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Psychosocial Notebook - IOM Publications - International ...

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Chapter 2 • Annie Lafontaine<br />

From refugee to local staff<br />

This last experience, made possible in the environment of post-war<br />

Kosovo, occurred for Suzana and also for Liljana, a 19-year-old Albanian<br />

woman from Pristina. The change both added to their strength in the wake<br />

of the conflict, and left them in an ambiguous social position. Their intermediary<br />

status prevented them from incorporating the entirety of their<br />

wartime experience into the normative discourse of suffering, as this collective<br />

recollection had formed quickly around the fighting and displacements<br />

of 1998 and 1999. They were thus able to express the deeply solitary<br />

experience of being a refugee only as part of a different collective<br />

narrative.<br />

For both Suzana and Liljana, the experience of being a refugee defied<br />

description:<br />

“Well, the same word [refugee] is a bad word”, said Suzana, “just thinking<br />

of that word is like … I didn’t believe that before… I didn’t believe<br />

to my brothers who are living in England and Sweden… I didn’t believe<br />

that, it is very hard to describe it… being like occupied but not… the only<br />

thing that is good on this is that you are not afraid, you don’t hear<br />

helicopters, you don’t hear bombardments but everything is still there,<br />

because you could have been a refugee also inside Kosova… as soon as<br />

you leave your home, you are a refugee, you were not able to go in town<br />

but it is not good when you feel that you are out of your country, and if<br />

you have fun it’s not like fun, when you buy something it’s not like you<br />

are happy when you buy something, even the coffee is not the same.”<br />

Like Suzana, Liljana began describing her experience as a refugee, without<br />

being able to do so:<br />

Well, you cannot describe it. It is awful, very hard to be like that. The<br />

name can show you, you know, R.E.F.U.G.E is like the worst thing in the<br />

world, so it is something that you cannot describe… you don’t have any<br />

power and you don’t have anything but your soul, your body and nothing<br />

else. This is very difficult and very hard for everybody. Even for the<br />

people who accepted refugees it was very hard … every time you feel<br />

like you are not you … So, every day you feel empty, you feel … I mean<br />

it’s just very hard; without any power, without nothing.<br />

Like hundreds of young Kosovar Albanians, Suzana and Liljana began<br />

working as local staff within the international organizations which served<br />

the refugee camps of Albania and Macedonia, and which escorted the<br />

returnees to Kosovo in the summer of 1999. With this job, their status<br />

dramatically changed. They acquired a role and a daily activity that was<br />

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