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Pay for Quality

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108 <strong>Pay</strong> <strong>for</strong> <strong>Quality</strong> KCE Reports 118<br />

For collecting the P4Q data it would be advantageous to invest in IT development and<br />

to make use of a system in which data are extracted automatically. Despite the fact that<br />

until now, there hasn’t been any evidence on unintended consequences, experts agree<br />

that further investigation into unintended consequences is desirable. Concerning the<br />

indicators, experts suggest finding a balance between rewarding high achievement on<br />

quality indicators and rewarding improvement. The ideal incentive should range<br />

between 5 and 25%. An incentive that is too high could provoke gaming effects; an<br />

incentive that is too low on the other hand could limit the impact in terms of quality<br />

improvement. Finally it may be advantageous to create a uni<strong>for</strong>m system, in which<br />

indicators are the same <strong>for</strong> all physicians<br />

Key points on discussion and conclusion<br />

• The following most important recommendations are made by the experts:<br />

be clear about what the priorities and objectives are, include all stakeholders<br />

in the negotiation process, invest in IT development and make data<br />

collection automatic, make use of a phased approach, find a balance<br />

between rewarding high achievement and rewarding improvement, examine<br />

unintended consequences, develop other quality improvement initiatives to<br />

complement P4Q schemes<br />

• All experts agree that P4Q programmes can be of value when organised in<br />

the right way. They are convinced that P4Q will gain on importance in the<br />

future but they all agree that ongoing evaluation is necessary.

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