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Region Performance Metrics Ordering<br />

c = the number of LSRs that fall out for manual processing<br />

d = the number of LSRs that are returned to the CLEC for clarification<br />

e = the number of LSRs that contain errors made by CLECs<br />

f = the number of LSRs that receive a Z status<br />

Percent Achieved Flow Through = a / [b-(c+d+e)] X 100<br />

a = the number of LSRs that flow through LESOG/LAUTO and reach a status for a FOC to be issued<br />

b = the number of LSRs passed from LEO/LNP Gateway to LESOG/LAUTO<br />

c = the number of LSRs that are returned to the CLEC for clarification<br />

d = the number of LSRs that contain errors made by CLECs<br />

e = the number of LSRs that receive Z status<br />

Report Structure<br />

CLEC Aggregate<br />

- Region<br />

Data Retained<br />

Relating to CLEC Experience Relating to AT&T Performance<br />

Report Month<br />

Total Number of LSRs Received, by Interface, by CLEC<br />

- TAG<br />

- EDI<br />

- LENS<br />

Total Number of Errors by Type, by CLEC<br />

- Fatal Rejects<br />

- Auto Clarification<br />

- CLEC Caused System Fallout<br />

Total Number of Errors by Error Code<br />

Total Fallout for Manual Processing<br />

SQM Disaggregation - Analog/Benchmark<br />

Report Month<br />

Total Number of Errors By Type<br />

- AT&T System Error<br />

SQM Level of Disaggregation SQM Analog/Benchmark 2<br />

Residence Benchmark: 95%<br />

Business Benchmark: 90%<br />

UNE Benchmark: 85%<br />

LNP Benchmark: 85%<br />

SEEM Measure<br />

Yes<br />

SEEM Disaggregation - Analog/Benchmark<br />

SEEM Measure<br />

Tier I<br />

Tier II X<br />

SEEM Disaggregation SEEM Analog/Benchmark 3<br />

Residence Benchmark: 95%<br />

Business Benchmark: 90%<br />

UNE Benchmark: 85%<br />

LNP Benchmark: 85%<br />

2 Benchmarks do not apply to the “Percent Achieved Flow Through.”<br />

3 Benchmarks do not apply to the “Percent Achieved Flow Through.”<br />

Version 0.06 2-5 Issue Date: June 4, 2002<br />

RGN-005-122101<br />

CCCS 232 of 369

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