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status quo of quo vadis? - KCE

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<strong>KCE</strong> Reports 76 Quality development in general practice in Belgium: <strong>status</strong> <strong>quo</strong> or <strong>quo</strong> <strong>vadis</strong> ? 81<br />

Author Research question Method Results Information/country Remarks for Belgium<br />

King J<br />

2001{King, 2001<br />

#83}<br />

British general<br />

practice<br />

What health system<br />

approaches, strategies<br />

and interventions have<br />

been shown to<br />

improve: health<br />

outcomes for<br />

individuals, health<br />

system efficiency and<br />

rewards and<br />

recognition <strong>of</strong> the role<br />

and quality <strong>of</strong> GP in<br />

primary clinical care<br />

If ‘good governance’ in<br />

the health sector<br />

includes the initiatives<br />

above, to what extent<br />

is ‘clinical governance’<br />

in the international<br />

literature the central<br />

plank <strong>of</strong> ‘good<br />

governance’?<br />

What are the<br />

necessary precursors<br />

and enablers to the<br />

successful<br />

implementation <strong>of</strong><br />

these interventions?<br />

What indicators or<br />

carried out in UK<br />

general practice<br />

Systematic review<br />

(1995-2000)<br />

multi-targeted interventions<br />

Organizers usually choose<br />

subjects <strong>of</strong> which data are<br />

straightforward, mostly on<br />

prescribing and chronic disease<br />

management. No complete<br />

failures were described<br />

There is a lack <strong>of</strong> researchbased<br />

evidence relating to<br />

outcomes for patients and GPs<br />

from system approaches aimed<br />

at improving quality<br />

The lack <strong>of</strong> outcomes-based<br />

evidence on these themes in<br />

the published literature may<br />

reflect the fact that primary<br />

care clinical governance is at an<br />

early stage in its evolution.<br />

Evidence was available on the<br />

extent to which the following<br />

approaches, strategies and<br />

initiatives have improved health<br />

outcomes, system efficiency<br />

and/or outcomes for general<br />

practice:<br />

• Performance indicators<br />

within primary and<br />

acute care<br />

• Fundholding in the UK<br />

and budget holding in<br />

New Zealand<br />

• Patient care guidelines<br />

• Peer feedback as part<br />

<strong>of</strong> clinical audit<br />

UK and Australia:<br />

There is little doubt that the<br />

development <strong>of</strong> primary care<br />

groups and trusts as cohesive<br />

organisations, with clear<br />

corporate goals and objectives<br />

directed towards quality<br />

improvement and the<br />

development <strong>of</strong> their staff, will<br />

be the keys to success <strong>of</strong><br />

clinical governance in primary<br />

care.<br />

The bulk <strong>of</strong> the available<br />

evidence came from the UK<br />

and New Zealand. Main<br />

findings were:<br />

Peer feedback, particularly in<br />

relation to prescribing and test<br />

ordering.<br />

Development <strong>of</strong> peer<br />

accountabilities<br />

Significant event audit<br />

Patient care guidelines with<br />

feedback<br />

Collaborating GPs rather than<br />

separately competing<br />

Ambiguous effects <strong>of</strong> incentive<br />

payments<br />

Working in teams<br />

Creation <strong>of</strong> the right climate<br />

towards quality seems vital.<br />

The use <strong>of</strong> indicators seems<br />

to be crucial. Peer review,<br />

no-blame culture are<br />

important. The role <strong>of</strong><br />

incentives may be ambiguous.

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