UPGRADING REPAIRING PCs
UPGRADING REPAIRING PCs UPGRADING REPAIRING PCs
196 Chapter 7—Parallel Ports, Printers, Scanners, and Drives Table 7.6 PDL Versus Host-Based Printers Printer Type Feature Benefit Drawback PDL (includes Page rendered Printer can be used Higher cost because HP-PCL and in printer independently of a brains are inside the compatibles, PC or particular printer PostScript) operating system; MS-DOS support Host-based Page rendered Lower cost because Printer must be by computer brains are inside the married to a computer PC, not the printer with a compatible operating system and minimum performance requirements; non- Windows support is chancy; often can’t be networked Use Table 7.7 to determine the simplest way to test a printer. Note that host-based printers must have their drivers installed before they can print. Table 7.7 Testing Printers Printer Type Test Method Non-PostScript printer Enter DIR>LPTI from a command prompt (MS-DOS or using PDL or escape Windows 9x/Me); printer will print directory listing. sequences (HP-PCL, compatibles, dot-matrix, inkjet) PostScript printer You must send PostScript commands to the printer directly to test it without drivers. You can use PostScript printer test in Microsoft MSD or install correct drivers and use test print. (Windows 9x/NT/2000/ME offer a printer test at the end of the driver install process. This test can also be performed at any time through the printer’s icon in the Printer’s folder.) Host-based printer Install correct drivers and then use test print as earlier. Printer Hardware Problems Use Table 7.8 to track down problems and solutions with printers (any interface type). Table 7.8 Troubleshooting Printer Problems Printer Symptom Type Cause(s) Solutions Fuzzy printing Laser Damp paper Use paper stored at proper temperature and humidity.
Table 7.8 Troubleshooting Printer Problems Continued Printers 197 Symptom Printer Type Cause(s) Solutions Inkjet Wrong paper Use inkjet-rated paper; check print type or setting and match settings and printer resolution to paper type; make settings sure you’re using correct side of paper (look for a “print this side first” marking on the package). Inkjet Cartridge Reseat cartridge; run cleaning clogged or utility; remove Canon cartridge not seated correctly from unit and clean printhead. White lines Inkjet Some nozzles Use nozzle-cleaning routine on through clogged printer or utility program in printer printed text or graphics driver to clean; retest afterwards. On Canon, HP, and other printers with removable printheads, clean printhead with alcohol and foam swab. On Epson and other models with fixed printhead, use cleaning sheet to clean printhead. On any model, replace printer cartridge if three cleaning cycles and tests don’t clear up clogging. Impact Pins in Remove printhead and clean with dot- printhead alcohol and foam swab; retest. matrix stuck or broken If pins are bent or broken, repair or replace printhead. Check head gap and adjust to avoid printhead damage; widen head gap for envelopes, labels, and multipart forms; adjust back to regular position for normal paper. Change ribbon; discard ribbons with snags or tears. Variable print Laser Toner unevenly Remove toner cartridge and shake density distributed in from side to side; check printer drum or toner position and ensure it’s level; check cartridge for light leaks; replace toner cartridge or refill toner. Fuzzy white Laser Dirty Clean corotrons per manufacturer lines on pages corotrons (corona wires) recommendation. Pages print Laser Broken charger Replace toner cartridge if it consolid black corotron tains corotron, or repair printer. Pages print Laser Broken Repair transfer corotron. solid white transfer corotron
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196<br />
Chapter 7—Parallel Ports, Printers, Scanners, and Drives<br />
Table 7.6 PDL Versus Host-Based Printers<br />
Printer Type Feature Benefit Drawback<br />
PDL (includes Page rendered Printer can be used Higher cost because<br />
HP-PCL and in printer independently of a brains are inside the<br />
compatibles, PC or particular printer<br />
PostScript) operating system;<br />
MS-DOS support<br />
Host-based Page rendered Lower cost because Printer must be<br />
by computer brains are inside the married to a computer<br />
PC, not the printer with a compatible operating<br />
system and minimum<br />
performance<br />
requirements; non-<br />
Windows support is<br />
chancy; often can’t be<br />
networked<br />
Use Table 7.7 to determine the simplest way to test a printer. Note<br />
that host-based printers must have their drivers installed before<br />
they can print.<br />
Table 7.7 Testing Printers<br />
Printer Type Test Method<br />
Non-PostScript printer Enter DIR>LPTI from a command prompt (MS-DOS or<br />
using PDL or escape Windows 9x/Me); printer will print directory listing.<br />
sequences (HP-PCL,<br />
compatibles, dot-matrix,<br />
inkjet)<br />
PostScript printer You must send PostScript commands to the printer directly<br />
to test it without drivers. You can use PostScript printer test<br />
in Microsoft MSD or install correct drivers and use test print.<br />
(Windows 9x/NT/2000/ME offer a printer test at the end of<br />
the driver install process. This test can also be performed at<br />
any time through the printer’s icon in the Printer’s folder.)<br />
Host-based printer Install correct drivers and then use test print as earlier.<br />
Printer Hardware Problems<br />
Use Table 7.8 to track down problems and solutions with printers<br />
(any interface type).<br />
Table 7.8 Troubleshooting Printer Problems<br />
Printer<br />
Symptom Type Cause(s) Solutions<br />
Fuzzy printing Laser Damp paper Use paper stored at proper temperature<br />
and humidity.