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PSYCHOTHERAPY ENGAGERS VERSUS NON-ENGAGERS

PSYCHOTHERAPY ENGAGERS VERSUS NON-ENGAGERS

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does not provide restatements, reflections, or interpretations; and does not provide<br />

information relevant to the treatment of the client’s problems.<br />

Cavanagh and Levitov (2002) also discussed intake sessions. They located intake<br />

interviews as part of the information-gathering stage among six stages of counseling:<br />

Therapeutic Alliance (Stage 1), Information Gathering (Stage 2), Evaluation and<br />

Feedback (Stage 3), Counseling Agreement (Stage 4), Change(s) in Behavior (Stage 5),<br />

and Termination (Stage 6). They stated that an intake interview is one of the most<br />

common ways of obtaining information from clients, and that the intake process may take<br />

three sessions (gathering information, making diagnoses and formulating treatment<br />

recommendations). They noted that closed questions can be efficient and direct, but can<br />

limit the amount of information gathered: “the posing of specific questions illuminates<br />

some aspects of the client’s life but leaves others in darkness” (p. 27). In contrast, open<br />

questions that are non-directive allow more of the client’s values and priorities to surface,<br />

and allow clients to provide the information in the way that is most meaningful to them,<br />

rather than in a form structured by the counselor. Closed questions may be necessary to<br />

obtain specific, important pieces of information (for example, with a potentially suicidal<br />

client, asking whether a client has weapons in his/her home), whereas open questions<br />

may allow clients to explore their thoughts and feelings about their issues in more depth.<br />

Based on Cavanagh and Levitov (2002), I surmise that the basic tasks of the<br />

initial intake session might involve alliance-building (Stage 1), information gathering<br />

(Stage 2), as well as making diagnoses and formulating treatment recommendations.<br />

Alliance-building could involve restatements, reflections, self-disclosure of facts<br />

enhancing a counselor’s credibility, approval-reassurance, interpretations, information in<br />

46

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