UPGRADING REPAIRING PCs

UPGRADING REPAIRING PCs UPGRADING REPAIRING PCs

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148 Chapter 5—Floppy, Removable, Tape, and Flash Storage Table 5.2 Floppy Disk Logical Formatted Parameters Continued Current Formats Obsolete Formats Tracks per Side 80 80 80 80 40 40 40 40 Sectors per Track 36 18 9 15 9 8 9 8 Bytes per Sector 512 512 512 512 512 512 512 512 Sectors per Cluster 2 1 2 1 2 2 1 1 FAT Length (Sectors) 9 9 3 7 2 1 2 1 Number of FATs 2 2 2 2 2 2 2 2 Root Dir. Length (Sectors) 15 14 7 14 7 7 4 4 Maximum Root Entries 240 224 112 224 112 112 64 64 Total Sectors per Disk 5,760 2,880 1,440 2,400 720 640 360 320 Total Available Sectors 5,726 2,847 1,426 2,371 708 630 351 313 Total Available Clusters 2,863 2,847 713 2,371 354 315 351 313 Floppy Drive Troubleshooting Table 5.3 Floppy Drive Troubleshooting Tips Problem Cause Solution Dead drive—the Bad power supply Measure the power at the cable with a drive does not or power cable. voltmeter; ensure that 12v and 5v are spin and the LED never comes on. available to the drive. Drive or controller Check BIOS setup for proper drive type not properly and ensure the controller is enabled if configured in BIOS built in to the motherboard; if an add-on setup. card contains a floppy controller and the motherboard also has one, disable one or the other. Bad data cable. Replace the cable and retest. Defective drive. Replace the drive and retest. Defective controller. Replace the controller and retest. If the controller is built into the motherboard, disable it via the BIOS setup, install a cardbased controller, and retest, or replace the entire motherboard and retest.

Table 5.3 Floppy Drive Troubleshooting Tips Continued Problem Cause Solution Drive LED remains Data cable is on Reinstall the cable properly and retest. on continuously. backward at either the drive or controller connection. The data cable Reinstall the cable properly and retest; could be offset on the connector by one or more pins. replace cable if this doesn’t work. Phantom directories—you Defective cable. Replace the cable and retest. have exchanged Improper drive Older drives must have their DC jumper disks in the drive, but the system configuration. (for Drive Changeline support) enabled. still believes the Defective drive or Replace the drive and retest. previous disk is inserted, and even shows directories of the previous disk. interface. Note Floppy Drives 149 Windows users: Windows does not automatically refresh the display with File Manager, Explorer, and so on by default. Use the F5 key or click Refresh to re-read the disk. Common Floppy Drive Error Messages—Causes and Solutions Table 5.4 Handling Floppy Drive Error Messages Error Message Cause Solution Invalid Media or You are formatting the Make sure you are using the Track Zero Bad, disk and the disk media right type of disk for your drive Disk Unusable type does not match and formatting the disk to its the format parameters. correct capacity. Defective or damaged disk. Replace the disk and retest. Dirty read/write heads. Clean drive, allow heads to dry, and retest. CRC Error or The data read from the Replace the disk and retest. Disk Error 23 disk does not match the Clean the drive heads, allow them data that was originally to dry, and retest. Use Norton written. (CRC stands for Utilities or SpinRite to recover data Cyclic Redundancy Check.) from disk.

Table 5.3 Floppy Drive Troubleshooting Tips Continued<br />

Problem Cause Solution<br />

Drive LED remains Data cable is on Reinstall the cable properly and retest.<br />

on continuously. backward at either<br />

the drive or<br />

controller<br />

connection.<br />

The data cable Reinstall the cable properly and retest;<br />

could be offset on<br />

the connector by<br />

one or more pins.<br />

replace cable if this doesn’t work.<br />

Phantom<br />

directories—you<br />

Defective cable. Replace the cable and retest.<br />

have exchanged Improper drive Older drives must have their DC jumper<br />

disks in the drive,<br />

but the system<br />

configuration. (for Drive Changeline support) enabled.<br />

still believes the Defective drive or Replace the drive and retest.<br />

previous disk is<br />

inserted, and even<br />

shows directories<br />

of the previous<br />

disk.<br />

interface.<br />

Note<br />

Floppy Drives 149<br />

Windows users: Windows does not automatically refresh the display<br />

with File Manager, Explorer, and so on by default. Use the<br />

F5 key or click Refresh to re-read the disk.<br />

Common Floppy Drive Error Messages—Causes and<br />

Solutions<br />

Table 5.4 Handling Floppy Drive Error Messages<br />

Error Message Cause Solution<br />

Invalid Media or You are formatting the Make sure you are using the<br />

Track Zero Bad, disk and the disk media right type of disk for your drive<br />

Disk Unusable type does not match and formatting the disk to its<br />

the format parameters. correct capacity.<br />

Defective or damaged<br />

disk.<br />

Replace the disk and retest.<br />

Dirty read/write heads. Clean drive, allow heads to dry,<br />

and retest.<br />

CRC Error or The data read from the Replace the disk and retest.<br />

Disk Error 23 disk does not match the Clean the drive heads, allow them<br />

data that was originally to dry, and retest. Use Norton<br />

written. (CRC stands for Utilities or SpinRite to recover data<br />

Cyclic Redundancy Check.) from disk.

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