upgrading and repairing PCs technicians ... - 400 Bad Request
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Table 11.15 Completed TCP/IP Protocol Settings Worksheet—LAN<br />
Connection Continued<br />
Troubleshooting Networks 287<br />
DNS Configuration<br />
Disable/ Host Domain<br />
Enable DNS (list)<br />
Enabled smithy Biz-tech.com<br />
First DNS Second DNS Third DNS Fourth DNS Fifth DNS Sixth DNS<br />
Server Server Server Server Server Server<br />
192.168.0.1 (none) (none) (none) (none) (none)<br />
First Domain Second Third Domain Fourth Domain Fifth Sixth<br />
Suffix Domain Suffix Suffix Suffix Domain Domain<br />
Suffix Suffix<br />
(none) (none) (none) (none) (none) (none)<br />
Troubleshooting Networks<br />
Use Tables 11.16 <strong>and</strong> 11.17 to help you find solutions to common<br />
networking problems.<br />
Troubleshooting Network Software Setup<br />
Table 11.16 Troubleshooting Network Software Setup<br />
Problem Symptoms Solution<br />
Duplicate You get a “duplicate Make sure that every computer on the<br />
computer IDs. computer name” network has a unique ID (use Control<br />
message at startup. Panel, Network Identification to view this<br />
information). Set the ID before connecting<br />
to the network.<br />
Workgroup You don’t see other Make sure that every computer that’s<br />
name doesn’t workstations in Network supposed to be working together has<br />
match. Neighborhood. the same workgroup name.<br />
Different workgroup names actually create<br />
different workgroups, <strong>and</strong> you’d need to<br />
access them by browsing via “Entire<br />
Network.”<br />
Shared You can’t access drives, Make sure that shared resources have been<br />
resources not printers, or other shared set for any servers on your network<br />
available. items. (including “peer servers” on Windows 9x).<br />
If you can’t share a resource through<br />
Windows Explorer on the peer server, make<br />
sure that File <strong>and</strong> Printer Sharing has been<br />
installed.<br />
Changes to Network doesn’t work Did you reboot? Any change in the<br />
configuration after making changes. Network icon in Windows 9x Control<br />
don’t show up. Panel requires a system reboot.<br />
Did you log in? Any network resources can’t<br />
be accessed unless you log in when<br />
prompted. You can use Start, Shutdown,<br />
Close all Programs, <strong>and</strong> log in as a new user<br />
to recover quickly from a failure to log in.
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