Bernadette Ewen - units.sla.org - Special Libraries Association

CapLits
Volume 17 Issue 4 Spring 2002
BULLETIN OF THE PHARMACEUTICAL AND HEALTH TECHNOLOGY DIVISION
Message From the Chair:
Bernadette Ewen
SLA Annual Conference
California Here We Come! The 2002 SLA Annual
Conference will be in Los Angeles, CA from June 8 th to
June 13 th . “Putting Knowledge to Work” is the theme of
the conference, and that is exactly what Julia Urwin
(Program Chair I) and Geeth Vijay-Rao (Professional
Development Chair) have been busy doing for you. They
have planned multiple educational and fun events for our
members. An outline of the PHT sponsored events are
available at http://www.sla.org/division/dpht/phtsla02.htm
Don’t forget to purchase your tickets for PHT sponsored
events:
Saturday: all day event
23 Pairs of Human Chromosomes; (DPHT CE)
Ticketed Event #130: $299.00 member; $399.00
nonmember
Tuesday: 7:00 am - 8:30 am
DPHT Breakfast and Business Meeting
Ticketed Event #620: $20.00
Additional details about the conference are available at
http://www.sla.org/content/Events/conference/2002annual
/index.cfm
TABLE OF CONTENTS
1 Message from the Chair
3 Division Officers
6 2002 P&HT Spring Meeting Notes
9 P&HT News and New Members
12 P&HT Membership Survey Form
16 P&HT Division SLA Conference Sponsored Events
20 Featured Article: Text Mining: A New Frontier for
Pharmaceutical Research
CapLits 1
Note that the PHT Division is having a BREAKFAST
Business Meeting. We are not having a luncheon to
save you valuable conference time in transit between
the Los Angeles Convention Center (sessions,
exhibits) and the SLA conference hotels (Division
breakfasts).
PHT Spring Meeting
Compliments to Sharon Srodin (Chair-Elect), Karen
Mirabile (Program Chair II), Regina Maxwell (Fund
Raising Chair I), Sandra Caddell (Fund Raising Chair
II), Denise Fobare-DePonio (Treasurer), Kathy
Anderegg (Secretary), and all of the other members,
speakers, and vendors who worked hard to make the
PHT Spring Meeting in Princeton a huge success!
To view the Spring Meeting session presentations
see
http://www.sla.org/division/dpht/spring02agen.htm.
SLA Headquarters
The SLA Board of Directors is working on rewriting
the associations bylaws and branding the association
in order to better keep up with the changing needs of
SLA and information professionals. To learn about
the latest on these initiatives, check out the BOARD
COMmunicate
(http://www.sla.org/content/SLA/Structure/boardindex/boardcom/index.cfm).
On February 22, 2002 Roberta I. Shaffer stepped
down as Executive Director of SLA. SLA Deputy
Executive Director, Lynn Smith will serve as acting
Executive Director.
Strategic Plan
To help meet the current and future needs of the
PHT Division, the Strategic Planning Chair (Karen
Kreizman Reczek) and committee members
(Stephanie Fitch, Sean DeNora, and me) have
drafted a multi-year strategic plan. The plan is
currently under review by the PHT Board and
Advisory Council. This strategic plan will be
presented to the membership at the Breakfast
Business Meeting in Los Angeles.

Thank You
At this time I want to thank the Executive Board,
Advisory Council, and all others who actively
participated in the PHT Division during my term.
Sharing your time and talent to better the PHT Division
is much appreciated. Please continue to let the
Executive Board and Advisory Council know both what
your professional needs are and what you can offer to
the PHT Division to help fulfill the professional needs
of the other PHT members.
I look forward to seeing you in LA!
Kind regards,
Bernadette Ewen, Chair
CapLits 2
Join the Division Discussion Group!
To subscribe to the division discussion group
send an e-mail to:
lists@lists.sla.org
In the body of the message type:
subscribe sla-dpht yourfirstname yourlastname
The address for posting messages is:
sla-dpht@lists.sla.org
Volume 17, Number 4 Spring 2002
CapLits is published quarterly by the Pharmaceutical and Health
Technology Division of the Special Libraries Association and is sent to
Division members as a benefit of membership. Special Libraries
Association assumes no responsibility for any of the statements and
opinions advanced by the contribution to the Association’s publications.
Editorial views do not necessarily represent the official position of the
Special Libraries Association. Acceptance of advertisements does not
imply endorsement of the product by Special Libraries Association.
DEADLINES
ISSUE DATE TO BE RECEIVED
Spring 2002 July 15, 2002
EDITOR
Jennifer L. Williams
ADVERTISING MANAGER
Barbara Boyajian
ADVERTISING RATES
Full Page $100/issue
Half Page $65/issue
Quarter Page $40/issue
Contact Information on Page 3

