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GENERAL TERMS AND CONDITIONS /SOUTHWESTERN BELL TELEPHONE, L.P.
SBC TEXAS/CLEC JOINT PETITIONERS
PAGE 42 OF 52
082505
32.7 Information obtained or received by either Party in connection with Sections 32.1 through 32.6 will
be subject to the confidentiality provisions of Section 6 of this Agreement.
33. COMPLETE TERMS
33.1 This Agreement constitutes the entire agreement between the parties concerning the subject
matter hereof and supersedes any prior agreements, representations, statements, negotiations,
understandings, proposals or undertakings, oral or written, with respect to the subject matter
expressly set forth herein.
33.2 Neither Party will be bound by an amendment, modification or additional term unless it is reduced
to writing signed by an authorized representative of the Party sought to be bound. Unless
otherwise agreed by the Parties, the rates, terms and conditions contained in the amendment shall
become effective upon approval of such amendment by the Commission.
34. COOPERATION ON PREVENTING END USER FRAUD
34.1 The Parties agree to cooperate with one another to investigate, minimize, and take corrective
action in cases of fraud. The Parties' fraud minimization procedures are to be cost-effective and
implemented so as not to unduly burden or harm one Party as compared to the other.
34.2 In cases of suspected fraudulent activity by an end user, at a minimum, the cooperation referenced
in this Section 34 will include providing to the other Party, upon request, information concerning
end users who terminate services to that Party without paying all outstanding charges. The Party
seeking such information is responsible for securing the end user's permission to obtain such
information.
34.3 SBC TEXAS will make available to CLEC all present and future fraud prevention or revenue
protection features, including prevention, detection, or control functionality to the same extent that
SBC TEXAS provides such protection to itself. These features include, but are not limited to,
screening codes and call blocking of international (011+), 900 and 976 numbers. These features
may include: (i) disallowance of call forwarding to international locations (011+), (ii) coin originating
ANI II digits, (iii) dial tone re-origination patches, (iv) terminating blocking of Toll Free Service (800)
if SBC TEXAS is the provider of the Toll Fee Service and (v) 900/976 blocking.
34.3.1 SBC TEXAS will provide to CLEC the same procedures to detect and correct the
accidental or malicious alteration of software underlying Network Elements or their
subtending operational support systems by unauthorized third parties in the same manner
it does so for itself.
34.3.2 SBC TEXAS will make a reasonable effort to protect and correct against unauthorized
physical attachment, e.g. clip-on fraud, to loop facilities from the Main Distribution Frame
up to and including the Network Interface Device.
34.3.3 The Parties shall work cooperatively to minimize fraud associated with third-number billed
calls, calling card calls, and any other services related to this Agreement.
34.3.4 In the event of fraud associated with an CLEC End User’s account, including 1+
IntraLATA toll, ported numbers and Alternatively Billed Service (ABS), the Parties agree
that SBC TEXAS shall not be liable to CLEC for any fraud associated with CLEC’s end
user’s account including 1+ IntraLATA toll, ported numbers and Alternately Billed Service