Where Excellence is STANDARD - USPTA divisions - United States ...

USPTA Southern Division: Where Excellence is STANDARD
The USPTA Southern Division
US Open Champ
INSIDE:
pg 3 . . . Memphis Tournament & Convention
pg 4-5 . . . . . . . . . . World Conference Insights
from a Veteran and a Rookie
pg . 9 . . . . . . . . . . . . . . . . . . . . . .10U Playdays
pg . 12 . . .Success with National VP Gary Trost
pg . 15 . . . . . .Southern and State Nominations
Volume 13 Issue 4: October 2012
Future Champ

Page 2 Volume 13 Issue 4
HANDLING The Situation!
Handling the Situation is YOUR opportunity
to share how you handle various situations.
THE SITUATION: How do you convince your
club/boss to reimburse you for education
expenses? How do you market to your superiors?
1. Educate the club/ boss that “education” is not
only learning to be a better teacher or coach
but “learning” how to be a stronger administrator,
businessman, communicator and manager
of the tennis operations. My experience is that
clubs/ bosses are not excited about paying for
the pro to be a better teacher so he can make
more money off of his lessons.
2. Show “direct return” on the investment in YOU.
Bring back some nugget of information and
implement a new program, activity, or money
saving or revenue generating idea to your club
EVERYTIME. (and yes you can do this even if
the source is through your networking while
at an educational event and not directly from a
presentation)
3. Post or promote that you attended continuing
education activity in your newsletter and to
your membership. The club and members know
you’re away so when you get back post your
certificate on the club bulletin board. Sometimes
it’s the little things that go a long way.
Bill Riddle
I am in the process of negotiating this now. One
of the things that I do well is publicize my credentials.
The local paper is always willing to publish
my continuing education achievements. Doing
this sets “my standard.” I use this standard in my
negotiating. If they want the highest standard of
fitness or tennis professional to compliment our
standard or level of club, they will help me.
Lane Evans- NC
That’s an easy one. My boss is Lee Stall, and he
requires us, as well as all professional staff, to
participate in continuing education classes. At
a past USPTA Southern convention Lee had a
quote that rings strong with many of us “Many
of the GMs ask, What if I pay for their education
and they leave? Lee asked What if I don’t and
they stay?”
Brett Schwartz, LA
Being in a neighborhood club and not having
the education budget that many country clubs
will have I have to really consider how and when
to ask for education expenses. For my club I have
to show a good correlation between the information
that I will be learning and how it will relate
in growing the program here at the club. If I am
attending a conference that does not directly
relate to the membership base and the programs
that they are going to be enjoying then I will
not have the opportunity to have the expenses
paid. An example would be when considering
to go to a conference that would allow me to
manage my business more effectively the club
would not consider paying for the expenses.
But when a conference came up that discussed
ways of running more effective adult clinics with
the understanding of the players that one is
teaching that is something that the club would
consider paying the expenses. So the best way
for me is showing the positive benefits that will
come from the conference and asking them in
advance.
Ian Thompson, GA
I would show the schedule of events and tell him
which seminars you will go to and make reports
for him to see. This will prove to him that it is
not just a vacation. You can also ask if they have
any concerns about your club you could bring
forward to other pros to find a workable solution
for your club.
Matt Grayson, GA
The Next Situation: How do you handle the parent
that wants to sit courtside as you teach their
child, and continually add feedback to their child
during the lesson?
Time To Report Your
Charity & WIN
Southern has continued to lead the way in reporting our Lessons for Life charity efforts.
Report your charity event and you are entered in a raffle for various prizes including logo wear,
DVDs, tennis balls, and more.
Please take a few moments to send in the events
you directed, the cause, and the amount collected.
Even a lesson donated for a local event should
be reported. You may use this easy form at www.
formdesk.com/whitworth/LFL or you can email to
usptasouthern@gmail.com. Thanks to all of you
that do so much during the year. Let’s continue to
lead the way in this great cause.
Design a New Brand
for Yourself
By Lane Evans,
Did you know that researchers believe
that the maximum lifespan in humans is
slightly over 110 years of age? Yes, 110! This
lifespan has remained virtually unchanged
for almost 300 years despite tremendous
advances in public health. Scientists
suggest that we should not experience
body breakdowns in our 30s but rather
live successfully into our 80s before bodily
systems start to experience issues! Average
life expectancy in the U.S. has increased
drastically from about age 47 in 1900 to age
75 in 1990. Finally, the past surgeon general
has estimated that roughly 85% of our most
dreaded diseases could be prevented with
appropriate lifestyle changes, including
good diet and regular exercise. Inactivity
and poor diet cause nearly 300,000 deaths
a year in the United States. Approximately
40% of U.S. adults are not active at all and
it is more common with women than men.
OK, so you see where I am going here. I
work in a senior dominant club. I have
adopted a “Build them and they will come”
philosophy. My job breaks down to roughly
70% fitness and 30% tennis. Almost all of
my tennis players come to me for fitness
as well. I am keeping them healthy and
fit enough to continue to play into their
80s. And you know what? It’s working! I
have rebranded myself and my program
to attract new players. I am a one-stop
fitness and tennis store. I recently offered
a beginner tennis clinic to golfers. I had 10
show-up for the entire 8-week program.
They are all still playing. You do the math. I
encourage other professionals to follow this
path. The golf industry is in a slump. Tennis
participation is reaching levels it saw back
in the 70s. Club members are looking to
alternative exercise that burns calories and
doesn’t take up their entire day. You can be
more than a tennis professional. Continue
to educate yourself. Don’t be afraid to step
outside the lines of a tennis court.

