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rEdEFInIng - Stanford Hospital & Clinics

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YEAR IN REVIEW<br />

redefining possible<br />

WHAT’S


Polly Weinheimer<br />

Oncology Patient P2»<br />

Michael Moore<br />

Transplant and Cardiology Patient P4»<br />

Eugene Lee<br />

Cardiovascular Patient P6»<br />

TABLE<br />

contents<br />

OF<br />

We are very grateful to these patients and<br />

their families for allowing us to share their<br />

personal stories with you.<br />

Dr. Rachael Callcut<br />

Trauma/Critical Care Surgeon P 12»<br />

Sandi Wearing<br />

Neurology Patient P8»<br />

Melanie Murphy<br />

Sports Medicine Patient P 10»<br />

Advancing Technology & Innovation<br />

Room 9: Hybrid Healthcare P 15»<br />

The New <strong>Stanford</strong> <strong>Hospital</strong><br />

Atrium View P 18»<br />

The Corporate Partners Program<br />

Six Silicon Valley Companies P 20»<br />

Letter from Mariann Byerwalter<br />

Chair, Board of Directors P1»<br />

Letter from Amir Dan Rubin<br />

President & CEO P1»<br />

Buzz and Peg Gitelson<br />

<strong>Stanford</strong> <strong>Hospital</strong> Partners P 16»<br />

The Byers Eye Institute at <strong>Stanford</strong><br />

Opened September 2010 P 21»<br />

Chuck Horngren<br />

Horngren Family Vitreoretinal Center P 21»


Mariann Byerwalter<br />

Chair, Board of Directors<br />

<strong>Stanford</strong> <strong>Hospital</strong> & <strong>Clinics</strong><br />

HEALIng P<br />

humanity<br />

science<br />

oNE PATIENT AT A TImE<br />

<strong>rEdEFInIng</strong> WHAT Is POssIBLE<br />

On behalf of the <strong>Stanford</strong> <strong>Hospital</strong> & <strong>Clinics</strong> Board of Directors, I am pleased<br />

to share this overview of an exciting year.<br />

First, we welcomed our new CEO, Amir Dan Rubin, who is the leader we<br />

envisioned for this historic moment in our history—a proven healthcare executive<br />

with a deep personal commitment to innovation in all aspects of health care,<br />

extensive knowledge of academic medical centers, and dedication to patientcentered<br />

clinical environments.<br />

Second, we launched an unprecedented new collaboration with leading Silicon<br />

Valley companies that are generously supporting development of the New <strong>Stanford</strong><br />

<strong>Hospital</strong>, as described on page 20. The need to replace our 1950s-era building<br />

with modern, seismically safe, technologically advanced facilities commensurate<br />

with <strong>Stanford</strong>’s outstanding medical care is critical. Even more important, it has<br />

presented us with a transformative opportunity that comes only once in a generation.<br />

Our Board of Directors, executive team and <strong>Stanford</strong> faculty physician leaders are<br />

united in our commitment to realize a dream that even a decade ago would have<br />

seemed impossible. The New <strong>Stanford</strong> <strong>Hospital</strong> will enable us to harness the power<br />

of technology to improve outcomes for patients and control costs; find previously<br />

unimagined methods of prevention, diagnosis and treatment; and achieve<br />

breakthroughs in patient experience. Our new hospital facility is key to fulfilling this<br />

vision, and it is attracting exceptional leadership and generosity at every level.<br />

I want to thank everyone whose contributions helped make this another outstanding<br />

year in <strong>Stanford</strong> <strong>Hospital</strong>’s long and distinguished history. Your support benefits<br />

patients worldwide while ensuring that each patient here continues to receive the<br />

full benefit of <strong>Stanford</strong>’s unmatched excellence in teaching, research and clinical<br />

care. We are truly grateful and hope that the stories in these pages will inspire you,<br />

just as they have inspired us to reach even higher and redefine what is possible.<br />

Return to TOC<br />

THrOUgH<br />

ImPrOvIng HEALTH And HEALTH cArE<br />

Since arriving at <strong>Stanford</strong>, I’ve often been asked what should be the strategy for our<br />

hospital and clinics. At some level, the answer is simple—to ensure that the next<br />

patient who walks in the door receives the absolute best in care, incorporating the<br />

latest innovations, at the highest level of quality, delivered with genuine compassion<br />

and an outstanding patient experience.<br />

Our goal is to achieve this for every patient, every time, and we are actively working<br />

to make this possible. The moving stories featured in these pages are examples of<br />

the difference <strong>Stanford</strong> <strong>Hospital</strong> & <strong>Clinics</strong> makes in the lives of thousands every year.<br />

We are very grateful to these six patients and their families for allowing us to share<br />

their personal stories with you.<br />

<strong>Stanford</strong> <strong>Hospital</strong> & <strong>Clinics</strong> is uniquely positioned to improve health and health<br />

care, both around the globe and for our local community. As we continue to lead<br />

in developing breakthrough treatments that will benefit patients everywhere, we take<br />

great pride in being able to offer them first to patients here. We are reminded every<br />

day that the next person who entrusts us with his or her care—whether a family<br />

member, friend, neighbor or international visitor—is our most important patient and<br />

has our full commitment.<br />

This report highlights major initiatives under way that promise a future of limitless<br />

opportunity—from building the most patient-centered and technologically advanced<br />

new hospital in the world, to ensuring that every patient encounter is exemplary,<br />

to partnering with some of the most innovative Silicon Valley companies in new<br />

ways—all with the goal of healing humanity through science, one patient at a time.<br />

