status quo of quo vadis? - KCE
status quo of quo vadis? - KCE
status quo of quo vadis? - KCE
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134 Quality development in general practice in Belgium: <strong>status</strong> <strong>quo</strong> or <strong>quo</strong> <strong>vadis</strong> ? <strong>KCE</strong> Reports 76<br />
RESULTS OF THE EPA PROCEDURE<br />
Belgium (N=36; Flanders:19 ; Wallonia:17)<br />
N° questions N° indicators Mean score (%)<br />
Domain People<br />
Dimensions<br />
Patient’s satisfaction 25 25 87<br />
Non-GP’s job satisfaction 14 14 80<br />
GP’s job satisfaction 10 10 76<br />
Personnel management 10 9 47<br />
Education 9 9 41<br />
Total<br />
Domain Infrastructure<br />
Dimensions<br />
68 67 75<br />
Accessibility / continuity <strong>of</strong> 12 9 62<br />
care<br />
Accessibility invalid p. 5 4 50<br />
Practice building 8 8 64<br />
Non medical material 9 7 54<br />
Computer safety 9 6 89<br />
Medical materials and<br />
66 7 44<br />
medication<br />
Total<br />
Domain Information<br />
Dimensions<br />
109 41 62<br />
Patient’s practice<br />
information<br />
9 9 74<br />
Patient’s Medical Care<br />
information<br />
19 6 47<br />
Information for personnel 4 4 90<br />
Prevention 15 4 46<br />
Clinical data, patient<br />
medical record<br />
17 13 84<br />
Communication with other 7 7 68<br />
caregivers<br />
Use <strong>of</strong> computers 4 4 80<br />
Privacy 6 2 74<br />
Total<br />
Domain Quality and Safety<br />
Dimensions<br />
81 49 73<br />
Quality Care 22 8 27<br />
Quality and Safety 6 6 39<br />
Complaint management 7 6 19<br />
Fault management 5 5 56<br />
Safety and prevention <strong>of</strong><br />
28 12 63<br />
infectious diseases<br />
Total 68 37 41<br />
Domain Financial management<br />
Dimensions<br />
Financial responsibility 2 2 44<br />
Financial planning 1 1 30<br />
Retrospective year report 5 3 81<br />
Total 8 6 58
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