USPTA SOUTHERN
WINTER CONFERENCE
Tournament February 15-24, 2013
Racquet Club of Memphis
Watch the Pros and Play in Memphis !
A Tennis Tradition… 1976-2013
Enjoy world class ATP & WTA tennis in Memphis, Tennessee
Get a complimentary USPTA Winter Conference registration when you
sell 20+ tickets to your clients and members
Conference registration includes an evening session - two men’s 2nd
Round matches - with dinner and a player meet & greet
Have fun around town at Graceland, Beale Street or a Grizzlies game
Take advantage of special USPTA pricing for attendees: Save $15 off
select sessions February 22 & 23
Discount packages available for you and your members
www.memphistennis.com
(901) 765-4401
February 21-23, 2013

Page 4 Volume 13 Issue 43
A Veteran and a Rookie
Reflect on the World Conference
The Veteran
By Jimbo Hobson
I
received a phone call in July from one of my former students, Michael.
He had gotten the job as Director of Tennis at Wichita Falls CC and
wanted to know answers to some knotty questions and figured his old
pro, with 34 years of experience, should be able to answer. After catching
up I suggested to him that he go to the World Conference where he
could find answers. Before we knew it he and I had registered and booked
flights and were headed for Monterey Calif. I have attended 15 conferences,
but this one was really special. I attended almost every class that
Michael did. He wouldn’t miss one if his hair was on fire, and was mad
when two good ones conflicted. He was a sponge, soaking up all the
information, and we would discuss and argue points over lunch or dinner.
I got more out of this convention than any I have ever attended. We are
already planning our trip to Orlando next September. No one paid for my
trip to California. I lost lesson money and spent money, but I would do it
again because you can’t measure the value of knowledge. You owe it to
yourself to go and experience at least one World Conference. I learn more
from sitting at a round table at dinner than I could ever get out of a book.
You can make new friends, contacts, get information on racket technology,
strings, (went to a seminar on string, mainly the down side of Polys!)
and reinvigorate your game. Michael and I hit every morning. We would
get to the courts at 6:45 am, yes that’s a.m, and hit for about an hour and
a half. That is more hitting than I have done for the whole year. It’s a lot
easier when you know your not going to have teach for hours afterwards.
We ate on Cannery Row and I even drove up to San Francisco for the day
and saw the space shuttle riding piggy back on a 747. The highlight of my
week was getting to hear Vic Braden, 83 years young, speak on the serve
and volley. He is a true genius and a treasure of the game.
Well I wrote this letter to just make the point to all you pros out there
to take the time to go to a conference, it will change your life. Invite an
assistant or a student that you taught and is now in the profession. He’s
probably teaching because he thought you were pretty cool, so show him
or her how cool you are and join them in Orlando in 2013.
The Rookie - My First World Conference
By James Nichols, Atlanta GA
The USPTA has given me so much. Apart from being a certifying
body, it also provides its members with opportunities for professional
growth. Unfortunately, many of us are not taking part in
these events, which can lead to complacency and unhappiness in our
current position. In our culture of immediate gratification, it is really not
surprising that we can sometimes miss the bigger picture of career development
and get lost in our day-to-day responsibilities. If more USPTA
members really knew the true value of what it means to get involved,
even on a small scale, I know more would take advantage.
Returning from this year’s World Conference in Monterey, Calif., I looked
over my handouts and notes from the courses I attended. I learned new
drills, teaching philosophies, management styles, technology implementation,
marketing strategies, and ideas for events – in short, every aspect
of our job was addressed. The courses are only a fraction of what it means
to attend a USPTA function.
We all have specific areas, unique to our position, that require dialogue
to sort through. One of the most amazing characteristics of our tenured
professionals is their willingness to sit down with us and help in any way
they can. Most, if not all those who have made a successful career in this
industry have had mentors along the way, and it’s natural for them to pass
their knowledge along to the next generation. While I learned enough
from the courses to make the trip worthwhile, it is the unadvertised portion
of the experience that really makes it invaluable.
All of us have strengths and weaknesses. Some are former touring pros,
others have graduate degrees – what is going to separate you from the
field and make you competitive? The last director’s position in my area
drew over 100 resumes. When you take a look at the common denominator
amongst these decision makers, you will find they make it a point to
stay involved in our association. I think it is not only for them to stay current
in the latest trends, but also because they understand the importance
of networking and keeping their name out there.
Trips across the country are understandably not in most of our budgets.
I was fortunate this year and owe my thanks to Cherokee Town and Country
Club for giving me the opportunity. Having come from a public facility,
I know the difficulties associated with travel expenses and loss of income
that these trips can cost. There are grants available to you that take the
sting out of the expense—take advantage of this! One of the best pieces
of advice I’ve received is to “stick with the winners.” Now you know where
to find them.

Standard Page 5
World Conference
Our president, Bill Phillips, earns the top education credit earner
award. The following Southern pros also were ranked in the top 10.
Andrew Minnelli, Zwelo Khupe, Kevin Jackson .
Dave Neuhart was a co-winner of the individual Lessons for Life charity
award. He helped raise almost $300,000 for the cancer center.
Agata Cioroch, Atlanta, Ga., was awarded the Women’s Open Player of
the Year
Southern was also awarded the Newsletter of the Year, and reported
the most money by a long shot for charity events with over $1,900,000.

Page 6 Volume 13 Issue 3
Buy with Your Space in Mind
One of the biggest problems I see with tennis shops is that they
are trying to compete with everyone no matter what size or
working capital they have on hand. The best pro shops know
what they can be the best at and stick with that business plan. If you
are a small store, Nike and Adidas may not be the right brands for you
to carry in your store even though they are the two top-selling brands
in the country. They have minimum buy-ins and require a certain level
of buying to keep the account. If you are struggling to meet these
minimums and it is tying up all your assets, you need to think about the
smaller niche brands like Lucky In Love, Fetch, Love All, and brands like
these. They are not as common so you are not competing with the big
boxes buying power and they are not at every store in the city.
You will find that although Nike and Adidas will be the top-selling
apparel brands nationwide, your members will like the fact that they
By Matt Grayson
do not look like every other lady/man that they run across. You will
be able to bring in smaller buys more often and have continuous
turnover in your shop to keep the cash flow moving while keeping the
merchandise looking fresh. You will also find that these companies
need your business and will work more with you to help your specific
situation. Don’t get me wrong, Nike and Adidas have great product
and I carry them in my shop. I just happen to be lucky that my shop
does enough business to warrant these accounts along with several
of the smaller ones as well. If you do not know how much capital you
have to work with or are not sure that you can invest enough money
in your shop to bring in these bigger brands, it is not the end of the
world. Get out there and look for the little guys that have great quality
products that you don’t see every day. It could be just the thing to
kick start your shop!
Tech Corner
By Mark Schminke, SC President
Player Stats from your PHONE – Pro Tracker
When watching tennis
on television, I am constantly
informed about
match play statistics. How many
first serves have gone in, what
is the percentage of first serves
won by each player, how many
unforced errors have been hit?
Needless to say, copious amounts
of analysis can be deducted from
these statistics, and all of which
can be used to further your students’
match play.
Keeping track of every winner
and error seemed daunting; but
the mere thought of calculating
all the percentages was enough
to discourage any possibility
of post-match analysis. The
ProTracker Tennis app, for most
smart phones, provides a clear
and easy way for coaches or
players to keep track of their
match play statistics. While
watching your students play,
you can record the type of shot
hit, in and out percentages, rally
length, shot locations, and much
more. Even though
the ProTracker Tennis
easily goes above and
beyond what most
coaches need, there
is plenty of time to
record the data that
I find most important when
looking to improve my student’s
match play. If you are trying to
utilize every feature in the app,
you will find it almost impossible
to record every detail
while watching a live
match.
First serve %, aces,
double faults, unforced
errors, winners, and total
points won are the some
of the most important pieces of
information to a coach. This data
may be easy for adult, or even
teenage students to understand,
but coaches must be able to
explain the data in a more relatable
way to a younger student.
It is very important to show my
students how detrimental it is
to double fault, how easily you
can win your first serve without
getting an ace, that reducing
unforced errors is a quick and
easy way to win more points and
possibly the overall match. With
the ProTracker Tennis app, I’m
able to visually show students
of any age, the nuts and bolts of
their match play, depicting why
they lost, or won.
The ProTracker Tennis app is
available for the iPhone, windows
mobile phones and windows PC.
The basic app is free, however,
you must purchase match credits
to record and analyze the match
data. The match credits start at $1
per match, and decrease in cost
if purchasing multiple credits at
a time. If you find yourself using
the app frequently, I suggest
purchasing the unlimited analysis
version for $49.99 on iTunes.