<strong>Stanford</strong> has the people, expertise, commitment and vision to fully achieve this<br />

transformative potential in the years ahead. It is a privilege for me to join such<br />

a talented and dedicated group of physicians, nurses, clinicians, staff and<br />

administrators to serve this remarkable community.<br />

Amir Dan Rubin<br />

President & CEO<br />

<strong>Stanford</strong> <strong>Hospital</strong> & <strong>Clinics</strong><br />

1


oNCoLoGY<br />

STANfoRd WomEN’S CANCER CENTER<br />

In the summer of 2011, the <strong>Stanford</strong> Women’s Cancer Center will open<br />

its doors. The Center will considerably enlarge the current clinical space<br />

dedicated to the treatment of women with breast and gynecologic cancers,<br />

providing individualized and compassionate care for the whole patient.<br />

The Women’s Cancer Center will begin each woman’s journey toward<br />

survivorship with concierge services to help her navigate and manage her<br />

treatment. Support groups for patients and family members will be part of<br />

a care package that includes counseling, palliative care, survivorship<br />

services and more. In an atmosphere with warmth and welcome at its core,<br />

founded upon the advanced clinical trials and ground-breaking translational<br />

research for which <strong>Stanford</strong> is known, the Women’s Cancer Center programs<br />

will feature an integrative healing approach to strengthen the body, educate<br />

the mind and nurture the spirit.<br />

2<br />

better<br />

JuST STEPS FROM THE STANFORD CANCER<br />

CENTER, THE NEW STANFORD WOMEN’S CANCER<br />

CENTER WIll PROVIDE RESOuRCES, SuPPORT<br />

AND ExPERTISE TO WOMEN WITH BREAST AND<br />

gYNECOlOgIC CANCERS.<br />

Return to TOC<br />

options FOr mOrE PATIEnTs<br />

“Thanks to innovations and new treatment<br />

methods, we can really offer a more positive<br />

experience to nearly every person we treat.”<br />

Dr. Frederick Dirbas<br />

Breast Cancer Surgeon<br />

With no family history of cancer, Polly Weinheimer was<br />

surprised when, after a routine check-up in 2002, her<br />

doctor advised her to contact <strong>Stanford</strong> cancer surgeon<br />

Dr. Frederick Dirbas for a breast cancer consultation.<br />

“Many patients fear the worst when they receive a cancer<br />

diagnosis,” says Dr. Dirbas. “But thanks to innovations and<br />

new treatment methods, we can really offer a more positive<br />

message and experience to nearly every person we treat.”<br />

Cancer therapies that were once brutally invasive have<br />

evolved. Depending on the size and location of a tumor,<br />

lumpectomies, improved chemotherapy and more targeted<br />

radiation have all eased the treatment burden for patients.<br />

Dr. Dirbas told Polly she was a prime candidate for<br />

intraoperative radiation therapy (IORT), a new protocol<br />

to treat the size of tumor she had. When her tumor was<br />

removed, radiation treatment was sent directly into the<br />

tissue surrounding the tumor at the time of the surgery.<br />

The single treatment replaced six weeks of daily radiation<br />

after surgery. Dr. Dirbas was one of just a handful of<br />

physicians, and <strong>Stanford</strong> <strong>Hospital</strong> one of a similarly<br />

small group of hospitals, to offer IORT for breast cancer<br />

at that time.<br />

Instead of enduring the exhaustion and discomfort that are<br />

common side effects of multiple radiation sessions, Polly<br />

went home and got back to her life. Today, nearly a decade<br />

after her treatment, she is 70 years old and still enjoying her<br />

favorite hiking trails.<br />

3


TRANSPLANT ANd CARdIoLoGY<br />

In 2007, Michael Moore found himself balanced precariously<br />

between a rock and a hard place. While undergoing a<br />

comprehensive screening for the liver transplant he needed,<br />

he learned that he also had a hole in his aortic valve. The<br />

news was devastating. With a failing heart, he couldn’t get<br />

a liver transplant. And his liver condition meant that heart<br />

repair would be too dangerous. Michael’s medical team<br />

didn’t shrink from the challenge. “<strong>Stanford</strong> has the drive<br />

to provide excellent care for everyone,” says Dr. Tami<br />

Daugherty, Michael’s transplant hepatologist. “There’s<br />

no ‘We can’t do it’ here.”<br />

Michael’s treatment brought together a multidisciplinary<br />

team of physicians to perform a rare combined procedure.<br />

Once a liver became available, the <strong>Stanford</strong> transplant and<br />

cardiothoracic teams worked for 17 hours to repair Michael’s<br />

heart and replace his liver. While recovering from his surgery,<br />

Michael was visited by the large team of professionals<br />

who had made his operation a success. He was excited<br />

to meet not just his surgeons, but also the extended group<br />

of physicians who were able to learn from his unusual case.<br />

“Not only did I have a fleet of the best doctors,” says Michael,<br />

“but the next generation was there, also learning from the<br />

best.” Now more than three years later, Michael’s eyes twinkle<br />

with fun, and he’s learning how to play the guitar, something<br />

he’s always wanted to do.<br />

expanding<br />

the TEAM<br />

overcome<br />

TO<br />

cHALLEngEs<br />

4 Return to TOC<br />

5<br />

EVERY lIVER TRANSPlANT PATIENT IS uNIquE.<br />

DR. TAMI DAugHERTY REVIEWS EACH<br />

PERSON’S NEEDS WITH AN INTERDISCIPlINARY<br />

TEAM OF STANFORD PHYSICIANS, NuRSES<br />

AND TRANSPlANT COORDINATORS.<br />

GIVING THE GIfT of LIfE<br />

Waiting lists for liver donations are notoriously long in the<br />

Bay Area, and many patients in need cannot survive the<br />

wait time for a deceased-donor liver. Today, more patients<br />

and their families are exploring the option of living donor<br />

liver transplantation (lDlT), a promising alternative for liver<br />

transplant patients. With lDlT, living donors give a portion<br />

of their healthy liver to needy recipients, decreasing the<br />

wait time to transplantation and improving patient survival<br />

rates. Organ donation is an altruistic gift, and each living<br />

donor candidate is evaluated by an independent living donor<br />

advocate to ensure donor safety, informed consent and lack<br />

of coercion. At <strong>Stanford</strong> <strong>Hospital</strong> & <strong>Clinics</strong>, people who choose<br />

