RAD Employment and Retention Memo, December 2012

NEIL ABERCROMBIE MARIAN TSUJI
GOVERNOR CHAIRPERSON
STATE OF HAWAII
WORKFORCE DEVELOPMENT COUNCIL
830 PUNCHBOWL STREET, SUITE 417
HONOLULU, HAWAII 96813
www.hawaii .gov/Iabor/wdC
Phone: (808) 586-8630 / Fax: (808) 586-8674
December 5, 2012
ELAINE N. YOUNG
ACTING EXECUTIVE DIRECTOR
TO: Hawaii State Energy Sector Partnership (SESP) and Job Training Partners
FROM: Elaine N. Young, Acting Executive Director
Workforce Development Council (WDC) / I
J
SUBJECT: Employment and Retention Measures for SESP RAD Data Entry
The purpose of this memorandum is to notify select SESP partners on important guidance
received from the USDOL regarding entered employment measure and 1st and 2nd Quarter
retention in the RAD system.
Entered Employment:
Clarification was received that there is no time limit for a participant to Enter Employment.
Employment can be reported at any point upon program completion and after program
completion. In RAD, you can enter entered employment data into a participant’s file if they are
still active, and also after exit. Although some of the tabs become locked and data cannot be
entered, the exception is the employment tab which always stays active and can be updated.
Retention:
1. Changing jobs
It was recently brought to our attention that RAD would not allow you to enter
subsequent employment information if a participant changed jobs within one quarter.
Therefore, the question was raised: Do case managers show retention for a participant
even though the participant has changed jobs?
The response from USDOL regarding this question noted the following:
1. The Retention screen becomes available one quarter after the Entered Employment and
asks if the participant was still employed during the quarter;

2. The participant does not have to be employed with the same employer to be included as a
positive outcome for Retention (it can be with different employers). In the event that a
participant changes jobs during a Retention Quarter, the participant’s new employment
should be noted in the Notes or Follow up Comments section; and
3. Hours of work for retention: The participant does not have to be employed during the
entire quarter to be included as a positive outcome for Retention. (Even an hour’s worth
of work is counted toward retention).
Minimum number of follow up attempts:
1. As a state policy, staff must attempt to contact each participant at least five times before
considering the participant to be non-responsive, or follow up attempts to be
unsuccessful.
2. The number of attempts may be either for determining employment outcomes or retention
outcomes. Thus, a minimum five attempts must be made to first determine employment
outcome. If unsuccessful in making any contact, then no further attempts need to be
made. If the participant is determined to be employed, then a minimum five attempts
need to be made after that to detennine retention.
3. All attempts must be recorded in RAD.
4. An exception to the minimum number of attempts is if the participant is known to be
institutionalized or otherwise unavailable for contact. In this case, no further attempts are
necessary. Being out of state is not a sufficient reason to terminate follow up attempts
unless there is no means of contact.
Effective date: The procedures in this memorandum are effective immediately.
If you have any questions, please call Ms. Jillian Yasutake at 586-9167 or via email at
Jillian.B .Yasutake(hawaii . gov.
c: C. Kanayama
M. Pilotin-Freitas