Untitled - AT&T Clec Online

ATTACHMENT 27: OPERATIONS SUPPORT SYSTEMS (OSS)/SOUTHWESTERN BELL TELEPHONE, L.P.
SBC TEXAS/CLEC JOINT PETITIONERS
PAGE 13 OF 21
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7.1.2 In SBC-13STATE, Electronic Bonding/Trouble Administration - Graphical User Interface
(EBTA-GUI) allows CLEC to issue trouble tickets, view status, and view trouble history
on-line.
7.1.3 In SBC-13STATE, Electronic Bonding/Trouble Administration (EB/TA) is an application to
application interface that is available for trouble report submission and status updates.
EBTA conforms to ANSI guidelines T1:227:1995, T1.228:1995 and T1.262:1998,
Electronic Communications Implementation Committee (ECIC) Trouble Report Format
Definition (TFRD) Number 1 as defined in ECIC document ECIC/TRA/95-003, and all
guidelines referenced within those documents, as mutually agreed upon by CLEC and
SBC-12STATE. Functions currently implemented include Enter Trouble, Request
Trouble Report Status, Add Trouble Information, Modify Trouble Report Attributes,
Trouble Report Attribute Value Change Notification, and Cancel Trouble Report, as
explained in 6 and 9 of ANSI T1.228:1995. CLEC and SBC-12STATE will exchange
requests over a mutually agreeable X.25-based network.
7.1.4 Use of High Bandwidth Services Supplier. CLEC may identify one or more CLECs as an
authorized High Bandwidth Service Supplier (“HBSS”), authorized by CLEC to add,
change or delete High Bandwidth Services capabilities on a xDSL-capable Loop
employed or ordered by CLEC. If CLEC chooses to utilize HBSSs under this section, the
orders issued by the HBSS must appear, in all ways, as if the orders were submitted by
CLEC. For orders submitted by the HBSS, SBC-13STATE will treat the order in exactly
the same manner as if CLEC, and not a third party, submitted the order.
8. BILLING AND CUSTOMER USAGE
8.1 SBC-13STATE will send associated billing information to CLEC as necessary to allow CLEC to
perform billing functions. At minimum SBC-13STATE will provide CLEC billing information in a
paper format or via 18 track magnetic tape, as agreed to between CLEC and SBC-13STATE.
Such alternate bill media will be made available to CLEC consistent with the individual state tariff
provisions.
8.1.1 For Resale Services in SBC CALIFORNIA, CLEC may elect to receive Custom Billing
Disk/ CD Bill. Custom Billing Disk/ CD Bill provides an electronic bill with the same
information as a paper bill along with various reporting options.
8.1.2 For Resale Services in SBC-MIDWEST REGION 5-STATE, CLEC may elect to receive
its bill on CD.
8.2 Electronic access to billing information for Resale services will also be available via the following
interfaces:
8.2.1 In SBC-SOUTHWEST REGION 5-STATE, CLEC may receive Bill Plus TM , an electronic
version of its bill, as described in, and in accordance with, SBC-SOUTHWEST REGION
5-STATE’s Local Exchange Tariff.
8.2.2 In SBC-SOUTHWEST REGION 5-STATE, CLEC may also view billing information
through the Bill Information interface. Bill Information will be accessible via SBC-
SOUTHWEST REGION 5-STATE Classic Toolbar.