Standard Page 7
A Guide to Tennis Parenting
Feedback and Praise
By Max Desmars
Watching your child develop as a tennis player can be quite
challenging and stressful because every parent wants the best
for their children. Indeed, no parents think: “What can we do
to make our kid lose his tennis match today.” They think: “We would do
absolutely everything to make our child successful.” Nevertheless, many
of the things they do or say may not always send the right message. The
constructive judgment and motivation toward the children can be unfavorable
for their future.
Importance of feedback
Positive feedback can be adverse for a young tennis player in the long
run. Many parents say: “You pick it up so fast, you are so talented.” For the
child, it means: “If I don’t pick up anything fast, I am not talented.” Other
parents can say: “You won your match without even practicing, you are
brilliant.” The child will hear: “I’m going to stop practicing otherwise they
will think I am not brilliant.”
Unfortunately, many parents give this kind of feedback to motivate
their little boy or little girl, but too many positive encouragements won’t
build any motivation for their child. Yes, it will give a little boost in the
short term, but it will eventually be negative for the future.
It is true that many children love to be praised for their talent or intelligence
but it is not healthy for them since they will be obsessed with
it. They will be proud of themselves, but only for a little while. When a
tougher challenge will occur, their motivation will drop created by the
fear of failure. Some very young tennis players will not even want to play
against somebody better than they are because of the danger of losing or
failing. Their mindset is quite simple: If success means great tennis players,
then failure means terrible tennis players. Consequently, a tennis player
should never be praised by his talent or winning records.
Solutions
What to do then? Tennis players should always be rewarded for
improvement, hard work, attitude, or dedication. If your child won a tennis
match 6/0 6/0, do not tell him he is talented. You may tell him he played
well but needs to be more challenged by playing a better player to see if
he can compete with the upper level. The child will be excited by improving,
not by the fact he is unbeatable! On the other hand, if your child loses
6/0 6/0, you should tell him that there is room for improvement and with
practice and perseverance he will do better next time. The child will be
motivated and excited about learning new things. Tennis players need to
be challenged, whether they are beginners or advanced players because
there is always room for improvement. As a parent of a young tennis
player, you should see the sport of tennis as a very long journey where
your child will win and lose. Do not focus on the result but on the process.
Message about failures
Failure is quite different and a more delicate problem. Dealing with failure
is difficult because as a parent you would want to protect your child
from a lack of success. Nevertheless, the child eventually needs to face
this moment of frustration to understand where the problem comes from.
USPTA Invited Guest
Here is the story of how a 10-year-old boy (Mac) faced failure.
Mac was 10 years old when he went to a winter tennis camp. He only
practiced a few times during the last two months. He had to play a match
against eight other boys and was supposed to beat almost all of them. However,
he lost all his matches and was devastated at the end of the camp.
What would you tell him if he were your child?
• Tell him he did well and he is still the best?
• Tell him he deserved to win his matches and it was not fair?
• Tell him that tennis is not that important anyway?
Let’s analyze the possible reaction
The first reaction means that you would lie to your child to make him feel
better. Your child knows he was not the best and so do you. Also, it gives
your child nothing to improve on. The feedback is not constructive at all.
The second reaction places blame on the other kids and nothing about
the performance. Same as the first reaction, there is nothing for the child
to improve on.
The third reaction is the worst because it teaches your child that if he
doesn’t do well in something right away, he better quit.
Here is the right reaction to have if you were Mac’s parents: “Mac, I
know you are devastated and thought you would beat everybody, but the
other kids trained really hard. You obviously did not practice enough the
last few months. This is why you lost all your matches. If you want to beat
these guys next time, you have to work harder. If you only want to play
once a week, this is fine with us (the parents), it is your choice. If you want
to beat these guys and improve, more is required.”
Yes, it is a little bit rough, but Mac will realize that hard work, determination,
discipline, and perseverance will lead him to be a better tennis player.
Mac faced failure but will be actually excited to get back on the tennis
court to improve.
Tips for the parents
The child will analyze every word you say. Tune in to the messages you
are sending to your children. Good messages will deal with development,
and motivation about improving.
Praising your children’s talent will get their motivation weak on the
long run. Tennis is a long journey, focus on effort, hard work, attitude, and
character.
Listen carefully when your child loses a match he should have never
lost. The child needs to figure out why he lost, constructive criticism is
good feedback. Children need something to improve on.
The young tennis players will eventually need to face failure. Do not
avoid it. Be honest and do not protect your child. Think about Mac.
Your ultimate goal is to develop your child’s potential by teaching him
abilities are developed by hard work and commitment.
Maxime Desmars is a native Frenchman. He is currently the Director of
Junior development at Brookstone Meadows Tennis, Anderson,S.C. He is a
graduate of Lander University, Greenwood, S.C., where he was a scholarship
athlete for four years.

