Huisartsgeneeskunde: aantrekkingskracht en beroepstrouw ... - Lirias

Huisartsgeneeskunde: aantrekkingskracht en beroepstrouw ... - Lirias Huisartsgeneeskunde: aantrekkingskracht en beroepstrouw ... - Lirias

10.08.2013 Views

94 Making General Practice Attractive: Encouraging GP attraction and Retention KCE Reports 90 6.3.6 Open-ended comments In order to have a more precise explanation of the quantitative results on the policies, the stakeholders had the possibility, during the scoring and ranking of the policies, to orally express themselves on their choices. The interviewer took notes of those comments in order to analyze those comments afterwards. 6.4 IDENTIFICATION OF STAKEHOLDERS This part presents the main steps of the elaboration of the list of stakeholders. The first section concerns the identification of the stakeholders and is divided into three parts: 1 the definition of groups to which the stakeholders belong, 2 the different steps in the gathering and the validation of the names, 3 the description of the final sample of stakeholders. 6.4.1 Groups of stakeholders To compile the list of stakeholders, a particular attention has been devoted to individuals or organizations that could either accept or block policy adoption. The list has been drawn on the basis of previous studies in primary care 210 , 211 , 212 , 213 as well as in relation with general classification of stakeholders in health studies 214 . Four stakeholders groups have therefore been first defined as the policymakers, the interests groups, the media and the GPs themselves. According to Buse 192 the interest groups themselves can be divided into two subgroups: the sectional and the cause groups. The result is the definition of five stakeholders groups (see appendix 5.5. for more details): • The policymakers, who are individuals being formally in charge of decision-making. This part of the list has been elaborated thanks to the recent review of the Belgian health care system 194 . The policymakers are members of the federal bodies e.g., the Federal Public Service of Health, Food Chain safety and Environment, the National Health INAMI/RIZIV, the Committee for health and social affairs, etc. • The sectional group (unions), whose goal is to enhance the interests of their members. They are constituted of the medical unions, the GP professional organizations (e.g. SSMG, Domus Medica), the specialists’ professional organizations (paediatricians, gynecology), and the students associations. • The cause group (universities), the goal of which is to promote a particular issue or cause. They are constituted of e.g. the medical faculties, the academic departments of general practice, the medical teaching consultative bodies. • The media, including the following journals: le Journal du Médecin/ De Artsenkrant, le Généraliste/de Huisarts, Huisarts nu en de Standaard (this last newspaper has been added because the name of the journalist responsible for health topics was cited by some stakeholders). • The GPs. Because the project aims at developing policies to improve the retention of GPs who are in the practice, a sample of presidents of GPs’ circles and/or training supervisors has been drawn. On one hand the presidents of GP circles are an interesting bridge between grass roots’ GPs and policymakers: they play a central role in the organization of the general practice at the local level. On the other hand, the training supervisors make the link between the teaching and the practice worlds.

KCE Reports 90 Making General Practice Attractive: Encouraging GP attraction and Retention 95 6.4.2 Gathering and validation of names The selection of the stakeholders has been done according to their power to influence options. This power has been evaluated according to two types of resources i.e., tangible and intangible resources 192 : 1. Tangible resources include, with respect to their group, position in the formal decision hierarchy, size of the budget, number of members, votes, position. 2. Intangible resources include expertise, legitimacy knowledge and networking position (access to the media and policy makers). 3. The list was elaborated according to the following steps 196: 4. Researchers working in academic and public health institutions as well as other sources of information (e.g. professional bodies) proposed a broad list of 252 names of stakeholders according to the previously proposed criteria of power. 5. A researcher checked the validity of each proposal through phone calls to the institutions and knowledgeable people. Those phone calls confirmed the person’s role and status. 6. Reviewing and completing the list was the focus of several meetings involving all researchers. 7. They selected a list of 155 names based on : • The most influential and/or knowledgeable persons within institutions (after contact with those institutions), • A balance between different institutions from the same nature. 8. After a new check of the list, 7 leaders from different professional and public health organizations have ranked the 155 names. The ranking has been done according to the tangible and intangible resources mentioned above using an ordinal scale. The possibilities of responses for each stakeholder were the following: yes (=this person is influential), no, I have no opinion, I don’t know this person. The rankers also had the possibility to comment about the names of the list in order to correct the last mistakes that left. The Fleiss’ extension of kappa has been computed (“generalized kappa”-formula in appendix 5.6). The Kappa had a value of 0.44 when including all rankers (Table 11: Reliability of the scoring of the stakeholders: kappa (details in appendix 5.7). That low value confirms that the rankers came from various backgrounds in order to ensure a wide knowledge of all potential stakeholders. Table 11: Reliability of the scoring of the stakeholders: kappa Type of analysis Kappa F test P value All raters 0.44 4.76 0.00 FR raters 0.48 1.84 0.00 NL raters 0.57 3.93 0.00 The researchers selected the stakeholders having a score of ≥ 4 (i.e. chosen by at least four raters over 7) i.e., 45 persons. The distribution of the stakeholders in each group was balanced as follows: • policymakers (n=19 i.e. 42%), • sectional groups (unions) (n=15 i.e. 33%), • cause groups (universities) (n=10 i.e. 22%), • media (n=1 i.e. 2%).

