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Delivering Secure, Public-Oriented e-Government Facilities in Africa

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Where ICT meets Social &<br />

Economic Development<br />

How to set-up and ma<strong>in</strong>ta<strong>in</strong> a<br />

successful Open Data Initiative<br />

Carlos Iglesias – Open Data Consultant<br />

carlos@sbc4d.com | @carlosiglesias<br />

SBC4D.com<br />

CTO’s 7 th Annual eGov <strong>Africa</strong>


Open Data<br />

What? Why? Who? How? When?<br />

• What is Open Data and an Open<br />

<strong>Government</strong> Data (OGD) <strong>in</strong>itiative.<br />

• Steps and process to implement a<br />

successful OGD <strong>in</strong>itiative.<br />

• Potential impact of an OGD <strong>in</strong>itiative.<br />

• How to engage with the different<br />

stakeholders.<br />

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2


What is Open Data?<br />

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3


Def<strong>in</strong>ition<br />

“Expose (raw) data <strong>in</strong> free open<br />

standard formats and under<br />

non-restrictive licenses to<br />

make it accessible to all and allow<br />

reuse”<br />

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4


Def<strong>in</strong>ition<br />

DATA<br />

GOVERNMENT<br />

http://www.flickr.com/photos/28634332@N05/5473561903/<br />

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5


8+2 Pr<strong>in</strong>ciples<br />

Completeness<br />

Primacy<br />

Timel<strong>in</strong>ess<br />

Easy Access<br />

Mach<strong>in</strong>e readability<br />

http://www.opengovdata.org/home/8pr<strong>in</strong>ciples<br />

http://sunlightfoundation.com/policy/documents/ten-open-data-pr<strong>in</strong>ciples/<br />

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Non-discrim<strong>in</strong>ation<br />

Non-proprietary<br />

License-free<br />

Permanence<br />

Usage cost<br />

6


Benefits<br />

“Data is the new oil for the<br />

digital age” - Neelie Kroes, Vice-<br />

President of the European Commission<br />

responsible for the Digital Agenda.<br />

http://europa.eu/rapid/press-release_SPEECH-12-149_en.htm<br />

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7


Benefits<br />

Information is power<br />

o New technologies are mak<strong>in</strong>g it easier to<br />

collect data, share <strong>in</strong>formation, target<br />

resources, provide feedback and<br />

measure progress.<br />

o Information can help to build trust,<br />

allow<strong>in</strong>g people to exercise their rights<br />

and make more <strong>in</strong>formed choices <strong>in</strong> their<br />

daily lives.<br />

http://www.dev<strong>in</strong>it.org/wp-content/uploads/Turn<strong>in</strong>g-<strong>in</strong>formation-<strong>in</strong>to-action-A-post-2015-agenda-for-end<strong>in</strong>g-poverty-Jan-2013.pdf<br />

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8


Benefits<br />

Transparency and Accountability.<br />

<strong>Public</strong> participation and Inclusion.<br />

Bus<strong>in</strong>ess opportunities, Economic<br />

growth and Employment.<br />

Data quality and Interoperability.<br />

Efficiency and better <strong>Public</strong> Services<br />

Social value and Benefits.<br />

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9


Benefits<br />

Bottom l<strong>in</strong>e<br />

Innovation (Jobs and growth)<br />

Efficiency (Community)<br />

Transparency (Governance)<br />

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10


Barriers<br />

Economic: it will cost too much, there are no<br />

resources available or may lose revenue generated by<br />

certa<strong>in</strong> data.<br />

Capacity: challenges when review<strong>in</strong>g, releas<strong>in</strong>g and<br />

ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g open data.<br />

Organisational: requires coord<strong>in</strong>ation across<br />

multiple agencies and the diverse stakeholders<br />

community.<br />

Cultural: Excessive government secrecy, or general<br />

resistance to change.<br />

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11


Barriers<br />

Legal: Legal or privacy issues.<br />

Expertise: Absence of digital literacy or specific<br />

knowledge on the matters.<br />

Data availability: Data is generally bad quality<br />

or non existent.<br />

Technological: Lack of proper <strong>in</strong>frastructures.<br />

Lack of <strong>in</strong>terest: Not be<strong>in</strong>g considered<br />

necessary.<br />

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12


Barriers, an example:<br />

<strong>Government</strong>’s (excessive) secrecy<br />

“If people don’t know what<br />

you’re do<strong>in</strong>g, they don’t<br />

know what you’re do<strong>in</strong>g<br />

wrong” – Yes M<strong>in</strong>ister on Open<br />

<strong>Government</strong> (1980)<br />

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http://www.yes-m<strong>in</strong>ister.com/<strong>in</strong>dex.html<br />

