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• An uncerta<strong>in</strong> organisational structure (Mbaiwa, 2002).<br />

With regards to <strong>the</strong> Okavango Delta, specific problems with <strong>the</strong> Department <strong>of</strong><br />

Tourism <strong>in</strong>clude:<br />

• A general failure to monitor tourist activities <strong>in</strong> environmentally sensitive<br />

areas. For example, <strong>the</strong>re is a problem <strong>of</strong> illegal driv<strong>in</strong>g and overcrowd<strong>in</strong>g <strong>of</strong><br />

campsites especially <strong>in</strong> Xakanaxa <strong>in</strong> <strong>the</strong> Moremi Game Reserve. There is<br />

also a problem <strong>of</strong> some <strong>of</strong> <strong>the</strong> mobile tour operators operat<strong>in</strong>g <strong>in</strong> <strong>the</strong><br />

Okavango Delta, us<strong>in</strong>g public campsites, without hav<strong>in</strong>g been awarded<br />

operat<strong>in</strong>g licenses. This was noted mostly <strong>in</strong> operators who come from<br />

outside <strong>of</strong> Botswana. This situation is possible, as <strong>the</strong> DOT does not<br />

effectively monitor <strong>the</strong> use <strong>of</strong> <strong>the</strong> Okavango Delta's tourist areas (Mbaiwa,<br />

2002).<br />

• A general failure to effectively implement <strong>tourism</strong> policies. For example,<br />

failure to enforce <strong>the</strong> 'high-cost low-volume' policy. The policy was designed<br />

to ma<strong>in</strong>ta<strong>in</strong> low tourist numbers <strong>in</strong> environmentally sensitive areas such as<br />

<strong>the</strong> Okavango Delta. Failure to effectively enforce this policy has resulted <strong>in</strong><br />

<strong>the</strong> overcrowd<strong>in</strong>g <strong>of</strong> tourist facilities <strong>in</strong> <strong>the</strong> Delta, particularly campsites <strong>in</strong><br />

areas such as <strong>the</strong> Moremi Game Reserve. In fact, <strong>the</strong> 'high-cost' aspect <strong>of</strong><br />

<strong>the</strong> policy has been very successfully enforced <strong>in</strong> <strong>the</strong> Delta, enabl<strong>in</strong>g tour<br />

operators and companies to charge extremely high fees, yet effectively<br />

ignore <strong>the</strong> 'Iow-volume/low-impact' aspect <strong>of</strong> <strong>the</strong> policy, as <strong>the</strong> DOT does<br />

not sufficiently monitor and control tourist numbers <strong>in</strong> <strong>the</strong> Delta, enabl<strong>in</strong>g<br />

tour operators to disregard campsite carry<strong>in</strong>g capacities, etc. As a result <strong>of</strong><br />

this situation, <strong>the</strong> Okavango Delta is one <strong>of</strong> <strong>the</strong> most expensive tourist<br />

dest<strong>in</strong>ations <strong>in</strong> sou<strong>the</strong>rn Africa, yet lacks <strong>the</strong> government or <strong>in</strong>stitutionally<br />

enforced control that should be placed on such an up-market dest<strong>in</strong>ation<br />

(Mbaiwa, 2002).<br />

• A lack <strong>of</strong> monitor<strong>in</strong>g <strong>of</strong> tourist facilities to ensure that <strong>the</strong> prescribed<br />

<strong>management</strong> guidel<strong>in</strong>es and procedures for tourist facilities located <strong>in</strong><br />

preserved or sensitive areas are upheld. For example, <strong>the</strong> DOT has been<br />

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