2001-2002 P&HT Division Executive
Board
Chair:
Bernadette Ewen
Aventis Pasteur
Discovery Drive
Swiftwater, PA 18370
Phone: 570-839-5459
Fax: 570-895-2611
Email: bernadette.ewen@aventis.com
Chair-Elect:
Sharon Srodin
Aventis Pharmaceuticals
EM - C1
PO Box 6800
Route 202-206
Bridgewater, NJ 08807
Phone: 908 231 2625
Fax: 908-231-2802
Email: sharon.srodin@aventis.com
Past Chair:
Jennifer Klein
AstraZeneca Pharmaceuticals
725 Chesterbrook Blvd. A-2W
Wayne, PA 19087
Phone: 610-695-1128
Fax: 610-772-7570
Email: jennifer.klein@astrazeneca.com
Secretary:
Kathy Anderegg
Bristol-Myers Squibb
PO Box 4000
(Rt. 206 and Province Line Road)
Princeton, NJ 08543
Phone: 609-252-4925
Fax: 609-252-7280
Email: Katherine.Anderegg@bms.com
Treasurer:
Denise Fobare-DePonio
Amgen, Inc.
One Amgen Center Drive, MS 14-1-A
Thousand Oaks, CA 91320-1789
Phone: 805-447-6618
Fax: 805-447-1981
E-mail: dfobare@amgen.com
2001-2002 P&HT Division
Committees & Advisory Council
Advertising Manager:
Barbara Boyajian
R.W. Johnson PRI
1000 Rt. 202, PO Box 300
Raritan, NJ 07828
Phone: 908-704-4109
Fax: 908-707-9680
Email: Bboyajia@prius.jnj.com
2001/2002 DIVISION OFFICERS
Awards Chair:
Jennifer Klein
AstraZeneca
725 Chesterbrook Blvd., A2West
Wayne, PA 19087
Phone: 610-695-1128
Fax: 610-889-1286
Email: jennifer.klein@astrazeneca.com
Biopharmaceutical Round-Table
Chair:
OPEN
Bulletin Editor:
Jennifer L. Williams
Merck & Co., Inc.
RY86-230
126 East Lincoln Avenue
Rahway, NJ 07065
Phone: 732-594-7392
Fax: 732-594-4172
Email: jennifer_williams@merck.com
Career Guidance/Student Relations
Chair:
Donna Gibson
Bristol-Myers Squibb Company
Pharmaceutical Research Lab
One Squibb Dr., Box 191
New Brunswick, NJ 08903-0191
Phone: 732-519-2269
Fax: 732-249-6729
Email: gibsond@bms.com
Division Archivist:
John Carey
FOI Services, Inc.
11 Firstfield Rd.
Gaithersburg, MD 20878-1704
Phone: 301-975-9400
Fax: 301-975-0702
Email: jcarey@foiservices.com
Employment Relations Chair:
Janet Cooper Weiss
Wyeth-Ayerst Research
865 Ridge Rd.
Monmouth Junction, NJ 08852
Phone: 732-274-4268
Fax: 732-274-4733
Email: WEISSJ2@war.wyeth.com
Fundraising Chair I:
Regina Maxwell
Wyeth-Ayerst Pharmaceuticals
St. Davids Center
555 East Lancaster Road, LL-CRIC
St. Davids, PA 19087
Phone: 610-971-5545
Fax: 610-995-3371
Email: maxwelr@labs.wyeth.com
CapLits 3
Fundraising Chair II/ Assistant
Treasurer:
Sandra Caddell
AstraZeneca Pharmaceuticals
725 Chesterbrook Blvd. A-2W
Wayne, PA 19087
Phone: 610-578-8098
Fax: 610-722-7799
Email:
sandra.caddell@astrazeneca.com
International Relations Chair:
Marlene Bobka
FOI Services Inc.
11 Firstfield Dr.
Gaithersburg, MD 29878-1707
Phone: 301-975-9400
Fax: 301-975-0702
Email: mbobka@foiservices.com
List Administrator:
Shannon M. Wally
MGI PHARMA, INC
6300 Old Shakopee Rd
Bloomington, MN 55438
Phone: 952-346-4730
Fax: 952-346-4830
Email: swally@mgipharma.com
Membership Chair:
Mitzi Killeen
Pfizer Global Research & Development
Ann Arbor Laboratories
Information Management
2800 Plymouth Road
Ann Arbor, MI 48195
Phone: 734-622-3211
Fax: 734-622-7008
Email: mitzi.killeen@pfizer.com
Networking Chair:
Karen Erani
Pfizer Inc., Information Center
235 East 42nd St.
New York, NY 10017
Phone: 212-573-2967
Fax: 212-808-8662
Email: eranik@pfizer.com
Nominating Committee Chairs:
Jim Quigley
Institute for Scientific Information Sales
3501 Market St.
Philadelphia, PA 19104-3389
Phone: 800-366-4474 ext. 1351
Fax: 215-243-2208
Email: james.quigley@isinet.com

Anne Morriseau
GlaxoSmithKline
Five Moore Drive
Research Triangle Park, NC 27707
Phone: 919-483-1151
Fax: 919-483-7548
Email: alm71531@glaxowellcome.com
Diane Webb
BizInt Solutions
650 N. Costello Pl.
Orange, CA 92869
Phone: 714-289-1000
Fax: 714-744-1316
Email: dqw@bizcharts.com
Professional Development Chair:
Geeth Vijay-Rao
Derwent
14 Wallingford Circle
Madison, WI 53717
Phone: 608-831-9154
Fax: 608-831-4579
Email: gvijay_rao@hotmail.com
Program Planning Chair I (annual):
Julia Urwin
AstraZeneca Pharmaceuticals.
1800 Concord Pike
Wilmington, DE 19880-5437
Phone: 302-886-3564
Fax: 302-886-7021
Email: julia.urwin@astrazeneca.com
Program Planning Chair II (spring):
Karen Mirabile
Adis International
860 Town Center dr.
Langhorne, PA 19047
Phone: 215-741-5211
Fax: 977-234-7329
Email: karen.mirabile@smtp.adis-usa.com
Public Relations Chair:
Jean Fisher
Market Measures Interactive, L.P.
354 Eisenhower Parkway - Plaza 1
Livingston, NJ 07039
http://www.mmi-research.com
Phone: 973-533-1800 x282
Cell Phone: 973-868-6822
Fax: 973-716-0336
Email: jfisher@mmi.nopworld.com
CapLits 4
Strategic Planning Chair:
Karen Kreizman Reczek
ACTS Testing Labs, Inc.
100 Northpointe Parkway
Buffalo, NY 14228
Phone: 716-505-3592
Fax: 716-505-3310
Email: Karen.Kreizman@actstesting.com
Web Site Chair:
Susan Zalenski
AstraZeneca Pharmaceuticals
725 Chesterbrook Blvd. D-3C
Wayne, PA 19087
Phone: 610-695-4429
Fax: 610-695-1967
Email: susan.zalenski@astrazeneca.com
The Acronym for the Pharmaceutical & Health
Technology Division is now DPHT.
The acronym used by SLA Headquarters for the
Division of Pharmaceutical & Health Technology was
officially changed in October 2001 from DPHM to
DPHT. Please update your P&HT bookmark and set of
listserv instructions:
• New P&HT bookmark:
http://www.sla.org/divison/dpht
• New P&HT Listserv subscribing instructions:
Send your message to: LISTS@LISTS.SLA.ORG
Leave the subject line blank.
In the body of the message, type:
SUBSCRIBE SLA-DPHT YOURFIRSTNAME YOURLASTNAME
• New P&HT Listserv sending instructions:
To post a message send it to:
SLA-DPHT@LISTS.SLA.ORG
Put an appropriate notation in the subject line.
In the body of the message, type your message.

