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Inhaler technique in Turkish people with poor English: a case of ...

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112 Pharm World Sci (2006) 28:107–114<br />

Table 5 Comparison <strong>of</strong><br />

key steps <strong>in</strong> <strong>technique</strong> <strong>in</strong><br />

fluent <strong>English</strong>-speakers<br />

and <strong>Turkish</strong>-speakers<br />

<strong>with</strong> <strong>poor</strong> <strong>English</strong><br />

Shakes <strong>in</strong>haler<br />

(% correct)<br />

suggests that GP perception <strong>of</strong> cl<strong>in</strong>ical need was<br />

similar <strong>in</strong> the two groups.<br />

The majority <strong>of</strong> participants <strong>in</strong> both FE and EP<br />

groups said they remembered a demonstration <strong>of</strong><br />

how to use their <strong>in</strong>haler when it was first prescribed.<br />

In addition, they would all have received<br />

the manufacturer’s PIL, which is <strong>in</strong>cluded <strong>in</strong><br />

every <strong>in</strong>haler pack. These mandatory leaflets,<br />

def<strong>in</strong>ed by EU regulations, act as a reference<br />

source for the patient and family and carers and<br />

are <strong>in</strong>tended to complement and re<strong>in</strong>force any<br />

verbal advice from health pr<strong>of</strong>essionals. PILs for<br />

asthma <strong>in</strong>halers provide illustrations <strong>of</strong> the key<br />

steps <strong>in</strong> correct use, but these need to be viewed<br />

<strong>in</strong> conjunction <strong>with</strong> the text to be fully understood.<br />

It is therefore, reasonable to propose that the<br />

<strong>in</strong>ability to read and understand the written<br />

<strong>in</strong>formation on how to use their <strong>in</strong>haler may have<br />

made it more difficult for the EP group to develop<br />

good <strong>in</strong>haler <strong>technique</strong>. Cultural differences <strong>in</strong><br />

the use <strong>of</strong> primary care preventive services would<br />

have perpetuated this <strong>in</strong>formation deficit. Our EP<br />

sample was hard to recruit through surgeries, and<br />

also much less likely than the FE group to use<br />

non-acute services such as nurse-run asthma<br />

cl<strong>in</strong>ics. There were therefore, fewer opportunities<br />

for nurses and GPs to pick up and correct misunderstand<strong>in</strong>gs<br />

about <strong>technique</strong>.<br />

Table 6 Global <strong>technique</strong> change after <strong>in</strong>tervention <strong>in</strong><br />

<strong>poor</strong> <strong>English</strong>-speakers<br />

n shakes<br />

(sd)<br />

Checks<br />

mouthpiece<br />

(% correct)<br />

Co-ord<strong>in</strong>ation<br />

(% correct)<br />

Breath<strong>in</strong>g-<strong>in</strong><br />

time(secs)<br />

Fluent <strong>English</strong> 59(59%) 4.7 (5.9) 4 (4%) 28 (29.5%) 7.8 (4.4)<br />

n = 100 n =99 n = 100 n =95 n =52<br />

Poor <strong>English</strong> 38 (55%) 7.0 (4.1) 10 (14.5%) 8 (11.6%) 4.8 (6.3)<br />

n =69 n =40 n =69 n =69 n =52<br />

Difference ns P < 0.05 P < 0.01 P < 0.02 ns<br />

MTS PIL + translator<br />

After<br />

PIL<br />

After<br />

PIL + verbal<br />

Worse than basel<strong>in</strong>e 5 (15%) 5 (16%) 4 (11%)<br />

No change 12 (35%) 18 (56%) 16 (48%)<br />

Better than basel<strong>in</strong>e 17 (50%) 9 (28%) 15 (45%)<br />

123<br />

Poor read<strong>in</strong>g skills are not just a problem for<br />

<strong>people</strong> whose first language is not <strong>English</strong>.<br />

Nationally 4 <strong>in</strong> 10 adults have been estimated[13]<br />

to have difficulties <strong>in</strong> cop<strong>in</strong>g <strong>with</strong> everyday literacy<br />

and numeracy requirements. A recent survey<br />

[14] found that 15% <strong>of</strong> 127 consecutive patients<br />

(125 Caucasian) attend<strong>in</strong>g a rheumatoid arthritis<br />

cl<strong>in</strong>ic were functionally illiterate. These patients<br />

did not have more severe disease than patients<br />

who could read <strong>in</strong>formation about their condition,<br />

but were more anxious and visited hospital<br />

more <strong>of</strong>ten.<br />

Motivation to read and the perceived authority<br />

<strong>of</strong> the <strong>in</strong>formation source are also factors. All <strong>of</strong><br />

our volunteers <strong>with</strong> FE were able to read, yet a<br />

proportion also had <strong>poor</strong> <strong>technique</strong>. FE asthmatics[15]<br />

do not always look at PILs, or see<br />

them as important. They place a higher value on<br />

face-to-face <strong>in</strong>dividualised advice.<br />

Properly bl<strong>in</strong>ded studies <strong>of</strong> <strong>in</strong>terventions to<br />

improve <strong>in</strong>haler <strong>technique</strong> have rarely been<br />

attempted. The present study has attempted to<br />

overcome the problem <strong>of</strong> bias by film<strong>in</strong>g patients<br />

us<strong>in</strong>g their <strong>in</strong>halers and then digitis<strong>in</strong>g the films<br />

for ‘‘bl<strong>in</strong>d’’ assessment. Decid<strong>in</strong>g if chest movement<br />

had occurred was sometimes very difficult,<br />

and this may expla<strong>in</strong> the relatively low level <strong>of</strong><br />

agreement between assessors.<br />

Bear<strong>in</strong>g this weakness <strong>in</strong> m<strong>in</strong>d, brief exposure<br />

to own-language <strong>in</strong>formation presented via multimedia<br />

and a translated leaflet <strong>with</strong> translator<br />

support appeared to be equally effective <strong>in</strong><br />

chang<strong>in</strong>g what some <strong>in</strong>haler users did, at least <strong>in</strong><br />

the short term.<br />

Approximately, half the subjects had improved<br />

their <strong>technique</strong> after <strong>in</strong>formation given by either<br />

method. The effect <strong>of</strong> written translated <strong>in</strong>formation<br />

alone was smaller; only one quarter <strong>of</strong><br />

subjects improved after a leaflet.

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