to donate through lDlT undergo a thorough evaluation and<br />

screening process and are treated with the same high caliber<br />

of care as transplant recipients.<br />

“Not only did I have a fleet<br />

of the best doctors, but the<br />

next generation was there,<br />

also learning from the best.”<br />

Michael Moore<br />

Transplant and Cardiology Patient


CARdIoVASCULAR<br />

CREATINg A PlAN<br />

to<br />

exceed<br />

6<br />

ESSENTIAl FOR lIFE, THE CIRCulATORY<br />

SYSTEM IS A POWERFul NETWORk OF<br />

BlOOD VESSElS THAT DElIVERS OxYgEN<br />

AND NuTRIENTS, FIgHTS INFECTION AND<br />

REMOVES WASTE FROM THE BODY.<br />

expectations<br />

Return to TOC<br />

mEETING ComPLEx CHALLENGES<br />

At <strong>Stanford</strong> <strong>Hospital</strong> & <strong>Clinics</strong>, vascular surgeons receive<br />

the most difficult cases from around the Bay Area because<br />

they have the experience, equipment and expertise to<br />

give people better odds for a positive outcome. Vascular<br />

patients like Eugene benefit significantly from recent<br />

technological breakthroughs, many pioneered at <strong>Stanford</strong>,<br />

including high-speed CT and MRI angiography and 3D image<br />

reconstruction technologies that give surgeons detailed<br />

information about what is happening in the vascular<br />

system. Another <strong>Stanford</strong> strength is minimally invasive,<br />

or endovascular, techniques to repair aortic aneurysms.<br />

These techniques employ a catheter threaded into the body<br />

through a small incision and have reduced the risk of death<br />

during surgical repair by more than 50 percent.<br />

When 60-year-old Eugene lee arrived at his local hospital<br />

after his right leg buckled beneath him, he was given<br />

some disturbing news. “They wanted to amputate my leg,”<br />

says Eugene, recalling the verdict that left him and his wife<br />

shaken. Eugene needed a higher degree of care, so he<br />

was transferred to <strong>Stanford</strong> <strong>Hospital</strong>.<br />

A survey of Eugene’s circulatory system showed <strong>Stanford</strong>’s<br />

vascular specialists that in addition to the aneurysm<br />

threatening his right leg, he also had an aneurysm in his left<br />

leg and blockage in his carotid artery. And Eugene wasn’t<br />

just at risk of losing a limb. Another aneurysm in his abdomen<br />

had swollen his aorta, and it looked ready to rupture. When an<br />

aneurysm ruptures in the aorta, the main vessel routing blood<br />

from the heart to the rest of the body, fatal effects can be just<br />

minutes away.<br />

“Multiple aneurysms are not uncommon,” says Dr. Ronald<br />

Dalman, the <strong>Stanford</strong> vascular surgeon who received<br />

Eugene’s transfer. “When you have four or five problems,<br />

it’s about setting priorities and figuring out the best sequence<br />

of treatment. What you need is a coherent plan.” Repairing<br />

Eugene’s aortic aneurysm became the first priority for<br />

Dr. Dalman and his team. Initial surgery stabilized Eugene’s<br />

abdominal aorta, and subsequent revascularization<br />

procedures restored blood flow to Eugene’s legs and repaired<br />

his carotid artery. Eugene’s leg—and his life—were saved.<br />

“I was lucky,” says Eugene. “I was at the right hospital with<br />

the right doctor.”<br />

“I was lucky. I was at the right<br />

hospital with the right doctor.”<br />

Eugene Lee<br />

Cardiovascular Patient<br />

7


NEURoLoGY<br />

A BETTER WAY To do IT<br />

Surgery of any kind near the brain stem carries precipitous risks of damage<br />

with catastrophic consequences. Traditionally, neurosurgeons have taken<br />

their instruments to that area only through the mouth or the side of the neck,<br />

although both approaches risk adverse effects on swallowing, breathing and<br />

speech, and require a long recovery. Surgeries that go through the nasal<br />

passages to the eye and the brain have been possible only in the last decade<br />

or so. New imaging technologies and new, extended surgical tools are more<br />

flexible, optically sharper and much, much smaller. At <strong>Stanford</strong> <strong>Hospital</strong>,<br />