13


Barriers<br />

Bottom l<strong>in</strong>e<br />

It is tough<br />

It is expensive and there is no ROI<br />

I’m not required to do it<br />

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14


The data hugg<strong>in</strong>g syndrome<br />

Symptoms<br />

Loss of control: Authenticity, provenance,<br />

falsification, quality problems<br />

Sense of danger: Legal challenges, Privacy and<br />

National security, unwelcomed exposure<br />

Overwhelm<strong>in</strong>g complexity: Capacity build<strong>in</strong>g<br />

and procedural changes required<br />

Bankrupt panic: Investment, ROI, Loss of licence<br />

revenue, Customer service<br />

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15


Myths and Misunderstand<strong>in</strong>gs<br />

o We do not own the data, it is held separately by<br />

several different organizations.<br />

o It is technically impossible, the data is too large to be<br />

published and used.<br />

o We know the data is wrong and people will tell us<br />

where it is wrong. That will make people angry.<br />

o People will draw superficial conclusions and construct<br />

league tables from data ignor<strong>in</strong>g the wider picture.<br />

o It might be comb<strong>in</strong>ed with other data to identify<br />

<strong>in</strong>dividuals/sensitive <strong>in</strong>formation.<br />

o It will cost too much to put it <strong>in</strong>to standard format.<br />

Our IT suppliers will charge us a fortune to so.<br />

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16


Myths and Misunderstand<strong>in</strong>gs<br />

All these have some truth <strong>in</strong> them<br />

o They rationalise the official fear of the<br />

unknown.<br />

o Data managers need to be helped through.<br />

o Need to build a balanced ecosystem.<br />

o Examples and precedents are your friends.<br />

o For first phase, compromise then scale.<br />

o Release data that matters.<br />

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17


Positives outweigh concerns<br />

Evidence: Economic growth<br />

o OGD <strong>in</strong> EU would <strong>in</strong>crease bus<strong>in</strong>ess activity of<br />

€40bn. Indirect benefits up to €140bn/year.<br />

o +5000 jobs and €500m benefits <strong>in</strong> Spa<strong>in</strong> from<br />

PSI reuse.<br />

o €62m benefits (2005-2009) and €2m cost<br />

(2002-2009) <strong>in</strong> Denmark. €14m benefit aga<strong>in</strong>st<br />

€0.2m cost <strong>in</strong> 2010.<br />

http://ec.europa.eu/<strong>in</strong>formation_society/policy/psi/docs/pdfs/report/psi_f<strong>in</strong>al_version_formatted.docx<br />

http://www.ontsi.red.es/ontsi/sites/default/files/121001_red_007_f<strong>in</strong>al_report_2012_edition__vf_en_1.pdf<br />

http://epsiplatform.eu/content/value-danish-address-data<br />

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18


Positives outweigh concerns<br />

Evidence: Data quality<br />

o UK released data on location of<br />

nearly 300.000 bus-stops.<br />

o Community corrected 18.000 of<br />

them (6% approx..) thanks to Open<br />

Street Maps, improv<strong>in</strong>g official data<br />

accuracy.<br />

http://www.gong.hr/download.aspx?f=dokumenti/20120928-zagreb-conference-1.0-AndrewStott.ppt<br />

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19


Positives outweigh concerns<br />

Evidence: Interoperability<br />

o Open Data British Columbia, CA.<br />

o Built a prov<strong>in</strong>cial open data portal.<br />

o As about one third of all the traffic<br />

orig<strong>in</strong>ates from government.<br />

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http://openspend<strong>in</strong>g.org/resources/gift/chapter2-2.html<br />

20


Positives outweigh concerns<br />

Evidence: Social value<br />

o UK published comparable data on<br />

the <strong>in</strong>dividual cl<strong>in</strong>ical outcomes <strong>in</strong><br />

2004.<br />

o Seven years later there are 1.000<br />

fewer deaths <strong>in</strong> heart surgery units<br />

each year.<br />

http://10years.reform.co.uk/essays/The-future-is-Open-why-transparency-will-be-the-organis<strong>in</strong>g-pr<strong>in</strong>ciple-of-21st-century-public-services.pdf<br />

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21


Positives outweigh concerns<br />

Evidence: Transparency<br />

o Capitation funds reach<strong>in</strong>g schools <strong>in</strong><br />

Uganda <strong>in</strong>creased from 20% to 90%<br />

between 1995 and 2001.<br />

o Thanks not only to public expenditure<br />

track<strong>in</strong>g surveys and data publication,<br />

but also to concurrent reforms <strong>in</strong><br />

Uganda's education and fiscal systems.<br />

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http://www.cgdev.org/files/15050_file_Uganda.pdf<br />

22


Positives outweigh concerns<br />

Evidence: Better public services<br />

o Apps for democracy $50k <strong>in</strong>vestment.<br />

o 47 Phone, Social Networks and Web apps<br />

<strong>in</strong> 30 days (a $2.3m value - ROI 4000%)<br />

o 1-2 years time estimation to complete<br />

the procurement process and receive<br />

apps.<br />

http://www.appsfordemocracy.org/citizen-engagement-through-apps-for-democracy-community-edition/<br />

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23


Positives outweigh concerns<br />

New bus<strong>in</strong>ess opportunities<br />

Data analysis<br />

Data m<strong>in</strong><strong>in</strong>g<br />

Data comb<strong>in</strong>ation<br />

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Visualisation<br />

Niche markets<br />

If it is hard for governments to experiment<br />

then let others experiment for you.<br />

…<br />

24


State of the art 2009: 22<br />

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http://datos.fundacionctic.org/sandbox/catalog/faceted/<br />

25


State of the art 2010: 58<br />

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26


State of the art 2011: 140<br />

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27


State of the art 2012: 202<br />

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28


State of the art 2013: 217<br />

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29


Open <strong>Government</strong> Partnership: 58<br />

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http://www.opengovpartnership.org/countries<br />

30


LMICs: 217<br />

https://maps.google.de/maps/ms?msid=214949500913461139756.0004d6af336a205394ed1&msa=0<br />

