-2009, the <strong>TU</strong>/e will provide 12 Bachelor’s programs (one of which is being phased out) and 21<br />
Master’s programs. As of the 2002-2003 academic year, the five-year programs are being phased out.<br />
The post-initial first-degree university teacher-training programs are also being phased out and no new<br />
students will be admitted as of September 1 st , 2008.<br />
The four-year programs in Installatietechniek, Informatietechniek, Werktuigkundige Medische<br />
Technologie, <strong>Technische</strong> Bedrijfskunde en Techniek en Maatschappij are being phased out, meaning<br />
that no new students will be enrolled.<br />
See also paragraph 2.1. of chapter 2 of this statute.<br />
A program consists of study components, also called subjects; this applies to both five-year programs,<br />
with and without a ‘kandidaats’ phase, and to Bachelor’s and Master’s programs. All subjects offered<br />
by the <strong>TU</strong>/e are included in the electronic subject guide, which is available on the internet on<br />
http://owinfo.tue.nl/.<br />
Five-year programs with ‘kandidaats’ phase<br />
The five-year programs, consisting of a propaedeutic phase, a ‘kandidaats’ phase and a post-<br />
’kandidaats’ phase, have been available since the 2000-2001 academic year for those students who<br />
enrolled for the propaedeutic phase of a program for the first time in that year.<br />
• The propaedeutic phase concludes with a propaedeutic examination; program duration is one<br />
year (60 ECTS);<br />
• Together, the propaedeutic and ‘kandidaats’ phases amount to 180 ECTS; the ‘kandidaats’<br />
phase therefore lasts 2 years (120 ECTS). The ‘kandidaats’ phase concludes with a<br />
‘kandidaats’ examination.<br />
• The post-’kandidaats’ phase concludes with a final examination; program duration is two years<br />
(84 credits old style or 120 ECTS).<br />
For students who started participating in a shortened program at the <strong>TU</strong>/e on the basis of exemptions<br />
for the first time in the 2001-2002 academic year, the program also includes a ‘kandidaats’ phase,<br />
which concludes with a ‘kandidaats’ examination. This also goes for students who were enrolled in the<br />
2002-2003 and 2003-2004 academic years for a shortened program of a five-year program.<br />
Students in the five-year programs with a ‘kandidaats’ phase had until September 1 st , 2006 to take<br />
their ‘kandidaats’ examination.<br />
Five-year programs without ‘kandidaats’ phase<br />
For senior students, the program usually does not include a ‘kandidaats’ phase; for them, the program<br />
structure consists of a propaedeutic phase of one year (60 ECTS) and a post-propaedeutic phase of<br />
four years for programs with a study load of 300 ECTS.<br />
Bachelor’s programs<br />
The Bachelor’s programs last three years (180 ECTS credits). They consist of a propaedeutic phase of<br />
one year (60 ECTS) and a post-propaedeutic phase of two years (120 ECTS), which concludes with<br />
the final examination (Bachelor’s examination).<br />
Bachelor’s programs at the <strong>TU</strong>/e are not regarded as final programs, but as preparation for further<br />
study (Master’s program), at the <strong>TU</strong>/e or elsewhere.<br />
Master’s programs<br />
The Master’s programs last two years (120 ECTS). Information on the structure of the programs and<br />
specializations can be found in the program guides and on<br />
http://w3.tue.nl/en/navigate/portals/education/<br />
24
4.2 The right to a manageable study program<br />
The OER is assessed on a regular basis, during which the emphasis will be on the time demanded by<br />
the study load. This is the Departmental Board’s responsibility. The OER text for each program is<br />
included in the appropriate program guide, which can be consulted on the internet.<br />
The CvB will ensure that the following information is published in good time before the academic year<br />
starts:<br />
• the programs on offer;<br />
• for which programs a binding study recommendation will be issued and in which programs<br />
students are restricted in their choice of major subjects, plus the applicable rules. For the<br />
2008-2009 academic year, none of the programs have a binding study recommendation (see<br />
also paragraph 4.7 of this statute).<br />
The information must be published in such a way that prospective students can form a clear opinion of<br />
the content and structure of the education and examinations.<br />
Programs must be structured in such a way that students have a reasonable opportunity to meet the<br />
requirements for study progress laid down in WSF 2000.<br />
4.3 Study load and credits<br />
Each program has a number of study components. The number of components and their weight<br />
determine the program’s study load. The study load of the programs and the corresponding study<br />
components are defined by the Departmental Board in the form of credits. The study load of each<br />
program as a whole and of the separate study components is included in the OER.<br />
All five-year programs in the process of being phased out at the <strong>TU</strong>/e have a study load of 210 credits<br />
old style or 300 ECTS in the 2005-2006 academic year.<br />
The Bachelor’s programs have a study load of 180 ECTS. The study load of the Master’s programs is<br />
120 ECTS.<br />
In the provisions above and elsewhere in this statute, the term “ECTS credits” will be used (ECTS =<br />
European Credit Transfer System).<br />
This is a credit system which is used elsewhere in Europe and which has now become law in the<br />
Netherlands, with the introduction of the Bachelor’s-Master’s structure. The <strong>TU</strong>/e introduced this<br />
system on September 1 st , 2002. Credits are calculated as follows in the ECTS system:<br />
The study load of an academic year is 60 credits, and one credit equals 28 study hours. So 60 ECTS<br />
equals 1,680 hours of study.<br />
4.4 Student counseling<br />
Students have the right to student counseling and the services of a student counselor. In accordance<br />
with the Exceptional Care Act, special attention must be given to students who belong to an ethnical or<br />
cultural minority.<br />
Each department has one or more student counselors to counsel students.<br />
Individual student counseling must be regulated in the OER, which are included in the program<br />
guides.<br />
4.5 Studying with a functional impairment<br />
Students with a functional impairment or chronic illness (referred to below for the sake of brevity as<br />
‘functional impairment’) often suffer delays to their study. This is because they cannot devote as much<br />
time and energy to their studies as the average student. The <strong>TU</strong>/e should therefore take reasonable<br />
measures to make it possible for students with a functional impairment to take part in the program and<br />
in examinations.<br />
Students wishing to take advantage of specific facilities should submit a written request for the<br />
program, interim examinations or practical exercise to be adjusted accordingly or for the special<br />
facilities to be provided. The request can be submitted to the Examinations Committee or the<br />
Departmental Board, if possible three months before taking part in the program, examinations or<br />
practical exercises. The request should be accompanied by any documents that could reasonably be<br />
25
considered necessary to assess the request. This should in any case include a recent statement from<br />
a medical doctor or psychologist, or from a testing bureau registered with the BIG, NIP or NVO.<br />
Further information on the supply and structure of programs, study load, student counseling,<br />
studying with a functional impairment, etc.<br />
Legislation and regulations: - articles 7.3, 7.3a, 7.4, 7.4a, 7.7, 7.8, 7.13, 7.14, 7.15, 7.34 of the<br />
WHW<br />
- OER<br />
Policy: - <strong>TU</strong>/e policy memorandum on studying with a functional impairment,<br />
established by decision of the CvB on June 27 th 2006<br />
Publications: - program guides<br />
Information: - S<strong>TU</strong>, tel (+31) (0) (40) (247) 4747, www.tue.nl/stu<br />
- departmental student counselors, see address list<br />
4.6 Study progress and financial assistance<br />
According to the WSF 2000, students have the right to financial assistance if they are full-time<br />
students of higher education (HBO or WO) and have not yet reached the age of thirty.<br />
How long they retain the right to financial assistance depends on their age, the duration of the<br />
program and the number of years they have already received assistance in higher education. Students<br />
with a functional impairment which causes delays in their studies have the opportunity to receive<br />
assistance for an additional year.<br />
Student grants can include a basic grant, a supplementary grant (depending on the parents’ income)<br />
and a loan (which has to be paid back afterwards with interest), and the right to a student travel card.<br />
For five-year programs, students have the right to a maximum of 8 years (96 months) of financial<br />
assistance. The maximum number of grant years is five (60 months) after which the student can take<br />
out a loan for a further three years (36 months).<br />
For three-year Bachelor’s programs and two-year Master’s programs the maximum number of grant<br />
years is five, provided that the student graduates within the diploma period of 10 years. Performance<br />
grants will automatically be converted into donations if the student is awarded his Master’s diploma.<br />
In the case of students who only obtain a Bachelor’s diploma within the diploma period, the grant will<br />
only be converted into a donation for a maximum of 36 months, since the number of grant months is<br />
equal to the statutory duration of the program. However, the grant will not then be converted into a<br />
donation automatically, but only on request.<br />
Students with physical, sensory or other dysfunctions can get a one-time extension of the performance<br />
grant, of one year. Applications must be endorsed by the institute and submitted to the IB-groep.<br />
Students who have received study grants for higher education for the first time after August 31 st , 1996,<br />
fall under the rules for performance grants. Students to whom the performance grant rules apply will<br />
initially receive their grants as loans with interest. The loan will be converted to a grant only after they<br />
have achieved the required performance. Since September 1 st , 2004, this means that they will have to<br />
pass their final examination. The provision that the first performance requirement must be met at the<br />
end of the first academic year, by which time the student has to obtain at least 30 ECTS no longer<br />
applies as of the 2004-2005 academic year.<br />
In the case of all performance-linked grant students, their grants will be converted into a donation if<br />
they pass their final examination within the specified period. The diploma period is a term of ten years.<br />
This period starts on the first day of the month in which the first study grant is awarded for the student<br />
to follow a program of higher education and cannot be extended, even if a student suspends his<br />
enrollment and re-enrolls at a later date, or in the case of illness.<br />
Further information on study progress and financial assistance<br />
Legislation and regulations: - articles 7.4, 7.9a, 7.9c, 7.9d of the WHW<br />
- WSF 2000<br />
Publications: - S<strong>TU</strong> booklets<br />
- various IB-groep booklets; available free of charge from the S<strong>TU</strong> and<br />
departmental student counselors<br />
- IB-groep Information Newsletter; sent directly to students.<br />
26
Information: - S<strong>TU</strong>, tel (+31) (0) (40) (247) 4747, www.tue.nl/stu<br />
- departmental student counselors, see address list<br />
- IB-groep, tel. (+31) (0) (50) 599 7755<br />
4.7 Study advice at the end of the first academic year<br />