Page 8 Volume 13 Issue 3
State News
Alabama
The USPTA Alabama Workshop took place August
18th at Hoover Country Club. We appreciate Tennis
Director Boo Mason for hosting the event and to the presenters who made
the workshop so educational for the thirty-three attendees. Mark Kovacs did a
superb job in providing specific information for pros to immediately use in helping
students with their serve and movement skills. Thay Butchee was fantastic in his
presentation on working with 3.0 to 4.0 players. His drill progressions were outstanding,
and it was clear we could have devoted a vast amount of time to learning
from Thay. During lunch we awarded the USPTA Alabama Pro of the Year to Scott
Novak, who unfortunately was not able to attend. Scott not only runs world-class
tournaments at Mobile Tennis Center, but reaches thousands of kids in his program
and at Mobile area schools. We also recognized the Kerri Castello Cancer Research
Foundation Tennis Challenge, which raised over $107,000 for cancer research, as
the USPTA Alabama Tournament of the Year. After lunch, the always humble and
soft-spoken Jeff Gray provided invaluable advice for tennis directors and assistant
pros on how to have a long and successful career in tennis. We wrapped up with a
panel presentation that included Jeff Gray, Ben Bradshaw and Thay Butchee. They
all had great answers for the challenging hypothetical situations that were posed.
Finally, we appreciate the generosity of Mike Claiborne, who donated the tennis
court dry-erase board gifts, as well as all the members who took the time to attend
the workshop.
Arkansas
The 2012 World Conference was held in Monterey,
California, and if you missed it, you really missed a
good one. Great speakers, on court demonstrations, trade show and parties made
this the place to be. Next year’s conference will be held in Orlando, Florida, so if you
didn’t attend this one be sure and mark your calendar for next year. Billy Power of
Texarkana was the only other Arkansas pro to attend. He brought his assistant, and
every time I looked up they were attending seminars gaining useful information.
Congratulations to Travis Johnson, director of Tennis at Chenal Country Club. He led
the Arkansas Junior Davis/Fed cup team to a victory in the Silver division in Chattanooga
Tenn. That was the highest finish an Arkansas team has had in almost 20
years. Obviously a good job was done by the home town pro’s who got them ready
for this competition.
There will be a certification exam in Memphis on October 21st. It will be held at St.
George’s School in Collierville, Tennessee. If interested contact Vicky at 1800-USP-
TA4U.
This year is rapidly coming to a close and we want to thank
Georgia Andrew Minnelli, Past President of the USPTA GA Chapter,
and send well wishes as he has taken the position as Director of Tennis Club Operations
at the Riveria Club in California. It was in large part to the many wonderful connections
he made through the USPTA that allowed him the opportunity to take this
position. We want to make sure that you are marking your calendars for the upcoming
Winter Workshop that is scheduled for Friday, December 6 at the Atlanta Athletic
Club. This is a great one-day event that has plenty to offer any professional looking
to network and gain valuable knowledge from speakers throughout the country.
The condensed format will allow professionals to maximize their time attending the
workshop and no miss out on lesson revenue. Do not forget to check all of the latest
news from the GA section on our website at www.usptaga.com.
Our prayers go out to all affected by hurricane Isaac.
Louisiana There were several clubs in Louisiana that sustained
damage. With pressing club construction deadlines I was not able to attend our
May Board meeting. I would like to thank our Vice President and 2011 Louisiana
Tennis Pro of the Year, Brody McCoy, for going in my place. Here is his report and
impressions from the Convention and Board meeting.
My overall experience at the Southern USPTA convention in Suwannee, Georgia,
was very rewarding. Getting to see the likes of Butch Staples and Mark Kovacs was
very eye opening and motivating. The hospitality and the resort style facility was
state of the art. Oh, and the Division 1 college tennis championships happened to
be taking place at the same time. I got to see eight of the top 20 college teams in
one night after the conference wrapped up, getting to see Virginia, Stanford, Pepperdine,
Georgia, UNC, and more.. The Dan Magill Tennis Complex at the University
of Georgia in Athens was unreal. If only it was four years ago I could of watched
John Isner! Thanks again USPTA for all your hard work and dedication!
State President Kevin Jackson has left Tupelo
Mississippi Country Club and moved to Camden Country
Club in Camden, South Carolina. Bo Gard will serve as president for the remainder
of the year. Thanks to Kevin for his time and energy for our state chapter.
We had a great summer in Kentucky, and it was
Kentucky nice to see several USPTA folks at the Fifth Third
Bank Tennis Championships (USTA Pro Circuit event in Lexington). We are very
fortunate to have a great local event, with plenty of high quality tennis on hand.
Having attended/worked this event for a number of years, I highly encourage those
of you who did not attend to consider next year. Also, be on the lookout for our
next USPTA workshop in November in Louisville. We are looking forward to having
some great presentations and networking opportunities. It’s an excellent opportunity
to get a few new ideas, and share a few as well.
Special thanks to Joanne Moore Wallen, DJ McClure, and Brett Atcher for serving on
the USPTA KY board this year. The USPTA KY members greatly appreciate your time
and effort for this! I would also like to personally thank Jason Miller for stepping
up this year as our nominations chair. We had a situation that required some help,
and he stepped right in and did a great job. I highly encourage each of you to get
involved with the USPTA. The opportunities are countless, and the rewards are
great. Feel free to email Keith Cecil at kcecil@transy.edu if you have any questions.
24 USPTA NC professionals gathered on a rainy
day in Winston-Salem for a day of comara-
N. Carolina
derie, USPTA NC discussion and tennis education. USPTA NC Board Members,
Marc Blouin and Lane Evans moderated the 5-hour discussions. Topics discussed
included “How do we attract more female members,” “testing, upgrades and
continuing education issues,” “general manager/tennis professional club relations,”
“national, state and division upcoming board member elections and procedures”
and a call for “one good idea” submissions. Cy King and Kelly Gaines from USTA
NC were also on hand to lead discussions with the pros regarding CTA involvement,
Junior Team Tennis, 10-and-under tennis, One-Day playdays and the pros
volunteering for the Chic-Fil-A/Kids Day event at the Winston-Salem Open held
the following day at the Wake Forest University Indoor Tennis Center with 250 kids
from all over the area. It was a great showing and a proud day for North Carolina
USPTA pros. They made a big difference that day. Jim Demos, our Carolinas Head/
Penn representative was also on hand to discuss new products that will be offered
in the near future. A fabulous lunch was provided by the wonderful staff of the
Westwood Swim & Tennis Club and host professional Mark Troutman deserves a
big thank you for hosting our group.
The SC workshop in early October was a great
S. Carolina success. Thanks to Vu Nguyen, Lonnie Hergott,
Sophie Woorons-Johnston, and Mark Rearden for providing great seminars to all
of our attendees. Great topics and information concerning physical therapy, on
court injury prevention, 10 & under program creation and cardio tennis. Brookstone
Meadows Tennis Club was a gorgeous venue and kind enough to donate their facility
to host our workshop. It was a great turnout and a huge overall success. Thank
you everyone for attending and we look forward to next year’s workshop!
USPTA SC is working diligently on a fall newsletter for our members. This newsletter
should be issued by late November. Our last newsletter was well received and
we look forward to providing the same informative and interesting content in this
issue. We have big ideas for 2013 and can’t wait to get started!
Hello everyone. Fall is in the air here in east
Tennessee Tennessee as we get ready for permanent court
time season. I was unable to attend the World Conference but I have heard
from some that is was very good. I hope some of you were able to attend. We
are planning some testing dates here in Knoxville where we haven’t had any in
a long time. So for those around here or north Georgia, western North Carolina
and southeast Kentucky be on the lookout. It would be a great chance to
upgrade on sections you want to improve on. Don’t forget that every little bit
helps on a resume especially in today’s competitive workplace. We are also
in the process of confirming our state workshop date to be held in Knoxville
in late November, early December. Have you checked out the USPTA website
lately? It is a great resource for any of your coaching needs. If you click on
member benefits, there are of 60 valuable items listed. I’m sure one of them
can benefit you immediately. Finally, I’d love to hear from any Tennessee members
if they have any thoughts, questions, or suggestions about USPTA/TN. I
can be reached by email at jhall5@covhlth.com. Have a great Fall.