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31


<strong>Africa</strong>: 16<br />

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32


Millennium Development Goals<br />

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33


MDGs<br />

Almost as difficult as choos<strong>in</strong>g the right goals, is to f<strong>in</strong>d<br />

adequate measures that will mark progress toward them.<br />

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34


MDGs<br />

Open, accountable and <strong>in</strong>clusive <strong>Government</strong>s<br />

o Openness <strong>in</strong> the design of the post-2015 framework.<br />

o Openness <strong>in</strong> monitor<strong>in</strong>g of <strong>in</strong>vestment and outcomes.<br />

o Openness <strong>in</strong> terms of mak<strong>in</strong>g that <strong>in</strong>formation widely<br />

available and accessible.<br />

o Mak<strong>in</strong>g relevant data accessible to citizens and<br />

accountability <strong>in</strong>stitutions.<br />

o Opportunities for their citizens to engage.<br />

https://s3.amazonaws.com/one.org/images/ONE_HLP_Report_-_FINAL.pdf<br />

http://www.savethechildren.org.uk/sites/default/files/images/End<strong>in</strong>g_Poverty_<strong>in</strong>_Our_Generation_<strong>Africa</strong>.pdf<br />

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35


The components of an Open<br />

Data <strong>in</strong>itiative<br />

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36


Objective<br />

Development and deployment of local<br />

susta<strong>in</strong>able Open Data <strong>in</strong>itiatives<br />

Country-based approach: implementation of<br />

complete OGD <strong>in</strong>itiatives to build local capacities<br />

Focus not only on data release but also on<br />

creat<strong>in</strong>g ecosystems for the use and re-use of<br />

the released data by other actors such as civil<br />

society, academia, bus<strong>in</strong>ess, media or any other<br />

organisations that may benefit of them.<br />

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37


Open <strong>Government</strong> pioneers<br />

How it all began?<br />

Most of the th<strong>in</strong>gs were already <strong>in</strong> place (e.g. political<br />

will<strong>in</strong>gness, IT <strong>in</strong>frastructure, capacity etc.)<br />

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38


Hypothesis<br />

What if we use the knowledge <strong>in</strong> Western<br />

world Open Data projects <strong>in</strong> LMICs?<br />

o It wouldn’t work out of the box<br />

o Some th<strong>in</strong>gs will be applicable “as is”<br />

o Some will need little or huge changes<br />

o Some new challenges arise (and will need to be<br />

addressed)<br />

http://www.webfoundation.org/projects/open-government-data/<br />

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39


OGD read<strong>in</strong>ess<br />

Need to go one step back<br />

o What is needed?<br />

o How much of what we know from<br />

exist<strong>in</strong>g <strong>in</strong>itiatives is applicable?<br />

o What are the <strong>in</strong>dicators that will<br />

enable the def<strong>in</strong>ition of OGD<br />

read<strong>in</strong>ess <strong>in</strong> a given country?<br />

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40


LMICs’ s<strong>in</strong>gularities<br />

o Transparency and accountability to<br />

encourage foreign aid and <strong>in</strong>vestments<br />

o ICT potential to provide basic services<br />

(health, education, bus<strong>in</strong>ess, government...) to rural<br />

communities and under-privileged populations<br />

o Affordability (e.g., tools, assistive technologies)<br />

o Pronounced effects of some barriers<br />

(e.g. age, literacy, language, experience)<br />

o Integrate with current communications<br />

(bus<strong>in</strong>ess and social groups, radio, TV, SMS ..)<br />

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41


Dimensions<br />

Political<br />

Legal<br />

Organizational<br />

Data<br />

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Technical<br />

Economic<br />

Social<br />

Stakeholders<br />

Methodology: http://www.webfoundation.org/projects/open-government-data-feasibility-studies/<br />

https://data.worldbank.org/sites/default/files/1/od_read<strong>in</strong>ess_-_revised_v2.pdf<br />

42


Socio-economic<br />

o Demographics<br />

o Labour market<br />

o Quality of life<br />

o Education and literacy<br />

o Macroeconomic stability<br />

o F<strong>in</strong>ancial markets<br />

o Markets for goods and services<br />

o Bus<strong>in</strong>ess environment<br />

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43


Institutional framework<br />

o Leadership<br />

o Is there a political top-level leadership to<br />

facilitate an Open Data <strong>in</strong>itiative?<br />

o Susta<strong>in</strong>ability<br />

o Is there a management structure that<br />

facilitates Open Data?<br />

o Is the <strong>Government</strong> middle layer ready to<br />

facilitate an Open <strong>Government</strong> <strong>in</strong>itiative?<br />