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Report from the PH&T Spring Meeting 2002:
"The Evolution of the Information Professional: Adding Value in the 21 st Century Organization"
April 15 - 16, Princeton, NJ
It felt more like Summer than Spring as information professionals from around the U.S. and beyond
gathered in Princeton, N.J. for the Pharmaceutical & Health Technology Division's 2002 Spring Meeting.
Attendance soared higher than the recordbreaking temperatures, with over 120 attendees and 27
vendors staying cool inside the Princeton Marriott Forrestal Village as they networked, toured the
exhibits, sampled appetizing dishes, and listened to informative programs. This year's theme focused on
nontraditional ways to apply our skills as information professionals in order to meet the increasing
demands placed on us by today's fast-paced, technologically-focused organizations.
Roger Strouse, Lead Analyst at Outsell Inc., kicked things off Monday morning with his keynote address,
"Evolution of the Information Function: External Drivers, Professional Innovations." He presented
results from Outsell's survey of end-users regarding their information requirements and the ways they
currently utilize information services. These results present several challenges to today's information
professionals and Roger went on to categorize the key "meta issues" in today's information industry and
their impact on information centers and services. He then listed the key value-added services that we,
as information professionals, need to focus on in order to meet these challenges.
Competitive Intelligence is a field into which more and more information centers are venturing. The
Competitive Intelligence Forum brought together three speakers who broached this topic from different
angles. Lisa Hayes, Business Information Consultant at Aventis Pharmaceuticals, discussed how
"information" is turned into "intelligence". She defined the difference between information and
intelligence and explained the Competitive Intelligence Cycle. Lisa presented a real-life case study
involving recent pharmaceutical events and the process involved in utilizing seemingly disparate pieces
of news to formulate corporate strategies. The skill sets that librarians possess are uniquely suited to
this task. Cynthia Hetherington, principal of Hetherington Information Services LLC, provided a very
entertaining spin on how to use free Internet sites to find hidden information about companies, people,
private organizations, etc. She described some of the services she provides to her clients, who are
mainly private investigators and law enforcement personnel and told some amusing stories that illustrate
how valuable her skills as a librarian are in her line of work. She ended her talk by providing us with a
list of her top 10 sites for pharmaceutical information. Last, but certainly not least, Bonnie Snow,
Director of Pharmaceutical Markets at Dialog, provided a lively demonstration on using the pipeline
databases to mine for competitive information, track trends, and gain an overview of therapeutic areas.
Lorna Estall, Research Information Scientist at AstraZeneca Pharmaceuticals, opened the afternoon
session with her presentation on Websmart, a home-grown workflow tool developed and implemented by
the library. Websmart is a multi-featured database system used for tracking search requests and storing
the results. This system allows the library to generate statistical reports, capture search strategies and
develop best practices for searching. The users themselves can also track the status of their searches
and view results from previous requests.
In addition to the program sessions, attendees at this year's meeting had the opportunity to participate in
a mini Swap & Shop, organized by Barbara Maletz. This table was extremely popular, with many
innovative items on display. No one could resist "spying" on what their colleagues in other companies
were doing to promote their libraries. Employment assistance was another new feature for this year.
Janet Weiss, Employment Chair, enlisted the services of several library agencies to provide resume
screening and counseling for prospective applicants, and those with open positions to fill were
encouraged to post job descriptions on the message board provided. Thanks to Wontawk, Library Co-op
and ProLibra for volunteering their services.
CapLits 6