Standard Page 9
What is a PLAY DAY, and
Why is it So Important?
By Bill Mountford
Ten and Under Tennis (TAUT) has been a lightning rod for our sport
throughout the US, and that is a good thing. Everyone wants to see tens of
thousands of new tennis players in this country. Nobody is more important
in the effort than the coach / teaching professional. Long-term success will
always be determined by YOU.
I have learned and observed that a fundamental necessity to the success
of TAUT is in ensuring that instructional programming is appropriately linked
to competition. Making certain that the competition pathway is age- and
stage-appropriate is as important as the correct sized racquets, the scaled-tosize
courts, and the Red-Orange-Green (R-O-G) balls. Competition is integral
to almost every sport, yet traditionally kids have taken tennis lessons and
clinics until “they were ready” to play competitively. There is a better way.
The best delivery method that I have seen is one that will be familiar to
most experienced coaches and teaching professionals. These are currently
labeled “Play Days,” where kids participate in organized – but unsanctioned
– competitions. In defining this offering, it might best be broken down into
three areas:
1) Intra-club. As a teaching pro, I used to offer these play opportunities
on the weekends – at our club – for the kids who participated in my junior
tennis academy. When I was the Director of Tennis at the USTA BJK National
Tennis Center, we offered these on Friday evenings for all the kids involved in
the weekly programs. Youth Sport experts agree that this first indoctrination
to competition is best served at the most local and welcoming environment
– where kids feel safe and less stressed.
2) Inter-club. When kids progress with their games and enjoy the spirit of
competition, then participating in a facility vs. facility team match is another
great offering. Kids can play singles and / or doubles against kids from
another club. This might feel more stressful to a young 8-year-old athlete
than participating within the confines of her/his familiar tennis facility, but
within a team context, and after competitive experiences at the “home club,”
it is manageable – and fun.
3) Open. Inviting kids from various programs, clubs, or facilities to an
“open” Play Day can be an invigorating experience, but it requires a deft
touch to organize. Bear in mind that, as the organizer, you will not have a
clear handle on the ability-ranges until you see them play, so be prepared
to improvise. Also, playing in a new environment can be stressful for young
children so remain highly sensitive to making kids feel welcome. Any
obstacles can be overcome by providing a great experience.
Making certain that kids have a local competition “feeder system” is crucial
to the success on any local program. In my experiences, it significantly helps
retention and game development. Most of all – when managed effectively
– it instills a love for competition that is essential to long-term success in our
sport.
Thanks for all you are doing to support Tennis, and especially the great
efforts that I keep observing across the country with TAUT programming and
competition.
BILL MOUNTFORD is the Market Development Specialist for the USTA. He was
formerly the director of tennis at the USTA BJK National Tennis Center, home of
the US Open, and also served as Head of Coaching and Competitions for Great
Britain’s Lawn Tennis Association.

