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Pay for Quality

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KCE Reports 118 <strong>Pay</strong> <strong>for</strong> <strong>Quality</strong> 141<br />

8.1.1.2 The Belgian health insurance system<br />

A major obstacle in the achievement of quality of care, mentioned by multiple<br />

stakeholders is that the Belgian healthcare system is primarily focused on fee <strong>for</strong><br />

service, and is not explicitly related to the quality of the services provided. As a<br />

consequence we do not have a solid tradition in quality measurement nor do we have a<br />

yardstick to define the concept of quality/per<strong>for</strong>mance. Most stakeholders agree that<br />

changes are necessary in the future. Budgetary context will <strong>for</strong>ce us towards an<br />

increased level of accountability of all the players in the system and widespread<br />

implementation strategies <strong>for</strong> quality including e.g. benchmarking. Another future driver<br />

towards quality is considered the ageing of the population and chronic diseases in<br />

particular.<br />

The Belgian system is centrally driven, based on public insurers companies, our so called<br />

“mutualities”. In this context a big divergence could be noted as to the roles of private<br />

and public insurers in the definition and execution of pay <strong>for</strong> quality programmes. Some<br />

stakeholders argue that private insurers shouldn’t be associated to pay <strong>for</strong> quality<br />

programmes since there is a danger of ‘risk selection’ and what is called “managed<br />

care”. Other stakeholders however want to open the debate on the role of private<br />

insurers in our health care system. There is strong agreement that it is of no use to<br />

simply copying existing pay <strong>for</strong> quality initiatives from other countries since all health<br />

care systems are different.<br />

8.1.1.3 Type of payment system: FFS, capitation, structural or salary<br />

It is clear <strong>for</strong> all that, if pay <strong>for</strong> quality programmes would be installed in the future, an<br />

adequate financing system should be put in place, which should be more divers than the<br />

present system. Most stakeholders consider the fee-<strong>for</strong>-service system to be a strong<br />

incentive <strong>for</strong> action and service, as it ensures “availability” but not necessary<br />

“compliance to guidelines”. <strong>Pay</strong> <strong>for</strong> quality is seen as an opportunity to enlarge the<br />

diversity of paying systems by combining different systems into one programme.<br />

Capitation elements can mainly help primary care practices to act on practice<br />

populations rather than on individual complaints of patients. Structural financing <strong>for</strong> e.g.<br />

quality management and data monitoring is considered an important impetus <strong>for</strong> the<br />

implementation of pay <strong>for</strong> quality.<br />

Stakeholders see it as important that <strong>for</strong> every payment system a good analysis is<br />

required on what incentive types or quantities are desired and what are the potential<br />

negative consequences. If all the a<strong>for</strong>ementioned elements become part of a transparent<br />

plan, many stakeholders are willing to accept budget shifts within the present budgets,<br />

shifting profits and economies in one area to support other areas of the health care<br />

system. Most suggest that new financing mechanisms will be needed <strong>for</strong> new pay <strong>for</strong><br />

quality initiatives, especially <strong>for</strong> local and regional practice organisation and capacity<br />

building.<br />

8.1.1.4 Competition between different subsystems, different levels of care and different<br />

providers.<br />

Important elements with regard to competition between different regions, levels of care<br />

and providers were put <strong>for</strong>ward by multiple stakeholders. First, several stakeholders<br />

pointed out that the cultural differences in the way health care in general, and more<br />

specific quality issues are conceptualized and organised strongly differs between the<br />

Flemish and Walloon region of Belgium. From a legal perspective, ‘quality’ is the<br />

responsibility of the regions (Flanders and Wallonia), but since the federal government<br />

focuses on per<strong>for</strong>mance as well, the line between what is quality and what is<br />

per<strong>for</strong>mance is sometimes difficult to draw.<br />

Second, the competition between secondary and primary care still exists, and many<br />

stakeholders stress that quality should be transmural, with strong emphasis on the<br />

integration of both levels when implemented. In this context it is important that the<br />

differences between hospital and primary care are recognized. Hospital care is<br />

considered to be disease-oriented, whereas primary care targets integration,<br />

interpersonal relation and individual in<strong>for</strong>mation.

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