Bright House Networks Information Services ... - AT&T Clec Online

More documents

Recommendations

Info

Region Performance Metrics Provisioning Yes SEEM Disaggregation - Analog/Benchmark SEEM Measure Tier I X Tier II X SEEM Disaggregation SEEM Analog/Benchmark LNP Standalone 95%
Region Performance Metrics Provisioning P-14: LNP-Total Service Order Cycle Time (TSOCT) Definition Total Service Order Cycle Time measures the interval from receipt of a valid service order request to the completion of the final service order associated with that service request. Exclusions Canceled Service Orders Order Activities of AT&T or the CLEC associated with internal or administrative use of local services (Record Orders, Listin g Orders, Test Orders, etc.) where identifiable “L” appointment coded orders (indicating the customer has requested a later than offered interval) ”S” missed appointment coded orders (indicating subscriber missed appointments), except for “SP” codes (indicating subscribe r prior due date requested). This would include “S” codes assigned to subsequent due date changes. Business Rules The interval is determined for each order processed during the reporting period. This measurement combines three reports: FOC Timeliness, Average Order Completion Interval and Average Completion Notice Interval. This interval starts with the receipt of a valid service order request and stops when a completion notice is sent to the CLEC Interface (LENS, TAG OR EDI). Elapsed time for each order is accumulated for each reporting dimension. The accumulated time for each reporting dimension is then divided by the associated total number of orders completed. Orders that are worked on zero due dates are calculated with a .33 day interval (8 hours) in order to report a portion of a day interval. These orders are issued and worked/completed on the same day. Reporting is by Fully Mechanized, Partially Mechanized and Non-Mechanized receipt of LSRs. Calculation Total Service Order Cycle Time = (a - b) a = Service Order Completion Notice Date b = Service Request Receipt Date Average Total Service Order Cycle Time = (c / d) c = Sum of all Total Service Order Cycle Times d = Total Number Service Orders Completed in Reporting Period Total Service Order Cycle Time Interval Distribution (for each interval) = (e / f) X 100 e = Total Number of Service Orders Completed in “X” minutes/hours f = Total Number of Service Orders Received in Reporting Period Report Structure CLEC Specific CLEC Aggregate Fully Mechanized; Partially Mechanized; Non-Mechanized Report in categories of < 10 lines/circuits; >= lines/circuits (except trunks) Intervals 0-5, 5-10, 10-15, 15-20, 20-25, 25-30, >= 30 Days. The interval breakout is: 0-5 = 0-4.99, 5-10 = 5-9.99, 10-15 = 10- 14.99, 15-20 = 15-19.99, 20-25 = 20-24.99, 25-30 = 25-29.99, >= 30 = 30 and greater. Data Retained Relating to CLEC Experience Relating to AT&T Performance Report Month Not Applicable Interval for FOC CLEC Company Name (OCN) Order Number (PON) Submission Date & Time (TICKET_ID) Completion Date (CMPLTN_DT) Completion Notice Date and Time Service Type (CLASS_SVC_DESC) Version 0.06 3-36 Issue Date: June 4, 2002 RGN-005-122101 CCCS 297 of 369
