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2004 - ANDRITZ Vertical volute pumps

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78<br />

GLOBAL SERVICES/ACTIVITIES<br />

BUSINESS PROCESS MANAGEMENT<br />

BUSINESS<br />

PROCESS<br />

MANAGEMENT<br />

The strong growth of the Andritz Group over the<br />

years has added a wide variety of organizational<br />

procedures and IT systems. This creates a challenge<br />

for inter-company integration of Business<br />

Areas, which is an increasingly important goal. In<br />

2002, Andritz established a centralized function to<br />

focus on these issues and to standardize essential<br />

business processes where needed. This includes<br />

the implementation of the business processes<br />

within a common IT structure.<br />

Need for a Group Enterprise Resource<br />

Planning (ERP) system<br />

A detailed study within Andritz identified several<br />

different and local ERP systems in use. Most of<br />

those systems had been used for a number of<br />

years and do not fulfill the long-term requirements<br />

of the Andritz Group. Given the global activities of<br />

the Business Areas, the Andritz Group made the<br />

decision to change to a global ERP system.<br />

ASAP – Andritz towards global SAP<br />

Following the decision to establish one global<br />

ERP system and after choosing the vendor (SAP),<br />

a project was established under the name of ASAP<br />

(Andritz towards global SAP). The project was<br />

officially started at the end of the First Quarter of<br />

<strong>2004</strong>.<br />

Since then, about 50 team members have been<br />

working on the definition and harmonization of the<br />

ASAP Business Processes. The task has been to<br />

determine how the essential business processes<br />

– from sales and project execution to procurement,<br />

manufacturing, service, and finance – will be<br />

supported by SAP in the future.<br />

Goals of the new ERP system<br />

The main goal of the new Andritz Global ERP<br />

system is to support the business activities as<br />

efficiently as existing systems do today, with the<br />

added advantage of being able to function globally<br />

for all Andritz organizations. This global system<br />

<strong>ANDRITZ</strong> <strong>2004</strong><br />

will facilitate Group integration, common global<br />

business, integration of new acquisitions, and<br />

organizational flexibility.<br />

The global ERP system will enable global<br />

resource sharing, reduction of inventories, pooling<br />

of functions (i.e. accounting, purchasing, etc.),<br />

automation of inter-company business, and<br />

improved financial overview and reporting. Risks<br />

– and therefore costs – for IT system operation are<br />

expected to decrease since there will be just one<br />

global system to be maintained and updated.<br />

It is anticipated that the global ERP system will<br />

result in improved customer service, which will give<br />

Andritz a competitive advantage.<br />

Major project steps<br />

After defining the relevant business processes,<br />

the ASAP team began implementing them within<br />

the SAP system in June <strong>2004</strong>. Approximately<br />

80% of the processes were finalized in <strong>2004</strong>.<br />

At the end of <strong>2004</strong>, the new ERP system had its<br />

first test – integrating all the related business transactions<br />

of an existing customer project, including<br />

service orders. The test was successful.<br />

So as not to disrupt daily business more than<br />

absolutely necessary, the ERP system will be<br />

established step-wise over a period of six years.<br />

Each location is being staged for implementation<br />

based upon when their existing systems would be<br />

in need of replacement.<br />

Beginning March 2005, the ASAP team will<br />

focus on Finland where outdated systems will be<br />

replaced and SAP will be implemented for about<br />

420 users. This is the first rollout of the system. It<br />

is planned to begin implementation in China at the<br />

end of 2005 and move to North America, where<br />

most of the old systems will be replaced in the<br />

course of 2006.

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