All attendees and exhibitors got to let loose and boogey-oogey Monday night at our Club Polly Esther's
Dance Party, sponsored by Semio. No encouragement was needed to get folks out on the dance floor
and "grooving" to the sounds of the 70's.
An abundant and delicious buffet (and bar!) satisfied dancers and non-dancers alike and kept things
going until closing. Thanks to Karen Mirabile, Programming Chair, for organizing this fun-filled event.
On Tuesday morning, attendees had additional time to enjoy a hot breakfast, visit the exhibit area and
check out the Swap & Shop table before convening for the day's sessions. June Strupczewski, Director
of Information & Library Services at Aventis Pharmaceuticals, opened the panel session on portals with
her overview of the Aventis Global Information Portal. She described how an international team of
librarians and IT professionals built a global portal from scratch in less than one year. The team took an
inventory of all key electronic resources and developed a company-focused taxonomy and indexing
policy. June provided a live demonstration of the functionality and administrative tools. Renee
Guttmann, Manager of Biomedical and Business Information at Pharmacia, followed with her profile of
Pharmacia's Global Information Network (GIN) Portal. Following several mergers, the libraries were
charged with consolidating all of the local library web sites into one and eliminating duplicate purchasing
and redundancy. Using Plumtree software, the team was able to accomplish this in an astonishing 6
weeks. The portal provides global, 24/7 access to electronic journals, databases, current awareness
services and document requests, and the display can be customized according to user preference.
Jean Fisher, Director of eBusiness Product Development for Market Measures/Cozint, provided an
overview of the client service portal her company developed so that their customers could view
purchased reports and industry news. They also utilized Plumtree software as well as iTopics from
NewsEdge.
A topic of concern to many corporate libraries these days is marketing. How can we promote our
services and create more user awareness? In order to get some ideas, we asked a panel of experts to
share their thoughts and experiences. Sue Gleckner, Manager of Information Services at J&J's Personal
Products Company, presented her top 10 tips for promoting an information center. Her campaigns for
International Special Librarians Day were a definite crowd pleaser. Shannon Wally, Research Librarian
at MGI Pharma, told us how she turned a virtually non-existent library into a valued resource for the
entire company. Cathy Knee from Merck shared her experience of planning and executing a virtual open
house for her organization. To conclude our meeting, Kathy Dempsey, editor of Computers in Libraries
and Marketing Library Services, provided us with many more tips and ideas for "getting noticed".
The complete program, meeting photos, and all of the presentations mentioned in this article may be
viewed on the PH&T web site at: http://www.sla.org/division/dpht/spring02.htm.
Thanks to all of the meeting organizers, sponsors, moderators, volunteers and attendees who made the
2002 Spring Meeting a huge success.
See you in Los Angeles!
Sharon Srodin
Chair-Elect
Pharmaceutical & Health Technology Division
CapLits 7

CapLits 8

P&HT News and Announcements
P&HT Website
Make sure you check the Pharmaceutical and Health Technology Division website
(http://www.sla.org/division/dpht/) regularly for new communications and division information. (Please
note our new URL!)
New P&HT Division Membership Directory
Attention vendors! The P&HT Division is still looking for a sponsor for its revised Membership Directory.
ISI has already pledged sponsorship. We still need $1500-2000 to fund the directory, and this is a great
opportunity for publicity to members of the division, as well as the rest of the information community. To
find out how your company can help, contact our Membership Chair, Mitzi Killeen at the address below.
Show your support for the Division!
Members, don’t forget to fill out the directory survey and return it to Mitzi Killeen. The deadline has been
extended to June 5, 2002. A copy of the survey can be found on page12 of this issue of CapLits, and
can be accessed on our website at http://www.sla.org/division/dpht/member.htm.
Mitzi Killeen, Membership Chair
Pfizer Global R & D, Ann Arbor Laboratories
Information Management
Phone: (734) 622-3211
Fax: (734) 622-7008
Email: mitzi.killeen@pfizer.com
In Memoriam
Earlier this year, P&HT Division member Lusi Wong died of lung cancer. She was a member of SLA for
several years. For the last several years she worked for Aventis Pasteur in Toronto, Canada.
Renison College announces major donation for teaching and academic facilities (April 16, 2002)
WATERLOO, Ont. -- A major gift to Renison College's $3-million Working Together -- Building Our Future capital
campaign was announced today by Michael Carty, chair of the college's board of governors. The four-year
campaign, launched in June 2001, seeks to enhance the college's teaching and academic facilities.
UW graduate Lincoln Wong, managing director of Triplewell Enterprises Ltd., of Scarborough, has donated
$350,000 to name Renison's new library in memory of his late wife, Lusi Wong. He graduated in 1972 with a
master's degree in chemistry. Lusi Wong was a librarian and received a UW mathematics degree in 1973.
The Lusi Wong Library will be prominently located in the college's new academic wing and will face the UW
campus. It will include a reading room and archival facility, an East Asian Studies Resource Centre and two small
group study rooms.
In making the gift, Wong said: "Lusi and I were both University of Waterloo graduates, and very much enjoyed our
time on campus. We are glad to be able to give something back to the university. I hope this donation will show our
appreciation and make a difference to current students and faculty." Joan McKinnon, Renison's local campaign
chair, said: "This very exciting gift is the largest in Renison's history. We are very grateful for Mr. Wong's generosity
because we realize the tremendous difference the new academic wing will make to students at Renison College
and the University of Waterloo." McKinnon added: "The library in particular will provide more student study carrels
and greater opportunity to access information quickly and easily on site. We look forward to the day when we are
able to cut the ribbon to this wonderful new facility."
CapLits 9

