UPGRADING REPAIRING PCs
UPGRADING REPAIRING PCs UPGRADING REPAIRING PCs
202 Chapter 7—Parallel Ports, Printers, Scanners, and Drives Troubleshooting Parallel Port and Other Types of Scanners Scanners are among the most popular add-ons to computers, but they can cause plenty of problems for users. Use Table 7.11 to help make scanning trouble-free. Table 7.11 Scanner Troubleshooting Interface Type Problem Causes Solution Parallel Slow scanning Wrong port Use ECP or EPP speed setting mode per scanner. Scanner not Problems with Shuffle order of scanner and recognized daisy-chain non-printing device; check when scanner port settings; try scanner by used with itself; install second parallel non-printer port; make sure SCSI/ devices or Parallel scanner set for as third item parallel mode; check device (printer, driver setup during boot; scanner, and and set SCSI/Parallel anything else) scanner for SCSI mode; check cable. SCSI Scanner not Termination Terminate scanner only if recognized set wrong; last device in SCSI daisywrong SCSI chain; look for switch or ID; no terminating plug and check drivers operation; check SCSI IDs installed already in use and select an unused number; install TWAIN or ISIS drivers as well as SCSI drivers; check cable. USB Scanner not USB port not Enable USB port in BIOS or recognized working or install card; check port for not present IRQ conflict; use Windows 98, ME, or 2000 to avoid support problems with Windows 95B; get updated drivers; check cable. All Scanner worked TWAIN.DLL Use Windows 98’s Version with Windows file was Conflict Manager to 95, but not replaced by determine if TWAIN.DLL after Windows Windows 98 was replaced; use the 98 upgrade original version (backed up by VCM). Scanner not Scanner turned Turn on scanner, open recognized off when system Windows 9x/Me/2000’s booted Device Manager and refresh devices; if this doesn’t work, leave the scanner on and reboot the system.
Table 7.11 Scanner Troubleshooting Continued Parallel Port Drives 203 Interface Type Problem Causes Solution Acquire TWAIN or ISIS Verify scanner detected by command in drivers not system; if scanner works Photoshop or properly installed with its own software (not other or registered in launched from another programs system Registry; application), reinstall won’t launch scanner turned drivers and verify Acquire scanner off command works. Graphics look Wrong Use Table 7.12 distorted scanning mode to determine best scanning during scan set for document mode by document type. Use Table 7.12 as a quick reference to help determine the best scanning mode for your documents. Table 7.12 Recommended Scanning Modes for Document Types Color B&W Photo Document Type Photo Drawing Text Scanning Mode Line Art No Yes Yes No OCR No No Yes No Grayscale No Yes 1 No Yes Color photo Yes No No Yes 2 Color halftone Yes 3 No No No Color drawing No Yes No No 256-color No Yes No No Copy/fax Yes 4 Yes 4 Yes 4 Yes 4 1. Recommended only for drawings containing pencil shading and ink wash effects 2. Use to convert color to black and white if photo-editing software conversion is unavailable or produces inferior results 3. Adjust halftone options to match output device’s requirements 4. Use to prepare scanned image for sending as fax or when image will be photocopied; converts all tones to digital halftones Parallel Port Drives Parallel ports were originally designed for printing, but have been pressed into service for many different tasks, including tape, optical, and removable-media drives. Use Table 7.13 to help you get the most from parallel port interface drives.
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Table 7.11 Scanner Troubleshooting Continued<br />
Parallel Port Drives 203<br />
Interface Type Problem Causes Solution<br />
Acquire TWAIN or ISIS Verify scanner detected by<br />
command in drivers not system; if scanner works<br />
Photoshop or properly installed with its own software (not<br />
other or registered in launched from another<br />
programs system Registry; application), reinstall<br />
won’t launch scanner turned drivers and verify Acquire<br />
scanner off command works.<br />
Graphics look Wrong Use Table 7.12<br />
distorted scanning mode to determine best scanning<br />
during scan set for<br />
document<br />
mode by document type.<br />
Use Table 7.12 as a quick reference to help determine the best scanning<br />
mode for your documents.<br />
Table 7.12 Recommended Scanning Modes for Document Types<br />
Color B&W Photo<br />
Document Type Photo Drawing Text Scanning Mode<br />
Line Art No Yes Yes No<br />
OCR No No Yes No<br />
Grayscale No Yes 1 No Yes<br />
Color photo Yes No No Yes 2<br />
Color halftone Yes 3 No No No<br />
Color drawing No Yes No No<br />
256-color No Yes No No<br />
Copy/fax Yes 4 Yes 4 Yes 4 Yes 4<br />
1. Recommended only for drawings containing pencil shading and ink wash effects<br />
2. Use to convert color to black and white if photo-editing software conversion is unavailable or<br />
produces inferior results<br />
3. Adjust halftone options to match output device’s requirements<br />
4. Use to prepare scanned image for sending as fax or when image will be photocopied; converts<br />
all tones to digital halftones<br />
Parallel Port Drives<br />
Parallel ports were originally designed for printing, but have been<br />
pressed into service for many different tasks, including tape, optical,<br />
and removable-media drives.<br />
Use Table 7.13 to help you get the most from parallel port interface<br />
drives.