The propaedeutic phase of a program has to be set up in such a way the student will gain insight into<br />
the contents of the program. In this way, the propaedeutic phase has an orientating, selective and<br />
directive function, which is expressed in the study advice given by or on behalf of the Departmental<br />
Board.<br />
At the end of their first year of enrollment for the propaedeutic phase of a full-time or dual program<br />
each student will receive advice concerning the continuation of their studies on the current program or<br />
an alternative program. In case of a part time program, the Departmental Board will arrange the date<br />
and time at which the advice is given. In addition, a study recommendation can be given to a student<br />
for as long as he has not passed the propaedeutic examination. The study recommendation is based<br />
on the obtained study results and will be given by the Departmental Board.<br />
As of September 2006, after six months, all students will be invited for an individual interview and be<br />
given binding study advice. The first semester is organized in such a way that this advice will be<br />
founded on the student’s performance and that the student will have had an opportunity to improve.<br />
At the <strong>TU</strong>/e, there are no programs where a negative study recommendation is binding. A binding<br />
negative study recommendation means that students who are considered unfit for the program on the<br />
basis of their study results will be rejected: they will be no longer allowed to enroll for the same<br />
program at the same institute.<br />
Further information on study advice<br />
Legislation: - article 7.8b WHW<br />
Information: - departmental student counselors, see address list<br />
- S<strong>TU</strong>, tel (+31) (0) (40) (247) 4747<br />
4.8 Teaching in Dutch and English<br />
The law assumes that teaching is given in Dutch. Institutes may deviate from this in the following<br />
cases:<br />
• if the program is given in another language;<br />
• if a foreign teacher gives a guest lecture;<br />
• if the specific nature, structure or quality of the education, or the nationality of the students<br />
justifies this, in accordance with the code of conduct determined by the Institute Board. The<br />
CvB established a code of conduct for foreign languages on April 3 rd , 2003, which makes in<br />
possible for English to be used, as the only foreign language, during teaching and<br />
examinations. Based on this code of conduct, the Departmental Board may decide that the<br />
teaching will be totally or partly given and the interim and final examinations totally or partly<br />
taken in English, if:<br />
the internationalization of the program justifies this, or<br />
the quality of the program and the specific expertise on the subject require the<br />
involvement of non-Dutch teachers, or<br />
the teaching is aimed wholly or partially at non-Dutch students.<br />
Such Departmental Board decisions must state which part of the teaching will be given in English, and<br />
must be included in the OER and announced in good time.<br />
The Bachelor’s programs at the <strong>TU</strong>/e are given in Dutch, with the exception of the program in<br />
Industrial Design, which is given in English. The Master’s programs at the <strong>TU</strong>/e are given in English.<br />
The placement and the clinical modules in the Medical Engineering program at the Academisch<br />
Ziekenhuis Maastricht are given in Dutch.<br />
Further information on teaching in Dutch<br />
Legislation and regulations: - article 7.2. of the WHW<br />
- <strong>TU</strong>/e code of conduct for foreign languages of April 3 rd 2003.<br />
Information: - S<strong>TU</strong>, tel (+31) (0) (40) (247) 4747<br />
- departmental student counselors, see address list.<br />
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4.9 Studying abroad as part of a program at the <strong>TU</strong>/e<br />
The <strong>TU</strong>/e considers it important to give its students the opportunity to become acquainted with the<br />
education and culture at foreign educational institutes during their studies. A period abroad means that<br />
students can acquire knowledge and experience that is not available at the <strong>TU</strong>/e, enriching and<br />
expanding the program provided in <strong>Eindhoven</strong>. This is possible through internships abroad or by<br />
taking elective subjects at a foreign higher education institute, with the Examinations Committee’s<br />
approval. In this connection, various cooperative agreements have been made with foreign institutes.<br />
<strong>TU</strong>/e students who go abroad in connection with their studies are in many cases eligible for financial<br />
support to help cover the additional costs incurred.<br />
Financial assistance and studying abroad<br />
If a student studies abroad, his financial assistance continues as long as he fulfils certain conditions.<br />
This applies if he goes abroad to study for a limited period or do a placement.<br />
A student retains his right to financial assistance during a temporary period of study or placement<br />
abroad if he remains enrolled in a Dutch program and his study or placement abroad is part of that<br />
program.<br />
As well as a temporary study or placement, a student following a full program of study abroad can also<br />
receive financial assistance. The application form and brochure for financial assistance while following<br />
a higher education program abroad can be requested from the IB-groep. This form should also be<br />
used if a student already receives financial assistance while studying abroad and wishes to report a<br />
change of circumstances.<br />
The length of a comparable Dutch program is important in determining the right to financial assistance.<br />
Contact the IB-groep for more information.<br />
Tuition fee credit can also be requested for a program of study abroad.<br />
Further information on studying abroad<br />
Information: - departmental internationalization coordinators, see address list<br />
- departmental student counselors, see address list<br />
- IB_groep (+31) (0) (50) 599 7755<br />
- S<strong>TU</strong>, International Relations Office, tel. (+31) (0) (40) (247) 4747<br />
www.tue.nl/goingabroad<br />
4.10 Code of conduct for international students in Dutch higher education<br />
The code of conduct for international students in Dutch higher education came into force on May 1 st ,<br />
2006. If foreign students register for a study program at an educational institute that has signed the<br />
code, the Immigration and Naturalization Service (IND) can accelerate the processing of their<br />
application for a resident’s permit. The <strong>TU</strong>/e has signed this code. This means that the <strong>TU</strong>/e<br />
undertakes to provide foreign students with good supervision and guidance. The code contains<br />
agreements on the minimum level of English that foreign students must possess before they are<br />
permitted to come and study in the Netherlands. It also contains guidelines for recruiting students<br />
abroad. Signing the code of conduct means that the <strong>TU</strong>/e can make use of the official Netherlands<br />
Education Support Offices (NESOs) in other countries.<br />
Legislation and regulations: - Code of conduct for international students in Dutch higher education<br />
of February 28 th , 2006<br />
4.11 Quality assurance in education<br />
The <strong>TU</strong>/e sees achieving high quality, measured by external national and international standards, as<br />
an essential precondition for all of its activities, including the education it provides. To guarantee the<br />
quality of its education the <strong>TU</strong>/e has established a central committee for quality assurance. The<br />
committee supports study programs in drawing up their annual educational statistics, including the<br />
documentation relating to assuring the quality of minors. In addition, it makes the documentation on<br />
quality assurance for minors available to interested parties and supports the implementation of midterm<br />
reviews. The committee also provides advice on the norms for the academic criteria for<br />
Bachelor’s and Master’s programs included in the <strong>TU</strong>/e educational vision.<br />
28
The <strong>TU</strong>/e will keep working on improving the quality and ‘studyability’ of its engineering programs.<br />
At Institute level, the <strong>TU</strong>/e has created the S<strong>TU</strong>, which is aimed at conducting internal program<br />
evaluations and providing education-related support for projects to improve quality and ‘studyability’.<br />
The <strong>TU</strong>/e considers external evaluations indispensable to ensure that the quality of the education<br />
provided is adequately safeguarded and stimulated. The didactic training and certification of teachers<br />
is the responsibility of the Personnel and Organization Department.<br />
Information on the central committee for quality assurance can be obtained from Drs. H.M. Peters,<br />
secretary<br />
29
5 INTERIM AND FINAL EXAMINATIONS<br />
This chapter looks at interim and final examinations in general. Their specific aspects and<br />
further details can be found in the program guides, which are available on the internet; the<br />
guides also include the OER of the program in question.<br />
5.1 Examinations Committee and examiners<br />
In order to conduct examinations and for the benefit of the organization and coordination of<br />
examinations, the Departmental Board has set up an Examinations Committee for each program. The<br />
Departmental Board will appoint the Examinations Committee members from staff members who are<br />
responsible for teaching the program.<br />
The Examinations Committee will appoint examiners to conduct examinations. The examiners must be<br />
members of staff who are responsible for giving the teaching in the study component in question, or<br />
experts from outside the Institute. The Examinations Committee will establish rules and regulations for<br />
procedures during interim and final examination and related measures (the Examination Regulations).<br />
These will include interim and final examination applications, and fraud during interim examinations<br />
and the ensuing countermeasures. In the event of fraud, the Examinations Committee may rule that<br />
the student cannot take part in one or more specified interim or final examinations for up to one year.<br />
The Examinations Committee can establish regulations or give instructions to examiners concerning<br />
the assessment of those taking the examination and determination of the examination result.<br />
5.2 Taking interim and final examinations<br />
Each study component concludes with an interim examination. An interim examination is designed to<br />
test the knowledge, insight and skill of students and external students regarding a certain study<br />
component, and to reach an assessment of the results of that test. Interim examinations can be<br />
conducted in different ways: orally, in writing or in another way. The OER describes the way in which a<br />
certain examination is to be conducted. The OER must also state in what way students can take<br />
cognizance of the questions and assignments of a written examination and of the assessment criteria.<br />
The Examinations Committee determines the result of the final examination by establishing whether all<br />
interim examinations for a certain program or a phase of a program have been passed or, if that is not<br />
the case, have been sufficiently compensated, based on the program OER (see program guide,<br />
available on the internet). If this is the case, the final examination for the total program or a phase of<br />
the program has been passed, unless the Examinations Committee rules that it still has to conduct an<br />
investigation related to the examination (e.g. a paper that must be defended in public).<br />