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44


Institutional framework<br />

o Policies and legal framework<br />

o Does the country have legislation related to<br />

PSI reuse, data openness, transparency,<br />

official secrecy and/or privacy? (e.g. FOIA,<br />

Privacy Act)<br />

o Does the country have a licens<strong>in</strong>g and<br />

copyright framework?<br />

o What policies/laws help or h<strong>in</strong>der the use of<br />

<strong>in</strong>formation by civil society?<br />

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45


Institutional framework<br />

o Economics<br />

oAre there sufficient resources <strong>in</strong> place<br />

to fund an <strong>in</strong>itial phase of an Open<br />

<strong>Government</strong> Data <strong>in</strong>itiative and<br />

support the necessary <strong>in</strong>frastructures<br />

and skills needed?<br />

oTo what degree and how is the<br />

expense of open<strong>in</strong>g significant<br />

amounts of government data likely to<br />

be an issue?<br />

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46


Technology and Infrastructures<br />

o What is the importance of ICT to<br />

<strong>Government</strong>?<br />

o How developed are electronic<br />

services <strong>in</strong> the country? Is there any<br />

Interoperability Framework?<br />

o What is ICT Development level and<br />

evolution? (e.g. connectivity,<br />

mobile coverage, etc.)<br />

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47


<strong>Government</strong> Data<br />

o What level of data collection does the<br />

government undertake?<br />

o Are there <strong>in</strong>ventories of data held at<br />

government?<br />

o What is the quality of data?<br />

o How easy is to reuse available data?<br />

o What are the most valuable government<br />

datasets when publicly available?<br />

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48


The Open Data Ecosystem<br />

“It has to happen at the top,<br />

it has to happen <strong>in</strong> the middle<br />

and it has to happen at the<br />

bottom” - Tim Berners-Lee, <strong>in</strong>ventor<br />

of the Web.<br />

http://www.opensocietyfoundations.org/sites/default/files/open-data-study-20110519.pdf<br />

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49


The Open Data Ecosystem<br />

Several Actors<br />

o Political Level: to achieve top level political<br />

will<strong>in</strong>gness.<br />

o <strong>Public</strong> Adm<strong>in</strong>istration Level: to raise<br />

awareness, improve skills, make it susta<strong>in</strong>able.<br />

o Civil Society Level: to realize the value<br />

beh<strong>in</strong>d the data and keep government open<strong>in</strong>g up.<br />

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50


The Open Data Ecosystem<br />

Joy’s Law<br />

“No matter who you are,<br />

most of the smarter people<br />

work for someone else” – Bill<br />

Joy, Sun Microsystems co-founder.<br />

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51


The Open Data Ecosystem<br />

Collorary: The many m<strong>in</strong>ds pr<strong>in</strong>ciple<br />

“The coolest th<strong>in</strong>g to do with<br />

your data will be thought of<br />

by someone else” – Jo Walsh and<br />

Rufus Pollock, OKFN.<br />

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52


The Open Data Ecosystem<br />

Open Data stakeholders and roles<br />

o <strong>Public</strong> sector (political guidance, top level<br />

direction, guide implementation, policy-mak<strong>in</strong>g,<br />

agenda-sett<strong>in</strong>g, implementation and support)<br />

o Civil Society Organisations (use Open<br />

Data for their advocacy work, monitor<strong>in</strong>g policies and<br />

encourage political participation)<br />

o Civic hackers (apply technological skills to<br />

make sense of data)<br />

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53


The Open Data Ecosystem<br />

Open Data stakeholders and roles<br />

o Media (use Open Data <strong>in</strong> report<strong>in</strong>g and data<br />

journalism)<br />

o Academia & Research (use Open Data <strong>in</strong><br />

research, provide theoretical concepts and<br />

frameworks)<br />

o Private sector (build bus<strong>in</strong>ess on Open Data<br />

and support <strong>in</strong>frastructures)<br />

o Donors, Foundation & Int. Orgs.<br />

(fund<strong>in</strong>g, knowledge transfer and capacity build<strong>in</strong>g)<br />

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54


The Open Data Ecosystem<br />

Community engagement<br />

o Are there <strong>Public</strong> Sector Information re-use<br />

outreach and encouragement activities?<br />

o Does a network or community exist that<br />

bridges the gap between the middle<br />

governmental layer and civil society?<br />

o Are there donors active <strong>in</strong> the country that<br />

could be useful allies?<br />

o How dynamic is the media sector?<br />

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55


The Open Data Ecosystem<br />

Community engagement<br />

o Is there an academic or research community<br />

that both tra<strong>in</strong>s people and has people skilled<br />

at data science?<br />

o Are there data reuse <strong>in</strong>itiatives or champions<br />

from the civil society?<br />

o Is there a potential user base that may make<br />

use of targeted data?<br />

o How dynamic is the ICT sector?<br />

o Is there a data economy already <strong>in</strong> place?<br />

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56


Lessons learned?<br />

“Open Data must have a well<br />

balanced ecosystem” – Nigel<br />

Shadbolt, Head of the Web and Internet<br />

Science Group at the University of<br />

Southampton.<br />

http://www.deloitte.com/assets/Dcom-UnitedK<strong>in</strong>gdom/Local%20Assets/Documents/Market%20<strong>in</strong>sights/Deloitte%20Analytics/uk-<strong>in</strong>sights-deloitte-analytics-open-data-june-2012.pdf<br />

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57


Lessons learned?<br />

Quick OGD portal vs. susta<strong>in</strong>able<br />

long-term OGD <strong>in</strong>itiative<br />

o OGD Portal should be just a<br />

consequence not an end <strong>in</strong> itself.<br />

o Technical approach vs. OGD<br />

ecosystem (actors and dimensions).<br />

o Start simple but with long term goal<br />

<strong>in</strong> m<strong>in</strong>d.<br />

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58


Lessons learned?<br />

o The issue with Open<br />

oSeveral times not really Open (have a<br />

look at the licenses)<br />

o The issue with mach<strong>in</strong>e-readable,<br />

standard formats<br />

oPDFs, Excel, etc. (documents not data)<br />

oWeb Architecture ≠ Web as file server.<br />

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http://opendef<strong>in</strong>ition.org/licenses/<br />