Page 1 and 2:
BELL BELLSOUTH BELL BELL BELL SOUTH
Page 3 and 4:
General Terms and Conditions Versio
Page 5 and 6:
Version May 27, 2002 AGREEMENT GENE
Page 7 and 8:
Version May 27, 2002 Page 3 certifi
Page 9 and 10:
Version May 27, 2002 Page 5 deliver
Page 11 and 12:
Version May 27, 2002 Page 7 6.5 Dis
Page 13 and 14:
Version May 27, 2002 Page 9 proprie
Page 15 and 16:
Version May 27, 2002 Page 11 10.3.3
Page 17 and 18:
Version May 27, 2002 interest, pena
Page 19 and 20:
16. Waivers Version May 27, 2002 Pa
Page 21 and 22:
Version May 27, 2002 Page 17 No rul
Page 23 and 24:
31. Survival Version May 27, 2002 P
Page 25 and 26:
CCCS 25 of 369
Page 27 and 28:
Version 4Q01 12/01/01 Table of Cont
Page 29 and 30:
3. General Provisions Version 4Q01
Page 31 and 32:
Version 4Q01 12/01/01 Attachment 1
Page 33 and 34:
Page 35 and 36:
Page 37 and 38:
8.4 Branding for Operator Call Proc
Page 39 and 40:
9.2 AT&T will provide LIDB Storage
Page 41 and 42:
Type of Service Version 4Q01 12/01/
Page 43 and 44:
Attachment 1 Page 18 Exhibit B cont
Page 45 and 46:
Attachment 1 Page 20 Exhibit B B. S
Page 47 and 48:
Version 4Q01 12/01/01 - Operator Se
Page 49 and 50:
Version 4Q01 12/01/01 Enhanced Opti
Page 51 and 52:
Page 53 and 54:
Attachment 2 Network Elements and O
Page 55 and 56:
ACCESS TO NETWORK ELEMENTS AND OTHE
Page 57 and 58:
Attachment 2 Page 5 any dispute bet
Page 59 and 60:
Attachment 2 Page 7 1.14 If BHN rep
Page 61 and 62:
Attachment 2 Page 9 suitable for pr
Page 63 and 64:
Attachment 2 Page 11 2.1.4.11.2 For
Page 65 and 66:
Attachment 2 Page 13 2.1.9.1.1 In t
Page 67 and 68:
Attachment 2 Page 15 2.3.2 Arrangem
Page 69 and 70:
Attachment 2 Page 17 on a time and
Page 71 and 72:
Attachment 2 Page 19 individual End
Page 73 and 74:
Attachment 2 Page 21 2.6.1.1 AT&T s
Page 75 and 76:
3.0 Unbundled Network Element Combi
Page 77 and 78:
Attachment 2 Page 25 3.4.4.2.5 5) E
Page 79 and 80:
Attachment 2 Page 27 4.2.6.3 Notwit
Page 81 and 82:
Attachment 2 Page 29 identified and
Page 83 and 84:
Attachment 2 Page 31 The COCI must
Page 85 and 86:
Attachment 2 Page 33 4.9.2.4.1 Dark
Page 87 and 88:
Attachment 2 Page 35 transitioned,
Page 89 and 90:
UNBUNDLED NETWORK ELEMENTS - Alabam
Page 91 and 92:
Page 93 and 94:
Page 95 and 96:
Page 97 and 98:
Page 99 and 100:
Page 101 and 102:
Page 103 and 104:
TABLE OF CONTENTS Attachment 3 Page
Page 105 and 106:
Attachment 3 Page 4 proposed locati
Page 107 and 108:
Attachment 3 Page 6 4.1 AT&T and BH
Page 109 and 110:
Attachment 3 Page 8 that have a Mee
Page 111 and 112:
Attachment 3 Page 10 4.10.1.5.3 Com
Page 113 and 114:
Attachment 3 Page 12 IXCs, and GR-3
Page 115 and 116:
Attachment 3 Page 14 5.7.1.1 At a m
Page 117 and 118:
Attachment 3 Page 16 LATA. ISP-boun
Page 119 and 120:
Attachment 3 Page 18 notify the ori
Page 121 and 122:
Attachment 3 Page 20 7.5.7 Any clai
Page 123 and 124:
Version 4Q01: 12/01/01 BST EO 1 - w
Page 125 and 126:
Version 4Q01: 12/01/01 BST EO 2 - w
Page 127 and 128:
Version 4Q01: 12/01/01 DEFINITIONS
Page 129 and 130:
ATTACHMENT 3 PAGE 28 transmission p
Page 131 and 132:
Version 4Q01: 12/01/01 Attachment 4
Page 133 and 134:
Attachment 4-Central Office Page 3