endonasal surgery is thriving, with vibrant collaborations between the<br />

Neurosurgery and Otolaryngology Departments.<br />

8<br />

forging<br />

DR. STEFAN MINDEA HAS PIONEERED NEW<br />

TECHNIquES TO DECREASE RISk DuRINg<br />

BRAIN AND SPINAl SuRgERY WHIlE INCREASINg<br />

PATIENT COMFORT THROugHOuT RECOVERY.<br />

Return to TOC<br />

nEW<br />

pathsTO<br />

SuCCESS<br />

“This surgery meant going home sooner<br />

and with much less pain and fewer risks<br />

of complications.”<br />

Dr. Stefan Mindea<br />

Director of the Neurosurgery Department’s<br />

Minimally Invasive Spinal Surgery Program<br />

Sandi Wearing’s MRI showed a mass at the very top<br />

of her spinal column, providing one possible explanation<br />

for what was making her speech difficult and her arms<br />

weak. At <strong>Stanford</strong>, Sandi found two physician-scientists,<br />

Dr. Stefan Mindea and Dr. Jayakar Nayak, who would<br />

save her speech with an advanced surgical procedure that<br />

reached her spine through her nose and sinuses. Never<br />

before done at <strong>Stanford</strong>, the endonasal odontoidectomy<br />

is a rarely performed procedure. There are just a handful<br />

of medical centers anywhere that can accomplish this level<br />

of endonasal surgery.<br />

A chance meeting in the faculty lounge brought together<br />

Sandi’s surgeons—Dr. Mindea, Director of the Neurosurgery<br />

Department’s Minimally Invasive Spinal Surgery Program, and<br />

Dr. Nayak, Co-director of the Otolaryngology Department’s<br />

<strong>Stanford</strong> Sinus Center. Dr. Mindea was frustrated with the<br />

surgical routes typically used to reach the spine through the<br />

mouth or neck. Dr. Nayak, who regularly performs transnasal<br />

sinus and skullbase surgery, knew how to reach the spine<br />

through the nasal cavity. “For the right patient, you can<br />

get to a site of interest with much less pain and dissection<br />

through normal tissues,” says Dr. Nayak.<br />

With a new path identified, Dr. Mindea was confident he<br />

could cut down his patient’s recovery time and increase<br />

her comfort. “This surgery meant going home sooner and<br />

with much less pain and fewer risks of complications,”<br />

he says. The successful surgery safely removed the mass.<br />

Sandi has been speaking confidently and using her arms<br />

freely ever since.<br />

9


SPoRTS mEdICINE<br />

Basketball player Melanie Murphy came blazing out of<br />

Brooklyn as a point guard with the kinds of steals, assists,<br />

blocks and grade-point average that made her a natural for<br />

the <strong>Stanford</strong> university women’s team. In her freshman year,<br />

Melanie played in 31 games as the Cardinal took on its<br />

tough Pac-10 Conference competitors. The next year was<br />

not so good.<br />

During her second season, Melanie tore her left knee’s<br />

anterior cruciate ligament (ACl), a common injury for athletes<br />

of her caliber. The season-ending injury sent her to see<br />

Dr. Marc Safran, a physician for many collegiate teams and<br />

the Associate Chief of Sports Medicine at <strong>Stanford</strong> <strong>Hospital</strong> &<br />

<strong>Clinics</strong>. Repairing Melanie’s left ACl was a straightforward<br />

surgery, and after several months of rehab she was playing<br />

again. But just as her athletic life was getting back on track,<br />

a new injury threatened her right knee the very next year.<br />

Coincidentally, Dr. Safran was studying articular cartilage<br />

damage in basketball players at that time, using an MRI with<br />

a special cartilage sequencing image function to examine for<br />

both structural damage and more subtle cartilage changes<br />

that could cause problems later. Based on a scan of her new<br />

injury, Dr. Safran recommended a second surgery.<br />

While some players might have abandoned their sports<br />

dreams in the face of yet another surgery, Melanie was<br />

confident that Dr. Safran and his team would provide excellent<br />

care. “They are very in tune with what athletes need. They<br />

have a lot of experience,” she says. Melanie had the second<br />

surgery and returned to play, helping bring the Cardinal<br />

one more Pac-10 championship. Her care gave her not only<br />

another season, but the chance for a life without knee<br />

restrictions or pain.<br />

“They are very in tune with what<br />

athletes need. They have a lot<br />

of experience.”<br />

Melanie Murphy<br />

Orthopaedic Surgery Patient<br />

THE ACl IS ONE OF THE MOST COMMON<br />

lIgAMENTS TO BE INJuRED. IT CAN BE<br />

STRETCHED AND/OR TORN DuRINg A<br />

SuDDEN TWISTINg MOTION WHEN THE<br />

FEET STAY PlANTED ONE WAY, BuT THE<br />

kNEES TuRN THE OTHER WAY.<br />

renewed<br />

CONFIDENCE<br />

THAT gIvEs ATHLETEs<br />

experience<br />

10 Return to TOC<br />

11


GENERAL SURGERY<br />

ExPERIENCE THAT mAkES THE dIffERENCE<br />

In the emergency room, patients’ chances of survival come down to the<br />

extent of their injuries, the timeliness of their treatment and the degree of<br />

technical expertise their trauma surgeon brings. <strong>Stanford</strong> <strong>Hospital</strong> is the<br />

only level 1 Trauma Center between San Francisco and San Jose—and<br />

one of the few in the country to receive a flawless report from the American<br />

College of Surgeons’ Committee on Trauma. Patients taken to a trauma<br />

center after serious injury have a 20–25 percent greater chance of survival,<br />

and for more than 40 years, the ED at <strong>Stanford</strong> <strong>Hospital</strong> has served all<br />

South Peninsula residents.<br />

12<br />

WITH MORE THAN 50,000 VISITS EACH YEAR, THE<br />

STANFORD HOSPITAl EMERgENCY DEPARTMENT’S<br />

PATIENT ADMITTINg REPRESENTATIVES, uNIT<br />

SECRETARIES AND VOluNTEERS ARE AlWAYS<br />

ON HAND TO MEET THE COMMuNITY’S NEEDS.<br />

Return to TOC<br />

steady hands<br />

WHEn<br />

minute<br />

EvErY<br />

cOUnTs<br />

“You have to be calm and level-headed in<br />

what by nature is chaos, and time is never<br />

on our side.”<br />

Dr. Rachael Callcut<br />

Surgeon<br />

Trauma/Critical Care<br />

What is it like to work as a general surgeon in the Emergency<br />

Department? “You have to be calm and level-headed in what<br />

by nature is chaos, and time is never on our side,” answers<br />

Dr. Rachael Callcut, trauma surgeon at <strong>Stanford</strong> <strong>Hospital</strong> &<br />

