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GENERAL TERMS AND CONDITIONS /SOUTHWESTERN BELL TELEPHONE, L.P.
SBC TEXAS/CLEC JOINT PETITIONERS
PAGE 43 OF 52
082505
(ABS), unless such fraud is determined to have been committed by an employee or other
person under the control of SBC TEXAS.
34.3.5 SBC TEXAS shall use its fraud system to determine suspected occurrences of ABSrelated
fraud for CLEC customers, using the same criteria SBC TEXAS uses to monitor
fraud on its own accounts.
34.3.5.1 SBC TEXAS will provide notification messages to CLEC on suspected
occurrences of ABS-related fraud on CLEC accounts stored in the applicable
LIDB. Subsequent to CLEC’s investigation of the notification message, CLEC’s
Fraud Center will notify SBC TEXAS of any action that needs to be taken. SBC
TEXAS will complete such action as requested by CLEC.
34.3.5.2 CLEC understands that the fraud notification messages only identify potential
occurrences of fraud. CLEC understands and agrees that it will need to perform
its own investigations to determine whether a fraud situation actually exists.
CLEC understands and agrees that it will also need to determine what, if any,
action should be taken as a result of a fraud notification message.
34.3.5.3 The Parties will provide contact names and numbers to each other for the
exchange of fraud notification messages twenty-four (24) hours per day seven
(7) days per week.
34.3.5.4 For each alert notification provided to CLEC, CLEC may request a corresponding
thirty-day (30-day) historical report of ABS-related query processing. CLEC may
request up to three reports per alert.
34.3.5.6 ABS-related alerts are provided to CLEC at no additional charge.
34.3.6 The Parties agree that CLEC reserves the right to negotiate, as needed, the rates, terms
and conditions of a 1+ IntraLATA toll fraud service provided by SBC TEXAS.
35. NOTICE OF NETWORK CHANGES/NOTIFICATION OF OTHER INFORMATION
35.1 SBC TEXAS agrees to provide CLEC reasonable notice consistent with applicable FCC rules of
changes in the information necessary for the transmission and routing of services using SBC
TEXAS’ facilities or networks, as well as other changes that affect the interoperability of those
respective facilities and networks. This Agreement is not intended to limit SBC TEXAS’ ability to
upgrade its network through the incorporation of new equipment, new software or otherwise so
long as such upgrades are not inconsistent with SBC TEXAS’ obligations to CLEC under the terms
of this Agreement.
35.2 SBC TEXAS communicates official information to competitive local exchange carriers via its
Accessible Letter notification process. This process covers a variety of subjects, including updates
on products/services promotions; deployment of new products/services; modifications and price
increases to existing products/services; cancellation or retirement of existing products/services;
and operational issues.
35.3 # SBC will provide CLEC with direct notice of any tariff or filing which concerns the subject matter of
this Agreement as required by the PUCT’s Substantive Rules.
# Conformed to Docket 28821