One of four federated and affiliated colleges at UW, Renison registers more than 5,000 annual course enrolments
in its social work, social development studies, East Asian studies and English-as-a-Second-Language programs.
Renison's social development studies program is currently the second largest in the Faculty of Arts at UW.
Contact:
Caroline Woerns, (519) 884-4404, ext. 605; cwoerns@uwaterloo.ca
Open P&HT Division Advisory Council Positions
THE PHT DIVISION NEEDS YOUR HELP!
If you've ever thought about playing a more active role in the Division and would like to share in the planning and
coordination of Division activities, now's your chance. Several Committee and Advisory Council positions for the
2002-2003 term need to be filled. Please contact Sharon Srodin for further details:
Open Positions
Advertising Manager
Biopharmaceutical Round-table Chair
Bulletin Editors (2)
Nominating Committee (2)
Program Planning Chair II
Strategic Planning Chair
Sharon Srodin
(908) 231-2625
sharon.srodin@aventis.com
New Pharmaceutical & Health Technology Division Members
The following are the new members to our Division since March 2002.
Welcome to our group!
Ms Lori J Delaney Ms Kathy Giotsas
Pushpinder K Gill Mr Rafael Kasprowski
Ms Michelle L Gonzales Ms Susan N Kesner
Ms Jodi L Gregory Ms Teresa Lane
Nilmini S Karunasena Ms Sue Lithgo
Sherry A Kim Ms Mary Ellen Myers
Ms Elaine M Logan Ms Sheila R Willis
Mr Robert C Moore Ms Regina M Housley
Ms Marie-Helene Morneau Mr James C Liu
Mr John J Mulhern Mr John D Mate
Ms Jill F Pritts Mr Kevin R Messner
Ms Patricia A Riese Ms Janet A Ohles
Ms Elisa Robert Ms Sandra M Peters
Ms Louise H Schaible Ms Jessica N Placke
Mr Dan Segal Ms Bonnie Snow
Ms Huguette F Streuli Mr David S Veinot
Mr David M Tulanian Ms Valerie E Wonder
Mr John L Cruickshank Mr William O Yates
Ms Trudy Galynker
CapLits 10

CapLits 11

PRO LIBRA ASSOCIATES INC.
Pro Libra Associates, Inc., a multi-service
company, provides a wide range of support
activities to information centers throughout
the country.
• Personnel Staffing
(Permanent & Temporary)
• Project Management
• Consulting Services
6 Inwood Place, Maplewood, NJ 07040 • www.prolibra.com
(973)762-0070 • (800)262-0070 • email: staffing@prolibra.com
®

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P&HT Membership Survey
We are updating our membership directory for the
Pharmaceutical and Health Technology Division of the
Special Libraries Association. Please provide your
address, etc. and indicate any changes, and select the
categories that apply to you.
Member’s Name
Company:
Department:
Address Line 1:
Address Line 2:
City, St/Prov, Postal Code:
Country:
Phone, Ext.:
Fax Number:
E-Mail:
The directory will contain several additional indexes to
assist members in finding specific information. Please
review the various categories and let me know all that
apply:
Category of Organization
__Academic Law Library
__Academic Health Library
__Agriculture
__Associations
__Biologicals
__Biotechnology
__Bookseller/Subscription Agent
__Consultants
__Consumer Products
__CRO
__Devices
__Diagnostics
__e-Publishing
__Education
__Executive Search
__Health System
__Hospital
__Information Provider
__Insurance
__Medical Communication/Advertising
__Medicine
__Non-Profit
__Nutrition Science
__Pharmaceuticals
__Publishing
__Software Producer
__Specialty Chemicals
__Technology Research/Commerce
__Translation
__Other__________________________
CapLits 12
Subject Area of Expertise
__Allied Health
__Biotechnology
__Cardiology
__Chemical Nomenclature
__Chemistry
__Clinical Nutrition
__Clinical Pharmacy
__Company History
__Consumer Health
__Cosmetics
__Dentistry
__Dermatology
__Drug Approval
__Drug Names
__Endocrinology
__Environment
__Food Science
__Foreign Drug Resources
__Gastroenterology
__Health Policy
__Health Services Administration
__Hospitals
__Legal
__Managed Care
__Manufacturing
__Medical Devices
__Medical Diagnostics
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__Other___________________________
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CapLits 13
__Library Works
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CapLits 14
Please respond by e-mail or fax by June 5, 2002.
Thanks!
Mitzi Killeen
Membership Chair, Pharmaceutical and Health
Technology Division
E-mail: mmk@chartermi.net
Fax: (800) 877-6883

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Pharmaceutical & Health Technology Division
Sponsored Events
Special Libraries Association’s 93 rd Annual Conference
Los Angeles, CA
June 8 – 13, 2002
Saturday, June 8, 2002
8:00 AM - 4:00 PM
A Bioinformatics Primer: Information Behind 23 Pairs of Human Chromosomes
(Continuing Education: Ticketed Event # 130 = $299/member; $399/non-member)
Instructor: Geeth Vijay-Rao, Doctoral Student, University of Wisconsin, Madison, WI
Sunday, June 9, 2002
3:00 PM – 5:00 PM
Pharmaceutical & Health Technology Division Board Meeting
Meeting is open to all Pharmaceutical & Health Technology Division members and other interested SLA Annual
Conference attendees.
2001 –2002 Chair: Bernadette Ewen, Aventis Pasteur
6:00 PM – 8:00 PM
CAS & ACS SLA Evening Reception
Kick off the LA conference mingling with colleagues from the Pharmaceutical & Health Technology, Chemistry,
Biomedical & Life Sciences, and Environment & Resource Management Divisions. This free reception is sponsored
by two of our key vendors.
Monday, June 10, 2002
7:00 AM – 8:30 AM
Pharmaceutical & Health Technology Division Networking Breakfast (free)
11:30 – 1:00 PM
Transforming the Organization: From Intranets to Portals: Is the Future Here or is it Hype?
Some pharmaceutical companies are utilizing portal software packages to replace local intranets to consolidate
access to information resources, both internal and Web-based. What issues are inherent in such a move? Does
uniform access to content come at a price? What should be the information professional’s role in such initiatives?
Speakers: Fred Balliet, AstraZeneca Pharmaceuticals; Karen Lyons, Brystol-Myers Squibb; Layne Johnson,
Pharmacia; Beverly Buckta, AstraZeneca Pharmaceuticals
1:30 PM – 3:00 PM
Where’s My Stuff: Taxonomy and Lexicon as Keys to Access
The process and art of creating taxonomies has long been a core competency of information professionals, but one
that seems to have lost its glamour. Recently, the problem has become overwhelming with the sheer volume of
available content. Consequently, the effective categorizing of data is back in vogue.
Speakers: Mary Chitty, Cambridge Healthtech Institute; John Blossom, Outsell
3:30 PM – 5:00 PM
Aggregators in 2002: What’s Hot in Database Aggregation
What will influence your choice in database aggregators? Find out what leading vendors are providing, planning
and predicting for the future as Dialog, Ovid, ISI and Elsevier present their version of what’s hot. Whether it’s
content or technology driving the latest strategies, you need to know.
Speakers: John Tagler, Elsevier; TBA, Bonnie Snow, Dialog; ISI, Patti Corbett, Ovid Technologies
Tuesday, June 11, 2002
7:00 AM – 8:30 AM
Pharmaceutical & Health Technology Division Breakfast and Business Meeting
Support the Pharmaceutical & Health Technology Division and sign up for the annual business meeting on
Tuesday, June 11th. This breakfast meeting is a ticketed event ($20) so please make sure you sign up when you
register for the conference. Come and listen to the important issues and topics of the past year and network with
your colleagues over a full and healthy breakfast.
(Ticketed Event #625 = $20/person)
CapLits 16