<strong>Clinics</strong>. Jose Hernandez learned just how important taming<br />

that chaos is when he was rushed to <strong>Stanford</strong> <strong>Hospital</strong>’s<br />

Emergency Department after a head-on collision on the<br />

Dumbarton Bridge.<br />

Though the healthy 22-year-old never lost consciousness,<br />

Dr. Callcut knew he was in serious danger. His vital signs<br />

were initially not out of the ordinary, but his complaints<br />

of abdominal pain and his pallor suggested that he was<br />

bleeding. As soon as Dr. Callcut moved the wand of a<br />

portable ultrasound across his body, she could pinpoint<br />

the problem—about a third of Jose’s blood had poured<br />

out into his abdomen.<br />

“Time was running out quickly,” says Dr. Callcut. “In another<br />

15 minutes, Jose would have bled to death.” Within five<br />

minutes of arriving at the hospital, Jose was on his way to<br />

surgery, where Dr. Callcut and others quickly sewed up<br />

his most crucial wounds, keeping Jose alive long enough<br />

to treat his less serious injuries.<br />

When Jose came to several days after his surgeries, he took<br />

stock of his life. “laying in bed there,” he says, “I started<br />

appreciating what had happened to me, and believing that<br />

god exists.” Jose has since made a full recovery, and enjoys<br />

spending time with his wife and baby daughter.<br />

13


Dr. Kevin Tabb<br />

Chief Medical Officer<br />

<strong>Stanford</strong> <strong>Hospital</strong> & <strong>Clinics</strong><br />

AdvAncIng<br />

RECOGNITION FOR STANFORD HOSPITAL & CLINICS<br />

U.S. News & World Report<br />

U.S. News & World Report has ranked us the #1 hospital<br />

in San Jose, California, in its first-ever Best <strong>Hospital</strong>s Metro<br />

Area rankings.<br />

leapfrog group<br />

Our top hospital designation from the leapfrog group recognizes<br />

our accomplishments in preventing medication errors, exceeding<br />

standards for high-risk procedures and increasing patient safety.<br />

A nEW ErA In mEdIcInE<br />

technology<br />

and<br />

innov<br />

As our nation’s focus on the exciting potential for electronic medical records to advance<br />

health care continues, <strong>Stanford</strong> <strong>Hospital</strong> & <strong>Clinics</strong> is proud to be at the forefront of this<br />

new era in medicine. last year, we became one of a handful of institutions nationwide<br />

to receive the highest-level designation for our electronic medical record system. This<br />

year we began to explore how having this capability will improve patient outcomes,<br />

increase safety and help manage costs.<br />

We now have the tools to actually do what in the past could only have been imagined.<br />

Within each patient’s electronic medical record is a treasure trove of information. When<br />

combined with similar information about thousands of other individuals, it will provide<br />

us with insights about how to deliver better care and ensure that resources are being<br />

used effectively and efficiently.<br />

Our challenge is to turn this invaluable data into meaningful information. until now,<br />

patient data was in millions of pages of paper files, inaccessible on an aggregate<br />

basis to researchers. <strong>Stanford</strong> is uniquely positioned to lead the new era of discovery<br />

made possible by electronic data, drawing upon the expertise of our physician faculty<br />

at the <strong>Stanford</strong> School of Medicine, our innovation partners in Silicon Valley and the<br />

unmatched interdisciplinary resources of <strong>Stanford</strong> university.<br />

We know, for example, that it is important to follow clinical guidelines in health care,<br />

yet it is a challenge for hospitals everywhere to take national guidelines and use them<br />

consistently to improve care. By analyzing the extensive data in electronic medical<br />

records, we will be able to determine with much greater clarity where we are doing<br />

well, where we need to do better and where to make necessary changes rapidly.<br />

Never before in the history of medicine has this been possible, and <strong>Stanford</strong> <strong>Hospital</strong><br />

is one of only a few institutions that will be doing this soon.<br />

The quality of care we provide to our patients is already at the highest level—as evident<br />

in the awards and recognition that <strong>Stanford</strong> <strong>Hospital</strong> & <strong>Clinics</strong> continues to receive<br />

from the leapfrog <strong>Hospital</strong> Survey, the American Nurses Credentialing Center Magnet<br />

designation, U.S. News & World Report and many others. Today we are poised to reach<br />

even higher goals on behalf of our patients and to achieve the full potential of electronic<br />

medical records for patients here and around the world.<br />

American Nurses Credentialing Center<br />

We are among only 6 percent of all healthcare organizations in<br />

the u.S. to achieve the ANCC Magnet Recognition ® status based<br />

on quality patient care, nursing excellence and innovations in<br />

professional nursing practice.<br />

Healthcare Information and Management Systems Society<br />

We received the highest level designation for our electronic medical<br />

record system from the leading healthcare IT industry group, HIMSS.<br />

<strong>Stanford</strong> <strong>Hospital</strong> was the fourth healthcare organization in the nation<br />

to achieve top-level designation, known as “Stage 7.”<br />

ation<br />

TO AcHIEvE THE<br />

HIgHEsT-QUALITY cArE<br />

YOUr mEdIcAL InFOrmATIOn<br />

AT YOUr FIngErTIPs<br />

In December 2010, <strong>Stanford</strong> <strong>Hospital</strong> & <strong>Clinics</strong> launched<br />