Page 10 Volume 13 Issue 3
Southern
Spotlight
Claire Bartlett - Knoxville Racquet Club, Knoxville, TN
Please give a brief description of your tennis career:
Played tennis for the University of Virginia 2008-
2009 and for the University of Florida 2009-2012.
Worked at Girls Preparatory School in Chattanooga,
Tennessee, as a Tennis-Teaching Professional
and am currently working at the Knoxville
Racquet Club in Knoxville, Tennessee.
When did you start playing tennis? 8
What other sports did you play when you were
young? Soccer, swimming, volleyball, basketball,
dance, and golf
Who were mentors that helped you develop as a
professional? My mom, Sue Bartlett, my dad, Bill
Bartlett and my grandfather, Tommy Bartlett.
What advice do you have for someone starting in
the tennis profession? Be confident in yourself and
what you are teaching.
Which personality traits are most important for tennis professionals to master?
Being a good communicator, an encourager, and being open-minded.
What are your hobbies? playing guitar, losing myself in a good book,
watching movies off of my movie list, cooking recipes from pinterest, listening
to music, spending time with friends, and swimming
What is your favorite movie? Moulin Rouge
What is your favorite book? Life of Pi
Who is your favorite player of all time? Roger Federer
Who you would most like to have lunch with? Russell Brand
What tennis player you would like to play a set with? Kim Clijsters
What is the first thing you would purchase if you won the lottery? Who says
you have to purchase something? I’d put it straight into my savings account!
What would you be doing if you were not in tennis? I would be on the West
End in London performing in musicals or I would be in New York City in a
dance company.
C
The happiness of your life depends upon the
quality of your thoughts.
-Marcus Aurelius
Failure is an event not a person.
-Zig Ziglar
Shane Wells - North Hills Club Raleigh, NC
Please give a brief description of your tennis
career? I attended East Carolina University and
started teaching tennis when I was there. I fell in
love with teaching and have continued ever since.
This is my sixth year here at North Hills. I was the
Director of Tennis at Governors Club for 10 years
before coming to North Hills.
When did you start playing tennis? I didn’t start
playing tennis until I was a freshman in high
school.
What other sports did you play? Played basketball
growing up
What moved you to teach tennis? Started out as a way to make a little
extra money in college and fell in love with working with players games to
make them better.
Who were your mentors that helped you develop as a professional? Rick
Martin and Dan Weant
Do you enjoy working with certain age groups or ability levels more than
others? I work with all levels on the adult and junior side, but I spend the
bulk of my time with the high performance juniors.
What are you teaching right now? Transition
What advice do you have someone starting in the tennis profession?
Teaching is just one aspect of the business. Take time to educate yourself
with all aspects of the business.
What are your hobbies? Golf (when I have time), spending time with my
family and watching my kids play sports, attending East Carolina Football
games
What is your favorite book? Open
Are you reading anything right now? No, no free time
Who is your favorite player of all time? Roger Federer
What person you would most like to have lunch with? My father
What tennis player you would like to play a set against? John McEnroe
What is the first thing you would purchase if you won the lottery? Beach
House
If you had a “do over,” what one thing would you have done differently in
your teaching career? Wouldn’t change anything!!
What was your most inspirational moment? Personally- becoming a
father twice/ professionally- watching juniors that I have worked with go
off the college and become adults
Never ruin an apology with an excuse.
-Benjamin Franklin
You can’t build a reputation on what you are
going to do.
-Henry Ford
You never achieve success unless you like what
you are doing.
-Dale Carnegie

Standard Page 11
Dr Jim Loehr & the Human Performance
Institute Develop New Mental Toughness
Certification Program to Help Transform
the World of Coaching
Orlando, FL- September 25, 2012- Dr. Jim Loehr, world-renowned
performance psychologist and his team at the Human Performance
Institute have developed and field tested a new program
for tennis coaches- the Mental Toughness Certification Program. Dr. Loehr
explains “Mental toughness is the ability to consistently perform toward
the upper range of your talent and skill regardless of competitive circumstances.
It is an acquired skill, and we’re very excited to bring this program
to coaches who will benefit from adding a new skill set as well as sharing
this with their students.”
Dr. Loehr has proven time and time again that mental toughness skills
can be taught and learned. From this concept, Dr. Loehr developed a
step-by-step, proven method for coaches to acquire specific training
techniques that will help their students perform at their personal best
in competition or in any challenging situation they may face in life. The
program can be implemented into any competitive program. “I believe
that coaches who adopt these techniques will be on the
cutting edge of coaching for high performance. Thirty years
ago few coaches considered issues of nutrition and strength
and conditioning as vital to their coaching. However, today it
is common place. I predict that ten years from now every seri-
ous coach will be teaching these techniques” says Loehr.
During the Mental Toughness Certification Program,
coaches learn how to convey the vital mental toughness
skills necessary to help players overcome adversity, develop
character, and succeed on and off the court. Coaches gain an
understanding of the link between mental toughness and
competitive strength and how to bring their players to an
optimum performance state of mind. The program is based
on the assumption that the ultimate competitor is the result
of the complete development of a person’s performance and
ethical qualities.
This practical, science-based program has contributed to
the success of top-ranked pros, including sixteen #1’s in the
world, and countless junior and adult competitors. The Mental
Toughness Certification Program was chosen as the official
Mental Toughness program of the USTA.
The Mental Toughness Certification Programs are offered
at the Human Performance Institute’s campus in Orlando,
Florida. Coaches can attend on November 13-15, 2012 and
February 19-21, 2013. The program is also scheduled to
be offered at national conventions. Special discounts are
available for USPTA teaching professionals. Attendees earn 5
USPTA Continuing Education credits.
The Mental Toughness Certification Program is delivered
by Lorenzo Beltrame, Director of Athletic Performance
Coaching at the Human Performance Institute. Lorenzo uses
his 20 plus years of experience coaching elite players and his
personal training from Dr. Loehr to present the certification
programs. “This program is the result of the lifetime work of
Dr. Loehr and years of research and training with professional
athletes. It has been a privilege being part of developing this practical and
effective training program for coaches. I see the impact that this program
has on our young athletes every day.”
About the Human Performance Institute
The Human Performance Institute, Division of Wellness & Prevention,
Inc., a Johnson & Johnson company, co-founded by Drs. Jim Loehr and
Jack Groppel, is the pioneer in delivering a science-based energy management
training solution to achieve sustained high performance. The
solution is based on over 30 years of proprietary research and working
with elite performers, including Olympic gold medalists, world class tennis
players, military Special Forces, Hostage Rescue Teams, surgeons, and
Fortune 500 CEOs.
For more information, visit www.mentallytough.com. Click on the ‘Certification’
tab for detailed program info.
DR. JIM LOEHR’S
SECRETS
OF MENTAL
TOUGHNESS
TRAINING
AVAILABLE NOW!
EVERY GOOD COACH CAN REFINE A PLAYER’S TECHNIQUE.
BUT THE MENTAL EDGE IS THE MOST DIFFICULT TO TEACH.
World renowned performance psychologist Dr. Jim Loehr has proven time
and time again that mental toughness skills can be taught and learned.
Available for the first time, this highly acclaimed 2.5 day Mental Toughness
Certification Program will allow you to learn the mental coaching skills vital
to helping your players overcome adversity and succeed on and off the court.
This practical, science-based program has contributed to the success of
top ranked pros and countless junior and adult competitors. The Human
Performance Institute is honored and excited that this program was chosen
as the official Mental Toughness program of the USTA. Attendees will earn
5 USPTA Continuing Education credits.
To learn more about the Mental Toughness Certification Program,
call 407.438.9911 x7233 or email lbeltrame@hpinstitute.com.
www.hpinstitute.com