KCE Reports 90 Making G<strong>en</strong>eral Practice Attractive: Encouraging GP attraction and Ret<strong>en</strong>tion 95<br />

6.4.2 Gathering and validation of names<br />

The selection of the stakeholders has be<strong>en</strong> done according to their power to influ<strong>en</strong>ce<br />

options. This power has be<strong>en</strong> evaluated according to two types of resources i.e.,<br />

tangible and intangible resources 192 :<br />

1. Tangible resources include, with respect to their group, position in the<br />

formal decision hierarchy, size of the budget, number of members, votes,<br />

position.<br />

2. Intangible resources include expertise, legitimacy knowledge and<br />

networking position (access to the media and policy makers).<br />

3. The list was elaborated according to the following steps 196:<br />

4. Researchers working in academic and public health institutions as well as<br />

other sources of information (e.g. professional bodies) proposed a broad<br />

list of 252 names of stakeholders according to the previously proposed<br />

criteria of power.<br />

5. A researcher checked the validity of each proposal through phone calls to<br />

the institutions and knowledgeable people. Those phone calls confirmed<br />

the person’s role and status.<br />

6. Reviewing and completing the list was the focus of several meetings<br />

involving all researchers.<br />

7. They selected a list of 155 names based on :<br />

• The most influ<strong>en</strong>tial and/or knowledgeable persons within institutions<br />

(after contact with those institutions),<br />

• A balance betwe<strong>en</strong> differ<strong>en</strong>t institutions from the same nature.<br />

8. After a new check of the list, 7 leaders from differ<strong>en</strong>t professional and<br />

public health organizations have ranked the 155 names. The ranking has<br />

be<strong>en</strong> done according to the tangible and intangible resources m<strong>en</strong>tioned<br />

above using an ordinal scale. The possibilities of responses for each<br />

stakeholder were the following: yes (=this person is influ<strong>en</strong>tial), no, I have<br />

no opinion, I don’t know this person. The rankers also had the possibility<br />

to comm<strong>en</strong>t about the names of the list in order to correct the last<br />

mistakes that left. The Fleiss’ ext<strong>en</strong>sion of kappa has be<strong>en</strong> computed<br />

(“g<strong>en</strong>eralized kappa”-formula in app<strong>en</strong>dix 5.6). The Kappa had a value of<br />

0.44 wh<strong>en</strong> including all rankers (Table 11: Reliability of the scoring of the<br />

stakeholders: kappa (details in app<strong>en</strong>dix 5.7). That low value confirms that<br />

the rankers came from various backgrounds in order to <strong>en</strong>sure a wide<br />

knowledge of all pot<strong>en</strong>tial stakeholders.<br />

Table 11: Reliability of the scoring of the stakeholders: kappa<br />

Type of analysis Kappa F test P value<br />

All raters 0.44 4.76 0.00<br />

FR raters 0.48 1.84 0.00<br />

NL raters 0.57 3.93 0.00<br />

The researchers selected the stakeholders having a score of ≥ 4 (i.e. chos<strong>en</strong> by at least<br />

four raters over 7) i.e., 45 persons. The distribution of the stakeholders in each group<br />

was balanced as follows:<br />

• policymakers (n=19 i.e. 42%),<br />

• sectional groups (unions) (n=15 i.e. 33%),<br />

• cause groups (universities) (n=10 i.e. 22%),<br />

• media (n=1 i.e. 2%).

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