MyHealth, a tool that helps patients and their physicians<br />

make digital health records a more useful part of everyday<br />

care. “We were looking for a tool that would help patients<br />

interact with us in a meaningful way,” says Dr. Christopher<br />

Sharp, an internist and lead physician advocate for the<br />

MyHealth system.<br />

The Web-based system enhances the doctor-patient<br />

relationship by increasing access to clinics and providing<br />

timely, secure information about a patient’s medical care.<br />

using MyHealth, <strong>Stanford</strong> patients can see health information<br />

such as test results, keep track of upcoming appointments<br />

and send secure messages to their clinics if they have<br />

questions or concerns. In its first month, more than 2,300<br />

messages were sent to clinics, and more than 16,000 patients<br />

have taken advantage of the program so far.<br />

Room 9: A nEW sTAgE FOr<br />

HYBrId HEALTH cArE<br />

It used to be standard operating procedure for a neurosurgery patient to<br />

travel quite a distance inside the hospital. Diagnostic imaging, microscopic<br />

monitoring and surgical interventions were not in one place, requiring full<br />

operating teams, as well as their patients, to move from room to room.<br />

That was before Room 9.<br />

Designed specifically to allow on-scene collaboration between specialists<br />

in neurosurgery and neuroradiology, Room 9 is 800 square feet of hybrid<br />

capability. It is large enough to house state-of-the-art imaging equipment,<br />

space for surgery and room to accommodate any extra medical professionals<br />

who might be needed in an unanticipated turn of events. In Room 9, daylong<br />

neurological procedures have been reduced to only four hours, and patients<br />

face fewer risks from movement and less exposure to radiation for imaging.<br />

Building on the success of Room 9, the New <strong>Stanford</strong> <strong>Hospital</strong> will include<br />

one entire floor of this kind of multipurpose space, with several 1,000-squarefoot<br />

units large enough to accommodate larger-scale equipment and more<br />

people. “We are convinced that new hybrid rooms are what is needed at<br />

<strong>Stanford</strong>, so it makes sense to invest the effort and funds to make it happen,”<br />

says Jerry Maki, the <strong>Hospital</strong>’s Vice President of Clinical Services.<br />

14 Return to TOC<br />

15


THE<br />

16<br />

POWEr<br />

of<br />

philanthropy<br />

From its earliest days, <strong>Stanford</strong> <strong>Hospital</strong> has been empowered<br />

by generous, visionary people who share its mission. Today,<br />

this is more true than ever. In fiscal year 2010, 4,550 donors<br />

from our local community and around the world gave more<br />

than $18 million to improve patient care; upgrade our physical<br />

plant; buy equipment; invest in technology; add art, music and<br />

gardens to the hospital; and make sure that patients, families,<br />

visitors and staff have the support and services they need.<br />

A listing of our generous friends can be found on page 22.<br />

As we look to the future, and what the 21st century demands,<br />

private giving remains essential to our core mission.<br />

Return to TOC<br />

“We are so thankful to have<br />

this kind of care available<br />

literally across the street.<br />

Whatever we can do to help,<br />

we’re going to do.”<br />

Buzz Gitelson<br />

<strong>Stanford</strong> Cancer Center Patient<br />

sTAnFOrd HOsPITAL PArTnErs<br />

<strong>Hospital</strong> Partners help keep <strong>Stanford</strong> at the leading edge<br />

of medical care. These flexible, unrestricted funds allow the<br />

<strong>Hospital</strong> to pursue innovations, meet unanticipated needs<br />

and quickly take advantage of any possibility that promises<br />

to improve patient care. To acknowledge and honor their<br />

contributions, we invite our <strong>Hospital</strong> Partners to attend regular<br />

events, lectures and other programs designed to keep them<br />

informed about <strong>Stanford</strong> Medicine. last year, 2,045 <strong>Stanford</strong><br />

<strong>Hospital</strong> Partners donors made gifts totaling $1,225,461.<br />

LEgAcY PArTnErs<br />

The legacy Partners Program honors those who serve<br />

future generations of <strong>Stanford</strong> <strong>Hospital</strong> patients with gifts<br />

made through their estate or trust plan. A gift to legacy<br />

Partners combines philanthropic impact with financial<br />

planning benefits and automatically qualifies the donor for<br />

membership in <strong>Stanford</strong> university’s Founding grant Society.<br />

legacy Partners are welcomed each year to informative<br />

events and programs about <strong>Stanford</strong> Medicine.<br />

BUzz ANd PEG GITELSoN:<br />

gETTIng IT rIgHT<br />

Staring down what he calls “the business end of the <strong>Stanford</strong><br />

linear accelerator,” cancer patient Buzz gitelson dealt with his<br />

disquiet by focusing on “all the little things” that the <strong>Stanford</strong><br />

Cancer Center does right: the caring, compassionate staff;<br />

the speed and convenience of his appointments; the piped-in<br />

“oldies” he listened to during his treatments.<br />

“<strong>Stanford</strong> is a place that is really committed to doing it right,”<br />

says Buzz, who with his wife, Peg, became a member of<br />

<strong>Stanford</strong> <strong>Hospital</strong> Partners at the first possible opportunity.<br />