The final examinations relating to a specific program must be specified in the OER.<br />
In the 2008-2009 academic year, as explained in chapter 2, the <strong>TU</strong>/e offers Bachelor’s programs (one<br />
of which is being phased out), Master’s programs and the five-year programs in the process of being<br />
phased out.<br />
The Bachelor’s programs have a propaedeutic phase of one year, which concludes with a<br />
propaedeutic examination and a post-propaedeutic phase of two years, which concludes with a final<br />
examination. The Master’s programs have one examination, the final examination.<br />
The five-year programs in the process of being phased out have a propaedeutic phase of one year,<br />
which concludes with a propaedeutic examination, and a two-year ‘kandidaats’ phase, which<br />
concludes with a ‘kandidaats’ examination and a post-’kandidaats’ phase of two years, which<br />
concludes with a final examination.<br />
For the five-year programs which are in the process of being phased out, the <strong>TU</strong>/e has decided that<br />
(where still applicable) the final ‘kandidaats’ examination can be taken until September 1 st , 2009.<br />
Further information on the content of the propaedeutic examination and final examination of<br />
Bachelor’s programs, and of the propaedeutic examination, ‘kandidaats’ examination and final<br />
examination of five-year programs in the process of being phased out can be found in the appropriate<br />
program guide and is available from the study advisor of that program.<br />
Only those who meet the admittance requirements for the program in question and who are enrolled at<br />
the Institute as a student or external student are authorized to take interim and final examinations. The<br />
examinations must be taken in Dutch. In certain cases, the examination can be taken in a different<br />
language. These situations and the possible languages which can be used are included in the <strong>TU</strong>/e<br />
code of conduct for foreign languages and in the OER for the different programs.<br />
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A student can also put together a program himself from study components, which is linked to an<br />
examination. If the Examinations Committee gives its approval, it will indicate to which program the<br />
program belongs.<br />
5.3 Education and examination regulations (OER)<br />
The OER can be considered as a regulation which the Departmental Board has to determine, after<br />
obtaining prior permission from the Departmental Council (the FR, however, has no right of approval<br />
regarding points a through g below), for each program or group of programs. By “program” is meant: a<br />
Bachelor’s program, a Master’s program, or a five-year program in the process of being phased out.<br />
Concerning the latter category, the statutory provisions and the regulations implementing them that<br />
were valid before the introduction of the Bachelor’s-Master’s structure still apply to these programs<br />
and to the students and external students enrolled in them.<br />
The law prescribes that a number of aspects must be included in the OER, mainly to safeguard<br />
students’ legal security:<br />
a. the program content and the corresponding examinations;<br />
b. the major subject contents within a program;<br />
c. the qualities relating to knowledge, insight and skills a student must have obtained by the end<br />
of the program;<br />
d. where necessary, the structure of practical programs;<br />
e. the study load of the program and each of the separate study components;<br />
f. if a program has a binding study recommendation or reference in the propaedeutic phase: the<br />
detailed regulations relating to this;<br />
g. specification of which Master’s programs the institute assigns a higher study load than 42<br />
credits old style or 60 ECTS;<br />
h. the number and sequence of interim examinations, and the times at which they can be taken;<br />
i. the structure of the program (full-time, part-time or dual);<br />
j. where necessary, the sequence in which, the periods within which and the frequency per<br />
academic year with which interim and final examinations can be taken;<br />
k. where necessary, the period for which passed interim examinations are valid, notwithstanding<br />
the authority of the Examinations Committee to extend that period;<br />
l. whether interim examinations have to be taken orally, in writing or otherwise; the<br />
Examinations Committee has the authorization to determine otherwise in special cases;<br />
m. the way in which physically or mentally disabled students can take interim examinations;<br />
n. the extent to which oral interim examinations are open to the public; the Examinations<br />
Committee may determine otherwise in special cases;<br />
o. the period within which the examination results have to be published, as well as the conditions<br />
under which it is possible to deviate from this period;<br />
p. how and when students who have taken a written interim examination can see their assessed<br />
work;<br />
q. within what period and how students can see the questions of his written interim examination<br />
and the assessment criteria applied;<br />
r. on what basis (interim examinations passed elsewhere in the higher education sector,<br />
knowledge or skills acquired outside the higher education sector) the Examinations Committee<br />
can grant exemptions;<br />
s. where necessary, that passing interim examinations is a condition for taking other interim<br />
examinations;<br />
t. if there are practical exercises, it has to be specified whether students are obliged to take part<br />
in them in order to take certain interim examinations; the Examinations Committee maintains<br />
the right to grant exemption from practical exercises or impose replacement requirements;<br />
u. monitoring study progress and individual study counseling.<br />
v. the method of assessing whether a smaller exemption must be awarded. This applies only to<br />
students coming from secondary professional education (MBO) to higher professional<br />
education (HBO).<br />
The OER also have to include the requirements set for the entrance examination (see chapter 2,<br />
paragraph 2.2.4. of this statute) and for the supplementary investigation on the basis of which<br />
exemption can be obtained from the subject package requirements.<br />
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Based on the WHW, the OER must specify, for every Bachelor’s program – or if applicable, for a major<br />
subject within a Bachelor’s program - at least one Master’s program which links up to that program or<br />
major subject, with a view to the intake of students who have completed a Bachelor’s program.<br />
The Master’s programs which correspond directly to the different <strong>TU</strong>/e Bachelor’s programs are listed<br />
in paragraph 2.5.<br />
The OER for the corresponding Master’s program must also specify the admission requirements for<br />
students taking the preceding Bachelor’s program but who have not yet completed it, and for students<br />
who are not taking the Bachelor’s program or who have taken it but who want to apply for the Master’s<br />
program through a proof of admission. For proof of admission, see paragraph 2.5.<br />
The first OER for the Bachelor’s and Master’s programs must be established no later than three<br />
months before the academic year in which the program in question is to be given for the first time.<br />
Before the Departmental Board establishes the OER, after prior approval of certain components by the<br />
FR, the program committee will give advice about the establishment of or changes to the OER. There<br />
is a program committee for every program; half of its members are students enrolled in the program,<br />
and the other half are members of staff.<br />
The Departmental Board is responsible for reviewing the OER regularly and monitoring its<br />
implementation. The program committee will review the way in which the OER is implemented<br />
annually.<br />
5.4 Certificates and statements<br />
Examination results are notified to the students through email. As an extra service, students can<br />
retrieve their own results from the internet with a personal access code. The results can also be<br />
announced on the official noticeboards.<br />
Students who pass an examination will receive a certificate as proof. The certificates of the<br />
propaedeutic examination and the final examination of a five-year program in the process of being<br />
phased out must specify, according to law, to which program the certificate applies and which<br />
components the examination comprised. The certificate of the university teacher-training program<br />
must also mention the competence requirements fulfilled by the holder. The examination certificates<br />
for the Bachelor’s and Master’s programs must contain the following information:<br />
• the program (as mentioned in the CROHO) they apply to;<br />
• which components the examination comprised;<br />
• (if applicable) what qualification is connected to the certificate (e.g. teaching<br />
qualification);<br />
• what degree was awarded (see also paragraph 5.6);<br />
• when the program was most recently accredited.<br />
The certificates are, at this time, drawn up and presented in Dutch and English.<br />
In addition, since September 1 st , 2004, a supplement has been added to the certificates for the final<br />
examinations of the Bachelor’s and Master’s programs. The supplement provides information on the<br />
nature and content of the program completed by the student, partly to aid international recognition of<br />
programs. The supplement will in any case comprise the following information:<br />
a. the name of the program and the institute providing it;<br />
b. whether it is an academic or a higher professional program;<br />
c. a description of the content of the program;<br />
d. the study load.<br />
The <strong>TU</strong>/e will draft the supplement in English.<br />
Those who have passed at least two interim examinations, but not the final examination of which they<br />
are part, will receive a statement from the Examinations Committee on request stating which interim<br />
examinations were passed.<br />
32
5.5 Bi-certification<br />
5.5.1 Internal bi-certification<br />
Internal bi-certification refers to situations in which a student wishes to be awarded, with the minimum<br />
of extra study load, certificates from more than one (partly overlapping) Master’s program at the <strong>TU</strong>/e.<br />
To be eligible for internal bi-certification, a student must have at least 30 ECTS resulting from the<br />
successful completion of subjects in addition to the regular study load of a program, to fulfill the final<br />
requirements of both programs. Students who obtain 60 ECTS more than the regular study load are<br />
not eligible for bi-certification, but become eligible for two certificates. To obtain two Master’s diplomas<br />
in the context of internal bi-certification, students must therefore achieve an extra study load of at least<br />
150 and no more than 180 ECTS. If the student conducts one graduation project the core elements of<br />
both programs must be clearly recognizable within it. This will be assessed by the examinations<br />
committees concerned.<br />
Further information on internal bi-certification<br />
Legislation and regulations: - CvB guidelines of April 24 th , 2008 on internal bi-certification within<br />
the <strong>TU</strong>/e<br />
5.5.2 Bi-certification on the basis of agreements with a foreign institute (double degree)<br />
Bi-certification here means that, based on a cooperation agreement with a foreign higher education<br />
Institute, part of the program can be taken at that Institute; on the basis of the results obtained at both<br />
the Dutch and the foreign Institute, students who complete the program successfully have the right to<br />