9:30 AM – 11:00 AM
Knowledge Management: User-Driven Approaches at Biopharmaceutical Companies
Large organizations have been implementing programs to manage both explicit and intangible kinds of knowledge
for a number of years. Smaller biopharmaceutical organizations are now beginning to handle the systematic
sharing of corporate knowledge. The presenters will demonstrate how effective systems can expedite decision
making in their organizations.
Speaker: Mara Matsumara, Cell Genesys
1:30 PM – 3:00 PM
Winding your Way Through the Maze of Regulatory Information: Are you Compliant?
This industry specific session will review in detail some of the key resources and tools essential to support the
complex information requirements of regulatory affairs. Commentary and case studies will focus on the issues and
challenges faced by information professionals in their support of this segment of the pharmaceutical sector.
Speaker: Marlene Bobka, FOI Services
3:30 PM – 5:00 PM
Marketing to Client Segmentations in the Pharma Industry: Increasing your ROI Potential
Is your intranet all dressed up with nowhere to go? Are your clients maximizing use of the available resources? Are
you working harder and not smarter? Gather and share marketing how-to’s to beef-up your effectiveness in all
these areas and ensure maximum ROI on your resources and services.
Speakers: Kristine Dworkin, Hwelett Packard; Molly Bernard, ZymoGenetics
Wednesday, June 12, 2002
7:00 AM – 8:30 AM
Pharmaceutical & Health Technology Division Networking Breakfast
Free to Pharmaceutical & Health Technology Division members.
12:00 PM – 1:30 PM
Platforms of Access: Integrating Pipeline Data into Business Processes
Sources of drug pipeline information are available from traditional online vendors as well as via producer-specific
platforms. Some pharmaceutical companies have also loaded this data internally. Join us for a discussion
regarding the relative merits of different platforms of delivery as well as knowledge management initiatives in this
area.
Speakers: Sylvia Salvage, Ovid Technologies; Ann Wescott, Prous Science; Stephen Highcock, Bristol-Myers
Squibb
2:00 PM – 3:30 PM
The Evolving Global Model: What a Difference a Year can Make!
AstraZeneca and GlaxoSmithKline are two big pharmaceutical players having recently gone through merger mania.
At SLA last year we heard about their race to become global players in the information science arena. Back by
popular demand, see how the race is being run as these two companies share their ongoing transformation.
Speakers: Kathleen O’Connell, AstraZeneca Pharmaceuticals; Arlene Smith, GlaxoSmithKline
4:00 PM – 6:00 PM
Pharmaceutical & Health Technology Division Board Meeting
Meeting is open to all Pharmaceutical & Health Technology Division members and other interested SLA Annual
Conference attendees.
2002-2003 Chair: Sharon Srodin, Aventis Pharmaceuticals
7:00 PM
Pharmaceutical & Health Technology Division Networking Dinner
A group dining event where each participating member will pay for his/her own meal. Additional details and sign up
sheets will be available at the Pharmaceutical & Health Technology Division networking breakfasts.
Hostesses: Denise Fobare-Deponio, Amgen, Debra Hartzman, Amgen.
Thursday, June 13, 2002
9:00 AM – 4:00 PM
Jewels by the Sea: Birch Aquarium and Scripps Institute
(Ticketed Event # 920) This event has been cancelled.
CapLits 17

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CapLits 19
Sneak Peek:
Where’s My Stuff: Taxonomy and Lexicon as
Keys to Access
Member Mary Chitty has worked hard to produce a
wonderful presentation at the June SLA conference
on the use of taxonomies to aid access to
information. Don’t miss this exciting and
informative discussion, which will answer these
burning questions:
• Information overloaded: overworked and
underappreciated?
• Taxonomies: what are they? How can they help
with information overload?
• Taxonomy case study: how much do people
want?
• Reinventing big pharma, biotech, publishing,
other companies and librarians: Evolution or
Revolution? Why change?
• What can librarians do?
• Do we have a strategy?
Join us on Monday, June 10, 2002 from 1:30 –
3:00pm to explore “Where’s My Stuff? Taxonomy
and Lexicon as Keys to Access.”
Preview her presentation at:
http://www.genomicglossaries.com/presentation/SLA
_outline.asp