59


Lessons learned?<br />

o Raw data now… and better data<br />

afterwards (make it work and then make it better)<br />

o Start with the low hang<strong>in</strong>g fruit and improve<br />

over time (make it work an then standardize)<br />

o Do not try to enforce an specific<br />

architecture<br />

o Chances are you could not deploy it.<br />

o Try to adapt to exist<strong>in</strong>g systems and build on<br />

top of them as a start.<br />

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60


How to set-up an Open<br />

<strong>Government</strong> Data <strong>in</strong>itiative?<br />

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61


Steps<br />

5 fundamental steps<br />

1 – Organise<br />

2 - Standardize<br />

3 – Publish<br />

4 – Share<br />

5 - Supervise<br />

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62


Steps<br />

Organise<br />

Read<strong>in</strong>ess<br />

Assessment<br />

Data <strong>in</strong>ventory<br />

Data analysis<br />

Standardize<br />

Regulatory<br />

framework<br />

Organizational<br />

chart<br />

Standards and<br />

guidel<strong>in</strong>es<br />

Publish<br />

Representation<br />

Catalogu<strong>in</strong>g<br />

Technical<br />

Infrastructure<br />

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Share<br />

Internal<br />

participation<br />

External<br />

participation<br />

Supervise<br />

Data<br />

monitor<strong>in</strong>g<br />

Internal<br />

support<br />

Strategy<br />

revision<br />

63


Organise<br />

What data am I currently<br />

manag<strong>in</strong>g and/or publish<strong>in</strong>g?<br />

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64


Organise<br />

Data <strong>in</strong>ventory<br />

o Health and welfare (e.g. public health<br />

<strong>in</strong>spections, hospitals performance, etc.)<br />

o Education and tra<strong>in</strong><strong>in</strong>g (e.g. school<br />

performance, educational resources, etc.)<br />

o <strong>Public</strong> f<strong>in</strong>ances and procurement (e.g.<br />

national budget, taxes distribution, contracts, etc.)<br />

o Natural resources and environment (e.g.<br />

extractive <strong>in</strong>dustry, pollution, etc.)<br />

o Geospatial (e.g. maps, po<strong>in</strong>ts of <strong>in</strong>terest, etc.)<br />

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65


Organise<br />

Data <strong>in</strong>ventory<br />

o Politic and Policies (e.g. laws, official<br />

proceed<strong>in</strong>gs, bullet<strong>in</strong>s, election results, etc.)<br />

o Justice and <strong>Public</strong> safety (e.g. crime data)<br />

o <strong>Public</strong> directories (e.g. addresses and contact<br />

for schools, hospitals, libraries, police stations, etc.)<br />

o Transportation (e.g. <strong>in</strong>formation about roads and<br />

public transportation)<br />

o Statistics (e.g. socio-economic and demographic<br />

<strong>in</strong>formation)<br />

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66


Organise<br />

“If I had asked people what<br />

they wanted, they would<br />

have said faster horses” – Henry<br />

Ford, Founder of the Ford Motor Company.<br />

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67


Organise<br />

Data analysis<br />

Identification of datasets (data cards)<br />

What: datasets, descriptions, formats, volume, etc.<br />

Where: location, storage, distributions, etc.<br />

Who: data owners and managers, roles, contacts, etc.<br />

When: data age, updates frequency, creation date,<br />

expiration date, etc.<br />

How: means of access, grants and restrictions, terms<br />

of use, quality, etc.<br />

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68


Standardize<br />

How could I structure data <strong>in</strong> a<br />

way that it can be easily<br />

reused?<br />

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69


Standardize<br />

Regulatory framework<br />

o Open by default (keep<strong>in</strong>g logical privacy and<br />

security restrictions)<br />

o Free and unlimited access, no justification<br />

required.<br />

o Ensure permanent availability <strong>in</strong> the future.<br />

o Terms of use<br />

o Licens<strong>in</strong>g: free or open (at least use, reuse and<br />

distribute), simple and unified, self-described and<br />

mach<strong>in</strong>e readable, etc.<br />

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70


Standardize<br />

o Legislation<br />

Regulatory framework<br />

o Laws and policies (FOI, PSI re-use, standards,<br />

quality, etc.)<br />

o Security and privacy (be careful with the new<br />

mash-up possibilities)<br />

o Keep also <strong>in</strong>to consideration other applicable<br />

frameworks (regional, national, <strong>in</strong>ternational,<br />

specific, etc.)<br />

o Services procurement<br />

o Same requirements for suppliers and subcontractors<br />

(openness clause)<br />

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71


Standardize<br />

o Management<br />

Organizational chart<br />

o General management.<br />

o Internal adm<strong>in</strong>istration (data publishers)<br />

o External adm<strong>in</strong>istration (data consumers)<br />

o Coord<strong>in</strong>ation<br />

o Promoters and different public bodies.<br />

o Communication<br />

o Dissem<strong>in</strong>ation and outreach.<br />

o Technical team<br />

o Content management, developers, system adm<strong>in</strong>.<br />

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72


Standardize<br />

Standards and guidel<strong>in</strong>es<br />

o Metadata def<strong>in</strong>ition for datasets description and<br />

characterization to facilitate f<strong>in</strong>dability and reuse.<br />

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73


Standardize<br />

Standards and guidel<strong>in</strong>es<br />

o Vocabularies to describe and classify all the records<br />

of the catalogue <strong>in</strong> common terms.<br />

o Taxonomies def<strong>in</strong>ition to provide standard<br />

names and references for common objects.<br />

o IDs scheme to ma<strong>in</strong>ta<strong>in</strong> persistent identifiers and<br />