Page 135 and 136:
Page 137 and 138:
Page 139 and 140:
Page 141 and 142:
Page 143 and 144:
Page 145 and 146:
Page 147 and 148:
Page 149 and 150:
7.1 Construction and Provisioning I
Page 151 and 152:
Page 153 and 154:
Page 155 and 156:
Page 157 and 158:
Page 159 and 160:
Page 161 and 162:
Page 163 and 164:
Page 165 and 166:
12. Destruction of Collocation Spac
Page 167 and 168:
Version 4Q01: 12/01/01 ENVIRONMENTA
Page 169 and 170:
ENVIRONMENTAL CATEGORIES Disposal o
Page 171 and 172:
immediate significant damage to the
Page 173 and 174:
COLLOCATION - Alabama CATEGORY RATE
Page 175 and 176:
Page 177 and 178:
Page 179 and 180:
Version 4Q01: 12/01/01 TABLE OF CON
Page 181 and 182:
Page 183 and 184:
Version 3Q03: 11/05/2003 Attachment
Page 185 and 186:
Version 3Q03: 11/05/2003 EXHIBIT 3
Page 187 and 188:
EXHIBIT 3 Attachment 6 2.1.5 Billin
Page 189 and 190:
Version 3Q03: 11/05/2003 EXHIBIT 3
Page 191 and 192:
Version: 4Q04 Standard ICA 12/09/04
Page 193 and 194:
Page 195 and 196:
Page 197 and 198:
Page 199 and 200:
Page 201 and 202:
Page 203 and 204:
Page 205 and 206:
Version 4Q01: 12/01/01 Rights-of-Wa
Page 207 and 208:
Version 2Q02: 05/31/02 PERFORMANCE
Page 209 and 210:
Region Performance Metrics Introduc
Page 211 and 212:
Page 213 and 214:
Page 215 and 216:
Region Performance Metrics OSS Admi
Page 217 and 218:
Region Performance Metrics OSS acce
Page 219 and 220:
Region Performance Metrics OSS OSS
Page 221 and 222:
Region Performance Metrics OSS OSS
Page 223 and 224:
Region Performance Metrics OSS Lega
Page 225 and 226:
Region Performance Metrics OSS Repo
Page 227 and 228:
Region Performance Metrics OSS Resp
Page 229 and 230:
Region Performance Metrics Ordering
Page 231 and 232:
Page 233 and 234:
Page 235 and 236:
Page 237 and 238:
Page 239 and 240:
Page 241 and 242:
Page 243 and 244:
Page 245 and 246: Region Performance Metrics Ordering
Page 263 and 264: Region Performance Metrics Provisio
Page 295: Region Performance Metrics Provisio
Page 299 and 300: Region Performance Metrics M&R Sect
Page 301 and 302: Region Performance Metrics M&R M&R-
Page 311 and 312: Region Performance Metrics Billing
Page 321 and 322: Region Performance Metrics OSDA Sec
Page 323 and 324: Region Performance Metrics OSDA DA-
Page 325 and 326: Region Performance Metrics DUI Sect
Page 327 and 328: Region Performance Metrics DUI D-2:
Page 329 and 330: Region Performance Metrics DUI D-3:
Page 331 and 332: Region Performance Metrics E911 Sec
Page 333 and 334: Region Performance Metrics E911 E-3
Page 335 and 336: Region Performance Metrics TGP Aggr
Page 337 and 338: Region Performance Metrics TGP Calc
Page 339 and 340: Region Performance Metrics Change M
Page 347 and 348:
Region Performance Metrics BFR BFR-
Page 349 and 350:
Region Performance Metrics Glossary
Page 351 and 352:
Page 353 and 354:
Page 355 and 356:
Page 357 and 358:
Page 359 and 360:
CONTENTS Version 4Q01: 12/01/01 Att
Page 361 and 362:
3.1 SITE CONTROL Version 4Q01: 12/0
Page 363 and 364:
Page 365 and 366:
Page 367 and 368:
Page 369:
Version 4Q01: 12/01/01 ATTACHMENT 1
show all

Bright House Networks Information Services ... - AT&T Clec Online

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?