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UPGRADING REPAIRING PCs

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174<br />

Chapter 6—Serial Ports and Modems<br />

1. Right-click the My Computer icon and select Properties. Or,<br />

you can open Control Panel and left-click the System icon<br />

twice.<br />

Then, click the Device Manager tab, Ports entry, and select a<br />

specific port (such as COM 1).<br />

2. Click the Properties button and then click the Resources tab to<br />

display the current resource settings (IRQ, I/O) for that port.<br />

3. Check the Conflicting Devices List to see whether the port is<br />

using resources that conflict with other devices. If the port is<br />

in conflict with other devices, click the Change Setting button<br />

and then select a configuration that does not cause<br />

resource conflicts. You might need to experiment with these<br />

settings until you find the right one.<br />

4. If the resource settings cannot be changed, they most likely<br />

must be changed via the BIOS Setup. Shut down and restart<br />

the system, enter the BIOS setup, and change the port configurations<br />

there.<br />

In addition to the COM 1/COM 3 and COM 2/COM 4 IRQ conflicts<br />

noted earlier, some video adapters have an automatic address<br />

conflict with COM 4’s I/O port address (not IRQ).<br />

You can also use the Modems Diagnostic tab (discussed earlier in<br />

this chapter) to test a serial port, whether or not a modem is actually<br />

present.<br />

Advanced Diagnostics Using Loopback Testing<br />

One of the most useful types of diagnostic test is the loopback test,<br />

which can be used to ensure the correct function of the serial port<br />

and any attached cables. Loopback tests are basically internal (digital)<br />

or external (analog). You can run internal tests by unplugging<br />

any cables from the port and executing the test via a diagnostics<br />

program.<br />

The external loopback test is more effective. This test requires that<br />

a special loopback connector or wrap plug be attached to the port<br />

in question. When the test is run, the port is used to send data out<br />

to the loopback plug, which routes the data back into the port’s<br />

receive pins so that the port is transmitting and receiving at the<br />

same time. A loopback or wrap plug is nothing more than a cable<br />

that is doubled back on itself.<br />

Following is a list of the wiring necessary to construct your own<br />

loopback or wrap plugs. Check with the vendor of your testing<br />

software to determine which loopback plug design you need to use,<br />

or purchase pre-built ones from the vendor.

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