Tender Specifications - ECHA - Europa

period where possible) to guarantee continuity of the service provided to the Agency.
Any such replacement will be effected at no additional cost to the Agency.
In case of replacement, the Contractor must propose a minimum of two replacement
persons with the equivalent qualifications and experience and as required for the
profile. If the Contractor does not propose suitable replacement staff, the Agency may
immediately terminate the specific contract.
On the Agency’s demand, during holidays or other periods of planned absence by the
person employed, the Contractor will be required to provide an adequate replacement.
The replacement person will be given sufficient training and provided with all
information necessary to guarantee continuity of the service provided to the Agency.
All such training and handover work will be carried out at the Contractor's expense.
When a person is no more available before the start of a new specific contract, the
Contractor is obliged to inform the Agency immediately and provide adequate
replacement as indicated above.
The invoicing requires the acceptance of the deliverables by the Agency, and is based
on real workload of the profiles used in the specific contract. The request for payment
of the Contractor shall be admissible if accompanied by a report specifying the tasks,
deliverables accepted by the Agency, as well as the worked days per resource.
• Conditions applicable to all three kinds of orders (fixed price, time and means, quoted
time and means)
ECHA reserves the right to ask for additional proof in the form of diplomas, certificates
and references of studies, training, technical competence and work experience
alleged in the CV of candidates proposed for a specific contract. ECHA reserves the
right to take into account only the studies, training, technical competence and work
experience, for which sufficient evidence has been provided, as evaluated by ECHA.
All infrastructure of the Contractor containing ECHA related information and
connections to it must be properly secured.
If the work is performed off site on the contractor’s premises, the Contractor shall
provide all necessary infrastructures on his premises (hardware and software 16 ) for
the successful execution of the work. In many cases this will mean at least three
functional testing systems, of which one is suitable for performance testing, in addition
to all other development / unit testing systems.
The security and confidentiality issues will be addressed as described on section 1.14.
On request of the Agency, during the execution of the specific contract, the Contractor
will provide ECHA remote access to the off site infrastructure for Quality Assurance
purposes. This includes access to the actively used test environments and the
systems reporting the quality metrics and the systems used for test planning and test
follow-up.
The Contractor is responsible for all software and hardware required to set up the
infrastructure at his premises for the implementation of the specific contracts. In case
of intellectual property rights infringements occurred, the Contractor undertakes full
liability.
16 See section 4.2.4 for details regarding the licences for the software tools.
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