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Bright House Networks Information Services ... - AT&T Clec Online

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Region Performance Metrics E911<br />

E-3: Mean Interval<br />

Definition<br />

Measures the mean interval processing of E911 batch orders (to update CLEC resale and AT&T retail records) including processing<br />

against the Automatic Location Identification (ALI) database.<br />

Exclusions<br />

Any resale order canceled by a CLEC<br />

Facilities-based CLEC orders<br />

Business Rules<br />

The processing period is calculated based on the date and time processing starts on the batch orders and the date and time processing<br />

stops on the batch orders. Data is posted is 4-hour increments up to and beyond 24 hours. The system makes no distinction between<br />

CLEC resale records and AT&T retail records.<br />

Calculation<br />

E911 Interval = (a - b)<br />

a = Date and time of batch order completion<br />

b = Date and time of batch order submission<br />

E911 Mean Interval = (c / d)<br />

c = Sum of all E911 Intervals<br />

d = Number of batch orders completed<br />

Report Structure<br />

Reported for the aggregate of CLEC resale updates and AT&T retail updates<br />

State<br />

Region<br />

Data Retained<br />

Report month<br />

Aggregate data<br />

SQM Disaggregation - Analog/Benchmark<br />

SQM Level of Disaggregation SQM Analog/Benchmark<br />

None Parity by Design<br />

SEEM Measure<br />

Tier I<br />

Tier II<br />

SEEM Disaggregation - Analog/Benchmark<br />

No<br />

SEEM Measure<br />

SEEM Disaggregation SEEM Analog/Benchmark<br />

Not Applicable Not Applicable<br />

Version 0.06 8-3 Issue Date: June 4, 2002<br />

RGN-005-122101<br />

CCCS 333 of 369

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