preserve data over time.<br />

o Catalogue requirements and functional specification.<br />

Always Document!<br />

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74


Standardize<br />

Catalogue functionality<br />

o Informative sections (about, help, terms of use,<br />

news, blogs, stats…)<br />

o Data Sets Catalogue (data catalogue, semantic<br />

capabilities…)<br />

o Data Sets Services (brows<strong>in</strong>g and search<strong>in</strong>g,<br />

query<strong>in</strong>g, download, apps, visualiz<strong>in</strong>g…)<br />

o Community Services (communities of <strong>in</strong>terest,<br />

requests, comments…)<br />

o Back End (user management, data management,<br />

applications management…)<br />

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75


Publish<br />

How should I share the data?<br />

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http://www.w3.org/TR/gov-data/<br />

76


Publish<br />

“There wouldn’t be Open Data<br />

without the Web”<br />

o Need to be <strong>in</strong>clusive, m<strong>in</strong>imize/avoid a data divide…<br />

address the challenges!<br />

o Need to provide global leadership across dimensions to<br />

advance the Web and Open Data.<br />

o Need to act as catalyser and hub to make the Web<br />

available to all.<br />

o Th<strong>in</strong>k of the Web (technologies) as a mean, deliver as<br />

needed (community radios, mobile phones, etc.)<br />

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77


Publish<br />

“Keep it simple. When <strong>in</strong> doubt<br />

dur<strong>in</strong>g design, choose the<br />

simplest solution”– Architecture<br />

Pr<strong>in</strong>ciples of the Internet.<br />

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http://www.ietf.org/rfc/rfc1958.txt<br />

78


Publish - Representation<br />

Metadata Standards<br />

o Re-use of standardized ma<strong>in</strong>stream vocabularies:<br />

DCAT, ADMS, Dubl<strong>in</strong> Core, vCard, FOAF, iCal…<br />

o In order to maximise <strong>in</strong>teroperability and avoid<br />

ambiguities, use also uniform formats to specify<br />

metadata (i.e., ISO-8601 to represent dates)<br />

http://www.w3.org/TR/vocab-dcat/<br />

http://www.w3.org/ns/adms<br />

http://dubl<strong>in</strong>core.org/<br />

http://en.wikipedia.org/wiki/VCard<br />

http://www.foaf-project.org/<br />

http://en.wikipedia.org/wiki/ICalendar<br />

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79


Publish - Representation<br />

Taxonomies and Vocabularies<br />

o Exist<strong>in</strong>g reference vocabularies should be first<br />

evaluated <strong>in</strong> order to establish those that are the most<br />

appropriate: Data Cube, the eGov Core Vocabularies…<br />

http://www.w3.org/TR/vocab-data-cube/<br />

https://jo<strong>in</strong>up.ec.europa.eu/community/core_vocabularies/description<br />

o The SKOS standard is a data model for shar<strong>in</strong>g and<br />

l<strong>in</strong>k<strong>in</strong>g through the Web’s basic structure and content.<br />

http://www.w3.org/TR/2009/REC-skos-reference-20090818/<br />

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80


Publish - Representation<br />

IDs Scheme<br />

http://{base}/{type}[/{doma<strong>in</strong>}][/{sector}][/{resource}]<br />

o The ability to identify resources via URIs is one of the<br />

foundations of the Internet.<br />

o If we provide permanent URIs that are self-describ<strong>in</strong>g<br />

and follow established patterns; it will be much easier<br />

to f<strong>in</strong>d the desired <strong>in</strong>formation.<br />

o The usage of these persistent identifiers will also<br />

provide reliable references to the data, a basic<br />

requirement to ensure <strong>in</strong>formation access.<br />

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81


Publish - Representation<br />

o Use URIs as names for th<strong>in</strong>gs.<br />

o Use HTTP URIs so that people can look up the names.<br />

o When somebody looks up an URI it should provide<br />

useful <strong>in</strong>formation us<strong>in</strong>g standards.<br />

o Provide at least one mach<strong>in</strong>e-readable representation<br />

of the resource identified by the URI.<br />

o Use consistent, extensible & persistent URIs.<br />

o Create URIs that are understandable and mean<strong>in</strong>gful.<br />

o Never expose <strong>in</strong>formation about the technical<br />

implementation of URIs.<br />

o Include l<strong>in</strong>ks to other URIs so that people can discover<br />

more related th<strong>in</strong>gs.<br />

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http://www.w3.org/DesignIssues/L<strong>in</strong>kedData<br />