Page 12 Volume 13 Issue 4
“Success Secrets”
Chat with National VP Gary Trost
By Lane Evans-USPTA NC Board
One of the great things that comes from writing
this “Success Secrets” column for our wonderful
USPTA Southern publication is the special
people you meet along the way. I have had the pleasure
of speaking to and interviewing some of the finest tennis
professionals in the country. And, oh by the way, they are
great people as well. They come from all different walks of
life. They have different upbringings, different philosophies
of life, tennis, business and different overall perspectives on
life’s problems and how to get through them.
This month, I had the pleasure of spending some time
with USPTA Vice President and 15-year Director of Tennis
at the beautiful Oklahoma City Country Club, Gary Trost. Now being a
die-hard OU football fan and season ticket holder as I am, interviewing
someone from right down the street from Owen Field, centrally located
smack dab in the middle of Gaylord Family-Oklahoma Memorial Stadium,
just seemed like a great and meant-to-be idea, especially at this time of year.
Gary, originally from Australia, is also on the Sports Science Committee
and is the Tournaments Chairman for the USPTA. He serves on the Certification
Committee and is a USPTA Tester. After I hung up the phone from my
interview with Gary, I shook my head and said to myself, “what a neat guy.”
Gary shared some of his background and past learning experiences that
have shaped who he is today. Here’s what he had to say.
When it comes to goals and life in general, “coasting means that you are
going downhill, so I have never wanted to coast. I always prefer the uphill.”
“I am a grinder. When I set goals, I achieve them in small steps and I know
they may bring change. I like to “grind my way through challenges as the
view from the top is always better and seems to bring new horizons. I
always set my bar higher than the year before. I do that in my job as well as
in life”, he continued.
“To get ahead, education is the answer. There is always something that
Fast Facts
The U.S Open was attended by 710,803 people.
The women’s final was viewed by 1 million more
people than the men’s final.
The men’s final was held on a Monday for the second
year in a row.
you can learn from others and, in fact, I learn so much from the
new pros that I am certifying that I use some of these ideas in
my own lessons. Always get involved in your profession. Volunteer
to help professionals around you. Serve on committees
and have a voice in what is happening with your association. I
always have more respect for those who try to make a difference
than those who sit back and complain. Be strong with
your convictions and together we can make a difference.”
“Big breaks are really not big breaks. They are a result of
hard work. I recently read a story about Ryan Seacrest where
he declared that he was always the first one to work and the
last to leave each day. He is now getting many opportunities
due to that work ethic. Give every job its full attention to detail.”
On giving back, Gary states that one should ask for opportunities and
volunteer your services. Always ask for more duties from superiors. Learn
how to do more in your capacities which will help you grow confidence in
your abilities as a professional and as a person.
“As a Tennis Director, I still teach part of my junior program (10-under to
advanced) to ensure that the staff is doing a great job and that I know what
is going on in my programs.”
Finally, Gary encourages others to be diverse, not just a good teacher,
programmer, service provider or supervisor. “You must be willing to work
on your weaknesses, not just your tennis game.”
Gary Trost is a wonderful resource for our organization. I was able to
speak briefly with him about his early days back in Australia. I have had the
opportunity to have many tennis professional friends from Australia. Eventually,
the conversations always seem to go back to the direction and inspiration
of the great Harry Hopman. This conversation was no different. Gary
reflected on his relationship with Hopman and the values he came away
with from him. Mr. Hopman would be very pleased with Gary’s success.
The website USOpen.org received over 350 million
views this year.
In 1962 Rod Laver became the first man since Don
Budge to win the grand Slam.

Standard Page 13
Fit to Hit
When Only The Knife Will Cure
By Keith Cecil, MS, CSCS
This summer I embarked on a brand new
tennis experience. In the spring, while
playing tennis on our spring break tennis
team trip, my right wrist locked up. It swelled
up badly, and it was incredibly painful to move
it. It interfered with daily activities like driving
and eating let alone my tennis game. I, somewhat
reluctantly, went to see an orthopedicssports
medicine doctor about it. After letting
the swelling die down, we were able to get
an MRI on my wrist and determine that my
triangular fibrocartilage complex (TFCC) was
torn in at least one place. He said I could put
off the surgery as long as I wanted—as long as
I could deal with the pain. My first inclination
was to delay and avoid at all costs! I had a busy
season of tennis coming and I didn’t want to
be ‘benched’ with a bum wrist! However, I also
knew it wasn’t going to get better on its own.
The only solution was surgery.
I figured now was as good a time as any, and
I scheduled the arthroscopic surgery. The surgery
wasn’t bad. I was out of work for two days
but was otherwise generally back at it by the
weekend. However, the recovery in my wrist
has been an ongoing labor of love! I was in a
full-arm hard cast for six weeks (in July mind
you!). Once that came off, my wrist had to be
placed in a removable splint (shower time!).
A few weeks later, I started physical therapy.
I was warned about the impending pain and
struggles to come with that. However, I was
pleasantly surprised. Every therapist stressed
the delicate nature of a TFCC recovery and the
importance of taking things slowly.
I have had nearly three months of physical
therapy now and have seen dramatic improvements.
I am not back on the court yet, but I
am seeing great gains in my flexibility and
strength.
Tearing the TFCC is a very common injury for
tennis players. If you have already experienced
a tear and the surgical repair, you know what
a long recovery process it is. If you haven’t,
be aware of swelling or injuries in your wrists.
While the recovery for this injury is about six
months, it is the only way to ensure a life-long
tennis game.

Page 14 Volume 13 Issue 43
Ladies Vantage By
Ladies Q&A.
Ladies, how do you balance professional and
family life? How do you handle team travel?
I have a 4 year old. He is the coolest little kid.
Of course he plays tennis already but my question
to you fellow ladies teaching professionals
are how do you balance your professional and
family life?
I was talking to a friend in NC recently and she
feels like I do. She agrees that with our profession
it is difficult to give our children the attention
they deserve. I know it’s a global issue to try
to balance family, work, fun, rest…but it’s an
important one.
Here are some of the solutions I have found
with Noah. Maybe you can help me out with new
ideas! I take him out of school when it rains and
spend the day with him going to the movies,
playing in puddles or even running errands with
him. In the evening, he is pretty tired so even if I
spend quality time with him in the evening, it’s
more chill time. In the summer, I make the choice
to create time for Noah during the day so that
we can go to the lake or the pool. I choose to go
back and teach later in the evening. My summer
schedule shows lessons and camps in the mornings,
Noah time from 12:30 to 5:00, then lessons
from 5:00 to 8:00 or 9:00, or even paperwork
from home while he is watching his favorite
cartoons. At this point, he is able to come to my
after school tennis program, so I enjoy having
him embarrass my other kids, but it’s not great for
business.
Let me know how you balance your personal
and professional life at
Sophie@brookstonetennis.com
Another question I have for you is how do
you handle tournament travel with your tennis
students?
I find team travel to be critical for our program:
• It creates team unity within the kids in our
program
• It helps parents and kids to see me and my
Joanne Moore
coaches in a different, more relaxed environment,
off the court.
• It gives me the opportunity to give the kids a
chance to understand what we do for match
preparations.
• It gives me a chance to show the parents
how to interact with their kids under pressure.
• I can see what needs to be put on the lesson
plan for the next month!
• The kids really look forward to it.
Now the problems that come with it:
• I have to cancel my lessons and my assistants’.
• Time away from my responsibilities at the
club and at home.
• Taking children in my car, my assistant’s car,
other parents’ car.
• Insurance solutions?
• How much do we charge?
• Overnight supervision.
• How often do you travel with your players?
Let me know how you handle team
travel. Sophie@brookstonetennis.com