“We asked during one of our first appointments what we<br />

could do to support the program.”<br />

17


THE nEW sTAnFOrd HOsPITAL<br />

To be built over the next eight years, the New <strong>Stanford</strong><br />

<strong>Hospital</strong> will deliver the most advanced treatments and<br />

technologies available in medicine—in an environment that<br />

redefines what a hospital experience can be. Designed with<br />

privacy, comfort and patient convenience at its core, the<br />

facility triples the size of the existing Andreessen Emergency<br />

Department, doubles <strong>Stanford</strong>’s ICu capacity and increases<br />

inpatient capacity to 600 beds.<br />

The New <strong>Stanford</strong> <strong>Hospital</strong> will be financed primarily through<br />

operating revenues and bond financing, but philanthropy<br />

must play an essential role in making it a reality.<br />

PATIENT ComfoRT ANd CoNVENIENCE<br />

Private rooms in new pavilions<br />

overnight family stays<br />

Bedside treatments and diagnostics<br />

Extensive amenities and services<br />

WoRLd-LEAdING TECHNoLoGY<br />

Combines innovations of <strong>Stanford</strong> University<br />

and Silicon Valley<br />

features hybrid interventional platforms<br />

Expands capabilities and capacity of the<br />

Andreessen Emergency department<br />

HEALING-SUPPoRTIVE ENVIRoNmENT<br />

distinctive atrium and garden floor<br />

Expansive views from the foothills to the bay<br />

Light, art, music, gardens<br />

18<br />

a clear<br />

VISION<br />

Return to TOC<br />

OF THE<br />

future<br />

Design by Rafael Viñoly Architects 19


foUNdING mEmBERS<br />

APPLE<br />

eBAY<br />

HP<br />

INTEL<br />

INTUIT<br />

oRACLE<br />

THE cOrPOrATE PArTnErs PrOgrAm<br />

In an unprecedented philanthropic collaboration, six Silicon Valley companies have<br />

joined forces to help build the New <strong>Stanford</strong> <strong>Hospital</strong> and create a global model for<br />

patient-centered, technologically advanced health care. Formally launched in January<br />

2011, the Corporate Partners Program is projected to contribute up to $150 million<br />

over the next decade.<br />

“There is no better time to invest in the future of<br />

health care than now, and no better place than<br />

here at <strong>Stanford</strong>, in the heart of Silicon Valley.<br />

By joining with us at this moment, these<br />

companies have demonstrated great leadership<br />

that reflects their ongoing commitment to<br />

improve the quality of life on a global scale.”<br />

John Hennessy<br />

<strong>Stanford</strong> University President<br />

PEDESTRIAN PROMENADE, THE NEW STANFORD HOSPITAl<br />

CHUCk HoRNGREN:<br />

BY THE nUmBErs<br />

“I have to be on my best behavior in airports,” says Chuck<br />

Horngren, professor emeritus of the <strong>Stanford</strong> graduate<br />

School of Business. “Someone is always coming up to me<br />

and saying, ‘I had you for cost accounting.’” By the numbers,<br />

it’s bound to happen. Over his 54-year teaching career,<br />

Horngren taught more than 16,000 business students.<br />

When his daughter needed treatment for diabetic retinopathy,<br />

Horngren was struck—naturally—by the numbers. “We sat in<br />

the waiting room of <strong>Stanford</strong>’s Ophthalmology Department<br />

and watched all these people seeking help for the same<br />

thing,” he said. “I decided to do something that involved<br />

the whole family in philanthropy.” The Horngren Family<br />

Vitreoretinal Center, located in the new Byers Eye Institute,<br />

is named for Horngren and his late wife, Joan, as well as<br />

their four children.<br />

THE BYErs EYE InsTITUTE<br />

AT sTAnFOrd<br />

The Byers Eye Institute at <strong>Stanford</strong>, which integrates<br />

all <strong>Stanford</strong> vision care services into one state-of-the-art<br />

facility, opened to patients in September 2010 and was<br />

dedicated in January 2011. Named for its lead donors,<br />

Brook and Shawn Byers, the $26.3 million Institute was<br />

made possible through private giving. With its mission<br />

of combating blindness and preserving sight—close<br />

to home and around the world—the Byers Eye Institute<br />

is already attracting patients from across the globe.<br />

20 Return to TOC<br />

21


<strong>Stanford</strong> <strong>Hospital</strong> & <strong>Clinics</strong> is a nonprofit healthcare provider known worldwide for advanced treatment of complex<br />

disorders in areas such as cardiology, oncology, neurology, surgery and organ transplantation. <strong>Stanford</strong> <strong>Hospital</strong> &<br />

<strong>Clinics</strong> is internationally recognized for translating medical breakthroughs into innovative and compassionate care<br />

for patients, and was recently named the best hospital in the San Jose, California, metropolitan area in U.S. News &<br />

World Report’s first-ever Best <strong>Hospital</strong>s Metro Area rankings.<br />

NET OPERATINg REVENuE (Dollars in millions)<br />

Total Net Operating Revenue and Expense: $1.967 billion<br />

F Y2010<br />

highlights cOmmUnITY<br />

In fiscal year 2010, <strong>Stanford</strong> <strong>Hospital</strong> & <strong>Clinics</strong> continued to achieve strong financial performance, despite the continuing<br />

challenges in the economic environment. Its bond ratings are among the highest for healthcare organizations in<br />

California. At a time of national focus on health care, <strong>Stanford</strong> <strong>Hospital</strong> & <strong>Clinics</strong>’ significant progress of recent years will<br />

help make the upcoming major investment to build the New <strong>Stanford</strong> <strong>Hospital</strong> possible.<br />