82


Publish - Representation<br />

Updates and version<strong>in</strong>g<br />

o How to preserve <strong>in</strong>tegrity of published data is one of<br />

the key challenges (new resources, new l<strong>in</strong>ks between<br />

data sets, obsolescence and deletion of old material…)<br />

o Data persistence must be ensured over time if we<br />

expect the stakeholders’ community to re-use it.<br />

o Keep track of relationships between different data<br />

sets versions.<br />

o Document changes that have been carried out,<br />

<strong>in</strong>clud<strong>in</strong>g appropriate version metadata.<br />

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83


Publish - Catalogu<strong>in</strong>g<br />

Data<br />

Catalogues<br />

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84


Publish - Catalogu<strong>in</strong>g<br />

The 5 ★ of L<strong>in</strong>ked Open Data<br />

★<br />

★★<br />

★★★<br />

★★★★<br />

★★★★★<br />

data on the web<br />

structured data<br />

non-proprietary formats<br />

URLs to identify th<strong>in</strong>gs<br />

l<strong>in</strong>k to other’s data<br />

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85


Publish - Catalogu<strong>in</strong>g<br />

Raw Data<br />

The road ahead<br />

XML<br />

APIs<br />

RSS/atom<br />

HTML Scrapp<strong>in</strong>g<br />

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L<strong>in</strong>ked Data<br />

RDFa<br />

86


Publish - Catalogu<strong>in</strong>g<br />

RAW DATA<br />

LINKED DATA<br />

0% 20% 40% 60% 80% 100%<br />

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Publlish<br />

Reuse<br />

87


Publish - Infrastructure<br />

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88


Publish - Infrastructure<br />

Raw data vs. mach<strong>in</strong>e readable<br />

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89


Publish - Infrastructure<br />

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http://lod-cloud.net/<br />

90


Publish - Infrastructure<br />

LOD benefits are great, but…<br />

o Modell<strong>in</strong>g is though.<br />

o Good to comb<strong>in</strong>e multiple sources, but<br />

still there are other issues (licens<strong>in</strong>g, data<br />

quality, provenance, trust…)<br />

o Sometimes slow performance.<br />

o Better toolkits are needed.<br />

o Capacity build<strong>in</strong>g.<br />

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91


Publish - Infrastructure<br />

What platform?<br />

o Data Catalog Interoperability (allow<br />

catalogues federation with standard schema – DCAT)<br />

o Data Portability Based (use standard data<br />

formats such as JSON, XML or CSV, as well as RDF and<br />

other L<strong>in</strong>ked Data standards)<br />

o Application Portability (based on Open Data<br />

API Standards, such as REST, HTTP, and Structured<br />

Query Language (SQL)<br />

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92


Publish - Infrastructure<br />

“Tim Berners-Lee didn’t develop<br />

hundreds of millions of websites.<br />

He designed a platform so that<br />

others could” – Tim O’Reilly,<br />

Founder of O’Reilly Media.<br />

http://www.bus<strong>in</strong>essofgovernment.org/report/design<strong>in</strong>g-open-projects-lessons-<strong>in</strong>ternet-pioneers<br />

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93


Share<br />

How could I be more open?<br />

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94


Share (<strong>in</strong>ternally)<br />

Internal participation (<strong>Government</strong>)<br />

o The consolidation of an Open Data<br />

<strong>in</strong>itiative is <strong>in</strong> need of <strong>in</strong>volvement from<br />

all <strong>Government</strong> bodies to achieve full<br />

cultural <strong>in</strong>tegration with <strong>in</strong>ternal<br />

processes.<br />

o Resistance to change is a delicate issue.<br />

o <strong>Government</strong>s tend to avoid risks.<br />

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95


Share (<strong>in</strong>ternally)<br />

Internal participation (<strong>Government</strong>)<br />

o Attract new public bodies<br />

o Project presentation and communication.<br />

o Encourage participation.<br />

o Raise awareness<br />

o Internal meet<strong>in</strong>gs, workshops, sem<strong>in</strong>ars…<br />

o Capacity build<strong>in</strong>g<br />

o Open Data, benefits, examples…<br />

o Data process<strong>in</strong>g and classification.<br />

o Data catalogue <strong>in</strong>ner work<strong>in</strong>gs.<br />

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96


Share (externally)<br />

External participation (Other<br />

Stakeholders)<br />

Open <strong>Government</strong> Data <strong>in</strong>itiatives should<br />

be seen as collaborative projects with<strong>in</strong> a<br />

chang<strong>in</strong>g environment, where the end<br />

may not be clear and the coord<strong>in</strong>at<strong>in</strong>g<br />

entities do not have all the resources to<br />

create change needed by themself.<br />

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97


Share (externally)<br />

“If you prevent people from<br />

do<strong>in</strong>g bad th<strong>in</strong>gs, you prevent<br />

also them from do<strong>in</strong>g good<br />

th<strong>in</strong>gs” – Jimmy Wales, Wikipedia cofounder.<br />

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98


Share (externally)<br />

10 lessons from Internet pioneers<br />

o 1 - Let everyone play: br<strong>in</strong>g <strong>in</strong> additional<br />

resources, attracts advocates, and captures new ideas.<br />

o 2 - Play nice: a common mistake is reduce<br />

participation by sett<strong>in</strong>g high walls to protect from lowquality<br />

contributions, vandalism, etc.<br />

o 3 - Tell what you are do<strong>in</strong>g while you are<br />

do<strong>in</strong>g it: improve understand<strong>in</strong>g and contributions,<br />

avoid overlap and create adjacent value, build trust.<br />

http://www.bus<strong>in</strong>essofgovernment.org/report/design<strong>in</strong>g-open-projects-lessons-<strong>in</strong>ternet-pioneers<br />