two diplomas: a Dutch certificate and a foreign diploma. Information on the possibilities of bicertification<br />
is available from the student counselors of the different programs.<br />
5.6 Degrees and titles<br />
The Act introducing the Bachelor’s-Master’s structure states that students who pass the final<br />
examination of a Bachelor’s or Master’s program will be awarded a Bachelor’s or Master’s degree,<br />
respectively. Depending on the subject area in which the final examination was taken, the suffixes “of<br />
Arts or “of Science” will be added. The <strong>TU</strong>/e Bachelor’s and Master’s programs lead to “Bachelor’s of<br />
Science” or “Master’s of Science” degrees.<br />
Graduates can add these titles to their names. The degrees are abbreviated to B.Sc and MSc,<br />
respectively, and placed after the name.<br />
Students who have obtained a Master’s of Science degree at the <strong>TU</strong>/e may also adopt the title of<br />
engineer; in Dutch this title is “ingenieur”, which is abbreviated to “ir.” and comes before their name.<br />
They therefore have to choose whether to use the title “ir.” before their name or MSc after it.<br />
The following rules apply to the titles connected to the five-year programs:<br />
Students who have passed a ‘kandidaats’ examination at the <strong>TU</strong>/e are authorized to use the title of<br />
“kandidaat”, abbreviated in Dutch to “kand”. This title is placed after the name in abbreviated form.<br />
Those who are authorized to use this title, are also authorized to use the title of Bachelor’s. This title<br />
comes before the name, in the abbreviated form of “B” with “Sc” added to indicate the nature of the<br />
final examination they have passed.<br />
Those who have passed a final examination at the <strong>TU</strong>/e linked to a program with a study load of at<br />
least 240 or 300 ECTS are authorized to use the title of “ingenieur” (“ir.”). This title is abbreviated and<br />
placed after the name.<br />
Those who are authorized to use this title are also authorized to use the title of Master’s. This is<br />
abbreviated to “M” and can be followed by an indication of the nature of the final examination they<br />
have passed: for an engineering program, this would be “Sc”.<br />
Those who acquired one of the titles described above before the introduction of the Bachelor’s-<br />
Master’s structure remain authorized to use the title.<br />
Further information on interim and final examinations<br />
Legislation and regulations: - articles 7.3, 7.8, 7.10 through 7.14 7.20 of the WHW<br />
Publications: - program guides<br />
33
Information: - S<strong>TU</strong>, tel (+31) (0) (40) (247) 4747, www.tue.nl/stu<br />
- departmental student counselors, see address list.<br />
34
6 PARTICIPATION OF S<strong>TU</strong>DENTS IN UNIVERSITY AND DEPARTMENTAL BODIES<br />
Students have the right to participate in various university bodies. This chapter outlines the<br />
relevant bodies and their competencies.<br />
6.1 Student participation<br />
Since the WHW was modified by the Modernization of University Governing Bodies Act (MUB), the<br />
<strong>TU</strong>/e has had two participatory bodies in which students and staff can consult each other. At central<br />
level, this is the University Council (UR); at departmental level, it is the FR.<br />
Students can vote and be elected to the UR and FR: they have both the active right to vote and the<br />
passive right to be elected. The elections for the UR and FR occur on the basis of the <strong>TU</strong>/e Electoral<br />
Regulations. These specify the procedures for nominating candidates, voting, determining the election<br />
results, etc. The term of office for students in both the UR and the FR is one year.<br />
In addition, students have a say in:<br />
• the student advisory body (SAO); one student representative per program (based on the<br />
Bachelor’s programs);<br />
• the Departmental Board: one student with an advisory vote;<br />
• the program committee: half of the members are students on the program concerned.<br />
The <strong>TU</strong>/e’s governing structure is explained below, to ensure that the position of the abovementioned<br />
bodies in this structure is clear; also, the composition and tasks of abovementioned bodies will be<br />
further elaborated.<br />
6.2 Governing structure of the <strong>TU</strong>/e<br />
6.2.1. Institute level<br />
There is one governing body at the top level, the CvB and a supervisory body, the Supervisory Board.<br />
The UR is a representative body.<br />
The tasks and authorizations of these bodies are described in the WHW and in the <strong>TU</strong>/e<br />
Administration and Management Regulations.<br />
Supervisory Board<br />
The Supervisory Board is a supervisory body, consisting of three to five members appointed by the<br />
Minister of OCW. This Board monitors the CvB in general outline and is responsible for appointing<br />
members of the CvB.<br />
Executive Board (CvB)<br />
The CvB is the governing body at Institute level. It is responsible for the strategic policy and the daily<br />
management of the Institute as a whole, and is accountable for this responsibility. The board is<br />
accountable to the Supervisory Board, which monitors its activities in general outline. The CvB<br />
consists of three members, including the Rector Magnificus, who are appointed, suspended and<br />
dismissed by the Supervisory Board. Before appointing or dismissing a CvB member, the Supervisory<br />
Board will consult with the UR in confidence. The CvB established the Administration and<br />
Management Regulations to regulate the administration, management and organization of the<br />
university, as well as the Institute plan and the budget. The <strong>TU</strong>/e secretary is not a member of the<br />
CvB.<br />
Management Consultative Body<br />
The Management Consultative Body is established by the CvB and not based on the law, for<br />
consultation between the CvB and the departmental deans. The Management Consultative Body<br />
convenes regularly and the CvB consults with the deans on the Institute’s policy on education and<br />
science, etc.<br />
University Council (UR)<br />
The UR consists of nine students and nine staff members.<br />
35
The law specifies the general competencies of the UR. Generally, the UR has the right of approval, the<br />
right to give advice, the right to initiate and the right to request information.<br />
The UR has, for example, the right of approval concerning:<br />
• the student statute;<br />
• the Administration and Management Regulations;<br />
• the Institute plan;<br />
• the financial assistance for students regulations.<br />
This list is incomplete: the <strong>TU</strong>/e Administration and Management Regulations state in which cases the<br />
CvB needs prior permission from the UR. The WHW and the <strong>TU</strong>/e University Council Regulation 1998<br />
specify the subjects on which the UR must give advice. In any event, the CvB must submit to the UR<br />
for advice every intended decision on matters relating to the continued existence of and orderly daily<br />
routine within the University. This also applies to the budget.<br />
The staff section has the right of approval regarding a number of staff matters.<br />
The student section has the right to give advice on these matters.<br />
Doctorate Board<br />
The Doctorate Board was set up for decisions regarding doctorates. The Board consults with the CvB<br />
about granting honorary doctorates. Its members are all the deans, under the leadership of the Rector.<br />
Student Advisory Body (SAO)<br />
The SAO is a committee set up by the CvB. Each Bachelor’s program designates one student as a<br />
member of the SAO, with the exception of <strong>Technische</strong> Wiskunde and <strong>Technische</strong> Informatica, which<br />
designate one student jointly. The student representative on the Student Advisory Committee (SAC) of<br />
the Association of Universities in the Netherlands (VSNU), designated by the UR, also attends<br />
meetings of the SAO. During the monthly meetings, the <strong>TU</strong>/e member of the SAC will provide verbal<br />
feedback on what has been discussed at national level. He/she will have observer status at the SAO<br />
meeting and will only take part in the discussion if invited to do so by the SAO chairman. The UR is<br />
therefore not represented on the SAO.<br />
In addition, the SAO has two functions, namely:<br />
• giving advice, on request or on its own initiative, to the CvB regarding education and student<br />
policies;<br />
• conducting consultations between students and the CvB.<br />
Program Directors Committee (OO)<br />
The OO is a consultation body consisting of the program directors, the head of the S<strong>TU</strong> and the<br />
Rector. The OO has monthly meetings about education policy affairs and education management<br />
matters, under the chairmanship of the Rector.<br />
The OO advises the CvB, on request or on its own initiative, about educational matters.<br />
6.2.2 Departmental level<br />
At departmental level, there is one governing body, the Departmental Board. The FR is a<br />
representative body within the department.<br />
Departmental Board<br />
The Departmental Board is the governing body at departmental level. Its three members, including the<br />
dean, are assigned by the CvB. A student attends meetings of the board and has an advisory vote.<br />
The advisory student member of the Departmental Board is appointed as follows. The Departmental<br />
Board invites the student members of the FR to submit a recommendation for the position of advisory<br />
student. The recommendation contains the names of one or more students who are themselves not<br />
members of the FR. The advisory student will be appointed by the CvB on the recommendation of the<br />
Departmental Board, normally for a period of one year. The Departmental Board is ultimately<br />
responsible for the content and design of the education and research.<br />
The implementation of education and research is coordinated by the program directors and research<br />
school directors. They are directly responsible for the implementation of the education and research<br />
programs and for spending the budgets for the programs. They are accountable directly to the<br />
Departmental Board. The academic staff, with possible exceptions, are assigned to certain capacity<br />
groups or sections by the Departmental Board.<br />
36
Departmental Council (FR)<br />
The FR is the representative body at departmental level. It consists of five students and five staff<br />
members. It has approximately the same competencies as the UR, with the focus on matters that<br />
concern the faculties. It therefore also has the right of approval and the right to give advice, as well as<br />
the right to initiate and the right to request information. In addition to the WHW and the Administration<br />
and Management Regulations, the tasks and competencies of the UR are also laid down in the<br />
departmental regulations.<br />
The most important rights of approval of the UR are:<br />
• establishing or changing the departmental regulations;<br />
• establishing or changing the OER (with the exception of certain matters).<br />
In addition, the FR has the right of advice regarding affairs that are of especial concern to the<br />
department.<br />
6.2.3 Program level<br />
Program director<br />
The administrative responsibility for education at program level lies with the program director.<br />
Program committee<br />
For every program at the department, a program committee must be set up. The program committee<br />
consists half of students who are enrolled in the program in question, and half of staff members. The<br />
composition and method of appointing members are specified the departmental regulations.<br />
The program committee’s tasks are:<br />
• to give advice on establishing and changing the OER;<br />
• to evaluate the implementation of the OER annually;<br />
