the role of tourism in natural resource management in the okavango ...

the role of tourism in natural resource management in the okavango ... the role of tourism in natural resource management in the okavango ...

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natural resources and to increase the social and economic benefits to Batswana (Mbaiwa, 2002). The Botswana Tourism Master Plan (DOT, 2000) highlights the following specific aims of the Department of Tourism: • Formulation and execution of programmes designed to promote tourism in Botswana; • Research and development, including the collection and analysis of statistical data; • Provision to the National Advisory Council on Tourism of such information, advice, and assistance as it may require; provision to the Tourism Licensing Board of information, advice, and recommendations on the licensing and grading of tourism operators; • Monitoring of tourism operators for adherence to the terms and conditions of licenses, particularly with respect to progress made by the operators in pursuing localisation and other high-quality services to tourists; and • Creating and maintaining an up-to-date inventory of Botswana's tourist assets to ensure that these are prioritised for development and protection (DOT, 2000 cited in Mbaiwa, 2002). As with the Department of Wildlife and National Parks, the Department of Tourism has been ineffective in carrying out some of its responsibilities. Some of the major shortcomings of the Department include: • • • Incomplete staffing appointments due to a lack of suitable candidates; Incomplete state of some functions, mainly licensing, grading and inspection; Inability to secure sufficient financial resources for its activities, and 194

• An uncertain organisational structure (Mbaiwa, 2002). With regards to the Okavango Delta, specific problems with the Department of Tourism include: • A general failure to monitor tourist activities in environmentally sensitive areas. For example, there is a problem of illegal driving and overcrowding of campsites especially in Xakanaxa in the Moremi Game Reserve. There is also a problem of some of the mobile tour operators operating in the Okavango Delta, using public campsites, without having been awarded operating licenses. This was noted mostly in operators who come from outside of Botswana. This situation is possible, as the DOT does not effectively monitor the use of the Okavango Delta's tourist areas (Mbaiwa, 2002). • A general failure to effectively implement tourism policies. For example, failure to enforce the 'high-cost low-volume' policy. The policy was designed to maintain low tourist numbers in environmentally sensitive areas such as the Okavango Delta. Failure to effectively enforce this policy has resulted in the overcrowding of tourist facilities in the Delta, particularly campsites in areas such as the Moremi Game Reserve. In fact, the 'high-cost' aspect of the policy has been very successfully enforced in the Delta, enabling tour operators and companies to charge extremely high fees, yet effectively ignore the 'Iow-volume/low-impact' aspect of the policy, as the DOT does not sufficiently monitor and control tourist numbers in the Delta, enabling tour operators to disregard campsite carrying capacities, etc. As a result of this situation, the Okavango Delta is one of the most expensive tourist destinations in southern Africa, yet lacks the government or institutionally enforced control that should be placed on such an up-market destination (Mbaiwa, 2002). • A lack of monitoring of tourist facilities to ensure that the prescribed management guidelines and procedures for tourist facilities located in preserved or sensitive areas are upheld. For example, the DOT has been 195

<strong>natural</strong> <strong>resource</strong>s and to <strong>in</strong>crease <strong>the</strong> social and economic benefits to Batswana<br />

(Mbaiwa, 2002). The Botswana Tourism Master Plan (DOT, 2000) highlights <strong>the</strong><br />

follow<strong>in</strong>g specific aims <strong>of</strong> <strong>the</strong> Department <strong>of</strong> Tourism:<br />

• Formulation and execution <strong>of</strong> programmes designed to promote <strong>tourism</strong> <strong>in</strong><br />

Botswana;<br />

• Research and development, <strong>in</strong>clud<strong>in</strong>g <strong>the</strong> collection and analysis <strong>of</strong><br />

statistical data;<br />

• Provision to <strong>the</strong> National Advisory Council on Tourism <strong>of</strong> such <strong>in</strong>formation,<br />

advice, and assistance as it may require; provision to <strong>the</strong> Tourism Licens<strong>in</strong>g<br />

Board <strong>of</strong> <strong>in</strong>formation, advice, and recommendations on <strong>the</strong> licens<strong>in</strong>g and<br />

grad<strong>in</strong>g <strong>of</strong> <strong>tourism</strong> operators;<br />

• Monitor<strong>in</strong>g <strong>of</strong> <strong>tourism</strong> operators for adherence to <strong>the</strong> terms and conditions <strong>of</strong><br />

licenses, particularly with respect to progress made by <strong>the</strong> operators <strong>in</strong><br />

pursu<strong>in</strong>g localisation and o<strong>the</strong>r high-quality services to tourists; and<br />

• Creat<strong>in</strong>g and ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g an up-to-date <strong>in</strong>ventory <strong>of</strong> Botswana's tourist<br />

assets to ensure that <strong>the</strong>se are prioritised for development and protection<br />

(DOT, 2000 cited <strong>in</strong> Mbaiwa, 2002).<br />

As with <strong>the</strong> Department <strong>of</strong> Wildlife and National Parks, <strong>the</strong> Department <strong>of</strong> Tourism<br />

has been <strong>in</strong>effective <strong>in</strong> carry<strong>in</strong>g out some <strong>of</strong> its responsibilities. Some <strong>of</strong> <strong>the</strong> major<br />

shortcom<strong>in</strong>gs <strong>of</strong> <strong>the</strong> Department <strong>in</strong>clude:<br />

•<br />

•<br />

•<br />

Incomplete staff<strong>in</strong>g appo<strong>in</strong>tments due to a lack <strong>of</strong> suitable candidates;<br />

Incomplete state <strong>of</strong> some functions, ma<strong>in</strong>ly licens<strong>in</strong>g, grad<strong>in</strong>g and<br />

<strong>in</strong>spection;<br />

Inability to secure sufficient f<strong>in</strong>ancial <strong>resource</strong>s for its activities, and<br />

194

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