Inpatient Care $978 49.7%<br />

Outpatient Care $913 46.4%<br />

Other $76 3.9%<br />

NET OPERATINg ExPENSES (Dollars in millions)<br />

22<br />

Salaries and Benefits $840 42.7%<br />

Supplies $271 13.8%<br />

Purchased Services $454 23.1%<br />

Depreciation $96 4.9%<br />

Interest Expense $40 2.0%<br />

Transfers and Other $166 8.4%<br />

Reinvestment, Net $100 5.1%<br />

Return to TOC<br />

BEnEFITs sUmmArY<br />

In addition to delivering outstanding patient care, <strong>Stanford</strong> <strong>Hospital</strong> & <strong>Clinics</strong> provides an extensive range of community<br />

benefit programs. All free of charge or largely subsidized, these include health and education programs such as the <strong>Stanford</strong><br />

Health library, the <strong>Stanford</strong> Cancer Supportive Care Program, the Strong for life senior adult exercise program and lifeline<br />

services. The <strong>Hospital</strong> also provides financial contributions and services to several community-based clinics, and programs<br />

that offer culturally appropriate cancer education and outreach.<br />

Over the past year, key initiatives have focused on improving the health and well-being of older adults, as well as improving<br />

access to care and reducing cancer-related health disparities.<br />

The table below summarizes <strong>Stanford</strong> <strong>Hospital</strong>’s significant investment in community benefit programs.<br />

COMMuNITY BENEFIT (Dollars in millions)<br />

Benefits for Vulnerable Populations $106.9<br />

Medicare (uncompensated Expense) $94.8<br />

Benefits for the larger Community $4.5<br />

Health Research, Education and Training $42.4<br />

Total Excluding medicare $153.8<br />

Total Including medicare $248.6<br />

HOSPITAl STATISTICS (FY’10)<br />

licensed Beds 613<br />

(465 operating)<br />

licensed ICu Beds 67<br />

(66 operating)<br />

Operating Rooms 49<br />

(21 Main Campus ORs, 4 Redwood City Outpatient Center ORs, 12 Ambulatory Surgery Operating Suites,<br />

9 Interventional Services Procedure Rooms, 3 IR Procedure Rooms)<br />

Staff<br />

Medical 1,907<br />

Interns and Residents 1,044<br />

RNs 1,937<br />

lVNs 17<br />

Nursing Assistants 154<br />

Nonmedical Employees 2,244<br />

Total Staff 7,303<br />

Volunteers 1,040<br />

Volunteer Hours of Service 83,000<br />

Admissions Per Year<br />

Inpatient 24,111<br />

Outpatient Visits 558,025<br />

ER Visits 50,561<br />

<strong>Stanford</strong> <strong>Hospital</strong> Health library Visits 14,000 walk-in/year; 30,000 online/month<br />

23


24<br />

BOARD OF DIRECTORS<br />

mARIANN BYERWALTER<br />

cHAIr<br />

joHN LEVIN<br />

vIcE cHAIr<br />

mARC ANdREESSEN<br />

BRYAN BoHmAN, md<br />

SUE BoSTRom<br />

BRUCE CozAdd<br />

CHRISToPHER dAWES<br />

joHN fREIdENRICH<br />

STEPHEN HEARST<br />

joEL HYATT<br />

RoN joHNSoN<br />

CHARLES kooB<br />

joHN LILLIE<br />

TEd LoVE, md<br />

joHN moRGRIdGE<br />

WoodRoW mYERS, md<br />

dENISE o’LEARY<br />

PHILIP PIzzo, md<br />

CHRISToPHER REdLICH<br />

NoRmAN RIzk, md<br />

AmIR dAN RUBIN<br />

CASEY SAfRENo<br />

SCoTT Wood, md<br />

STEVE YoUNG<br />

WILLIAm YoUNGER<br />

EXECUTIVE TEAM<br />

AmIR dAN RUBIN<br />

PrEsIdEnT & cEO<br />

CARoLYN BYERLY<br />

cHIEF InFOrmATIOn OFFIcEr<br />

NANCY LEE<br />

vIcE PrEsIdEnT<br />

PATIEnT cArE & cHIEF nUrsIng OFFIcEr<br />

jERRoLd mAkI<br />

vIcE PrEsIdEnT<br />

cLInIcAL sErvIcEs<br />

dANIEL moRISSETTE<br />

cHIEF FInAncIAL OFFIcEr<br />

BARBARA RALSToN<br />

vIcE PrEsIdEnT<br />

InTErnATIOnAL & gUEsT sErvIcEs<br />

SRIdHAR SESHAdRI<br />

vIcE PrEsIdEnT<br />

cAncEr cEnTEr & HEArT cEnTEr<br />

kEVIN TABB, md<br />

cHIEF mEdIcAL OFFIcEr<br />

jENNI VARGAS<br />

vIcE PrEsIdEnT<br />

BUsInEss dEvELOPmEnT<br />

HELEN WILmoT<br />

vIcE PrEsIdEnT<br />

TrAnsITIOn PLAnnIng & sTrATEgIc sPAcE mAnAgEmEnT<br />

<strong>Stanford</strong> <strong>Hospital</strong> & <strong>Clinics</strong> 2010 Year in Review<br />

is a publication of the Office of Communications<br />

and Public Affairs at <strong>Stanford</strong> <strong>Hospital</strong> & <strong>Clinics</strong>.<br />

Shelley Hébert<br />

Executive Director for Public Affairs<br />

gary Migdol<br />

Director of Communications<br />

Josie Wulsin<br />

Managing Editor<br />

Contributing Writers: Elizabeth Sloan, Sara Wykes<br />

Photography: Mark Tuschman, Norbert von der groeben,<br />

Bill Zemanek<br />

design: 1185 Design, Palo Alto, CA<br />

Return to TOC 25


STANfoRd HoSPITAL & CLINICS, 300 PASTEUR dRIVE, STANfoRd, CA 94305<br />

stanfordhospital.org

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