Standard Page 15
Southern Officers
The “Standard” is the official newsletter for the
Southern Division of the United States Professional Tennis Association.
President
Bill Phillips - 337-849-5821
phillips@sta.usta.com
1st Vice President
Todd Upchurch - 704-258-7220
tupchurch1@gmail.com
2nd Vice President
Sophie Woorons-Johnston - 864-202-1917
Sophie@brookstonetennis.com
Secretary-Treasurer
Matt Grayson - 678-898-2904
mattgrayson72@gmail.com
Executive Director/ Past President
Pat Whitworth - 800-438-7782
usptasouthern@gmail.com
State Presidents
Alabama
Kevin Theos - 205-790-7256
theos@sta.usta.com
Arkansas
Jimbo Hobson - 501-835-9793
jimbopro@ipa.net
Georgia
Andrew Minnelli - 770-368-7040
ajm@acc1.org
Kentucky
Keith Cecil - 859-608-4640
kcecil@transy.edu
Louisiana
Ed Gaskell - 225-924-6273
edgaskell@bocagerc.org
Mississippi
Kevin Jackson - 662-840-3528
kjackson@tupcc.com
North Carolina
Marc Blouin - 919-876-0565 x101
m.blouin@hotmail.com
South Carolina
Mark Schminke - 443-622-8746
schminke85@yahoo.com
Tennessee
Joey Hall - 865-531-5038
jhall5@CovHlth.com
Head Tester
Tommy Wade - 256-341-4948
wade@decatur-al.gov
2013 Southern and State Board Nominations
The 2013 slates of officers for the USPTA Southern Division and State Chapters are presented and
a call for further nomination is hereby made and must be received by November 15th.
SouTherN
President - Todd Upchurch
1st Vice President - Sophie Woorons Johnson
2nd Vice President - Matt Grayson
Secretary/Treasurer - Kevin Theos
ALAbAMA
President - Johan Gedlitschka
Vice President - Ben Bradshaw
Treasurer - Jenny Robb
Secretary - Boo Mason
ArKANSAS
President - Jimbo Hobson
1st Vice President - Jake Shoemake
Secretary - John Meincke
Treasurer - Dee Cox
GeorGiA
President: Marcus Rutshe
1st Vice President - Bill Anderson
2nd Vice President - James Nichols
Treasurer - Ian Thomson
Secretary - Francis Ali
KeNTuCKy
President - Brett Atcher
Vice President - Jo Wallen
Vice President - D.J. McClure
Secretary - David Compton
LouiSiANA
President - Ed Gaskell
1st Vice President - Katherine Reigleman
2nd Vice President - Brody McCoy
Secretary/Treasurer - John Sruk
MiSSiSSippi
President - Bo Gard
1st Vice President - Scott Pennington
2nd Vice President - Barney Chadwick
Secretary - Anthony Hiatt
Treasurer - Matt Howell
NorTh CAroLiNA
President - Lane Evans
Vice President - Tom Parkes
Secretary - Kaitlin Flaherty
Treasurer - Kevin Brice
SouTh CAroLiNA
President - Mark Schminke
1st Vice President - Mark Rearden
2nd Vice President - Stephen Schram
Secretary/Treasurer - Dandavijaya Reddy
TeNNeSSee
President - Joey Hall
1st Vice President - Devin Crotzer
2nd Vice President - Brian Perry
Secretary - William Taylor
Treasurer - Gordon Pennington
Fax & Phone – 800-438-7782
Email – usptasouthern@gmail.com
USPTA Welcomes Our
New Members
Bartlett, Claire Chattanooga, TN
Benedict IV, Andrew Brentwood, TN
Bryant, William Huntsville, Al
Buckley, Francis Roswell, GA
Burdette, Jacqueline Oxford, MS
Caldwell, Thomas Anderson, SC
Desmars, Maxime Greenwood, SC
Freeman, Ashley Oxford, MS
George, Zorana Cordova, TN
Griffith, Kenneth Cumming, GA
Grimes, Jarred Pontotoc, MS
Havens, Robert Sullivans Island, SC
Hayes, Michael Jackson, TN
Kanterman, Antonio High Point, NC
King, Bryan Rock Hill, SC
King, Jordan Benton, AR
Knight, Shelley Knoxville, TN
McPherson, Paul Louisville, KY
Mileva, Elena Gastonia, NC
Miller, Farris Jackson, MS
Molin, Zachary Montgomery, AL
Neely, Michael Memphis, TN
Odom III, James Baton Rouge, LA
Robinson, Troy Kinston, NC
Sobers, Chuck Atlanta, GA
Summersill, Beau Wilmington, NC
Tant, Kevin Cartersville, GA
Thompson, James Duluth, GA
Trilla, Mariona Sylva, NC
Wetherell, Alex Cary, NC
USPTA Certification
Tests & Upgrades
OCTOBER
10/20/12 Lafayette, LA
The City Club
NOVEMBER
11/4/12 Birmingham AL
Highland Park Racquet Club
11/10/12 Fayetteville, NC
Methodist University
DECEMBER
12/8/12 Atlanta, GA
Dunwoody Country Club
12/9/12 Hilton Head, SC
Haig Point Club
12/9/12 Gastonia, NC
Racquet Club of Gastonia
12/9/12 Nashville, TN
WIlliamson County Tennis Complex

USPTA SOUTHERN DIVISION
NEWSLETTER
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