• if requested or on its own initiative: to advise the program director and the Departmental Board<br />
on all matters the education provided by the program in question.<br />
Further information on the university administration<br />
Legislation and regulations: - Chapter 9 of the WHW<br />
- <strong>TU</strong>/e Administration and Management Regulations, modified on<br />
December 6 th , 2007<br />
- <strong>TU</strong>/e university council regulations 1998 – 2004 edition;<br />
- departmental regulations<br />
- <strong>TU</strong>/e general electoral regulations<br />
Information: - general: Legal Affairs tel. (+31) (0) (40) (247) 2272<br />
- on elections: Central Voting Bureau, tel. (+31) (0) (40) (247) 2554<br />
- on the UR: UR secretary, tel. (+31) (0) (40) (247) 2554<br />
- on the FR: departmental secretariat, see program guide<br />
37
Departmental<br />
Council<br />
University Council<br />
B<br />
E<br />
ST<br />
TN<br />
TM<br />
W&I<br />
W<br />
BMT<br />
ID<br />
Departmental<br />
Board<br />
Architecture, Building and<br />
Planning<br />
Electrical Engineering<br />
Chemical Engineering and<br />
Chemistry<br />
Applied Physics<br />
Technology Management<br />
Mathematics and Computer<br />
Science<br />
Mechanical Engineering<br />
Biomedical Engineering<br />
Industrial Design<br />
Stan Ackermans<br />
Institute<br />
Supervisory Board<br />
Executive Board<br />
38<br />
Innovation Lab<br />
DAZ<br />
CSC<br />
DPO<br />
DFEZ<br />
DH<br />
ICT<br />
BIB<br />
DIZ<br />
S<strong>TU</strong><br />
GTD<br />
Services<br />
General Affairs Department<br />
Communication Expertise Center<br />
Personnel and Organization<br />
Service<br />
Financial and Economic Affairs<br />
Service<br />
Housing Service<br />
ICT Service<br />
Library & Document Management<br />
Office<br />
Internal Affairs Service<br />
Education and Student Service<br />
Center<br />
General Technical Service<br />
Services Council
7 LEGAL PROTECTION<br />
As a student, you have rights and obligations. You can enforce your rights via objection and<br />
appeal procedures. This chapter describes how and with whom to lodge an objection or<br />
appeal. There is also the possibility of lodging complaints; you can ask the S<strong>TU</strong> student<br />
counselors for advice on this subject.<br />
7.1 Summary of legal protection<br />
Students and external students have rights and obligations towards the higher education institute at<br />
which they are enrolled, compliance with which must be enforced. In the following text, the legal<br />
means that students have at their disposal (in this chapter, “students” includes “external students”) are<br />
explained: appeal, objection and the right of complaint.<br />
7.1.1 Administrative appeal<br />
Chapter 7, title 4, of the WHW entitled “Legal protection of students and external students” describes<br />
the composition, competencies, procedures, etc., of two bodies of appeal for students, namely the<br />
examination appeals board and the higher education appeals tribunal.<br />
7.1.1.a Examination appeals board<br />
At the <strong>TU</strong>/e, an examination appeals board (CBE) has been established in accordance with the<br />
provisions of the WHW. If a student doles not agree with an individual decision, he can lodge an<br />
appeal with the CBE, against:<br />
• decisions by Examinations Committees and examiners;<br />
• a negative binding study advice, which can be issued at the end of the first year (only of<br />
program in cases where the institute has a binding study advice, which the <strong>TU</strong>/e does not);<br />
• decisions concerning admission to examinations, e.g. a decision by an entrance examinations<br />
committee;<br />
• decisions regarding the number of obtained credits, in connection with tempo and<br />
performance grants;<br />
• committee decisions regarding the evaluation of suitability for the study and command of the<br />
Dutch language;<br />
• decisions relating to admission to the supplementary investigation;<br />
• decisions relating to exemptions;<br />
• decisions relating to access to one or more specializations, if the nature and content of the<br />
various specializations within the program differ such that exercise of this authority is justified.<br />
In addition, administrative appeals can be made:<br />
• against a written refusal to make a decision;<br />
• if a decision is not made on time.<br />
The procedures of the CBE are described in detail in paragraph 7.2 of this chapter.<br />
Students can appeal against a decision by the CBE to the administrative law sector of the district<br />
court. A higher appeal can be lodged at the administrative jurisdiction division of the Council of State.<br />
7.1.1.b Higher education appeals tribunal<br />
The higher education appeals tribunal (CBHO) is a national board located in The Hague. Students can<br />
appeal to the CBHO against decisions by or on behalf of the CvB regarding:<br />
• enrollment;<br />
• premature termination of enrollment;<br />
• payment, exemption, reduction or reimbursement of tuition fees;<br />
• financial assistance, e.g. decisions in which financial assistance is denied because the student<br />
has engaged in certain administrative activities;<br />
• financial assistance based on non-compliance with tempo or performance grant requirements;<br />
• the issue of the statement (administrative control) stating that the certificate of a passed<br />
examination can be granted;<br />
• measures regarding denial of access to university buildings and premises.<br />
Appeals can also be made:<br />
39
• against a written denial to make a decision;<br />
• when a decision is not made on time.<br />
The procedures of the CBHO are described in detail in paragraph 7.4 of this chapter.<br />
Before students can appeal to the CBHO, they must first have lodged an objection to the CvB. The<br />
objections procedure is described in detail here below. It is not possible to appeal against a decision<br />
by the CBHO.<br />
NB: appeals against decisions regarding financial assistance must be made to the (regular<br />
administrative judge at the) Court of Law (Rechtbank). Further appeal is possible at the Central Court<br />
of Appeals (Centrale Raad van Beroep) in Utrecht.<br />
7.1.2 Objection<br />
If a student disagrees with a decision in the sense of the General Administrative Law Act by or on<br />
behalf of the CvB, including on the matters mentioned above under CBHO, he must first follow the<br />
internal objection notice procedures. This means he must lodge an objection with the body that took<br />
the decision, i.e. the CvB. By submitting an objection notice, the student requests re-assessment of a<br />
decision made earlier by the CvB. The CvB will seek advice on the matter from the appeals and<br />
objections advisory committee.<br />
Subsequently, if the student does not agree with the CvB’s decision after re-assessment, he can<br />
appeal in court or to the CBHO. The decision on the objection states where an appeal can be lodged.<br />
The internal objection notice procedure does not just exist for matters that can afterwards be<br />
submitted to the CBHO.<br />
The internal objection notice procedure can also be used to appeal against other decisions than the<br />
abovementioned.<br />
If the interests of an individual student are directly affected by a decision of a <strong>TU</strong>/e governing body<br />
(e.g. the Departmental Board) and if there is no alternative provision based on the law, he can lodge<br />
an objection with the body that took that decision, i.e. the Departmental Board. The body in question<br />
will decide after seeking advice from the appeals and objections advisory committee.<br />
The procedure for submitting objection notices is described in detail in paragraph 7.3.<br />
7.1.3 Right of complaint<br />
7.1.3.a Collective right of complaint to a Departmental Board<br />
In the WHW, students are given the collective right to lodge complaints with their Departmental Board<br />
as a group, regarding enforcement of the university’s obligations towards its students. This concerns<br />
non-compliance, or incomplete or insufficient compliance with the university’s obligations to enable its<br />
enrolled students to perform their studies uninterruptedly. The collective right of complaint is detailed<br />
further in the departmental regulations.<br />
7.1.3.b Complaint regulation on psychosocial work pressure <strong>TU</strong>/e 2000<br />
In this complaint regulation, which is part of the code of conduct on psychosocial work pressure (i.e.<br />
undesirable interaction and work pressure) established by the CvB (see also chapter 8, paragraph 8.1<br />
of this statute), the <strong>TU</strong>/e has determined a uniform procedure for processing complaints about sexual<br />
and non-sexual intimidation, aggression, violence, bullying, discrimination and excessive work<br />
pressure. Students who are confronted with undesirable conduct can report it to a confidential<br />
counselor or lodge a complaint with the complaints committee. The counselor acts as a contact for<br />
students who experience sexual or non-sexual intimidation, aggression, violence or discrimination; his<br />
tasks include assisting these students, providing aftercare, giving advice on possible procedures, etc.<br />
The complaints committee is responsible for investigating complaints and providing a written report for<br />
the CvB (or the responsible administrator), along with advice on the appropriate measures or<br />
sanctions. During the treatment of complaints about undesirable conduct, the privacy of the persons<br />
involved will naturally be protected.<br />
40
7.1.3.c National Ombudsman<br />
Students with complaints about the conduct of governing bodies or a <strong>TU</strong>/e employee can lodge their<br />
complaint with the National Ombudsman in The Hague. The incident the complaint is based on must<br />
be reported within a year.<br />
Before a complaint can be treated by the National Ombudsman, the student must first contact the<br />
body the complaint applies to. If the <strong>TU</strong>/e has established a complaint regulation (e.g. the sexual<br />
intimidation regulation), this procedure must be carried out first.<br />
Not all complaints are treated by the National Ombudsman. For example, matters that can or could be<br />
submitted to the Examinations Appeal Board (CBE) or the higher education appeals tribunal (CBHO)<br />
will not be dealt with by the National Ombudsman.<br />
A complaint that is treated may lead to an investigation, which concludes with a written report in which<br />
recommendations can be made. The <strong>TU</strong>/e is not obliged to act on these recommendations.<br />
7.1.3.d <strong>TU</strong>/e regulation on students’ individual right of complaint<br />
The <strong>TU</strong>/e has established an internal complaint regulation which provides for the individual right of<br />
complaint for students. This concerns conduct by university bodies or employees against which no<br />
complaint or appeal can be made. A complaint must be lodged within six months after the conduct on<br />
which the complaint is based occurred. These complaints will be dealt with by the S<strong>TU</strong> student<br />
counselors; complaints that do not qualify for treatment by student counselors are forwarded to the<br />
appropriate bodies. If the complaints are based on the conduct of student counselors, they will be<br />
dealt with by the CvB.<br />
The regulation also provides for student counselors to play an informing and advising role regarding<br />
complaints. A student or external student can approach student counselors to discuss a complaint, to<br />
obtain further information and advice on how to lodge the complaint and get it dealt with. If the<br />
complaint does not qualify for treatment by student counselors, the counselors can direct the student<br />
or external student towards the proper body. In addition, if the student so desires, student counselors<br />