Text Mining: A New Frontier for Pharmaceutical Research
Ronen Feldman
ClearForest Corporation
ronen@clearforest.com
212-432-1515
15 E 26 St., NY, NY, 10010
ABSTRACT
The information age has made it easy to store large amounts of data. The proliferation of documents available on
the Web, on corporate intranets, on news wires, and elsewhere is overwhelming. However, while the amount of
data available to us is constantly increasing, our ability to absorb and process this information remains constant.
Search engines only exacerbate the problem by making more and more documents available in a matter of a few
key strokes. Text Mining is a new and exciting research area that tries to solve the information overload problem by
using techniques from data mining, machine learning, NLP, IR and knowledge management. Text Mining involves
the preprocessing of document collections (text categorization, term extraction, and information extraction), the
storage of the intermediate representations, the techniques to analyze these intermediate representations
(distribution analysis, clustering, trend analysis, association rules etc.) and visualization of the results.
2. Introduction
Data Mining and Knowledge Discovery seek to turn the vast amounts of data available in digital format into useful
knowledge. Classic Data Mining concentrates on structured data, stored in relational databases or in flat files.
However, it is now clear that only a small portion of the available information is in structured format. It is
estimated that up to 80% of the data available in digital format is non-structured data. Most notably, much of
information is available in textual form, with little or no formatting. Hence the growing interest in Text Mining,
which is the area within Data Mining that focuses on Data Mining from textual sources.
The first issue to address when performing Text Mining is to determine the underlying information on which the
Data Mining operations are applied. Our approach to text mining is based on extracting meaningful concepts that
annotate the documents. A typical text mining system begins with collections of raw documents, without any labels
or tags. Documents are first automatically labeled by categories, terms or entities extracted directly from the
documents. Next, the concepts and additional higher-level entities (that are organized in a hierarchical taxonomy)
are used to support a range of KDD operations on the documents. The frequency of co-occurrence of concepts can
provide the foundation for a wide range of KDD operations on collections of textual documents, such as finding
sets of documents whose concept distributions differ significantly from that of the full collection, other related
collections, or collections from other points in time.
A straightforward approach is to use the entire set of words in the documents as inputs to the Data Mining
algorithms. However, as was shown by Rajman and Besançon ([6]), the results of the mining process in this
approach are often rediscoveries of compound nouns (such as that “Wall” and “Street” or that “Ronald” and
“Reagan” often co-occur), or of patterns that are at too low a level to be significant (such as that “shares” and
“securities” co-occur).
A second approach ([3][4]) is to use tags associated with the documents, and to perform the Data Mining operations
on the tags. However, to be effective this requires:
• Manual tagging - which is unfeasible for large collections; or
• Automated tagging – using any one of the many automated categorization algorithms.
This approach suffers from two drawbacks. First, the number of distinct categories that such algorithms can
effectively handle is relatively small, thus limiting the broadness of the mining process. More importantly, the
process of automated categorization requires defining the categories a priori, thus defeating the purpose of
discovery within the actual text.
CapLits 20

A third approach is text mining via information extraction ([1][2][5][7][8][9]), whereby we first perform
information extraction on each document to find events, facts and entities that are likely to have meaning in the
given domain, and then perform the data mining operations on the extracted information. A possible “Event” may
be that a company has entered a joint venture, or has executed a management change. The extracted information
provides much more concise and precise data for the mining process, than in a word-based approach, and tends to
represent more meaningful concepts and relationships in the document’s domain. On the other hand, in contrast to
the tagging approach, the information-extraction method allows for mining of the actual information present within
the text, rather than the limited set of tags associated to the documents. Using the information extraction process,
the number of different relevant entities, Events and facts on which the data mining is performed is unbounded,
typically thousands or even millions, far beyond the number of tags which any automated tagging system could
handle.
While on a basic level one can rely on generic proper name recognition that is mostly domain-independent, the
power of this text mining approach is most apparent when coupled with extraction specific to the domain of
interest. Thus, for example, when mining a collection of financial news articles, we would want to extract pertinent
information on companies, industries and technologies - information such as mergers, acquisitions, management
positions etc.
We will start by describing the typical architecture of a text mining system. We will then describe a specific Text
Mining system that is able to visually display relationships between extracted entities.
1. Architecture of Text Mining Systems
A Text Mining system is composed of 3 major components:
1. Information Feeders: enable the connection between various textual collections and the tagging modules.
This component connects to any web site, streamed source (such a news feed), internal document
collections and any other types of textual collections.
2. Intelligent Tagging: A component responsible for reading the text and distilling (tagging) the relevant
information. This component can perform any type of tagging on the documents such as statistical tagging
(categorization and term extraction), semantic tagging (information extraction) and structural tagging
(extraction from the visual layout of documents).
3. Business Intelligence Suite: A component responsible for consolidating the information from disparate
sources, allowing for simultaneous analysis of the entire information landscape.
In addition the output of the tagging component can be fed into external systems such as corporate databases,
workflow systems or file systems. The tagging system is connected to the business intelligence suite or to the
external systems either by producing rich XML documents or by using an API (application programming interface)
that can connect directly to the internal data structures of the tagging process.
An example of such an XML document is shown in Figure 1. We can see several examples of annotation of
entities (like “inducible nitric oxide synthase inhibitors” as a Concept Term, and “Alzheimer's disease” as a
DiseaseDisorder). Figure 1 - XML Annotation of an input document
New
hexahydro-7-1H-azepin-2-ylhexanoic
acid derivatives are
inducible nitric oxide
synthase inhibitors used for
treating e.g. inflammation,
pain, ophthalmic diseases
and Alzheimer's disease.
-
1
ConceptsTerms
inducible nitric oxide synthase inhibitors
4
DiseaseDisorder
Alzheimer's disease
CapLits 21

