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Pay for Quality

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KCE Reports 118 <strong>Pay</strong> <strong>for</strong> <strong>Quality</strong> 105<br />

It must be noted, that the QOF system, which consists of one coordinated programme,<br />

makes innovation difficult. The included indicators in a P4Q programme make it difficult<br />

<strong>for</strong> providers, to implement <strong>for</strong> example new treatment methods or new chirurgical<br />

methods. In US on the contrary, all the different P4Q schemes make developing and<br />

implementing innovations easier.<br />

Key points on evidence<br />

• According the experts financial incentives are modestly effective in<br />

improving quality. They all agree that P4Q is no magic bullet; however P4Q<br />

programmes could have value if organised and implemented in a correct<br />

way.<br />

• The programmes should be seen as part of a range of quality improvement<br />

activities.<br />

• Concerning the unintended consequences until now not mush evidence was<br />

reported. There is some evidence that equity is probably improving,<br />

however it is hard to asses whether this is the result of P4Q or caused by a<br />

secular trend. According to the experts monitoring of unintended<br />

consequences remains important.<br />

6.4 DISCUSSION AND CONCLUSION<br />

6.4.1 Key recommendations <strong>for</strong> design and implementation<br />

To successfully implement a P4Q programme, peculiarities of health system need to be<br />

taken into account. The context in which P4Q is being introduced is very different in<br />

different parts of the world, so this makes it hard to generalize. The experts suggested<br />

the following recommendations <strong>for</strong> a country at the first initial stage of considering the<br />

implementation of P4Q:<br />

<strong>Quality</strong> goals and targets<br />

1. Be clear about what the priorities and objectives are. It is important to<br />

consider which domains to include in the P4Q system: it should be feasible,<br />

payable, and lead to better quality. For example financial incentives may be<br />

not appropriate in the patient safety domain This domain is probably best<br />

covered by <strong>for</strong> instance critical incident analysis, when things went wrong<br />

2. Indicators should be derived from evidence based criteria and the health care<br />

providers should be included in setting the indicators. Chose indicators<br />

where there is still room <strong>for</strong> improvement;<br />

3. Include different quality domains in the P4Q programme: effectiveness,<br />

deprivation measures, timeliness, cost-effectiveness<br />

4. Do not only focus on underuse but also on overuse in health care;<br />

5. Include a sufficient amount of measures. To few measures can lead to<br />

“teaching to the task” (physicians only focus on incentivized indicators and<br />

ignore the unincentivized indicators);<br />

6. Strive to include process parameters with a clear and proven link with<br />

outcome;<br />

7. Organisational indicators are of limited value although some could be<br />

important, e.g. if one is aware of problem areas with major problems, e.g. it is<br />

impossible <strong>for</strong> disabled people to get access to surgeries because they are<br />

only to reach by means of the staircase;<br />

8. Measure unintended consequences.

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