can counsel them during the complaint procedures of another body.<br />
The student counselors’ role regarding a submitted complaint can, if the student or external student so<br />
desires, consist of:<br />
• informing and/or counseling the complainant;<br />
• redirecting complaints that do not qualify for treatment by a student counselor to the<br />
proper body;<br />
• mediating between the complainant and the <strong>TU</strong>/e governing body and/ or the <strong>TU</strong>/e<br />
employee whose conduct the complaint is based on, if the complaint is justified<br />
according to the student counselors;<br />
• advising on complaint solutions, if the complaint is justified according to the student<br />
counselors.<br />
The <strong>TU</strong>/e regulation on students’ individual right of complaint came into force on April 1 st , 1999.<br />
Further information on legal protection<br />
Legislation and regulations: - Chapter 7, title 4 WHW<br />
- Chapter 6, 7, 8 and 8 AWB<br />
Information: - general (with the exception of complaints relating to the code of<br />
conduct on psychosocial work pressure, which must be submitted to<br />
DPO): Legal Affairs, tel. (+31) (0) (40) (247) 2272<br />
- CBE: mr. A.D. van Eggelen 1 , secretary, (+31) (0) (40) (247) 2272<br />
- collective right of complaint: departmental student counselors, see<br />
address list<br />
- complaints relating to the code of conduct on psychosocial work<br />
pressure or about sexual and non-sexual intimidation, aggression and<br />
violence, discrimination and work pressure: student counselors:<br />
Ir. A.F.M. Bossers, tel. (+31) (0) (40) (247) 2119 or 4988<br />
Mr. H.A. Rozendaal, tel. (+31) (0) (40) (247) 4747<br />
1 In the Netherlands, the abbreviation “mr.” stands for “Meester”, which is equivalent to the LL.M. degree.<br />
41
- regulation for submitting complaints to the National Ombudsman: tel.<br />
(+31) (0) (70) 356 3563<br />
- <strong>TU</strong>/e students’ individual right of complaint: S<strong>TU</strong>, tel (+31) (0) (40)<br />
(247) 4747<br />
In addition, for information on various aspects of legal protection and for legal assistance, please<br />
contact:<br />
LSVb student line, tel. (+31) (0) (30) 231 3029, www.lsvb.nl, email:<br />
studentenlijn@lsvb.nl<br />
LSR (Landelijk Studenten Rechtsbureau – National Students Legal<br />
Organization), tel. (+31) (0) (30) 223 1644, fax. (+231) (0) (30) 223<br />
1645, www.lsr.nl, email: info@lsr.nl.<br />
7.2 Procedures of the examination appeals board<br />
7.2.1 Administrative appeal<br />
Administrative appeals can be made to the examination appeals board (CBE) by persons whose<br />
interests are directly involved in its decisions. They must submit a written appeal to the CBE within<br />
four weeks of the decision being made public in the prescribed manner. This period can only be<br />
deviated from if the person involved can prove that it was not reasonably possible to submit the appeal<br />
earlier. A person lodging an appeal is called the “appellant”. No legal charges are imposed for<br />
submitting a written appeal.<br />
The written administrative appeal must be signed and must contain, at least:<br />
• the name and address of the appellant;<br />
• the date;<br />
• a description of the decision against which the appeal is being made;<br />
• the grounds of the appeal.<br />
If the written administrative appeal does not meet these requirements, it cannot be made admissible.<br />
7.2.2 Amicable settlement<br />
Before dealing with the administrative appeal, the CBE will send the written appeal to the body that<br />
made the decision or refused to do so. This body must consult with the student to see whether it is<br />
possible to reach an amicable settlement. This must occur within three weeks. If a settlement cannot<br />
be reached, the written appeal will be dealt with and the body concerned will be asked to submit a<br />
written defense.<br />
7.2.3 Further treatment<br />
7.2.3.a. The hearing<br />
Before the CBE decides on the administrative appeal, it will give the parties the opportunity to be<br />
heard. The hearings will in principle be open to the public.<br />
During the hearing, both parties will be given the opportunity to elaborate on their points of view. Each<br />
of the parties may be represented by an authorized person or legal counsel. This could be a lawyer,<br />
but also, for example, a family member. In addition, the parties can call witnesses and experts.<br />
The parties can submit documents up to ten days before the hearing. All documents which apply to the<br />
written appeal will be available for viewing at the CBE secretariat at least a week before the hearing. If<br />
there are good reasons for maintaining secrecy, the CBE can decide not to permit the documents to<br />
be viewed.<br />
7.2.3.b. Simplified procedure<br />
When dealing with the written appeal, the CBE may decide not to hold a hearing if:<br />
• the administrative appeal is clearly non-admissible;<br />
• the administrative appeal is clearly unfounded;<br />
• the parties declare that they wish to waive the right to be heard.<br />
7.2.4 The judgment<br />
The CBE will decide within ten weeks of receiving the written administrative appeal.<br />
42
The judgment can take the following forms:<br />
• the CBE may rule that the appeal is legitimate: the decision will be totally or partly canceled.<br />
The CBE may rule that a decision be made again, or in the case of a refusal to make a<br />
decision, that the decision must be made, or that the interim or final examination,<br />
supplementary investigation or admission investigation, or any part thereof, be conducted<br />
again. All of this must occur within a period set by the CBE and under conditions to be<br />
determined by the CBE;<br />
• The CBE may rule that the appeal is unfounded: the decision stands, or the refusal to make a<br />
decision is considered correct;<br />
• The appeal can be made inadmissible, which means that the appeal will not be considered:<br />
the CBE does not asses the content of the appeal, for example, because time limits have<br />
been exceeded.<br />
The judgment will be sent to all parties. Further appeal against the CBE’s judgments must be<br />
submitted within six weeks to the administrative law sector of the district court within the legal area in<br />
which the appellant has his domicile.<br />
7.2.5 Temporary judgment<br />
In urgent cases, the student can request a temporary judgment from the CBE chairman, pending<br />
judgment in the main case. This request must be submitted in writing, giving reasons. There must be<br />
directly provable evidence of the need for a rapid judgment. The chairman will make a decision after<br />
the body or examiner concerned has been heard, or at least summoned.<br />
7.3 Written objection procedure<br />
7.3.1 Written objection<br />
Objections can be submitted by persons whose interests are directly involved in the decision. They<br />
must submit a written objection to the governing body concerned within six weeks of the decision<br />
being made public in the prescribed manner. No legal charges are imposed for submitting a written<br />
objection. The written objection must meet the same requirements as a written administrative appeal.<br />
See also paragraph 7.2.1. of this chapter.<br />
7.3.2 Treatment of a written objection<br />
The <strong>TU</strong>/e has created an advisory committee to deal with decisions of written objections, the Appeals<br />
and Objections Advisory Committee, which is responsible for dealing with written objections.<br />
7.3.2.a. The hearing<br />
Before the governing body makes a decision, it will give the parties the opportunity to be heard. The<br />
advisory committee will perform the hearing.<br />
During the advisory committee hearing, both parties will be given the opportunity to elaborate on their<br />
points of view. Each of the parties may be represented by an authorized person or legal counsel. In<br />
addition, the parties can call witnesses and experts.<br />
The parties can submit documents up to ten days before the hearing. All documents which apply to the<br />
written objection will be available for viewing at least a week before the hearing. In there are good<br />
reasons for maintaining secrecy it may be decided not to permit the documents to be viewed.<br />
7.3.2.b. Simplified procedure<br />
During the treatment of the written appeal, it may be decided not to hold a hearing if:<br />
• the appeal is clearly non-admissible;<br />
• the appeal is clearly unfounded;<br />
• the parties declare that they wish to waive the right to be heard.<br />
7.3.2.c. The decision on the written objection<br />
The governing body will decide within ten weeks of receiving the written objection.<br />
If the objection is admissible, the disputed decision will be reviewed. If the results of the review make<br />
this necessary, the governing body will cancel the decision and, if necessary, make a new decision.<br />
The decision will be sent to all parties.<br />
43
Appeal against the governing body’s decision can be submitted to the CBHO. The appeal procedure is<br />
described in detail below in section 7.4.<br />
7.4 Procedures of the higher education appeals tribunal<br />
7.4.1 Written appeal<br />
Anyone who does not agree with the judgment of a governing body on a written objection against one<br />
of the decisions referred to in paragraph 7.1.1.b of this chapter can appeal to the CBHO, which is<br />
located in The Hague.<br />
Appeals can be made by those whose interests are directly involved in the decision.<br />
They must submit a written appeal to the CBHO in The Hague within six weeks of the judgment being<br />
made known by the governing body. This charge for an appeal is €39.<br />
7.4.2 Treatment of a written appeal<br />
7.4.2.a The preliminary investigation<br />
A copy of the written appeal will be sent to the governing body which has taken the disputed decision.<br />
The governing body must send all documents regarding the case to the CBHO within 4 weeks; it is<br />
also given the opportunity to submit a written defense.<br />
The CBHO can give the person submitting the written appeal the opportunity to respond in writing (i.e.<br />
to reply to the written defense). In that case, the governing body will be given the opportunity to<br />
respond in turn in writing (i.e. to answer the reply). The CBHO specifies terms within which the<br />
responses must be submitted.<br />
The CBHO can summon the parties to appear, in person or through an authorized representative. The<br />
tribunal can request the parties and others to provide written information, which must be submitted<br />
within a time limit set by the CBHO.<br />
The CBHO can call witnesses, appoint experts and interpreters, and conduct an on-the-spot<br />
investigation.<br />
If the case is urgent, the CBHO may rule that the case be treated more rapidly.<br />
The CBHO can close the investigation if it is not necessary to proceed with it for the following reasons:<br />
• the tribunal is clearly not authorized to deal with the appeal;<br />
• the appeal is clearly inadmissible;<br />
• the appeal is clearly unfounded;<br />
• the appeal is clearly legitimate.<br />
Objections can be made against such judgments.<br />
7.4.2.b The investigation during the hearing<br />
After the preliminary investigation, parties will be invited at least three weeks in advance to appear at a<br />
CBHO hearing, at a time and place specified in the invitation.<br />
During the session, all parties will be given the opportunity to elaborate on their points of view and to<br />
answer questions from the tribunal. Each of the parties may use representatives. They may also call<br />
witnesses and experts, provided they notify the tribunal and the other party at least a week before the<br />
hearing.<br />
The hearing is in principle open to the public.<br />
Parties can submit further documents until ten days before the hearing.<br />
7.4.2.c The judgment<br />