In Figure 2 we can see the schematic diagram of a typical text mining system as was described above.
Corporate
Databases
External Systems
Integration
File
Systems
Rich
XML
/API
Semantic Tagging
Statistical Tagging
Structural Tagging
WEB SITES/
HTML
Workflow
Systems
NEWS
FEEDS
CapLits 22
Business Intelligence Suite
Business Intelligence
Suites
ClearTags Intelligent Suite
(Intelligent Tagging Auto-Tagging)
INTERNAL
DOCUMENTS
Rich
XML
/API
U n s t r u c t u r e d C o n t e n t
Figure 3 - Architecture of Text Mining Systems
OTHER
“RAW” DATA
A more detailed description of the intelligent tagging component is shown in Figure 3. Each of the taggers is using
a separate training module that is based on annotated examples. A more detailed discussion of the training modules
will be presented in the following sections. The training module for the structural tagging is producing document
signatures that are then saved and mapped against new documents. The training module for the statistical tagging is
producing classifiers for each of the categories and the training module for the semantic training is producing
information extraction rules based on annotated documents.
ClearTags IntelligentSuite
(Intelligent TaggingAuto
Auto-Tagging) Tagging)
Tagging Controller
Rich
XML
/API
Semantic
tagger
Statistical
tagger
Structural
tagger
Fetcher
Unstructured
Content
Rulebooks
Classifiers
Classifiers & Term
Extraction
Structural
Templates
Semantic Clear
Trainer Lab
Statistical
Trainer
Structural
Trainer
Figure 3 - Detailed Description of the Intelligent Tagging Component

3. Visualizations and Analytics for Text Mining
When developing a text-mining system one of the crucial needs is the ability to browse through the document
collection and being able to “visualize” the various elements within the collection. This type of interactive
exploration enables one to identify new types of entities and relationships that can be extracted and, better explore
the results of the information extraction phase.
We provide example by using a visualization tool by ClearForest Corporation called ClearResearch. This tool
enables the user to visualize relationships between entities that were extracted from the documents. The system
enables to view collocations between entities or a semantic map that will show entities that are related by any of a
defined set (user definable) of relationships. Demonstrations of this product can be viewed at
http://www.clearforest.com/downloads/white_papers.asp.
4. Summary
Due to the abundance of available textual data, there is a growing need for efficient tools for Text Mining. Unlike
structured data, where the data mining algorithms can be performed directly on the underlying data, textual data
requires some preprocessing before the data mining algorithm can be successfully applied. Information Extraction
has proved to be an efficient method for this first preprocessing phase. Text mining based on Information
Extraction attempts to hit a midpoint, reaping some benefits from each of the extremes while avoiding many of
their pitfalls. On the one hand, there is no need for human effort in labeling documents, and we are not constrained
to a smaller set of labels that lose much of the information present in the documents. Thus the system has the
ability to work on new collections without any preparation, as well as the ability to merge several distinct
collections into one (even though they might have been tagged according to different guidelines which would
prohibit their merger in a tagged-based system). On the other hand, the number of meaningless results is greatly
reduced and the execution time of the mining algorithms is also reduced relative to pure word-based approaches.
Text mining using Information Extraction thus hits a useful middle ground on the quest for tools for understanding
the information present in the large amount of data that is only available in textual form. The powerful combination
of precise analysis of the documents and a set of visualization tools enable the user to easily navigate and utilize
very large document collections.
For more information about the ClearResearch product, please contact :
Mark McCarthy
(212) 432-1515, ext. 211
www.clearforest.com
REFERENCES
[1] Appelt, Douglas E., Jerry R. Hobbs, John Bear, David Israel, and Mabry Tyson, 1993. ``FASTUS: A Finite-State
Processor for Information Extraction from Real-World Text'', Proceedings. IJCAI-93, Chambery, France, August 1993.
[2] Appelt, Douglas E., Jerry R. Hobbs, John Bear, David Israel, Megumi Kameyama, and Mabry Tyson, 1993a. ``The SRI
MUC-5 JV-FASTUS Information Extraction System'', Proceedings, Fifth Message Understanding Conference (MUC-5),
Baltimore, Maryland, August 1993.
[3] Feldman R., and Hirsh H., 1996. Exploiting Background Information in Knowledge Discovery from Text. Journal of
Intelligent Information Systems. 1996.
[4] Feldman R., Aumann Y., Amir A., Klösgen W. and Zilberstien A., 1997. Maximal Association Rules: a New Tool for
Mining for Keyword co-occurrences in Document Collections, In Proceedings of the 3rd International Conference on
Knowledge Discovery, KDD-97, Newport Beach, CA.
[5] Lin D. 1995. University of Manitoba: Description of the PIE System as Used for MUC-6 . In Proceedings of the Sixth
Conference on Message Understanding (MUC-6), Columbia, Maryland.
[6] Rajman M. and Besançon R., 1997. Text Mining: Natural Language Techniques and Text Mining Applications. In
Proceedings of the seventh IFIP 2.6 Working Conference on Database Semantics (DS-7), Chapam & Hall IFIP
Proceedings serie. Leysin, Switzerland, Oct 7-10, 1997.
[7] Riloff Ellen and Lehnert Wendy, Information Extraction as a Basis for High-Precision Text Classification, ACM
Transactions on Information Systems (special issue on text categorization) or also Umass-TE-24, 1994.
[8] Sundheim, Beth, ed., 1993. Proceedings, Fifth Message Understanding Conference (MUC-5), Baltimore, Maryland,
August 1993. Distributed by Morgan Kaufmann Publishers, Inc., San Mateo, California.
[9] Tipster Text Program (Phase I), 1993. Proceedings, Advanced Research Projects Agency, September 1993.
CapLits 23