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99


Share (externally)<br />

o 4 - Use multiple communication<br />

channels: do not focus only on the Web.<br />

o 5 - Give it away: governments shouldn’t be<br />

proprietary about what they know and learn.<br />

o 6 - Reach for the edges: need observations<br />

and <strong>in</strong>sights from the edges when we face complicated<br />

problems.<br />

o 7 - Take advantage of all organizations:<br />

OGD is likely to require contributions from an<br />

ecosystem of different participants with vary<strong>in</strong>g<br />

<strong>in</strong>terests and <strong>in</strong>centives.<br />

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100


Share (externally)<br />

o 8 - Design for participation: break<strong>in</strong>g work<br />

<strong>in</strong>to manageable pieces makes it easier to understand<br />

what needs to be done and become <strong>in</strong>volved.<br />

o 9 - Increase network impact: a community<br />

model based <strong>in</strong> a network of nodes that can <strong>in</strong>teract<br />

back and forth will create an exponential growth.<br />

o 10 - Build platforms: help people and<br />

organizations coord<strong>in</strong>ate their activities so they are<br />

jo<strong>in</strong>tly more productive.<br />

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101


Dissem<strong>in</strong>ation and outreach<br />

o <strong>Public</strong> consultation: ask people what data they<br />

want.<br />

o Round tables and network<strong>in</strong>g: share<br />

experiences face to face and set common goals.<br />

o Communities of <strong>in</strong>terest: gather together<br />

people with different motivations and profiles, but<br />

that share <strong>in</strong>terest <strong>in</strong> a given topic.<br />

o Communities of practice: e.g. dissem<strong>in</strong>ation<br />

and engagement, data standards and homogenisation,<br />

data catalogues best practices, etc.<br />

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102


Dissem<strong>in</strong>ation and outreach<br />

o <strong>Public</strong>-private collaboration: explore<br />

possible synergies between government and other<br />

external entities, but avoid<strong>in</strong>g exclusive alliances.<br />

o Dissem<strong>in</strong>ation (onl<strong>in</strong>e and offl<strong>in</strong>e): news, blogs,<br />

social networks, press releases, multimedia, etc.<br />

o Education and <strong>in</strong>vestigation: tra<strong>in</strong><strong>in</strong>g of<br />

enough human resources with skills to take advantage<br />

of OGD.<br />

o Entrepreneurship promotion: capacity<br />

build<strong>in</strong>g, support, bus<strong>in</strong>ess models, challenges,<br />

Hackatons, etc.<br />

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103


Supervision<br />

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http://www.data.gov.uk/odug-roadmap<br />

104


Supervision<br />

Data monitor<strong>in</strong>g<br />

o Data catalogue monitor<strong>in</strong>g: visitors,<br />

sources, keywords, bounces, time on<br />

site, devices, locations, etc.<br />

o Data sets usage and characteristics:<br />

new datasets, updated datasets,<br />

publishers, formats, licenses, topics,<br />

apps, data requests, etc.<br />

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105


Supervision<br />

Internal support<br />

o Knowledge transfer.<br />

o Assistance for public bodies.<br />

o Procedural support for OGD processes.<br />

o Technical support for OGD tools.<br />

o Capacity build<strong>in</strong>g.<br />

o Guidel<strong>in</strong>es and educational resources.<br />

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106


Supervision<br />

Strategy revision<br />

o Have a look back to the orig<strong>in</strong>al<br />

objectives.<br />

o Detect achievements, failures, mistakes,<br />

best practices, champions, etc.<br />

o Analyse and evaluate the results.<br />

o Share the <strong>in</strong>dicators.<br />

o Update the strategy accord<strong>in</strong>gly.<br />

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107


Some f<strong>in</strong>al remarks<br />

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108


F<strong>in</strong>al remarks<br />

Spend some time to analyse the start<strong>in</strong>g<br />

po<strong>in</strong>t, identify champions and collaborate, but…<br />

Get started now! you can start small and<br />

simple, then grow steadily.<br />

Address fears and misunderstand<strong>in</strong>gs from the<br />

very beg<strong>in</strong>n<strong>in</strong>g.<br />

Share and engage data has no value if it is not<br />

be<strong>in</strong>g used, use examples that focus on everybody’s live<br />

improvement and avoid the “cool visualization” effect.<br />

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109


F<strong>in</strong>al remarks<br />

Technology is a small percentage: but<br />

still remember there are 3 fundamental steps<br />

“Identify the data that you<br />

manage, represent that data<br />

<strong>in</strong> a way that people can use it<br />

and expose the data to the<br />

wider world” – Jeni Tennison, UKODI.<br />

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http://www.jenitennison.com/blog/node/100<br />

110


That’s all<br />

Thank you for your<br />

attention!<br />

Any other Questions?<br />

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Do you need some support<br />

while Open<strong>in</strong>g up your Data?<br />

Just keep <strong>in</strong> touch<br />

Carlos Iglesias<br />

carlos@sbc4d.com<br />

@carlosiglesias | sb4cd.com<br />

skype: carlos.iglesias.skype<br />

es.l<strong>in</strong>ked<strong>in</strong>.com/<strong>in</strong>/carlosiglesiasmoro/en<br />

This presentation: http://t<strong>in</strong>yurl.com/eGov<strong>Africa</strong>OGD<br />

Copyright © 2013. SB Consult<strong>in</strong>g. All rights reserved<br />

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