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PSYCHOTHERAPY ENGAGERS VERSUS NON-ENGAGERS

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Indian and Portuguese; aged 20-28, M = 22.8, SD = 3.2) and the primary investigator<br />

(graduate student, female, Asian American, age 24) served as judges for the Helping<br />

Skills System.<br />

Measures<br />

Client demographics. A computer-administered questionnaire asked clients<br />

about their age, sex, race/ethnicity, highest educational level obtained, current job, and<br />

whether they had ever consulted a mental health practitioner for any problem.<br />

Therapist demographics. A computer-administered questionnaire asked<br />

therapists about their age, sex, race/ethnicity, educational level, year in doctoral program,<br />

and number of years providing counseling.<br />

Judge demographics. A computer-administered questionnaire asked helping<br />

skills judges about age, sex, race/ethnicity, educational level, and year in school.<br />

The Helping Skills System. The Helping Skills System (HSS; Hill, 2009) is a<br />

revision of the Hill Counselor Verbal Response Category System (HCVRS; Hill, 1978;<br />

1986). The HSS consists of 20 nominal, mutually exclusive categories of therapist verbal<br />

behavior: approval and reassurance, closed questions, open questions about thoughts,<br />

open questions about feelings, open question for insight, open question for action,<br />

restatements, reflection of feelings, challenge, interpretation, disclosure of feelings,<br />

disclosure of insight, disclosure of strategies, immediacy, information about the process<br />

of helping, information in the form of facts/data/opinions, information providing<br />

feedback to the client, process advisement, direct guidance, and other (Hill, 2009). For<br />

the present study, an additional category for disclosure was added since many of the<br />

therapists used disclosures for things such as the therapist’s name, level of training, or<br />

74

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