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NESTA Crime Online - University of Brighton Repository

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The Cybercrime Digital Ecosystem<br />

This study has shown that management study’s methodology is a useful tool for<br />

explaining, analysing and understanding cybercrime.<br />

Value Chain Analysis<br />

The concept <strong>of</strong> a value chain is a simple but very effective way to explain how innovation<br />

can help to tackle cybercrime. Value chains describe the sequence <strong>of</strong> activities that are<br />

required to make a product or service, from conception to delivery and disposal. They<br />

operate within an ‘ecosystem’ or environment where businesses cooperate and compete.<br />

This sequence <strong>of</strong> activities involves the combination <strong>of</strong> inputs from various actors, which<br />

are increasingly distributed globally. This idea emphasises the global reach <strong>of</strong> economic<br />

activities, and its central concern is to unpack the relationships between the actors<br />

involved in producing a good or service.<br />

Value chain analysis allows us to grasp the big picture <strong>of</strong> cybercrime and give<br />

perspective to the individual anecdotes and isolated figures that are reported daily. It<br />

also highlights the need to understand the distribution <strong>of</strong> power along the chain. The<br />

cybercrime value chain is virtually coordinated by both buyers and producers <strong>of</strong><br />

crimeware (malicious s<strong>of</strong>tware designed to automate financial crime).<br />

This analysis recognises the importance <strong>of</strong> the power asymmetries in global value chains,<br />

particularly who leads the overall character <strong>of</strong> the chain and who governs it? The concept<br />

<strong>of</strong> governance is crucial for three main reasons. First, leading actors in the chains can<br />

have a major impact in creating and shaping new markets. Second, leading actors will<br />

have a major role in determining the price, quality and speed <strong>of</strong> production. Third,<br />

leading actors will have a major role in determining the distribution <strong>of</strong> gains and pr<strong>of</strong>its<br />

along the chain.<br />

Innovation is a major force for the continuous improvement <strong>of</strong> products and processes.<br />

However, value chain analysis stresses that innovation needs to be placed in a relative<br />

context, in particular, compared to competitors. ‘Upgrading’ is the term used for this<br />

process <strong>of</strong> innovation in an industry formed by many global actors competing and<br />

integrating with each other.<br />

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