The CBHO will pass written judgment within 12 weeks of termination of the investigation. The tribunal<br />
can also pass oral judgment during the hearing, immediately after the termination of the investigation.<br />
The judgment of the CBHO can take the following forms:<br />
• the appeal is legitimate: the decision in question will be totally or partially canceled. The<br />
CBHO can also specify the consequences of the cancellation. The defendant will have to<br />
44
make a new decision taking account of the tribunal’s judgment. In some cases, the decision<br />
will set a new time period;<br />
• the appeal is unfounded: the disputed decision stands;<br />
• the appeal is inadmissible, which also means that the appeal is rejected; the CBHO does not<br />
assess the content;<br />
• the CBHO is not authorized to deal with the appeal.<br />
The judgment is sent to all parties. No appeals are possible against judgments by the CBHO.<br />
7.4.2.d. The temporary provision<br />
In urgent cases, the appellant can request a temporary provision from the CBHO, pending judgment in<br />
the main case. This request must be submitted in writing, giving reasons.<br />
Further information on the procedures of the CBE and the CBHO<br />
Legislation: - Chapter 7, title 4 WHW<br />
- Chapter 6, 7 and 8 AWB<br />
Information: - general: Legal Affairs, tel. (+31) (0) (40) (247) 2272<br />
- CBE procedure, mr. A.D. van Eggelen, CBE secretary, tel. (+31) (0)<br />
(40) (247) 2272<br />
- Written objection procedures: mr. A.D. Van Eggelen, tel. (+31) (0)<br />
(40) (247) 2272<br />
- CBHO procedure: CBHOsecretariat, tel. (+31) (0) (70) 381 3044,<br />
www.collegevanberoepho.nl/, cbho@sgrarr.drp.minjus.nl<br />
- Individual students’ right of complaint: S<strong>TU</strong> student counselors, tel.<br />
(+31) (0) (40) (247) 4747<br />
In addition, for information on several aspects on legal protection and for regular legal aid, please<br />
contact:<br />
- LSVb student line: tel. (+31) (0) (30) 231 3029, www.lsvb.nl, email<br />
studentenlijn@lsvb.nl<br />
- LSR (Landelijk Studenten Rechtsbureau – National Students Legal<br />
Organization), tel. (+31) (0) (30) 223 1644, fax (+31) (0) (30) 2231645,<br />
www.lsr.nl, email info@lsr.nl.<br />
45
8. RULES OF CONDUCT<br />
Rules of conduct have been drawn up to ensure that activities at the university can be<br />
conducted without problems arising. These are sometimes stipulated in the law, or have been<br />
established by the Institute on the basis of legislation. The rules of conduct refer to how<br />
activities are conducted in the university buildings and on the university premises, the<br />
prevention of sexual intimidation, working conditions, protecting privacy, etc.<br />
8.1 House rules and measures to maintain order<br />
Students are expected to behave in a way that does not contravene the <strong>TU</strong>/e house rules in <strong>TU</strong>/e<br />
buildings and on <strong>TU</strong>/e premises. The following aspects are important:<br />
• The regulations and guidelines for the use and management of buildings, established by the<br />
CvB at its meeting of October 16 th , 2003. These regulations provide the ground rules for<br />
operational managers in the academic departments and the heads of service departments<br />
regarding their competencies and responsibilities with respect to the management of <strong>TU</strong>/e<br />
buildings and premises. The regulations also provide guidelines for ensuring that the quality of<br />
the buildings and premises is maintained. As such, they are intended for all <strong>TU</strong>/e employees,<br />
students and tenants who have a contract with the <strong>TU</strong>/e and who make use of the public parts<br />
of the buildings. For students the most important parts of the regulations are those relating to<br />
security and access to the buildings, reporting incidents, computer use, eating and drinking,<br />
and the use of bicycles and light motor-cycles. In addition it is important to note that, as of 15<br />
March 2004, the <strong>Eindhoven</strong> police will be responsible for enforcing the parking and traffic<br />
policy. Cars and motor-cycles that pose a danger by being incorrectly parked will be towed<br />
away. The complete regulations can be consulted on<br />
www.tue.nl/bv/parkmanagement/richtlijnen.pdf.<br />
• The <strong>TU</strong>/e code of conduct on psychosocial work pressure approved on October 4 th 2000, most<br />
recently modified on January 1 st , 2007, under article 1.12 of the collective labor agreement for<br />
Dutch universities January 1 st – August 31 st , 2007. This code of conduct includes a complaint<br />
regulation describing the procedures for treatment of complaints of this kind. In addition, two<br />
confidential counselors have been appointed to provide assistance in cases of sexual and<br />
non-sexual intimidation, aggression, violence, bullying, discrimination or excessive work<br />
pressure (see also chapter 7, par. 7.1.3.b of this statute).<br />
• The <strong>TU</strong>/e non-smoking regulation 2007. Under this regulation, there is a general smoking<br />
prohibition in public spaces at the <strong>TU</strong>/e.<br />
• On April 3 rd , 2000, the <strong>TU</strong>/e Computer use regulation established by the CvB came into force.<br />
Among others, this regulation applies to students and employees who have obtained<br />
permission to use the <strong>TU</strong>/e computer and/or network facilities. The regulation explicitly<br />
describes what is not allowed during the use of the facilities (art.4). It also contains provisions<br />
on the treatment of complaints about abuse of <strong>TU</strong>/e computer and network facilities and the<br />
countermeasures the <strong>TU</strong>/e can take. The following measures can be taken against students:<br />
a. The conditional or unconditional denial of access to and/or use of the facilities and/or use<br />
of the user code, password and/or email address, and/or conditional or unconditional<br />
denial of access to the <strong>TU</strong>/e buildings, as described in the regulation on the use of<br />
university buildings;<br />
b. The immediate removal or blocking of information. This might also include the removal or<br />
blocking of other information belonging to the student concerned. The student is<br />
responsible for all damage caused by the removal or blocking of information, as referred<br />
to in this article, also when this involves the removal or blocking of other information than<br />
that of the student involved.<br />
c. Lodging a complaint about an unlawful act;<br />
d. If a third party can prove that his rights have been violated, the identity of the student<br />
involved can be made known to that third party. The procedural description belonging to<br />
this regulation explains how a complaint about the abuse of computer facilities is treated.<br />
The starting point of this regulation and the procedural description is that a complaint is<br />
submitted. The complaint can refer to abuse by persons (students or employees) or by a<br />
service or group within the department or a central <strong>TU</strong>/e unit. When the complaint<br />
concerns a student, the program director will determine the severity of the abuse, based<br />
on the criteria appended to the regulation. In the abuse is not serious, the program<br />
director can treat the complaint himself, in the form of a reprimand or warning to the<br />
student involved. If the abuse is serious, the program director will report the complaint to<br />
46
the Computer Use Committee, which will investigate the complaint and submit a report to<br />
the CvB, along with advice on the measures to be taken. The CvB may impose one of the<br />
abovementioned measures.<br />
The regulation and the description of procedures for treating complaints together comprise the<br />
“<strong>TU</strong>/e Computer Use Code Of Conduct”; these documents can be found on the internet at<br />
www.tue.nl/stu<br />
Further information on house rules and measures to maintain order<br />
Legislation and regulations: - section 7.57h of the WHW<br />
- the regulations and guidelines for the use and management of<br />
buildings of October 16 th , 2003<br />
- the code of conduct on psychosocial work pressure 2000;<br />
- <strong>TU</strong>/e non-smoking regulation 2007<br />
- <strong>TU</strong>/e computer use regulation of April 3 rd , 2000<br />
Information: - general: Legal Affairs, tel. (+31) (0) (40) (247) 2272<br />
- complaints relating to the code of conduct on psychosocial work<br />
pressure: confidential counselors:<br />
Ir. A.F.M. Bossers, tel. (+31) (0) (40) (247) 2119 or 4988<br />
Mr. H.A. Rozendaal, tel. (+31) (0) (40) (247) 4747.<br />
8.2 Health, Safety and Working Conditions<br />
The CvB is responsible for the safety, health and other working conditions in the buildings and on the<br />
premises of the <strong>TU</strong>/e.<br />
The provisions of the Working Conditions Act for <strong>TU</strong>/e staff activities apply equally to <strong>TU</strong>/e students<br />
and external students.<br />
They are expected to observe the necessary precautions and care.<br />
In particular, they are obliged to:<br />
• to use the provided personal protection equipment properly and to store them in their<br />
appropriate places after use;<br />
• to use instruments, equipment, dangerous materials etc. properly and not to make alterations<br />
to the provided safety devices;<br />
• to comply with further rules and instructions regarding safety and health;<br />
• to immediately report matters that can jeopardize safety and health to those responsible on<br />
the spot or to the CvB.<br />
The <strong>TU</strong>/e, and especially the Arbo en Milieu Service Organisatie (Health, Safety and Environment<br />
Service Organization; AMSO) provides students with information on RSI (Repetitive Strain Injury)<br />
resulting from working with computers. The AMSO has published a flyer on this subject and more<br />
information can be found on the internet (www.tue.nl/amso). Students who have RSI symptoms are<br />
advised to contact their student counselor.<br />
Further information on health, safety and working conditions<br />
Legislation: - Working Conditions Act<br />
Information: - AMSO, tel. (+31) (0) (40) (247) 3500, amso@tue.nl.<br />
8.3 Protection of personal data<br />
Students have the right to protection of their personal data registered in the <strong>TU</strong>/e files. This is the<br />
responsibility of the CvB. Since September 1 st , 2001, this has been covered by the Personal Data<br />
Protection Act.<br />
Further information on personal data protection<br />
Legislation and regulations: - Personal Data Protection Act<br />
Information: - Legal Affairs, tel. (+31) (0) (40) (247) 2272<br />
- S<strong>TU</strong>, tel (+31) (0) (40) (247) 4747<br />
47
8.4 Copyright law<br />
Students and external students must observe copyright laws when using publications, such as books<br />
and professional journals. The copyright law provisions are noted on the first pages of the document. If<br />
students fail to observe these laws, it constitutes fraud or plagiarism, and the Examinations Committee<br />
is entitled to impose sanctions. See article 3.2 of the examination rules and procedures for the<br />
program concerned.<br />
In a limited number a cases, it is permitted to make photocopies or otherwise copy existing texts and<br />
pictures, without needing further permission from the patent owner. In these cases, the following rules<br />
apply in accordance with the Copyright Act:<br />
• photocopies: it is permitted to make some (i.e. three maximum) copies of parts of somebody<br />
else’s protected work for personal use (study), without permission and free of charge. With the<br />
exception of the case described below, it is illegal to copy an entire document: from books,<br />
magazines, newspapers and all other writings, no more than a short part (no more than 10%<br />
