Service Pack Readme (Adapt)

CE10WIN_EN_SP3
Server functionality
ADAPT00342840
Description:
Patch ID: 36626887
In Crystal Enterprise 10 or Crystal Reports 10, when a report is printed to a PCL driver, the output is different from the output from Seagate Info
7.5.
The reason is that glyph substitution is performed, which means all characters in the printed output are directly mapped to characters in the
embedded font. The embedded font in Seagate Info 7.5 is different from the embedded font in Crystal Reports.
New Behavior:
A registry key prevents glyph substitution.
Users can set the following key to "No" to stop glyph substitution: HKEY_CURRENT_USER\Software\Crystal Decisions\10.0\Crystal
Reports\SavedData\ComplexScriptSupport=No. The default value for the registry key is Yes (version 9 and 10's default behaviour). When the
registry key is set to "No," text is legible in the PCL and postscript output in Seagate Info 7.5.
Known Limitations:
Certain languages, such as Tamil, Hebrew, and Arabic, where glyphs must change according to the context in which they appear, will not be
properly printed. The registry key should be set to "No" only if the language used is English and the user is not able to print into PCL.
ADAPT00364621
Description:
Patch ID: 37129394
When users view reports on demand or schedule reports that are based on a Sybase- stored procedure, using an ODBC custom database logon in
the CMC, the stored procedure runs more than once.
New Behavior:
To fix this problem, users must install this Hot Fix patch, and then do the following:
1) Ensure the registry key "VerifyStoredProceduresOnSetLocation" is set to “No.”
For CE9, the registry key is in the following directory: HKEY_LOCAL_MACHINE\SOFTWARE\Crystal Decisions\9.0\Crystal
Reports\DatabaseOptions\
For CE10, the registry key is in the following directory: HKEY_LOCAL_MACHINE\SOFTWARE\Crystal Decisions\10.0\Crystal
Reports\DatabaseOptions\
2) Add the command "procreportoptions __noverifydatabase" in the command line of the Pageserver and Jobserver.
Note: the command "procreportoptions __noverifydatabase" has two underscores.
Known Limitations:
This fix is for the ODBC driver only.
This fix won't work for the RAS server or the Native driver.