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Tender Specifications - ECHA - Europa

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• Existing documentation related to the services to be provided, if any (e.g. existing business<br />

specification requirements)<br />

• Access to the <strong>ECHA</strong>’s test system(s)<br />

• Presentations and introductory sessions (subject to availability)<br />

• The overall frame for quality and development methods, including security assurance<br />

Some or all of the following tasks/activities are foreseen for the Contractor for this work stream<br />

• Setting up and maintaining the development and testing environments, including a full tool<br />

chain<br />

• Knowledge build-up regarding the system(s) for which services will be provided<br />

• Planning<br />

4.2.5.2 The support, maintenance and development work stream<br />

This work stream will consist mostly of consecutive stages. Under T&M contracts, <strong>ECHA</strong> will<br />

constantly monitor the productivity rate of the Contractor. The start of a new stage is dependent on<br />

whether the productivity rate of the previous stage(s) was satisfactory.<br />

Some or all of the following activities are foreseen for this work stream<br />

• Project Management<br />

• Planning<br />

• Day-to-day management of the project team<br />

• Reporting<br />

• Information systems studies in areas like<br />

• Architecture analysis<br />

• Requirements analysis<br />

• Information Systems quality<br />

• Information Systems hosting<br />

• Information Systems implementation and deployment study<br />

• Technical study and evaluation,<br />

• Software architecture study (also for future evolutions of the system(s)) and architecture<br />

design);<br />

• Information security studies and threat analysis activities<br />

• Implementation of the system(s):<br />

• Architecture design<br />

• Business analysis<br />

• Specification of business requirements<br />

• Database model analysis, design, documentation and implementation.<br />

• Software development<br />

• Functional and non-functional tests (including also unit test, integration iest, security test<br />

and performance test) and other necessary tests to ensure adequate quality of the<br />

deliverables<br />

• Corrections to software faults<br />

• Software releasing and deployment activities<br />

• Any relevant documentation<br />

All these tasks refer to creating new functionality and/or changing the existing functionality.<br />

• Support and maintenance<br />

• Support for <strong>ECHA</strong>’s specification work regarding software technical issues<br />

• Support for <strong>ECHA</strong>’s testing efforts<br />

• Operational support for <strong>ECHA</strong><br />

o Support for configuring the application and related software tools<br />

o Support for fine tuning different aspects of the application<br />

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