Service Pack Readme (Adapt)
Service Pack Readme (Adapt)
Service Pack Readme (Adapt)
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CE10WIN_EN_SP4<br />
All viewers<br />
ADAPT00422087<br />
Description:<br />
Patch ID: 37703323<br />
Reports that use a large custom page may be truncated when viewed in Crystal Enterprise (CE).<br />
This problem happens when multiple PPD files are included within CE 10 on a UNIX platform.<br />
The cause of the problem is that CE cannot distinguish reports that use the default PPD (Defptr2.ppd) from a custom PPD file that can be added<br />
after CE is installed. The server is prevented from reading the correct paper size value that is sent from the printer driver.<br />
New Behavior:<br />
This problem is resolved, and custom paper size and width is constrained only by limitations imposed inside the printer driver; however, users<br />
must take the following steps in the Central Management Console to enable this fix:<br />
1) Click Process > Print Setup > Specify printer.<br />
2) In the "Specify a printer" field, set the printer name to the name of the printer recognized by Windows.<br />
3) Clear the option "Print in Crystal Reports format using the selected printer when scheduling," and set the "Set layout to" field to "Report file<br />
default."<br />
4) Open a report and save it.<br />
CE collects the specified printer name and applies it as the default printer driver to both Windows and UNIX systems.<br />
5) Log into CE, and then open the Registry Editor to make the following changes:<br />
- Key is HKEY_LOCAL_MACHINE/Software/Mainsoft/DriverPrinters/<br />
- Modify the "Data File" value to the name of the PPD as it exists in system/ppd.<br />
Note: To enable this fix, reports published before the printer is added must be re-published.<br />
Known Limitations:<br />
Note the following behaviors introduced by the HotFix:<br />
- The server cycles through each of its known printers if the default printer (defptr2.ppd) cannot be found.<br />
- The max length & max width are specified with the MaxMediaWidth and MaxMediaHeight values in the .ppd file.<br />
- If no printer drivers can be found, the Server tries to use the DISPLAY property (if it is referenced as an environment variable), which handles<br />
larger paper in larger length & width.<br />
Caching<br />
ADAPT00418552<br />
Description:<br />
Patch ID: 37938755<br />
When user passwords are stored in the CMS and the password prompt is disabled, users may have difficulty to log on to RAS.<br />
New Behavior:<br />
This problem is resolved.<br />
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