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268<br />

Chapter 10—Video <strong>and</strong> Audio<br />

Table 10.29 Diagnosing Sound Card Problems Continued<br />

Symptom Cause Solution<br />

Mono Sound. Mono plug in stereo jack. Use stereo speaker jack.<br />

Incorrectly wired speakers. Check color coding.<br />

Audio card in left-channel Reload drivers <strong>and</strong> test stereo<br />

mono fail-safe mode<br />

because of driver problem.<br />

sound.<br />

Speakers with<br />

independent volume<br />

controls might be set<br />

differently.<br />

Adjust volume to match on both.<br />

Low volume. Speakers plugged into Use higher powered speaker jack<br />

headphone jack. if separate jacks are provided.<br />

Mixer settings too low. Boost volume in mixer.<br />

Hardware volume<br />

control (thumbwheel)<br />

on sound card turned<br />

too low.<br />

Adjust volume on card.<br />

Speakers not powered Power speakers, add amplifier, or<br />

or require more power. replace speakers.<br />

Scratchy sound. Audio card picking up<br />

interference from other<br />

cards.<br />

Move away from other cards.<br />

ISA sound card might be Normal problem due to high<br />

dropping signals during CPU utilization of ISA card; use<br />

hard disk access. PCI sound card instead.<br />

Interference from monitor Move speakers farther away. Put<br />

causing interference. subwoofers on the floor to maximize<br />

low-frequency transmission<br />

<strong>and</strong> to keep their big magnets<br />

away from the monitor.<br />

Poor quality FM-synthesis Change to wavetable sound card;<br />

music from sound card. check wavetable settings.<br />

Computer won’t start Card not seated tightly Remove card, reinsert, <strong>and</strong><br />

after card installation. in expansion slot. restart PC.<br />

IOS Error displayed Sound card software Check with sound card vendor<br />

during Windows 95 clashes with Windows for an IOS fix program; might be<br />

startup; system locked Input/Output System supplied on install disk; start<br />

up. (IOS). Windows 9x in Safe mode to<br />

locate <strong>and</strong> install.<br />

Joystick doesn’t work. Duplicate joystick ports<br />

on sound card <strong>and</strong><br />

another card causing<br />

I/O port address conflict.<br />

Disable sound card joystick port.<br />

Computer too fast for Buy high-speed joystick port;<br />

inexpensive joystick disable port on sound card;<br />

port. install replacement joystick port<br />

card.<br />

Slow down computer with deturbo<br />

button or BIOS routine.

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