of that document and no more than 10,000 words) may be copied. The copying may only be<br />
done by the future user himself, or at his request. It is not allowed to transfer the copies to<br />
others.<br />
The abovementioned condition of only copying small parts of documents does not apply to<br />
documents of which no new paid copies are available (e.g. a unique antique book), or to short<br />
articles in newspapers or magazines.<br />
• Quotations: it is allowed to take short quotations from document that are legally made public in<br />
the interests of an argumentation or scientific debate. This applies to texts, images and<br />
sounds. The maximum size of a quotation cannot be determined here. The purpose must be<br />
proportional to the means. The source (title, date or edition and number) and the name of the<br />
author must always be mentioned. For quotations larger in size or number than is stated<br />
above, as well as for alterations and translations, the permission of the patent owners is<br />
required. To obtain permission, it is possible to initially contact the publisher of the document<br />
in question.<br />
Further information on copyright law<br />
Legislation: - Copyright Act 1912<br />
Information: - Legal Affairs, tel. (+31) (0) (40) (247) 2272<br />
8.5 Patent law<br />
Inventions outside the framework of contract research<br />
As of January 1 st , 2006, the patents and <strong>TU</strong>/e staff and student inventions regulation has been in<br />
force, replacing the previous regulation of October 1 st , 1999. The regulation applies to inventions that<br />
are made during the so-called primary fund flow activities: research projects initiated and financed by<br />
the university. The <strong>TU</strong>/e has the patent claim on inventions made during implementation of these<br />
research projects. Students who participate in the projects must sign a statement in which they waive<br />
the rights to inventions that they may make during the project.<br />
In the event that the patent claim can be passed on to a third party, an equal part of the net<br />
reimbursement is granted to the inventor.<br />
The regulation contains an internal procedure to Draw up a patent request and a regulation for the<br />
ensuing costs.<br />
Inventions within the framework of contract research<br />
If a student participates in activities for the implementation of an between the university and a third<br />
party, the provisions of the agreement apply. The student must sign a statement in which he, on behalf<br />
of the university, waives his rights to inventions that may be made during the implementation of the<br />
agreement in question.<br />
If the <strong>TU</strong>/e receives a reimbursement from a contract partner for an invention made during the<br />
implementation of an agreement in which the student was involved, the student will receive an equal<br />
part of the extra reimbursement on the basis of the patents and <strong>TU</strong>/e staff and student inventions<br />
regulation.<br />
Usually, the agreement will contain provisions regarding inventions. If this is not the case, the patents<br />
and <strong>TU</strong>/e staff and student inventions regulation will apply accordingly.<br />
48
In addition, students participating in research in the context of a research contract may be asked to<br />
sign a secrecy statement.<br />
Further information on patent law<br />
Legislation and regulations: - Patents Act<br />
- Patents and <strong>TU</strong>/e staff and student inventions regulation of June<br />
29 th , 2006 (which came into force on January 1 st , 2006)<br />
Information: - Legal Affairs, tel. (+31) (0) (40) (247) 2272, or from G.N.M.J.<br />
Verschuren at the <strong>TU</strong>/e Innovation Lab, (+31) (0) (40) (247) 5626<br />
49
SUMMARY<br />
of <strong>TU</strong>/e REGULATIONS mentioned in the Student Statute<br />
Departmental regulations<br />
• Education and examination regulations of the programs: included in the relevant program<br />
guides and available for inspection from the departmental student counselors<br />
Central regulations<br />
These regulations are available for inspection at:<br />
- S<strong>TU</strong><br />
- Central Library and the departmental libraries<br />
- Departmental student counselors<br />
Most regulations can be found on the <strong>TU</strong>/e website.<br />
• <strong>TU</strong>/e Administration and Management Regulations, modified on December 6 th , 2007;<br />
• <strong>TU</strong>/e code of conduct for foreign languages of April 3 rd , 2003<br />
• <strong>TU</strong>/e code of conduct on psychosocial work pressure 2000;<br />
• <strong>TU</strong>/e non-smoking regulation 2007;<br />
• <strong>TU</strong>/e notebook regulation;<br />
• <strong>TU</strong>/e regulations on financial support for students 2008-2009;<br />
• <strong>TU</strong>/e computer use regulation of April 3 rd 2000*;<br />
• <strong>TU</strong>/e students’ individual right of complaint regulation of March 15 th 1999*;<br />
• <strong>TU</strong>/e regulation and guidelines for the use of university buildings of October 16 th 2003;<br />
• <strong>TU</strong>/e regulation on the enrollment of students with deficient prior education (profiles) of<br />
January 29 th 2001;<br />
• <strong>TU</strong>/e patents and inventions regulation of June 29 th , 2006 (which came into force on January<br />
1 st , 2006);<br />
• <strong>TU</strong>/e regulations for enrollment and termination of enrollment of May 11 th 2006;<br />
• <strong>TU</strong>/e regulations for admission to Master’s programs, approved by the CvB on June 8 th ,2006;<br />
• Regulations for contract students of September 1 st , 2004, approved by the CvB on November<br />
25 th 2004.<br />
• Code of conduct for international students in Dutch higher education<br />
• <strong>TU</strong>/e policy memorandum on studying with a functional impairment, approved by decision of<br />
the CvB on 27 June 2006;<br />
• <strong>TU</strong>/e university council regulation 1998 – 2004 edition;<br />
• Departmental regulations<br />
• <strong>TU</strong>/e general voting regulation 2007<br />
50
Higher Education and Research Act<br />
The WHW is available for inspection at:<br />
- S<strong>TU</strong><br />
- Legal Affairs<br />
- Central Library<br />
51
ADDRESS LIST of the departments and officials mentioned in the Student Statute.<br />
(as of May 2007)<br />
(when calling from outside the Netherlands, all numbers have the prefix +31)<br />
INTERNAL ADDRESS TEL.<br />
Appeals and Objections Advisory Committee,<br />
Mr. A.D. van Eggelen, secretary HG 0.10 (040)(247) 2211<br />
Arbo- en Milieu Service Organisatie (AMSO) TR 2.14 (040)(247) 3500<br />
Central Voting Bureau TR 0.02 (040)(247) 2554<br />
Center for Communication, Language and Engineering De Hal 1.39 (040)(247) 2912<br />
<strong>Eindhoven</strong> School of Education: TR 3.43 (040)(247) 3095<br />
- Dr. A.G. van Asch (Mathematics teacher-training program) HG 9.89 (040)(247) 2810<br />
- Ir. P.F.A.M. Janssens (Chemistry teacher-training program) STW 2.41 (040)(247) 3694<br />
- Dr. R. Taconis (Physics teacher-training program) NL f 2.06 (040)(247) 5140<br />
- Dr. Ir. M.L.P. van Lierop (Computer Science<br />
Teacher-traning program) HG 6.44 (040)(247) 3022<br />
Examination appeals board,<br />
Mr. A.D. van Eggelen, secretary HG 0.10 (040)(247) 2211<br />
Legal Affairs HG 0.10 (040)(247) 2211<br />
Notebook Service Center De Hal 0.06 (040)(247) 8888<br />
Student counselors HG0.70 (040)(247) 4747<br />
S<strong>TU</strong> HG 0.70 (040)(247) 4747<br />
www.tue.nl/stu<br />
Study advisors:<br />
Department of Mathematics and Computer Science<br />
Program Inf:<br />
Dr. C.J. Bloo (Bachelor’s) HG 6.35 (040)(247) 4496<br />
Dr. J.C.S.P. v.d. Woude (Master’s) HG 7.79 (040)(247) 5146<br />
Program Wiskunde:<br />
Dr. J.C. van der Meer (B) HG 8.92 (040)(247) 4451<br />
Dr. Ir. M.J.H. Anthonissen (M) HG 8.33 (040)(247) 4599<br />
Department of Architecture, Building and Planning<br />
Program Bouwkunde en Installatietechniek:<br />
J.C.Th. Marks (Bachelor’s B) Vertigo 2.12 (040)(247) 3990<br />
Drs. W.J. Buurke, MSc (Master’s B+ Bachelor’s Ins) Vertigo 2.12 (040)(247) 5981<br />
Department of Technology Management<br />
Program <strong>Technische</strong> Bedrijfskunde:<br />
Ing. B. Osinga-Kuipers (B+M) Pav A.09 (040)(247) 2428/ 2875<br />
Drs. P.H. Veling (BTBG) Pav A.43 (040)(247) 5139<br />
Ir. A.C.J. Kirkels-v. Streen (transition+evening) Pav A.07 (040)(247) 2473<br />
Program <strong>Technische</strong> Innovatiewetenschappen:<br />
Ir. W.L.M. Kuijpers (B+M) Pav. A.08 (040)(247) 4650<br />
Ir. A.C.J. Kirkels-v. Steen (transition+evening) Pav A.07 (040)(247) 2473<br />
52
Department of Electrical Engineering:<br />
Ir. J.M. Vleeshouwers (B+M) PT 1.27 (040)(247) 3217<br />
Department of Applied Physics:<br />
Drs. S. Feiner-Valkier, MSc (B+M) NL a. 1.14 (040)(247) 4811<br />
Department of Chemical Engineering and Chemistry:<br />
Drs. J.N.W.M. Deuss, MSc (B+M) STW 2.21 (040)(247) 3773<br />
Ir. I. Schreur-Piet (M) STW 2.24 (040)(247) 3529<br />
Department of Mechanical Engineering:<br />
Ir. A. Cottaar (B+M) WH 1.121 (040)(247) 2805<br />
Drs. ing. A.H.M. Siepe (SET) Pav B18 (040)(247) 4463<br />
Ir. C.J.M. Jongeneelen (VKO) WL 1.19 (040)(247) 2772<br />
Department of Biomedical Engineering:<br />
Drs. N.F.A. Suos (B+M) WH 1.109 (040)(247) 3209<br />
Department of Industrial Design:<br />
Dr. E.W.M. Gielen (M) HG 1.33 (040)(247) 4704/5980<br />
Drs. C.M. Morgan (B) HG 1.31 (040)(247) 5682<br />
Drs. Y.L.Hübner (B) HG 1.31 (040)(247) 4988<br />
Study information HG 0.72 (040)(247) 4747<br />
UR, secretary TR 0.02 (040)(247) 2554<br />
Student group PF TR 0.21 (040)(247) 4221<br />
(pf@tue.nl)<br />
Student group Groep-één TR 0.22 (040)(247) 4207<br />
Groep-Een@tue.nl<br />
Confidential counselors on sexual and non-sexual intimidation, aggression, violence and<br />
discrimination:<br />
- Ir. A.F.M. Bossers TR 1.44 (040)(247) 2119<br />
4988/2520<br />
-Mr. drs. H.A. Rozendaal HG 0.68 (040)(247) 4747<br />
53
Departmental internationalization coordinators<br />
Department of Mathematics and Computer Science<br />
W.T.A. Linders HG 6.31 (040)(247) 5160<br />
Depaertment of Architecture, Building and Planning<br />
H.A. Houben-Verhees Vertigo 2.12 (040)(247) 3471<br />
Department of Technology Management<br />
Program <strong>Technische</strong> BeDrijfskunde:<br />
B.A. van de Ven Pav. A40a (040)(247) 2281<br />
Program <strong>Technische</strong> Innovatiewetenschappen:<br />
A.J.A.M. Gerardu Pav. A.40a (040)(247) 2281<br />
Department of Electrical Engineering:<br />
Dr. Ir. M.J. Bastiaans EH 3.24 (040)(247) 3319<br />
Department of Applied Physics:<br />
P.M.E. Siemons Nla 1.22 (040)(247) 2182<br />
Department of Chemical Engineering and Chemistry:<br />
Dr. Ir. W.J. Coumans HEW 1.44 (040)(247) 3720<br />
Department of Mechanical Engineering:<br />
M.G.M.W. Aarts-van der Fange WH 2.115 (040)(247) 2620<br />
Department of Biomedical Engineering:<br />
Ir. W.M. Althuizen WH 1.101 (040)(247) 3283<br />
Department of Industrial Design:<br />
Dr. L.J. Asselbergs HG 3.88 (040)(247) 5355<br />
54
EXTERNAL ADDRESS TEL.<br />
National Ombudsman P.O. Box 93122 (070) 356 3563<br />
2509 AC The Hague www.ombudsman.nl<br />
IB-groep P.O. Box 30157 (050) 599 7755<br />
(Student Registration and Enrollment) 9700 LJ Groningen<br />
email: vragen@ib-groep.nl<br />
internet: www.ib-groep.nl<br />
service office:<br />
De Witte Dame<br />
Clausplein 6<br />
5611 XP <strong>Eindhoven</strong><br />
Higher education appeals tribunal (CBHO) P.O. Box 20302 (070) 381 3044<br />
2500 EH The Hague cbho@rechtspraak.nl<br />
LSVb Student Line internet: www.lsvb.nl,<br />
email: studentenlijn@lsvb.nl<br />
(030)231 3029<br />
LSR National Student Legal Organization internet: www.lsr.nl,<br />
email: info@lsr.nl<br />
(030) 223 1644<br />
fax: (030) 223 1645<br />
ISO Interstedelijk Studenten Overleg internet : www.iso.nl<br />
(Dutch National Students Association) email: iso@iso.nl<br />
(030) 230 2666<br />
fax: (030) 230 44 11<br />
55