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ATTACHMENT 1: RESALE/SOUTHWESTERN BELL TELEPHONE, L.P.
SBC TEXAS/CLEC JOINT PETITIONERS
PAGE 10 of 11
082505
19.3 CLEC may purchase COPTS and SmartCoin service for purposes of Resale to an CLEC customer. SBC
TEXAS will provide to CLEC for resale the COPTS and SmartCoin services and associated services where
offered by SBC.
19.4 PIC selection for COPTS and SmartCoin lines will be governed by Attachment 27: OSS.
19.5 SBC TEXAS will make available to CLEC any and all technology related to COPTS and SmartCoin services,
unless expressly mandated otherwise by applicable Federal or State Regulatory rules. When such situations
occur, SBC TEXAS will work cooperatively with CLEC to establish a mutually agreeable solution of such
ruling.
19.6 With COPTS and SmartCoin services, SBC TEXAS will provide CLEC through SBC TEXAS’ applicable
tariffs all appropriate screening functions and features to minimize fraud potential.
19.7 SBC TEXAS will provide CLEC all appropriate functions and features offered to SBC TEXAS’ customers to
allow CLEC Customers of COPTS and SmartCoin services to employ restrictive billing and call-blocking. An
example of such a feature is Selective Class of Call Screening.
19.8 SBC TEXAS will provide CLEC all options related to COPTS and SmartCoin it provides to SBC’s own
subscribers of such services.
19.9 SBC TEXAS will forward all local coin calls originated from CLEC COPT coin, COPT coinless and semipublic
lines to the designated CLEC line or trunk group for handling.
20.0 Call Trace
20.1 CLEC end user’s activation of Call Trace shall be handled by the SBC TEXAS Call Trace Center (CTC).
SBC TEXAS shall notify CLEC of requests by its end users to provide the call records to the proper
authorities. Subsequent communications and resolution of the case with CLEC’s end users (whether that
end user is the victim or the suspect) will be coordinated through CLEC.
20.2 CLEC understands that for services where reports are provided to law enforcement agencies (e.g., Call
Trace) only billing number and address information will be provided. It will be CLEC’s responsibility to
provide additional information necessary for any police investigation. CLEC will indemnify SBC TEXAS
against any claims that insufficient information led to inadequate prosecution.
#21.0 Suspension Services
21.1 CLEC may offer to resell Customer Initiated Suspension and Restoral Service to their customers. CLEC
may also provide a Company Initiated Suspension service for their own purposes. Should CLEC choose to
suspend their end user through Company Initiated Suspension Service, this suspension period shall not
exceed fifteen (15) calendar days. If CLEC issues a disconnect on their end user account within the fifteen
(15) day period, appropriate services will not be billed for the suspension period. However, should CLEC
issue a disconnect after the fifteen (15) day suspension period, CLEC will be responsible for all appropriate
charge on the account back to the suspension date. Should CLEC restore their end user, restoral charges
will apply and CLEC will be billed for the appropriate service from the time of suspension.
21.0 Pursuant to Texas Public Utility Commission Substantive Rule 26.28(a)(10), the Parties must allow for
converting suspended end users in Texas to alternative local service providers.
#22.0 CHANGE IN END USER LOCAL SERVICE PROVIDER