View/Open - University of Zululand Institutional Repository

View/Open - University of Zululand Institutional Repository View/Open - University of Zululand Institutional Repository

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The investigation has adapted this model from Robbins (Robbins, 200I) and applied it to the study area with the aim of advancing the developmental agenda based on the local SWOT analysis. The effective and efficient utilization of existing landscape and cultural attributes and their propensity to improve the socio-economic conditions comes under the spot-light in this case. This model is based on information gathered from the literature review as well as from empirical conclusions andjudgments made from analyses and discussions ofthis study. 7.3.1 The strategic management process The hypothetical model for municipal development with optimal use of local resources in Figure 7.1 can serve as an important tool for municipalities facing the challenge of underutilization of resources for the economic betterment of the people. This model is structured into nine phases. Stage 1: Identification ofvision, mission and objectives Lynch (2000) defines vision as a declaration or statement that answers the questions what do we want to create? Every organization has a mission statement that defines its purpose and answers the question 'what business or businesses are we in'. The process of defining the mission of organizations, forces management to identify the scope of its products or services carefully. For the purpose ofthis study, the objectives ofthis research as outlined in the first and sixth chapters would be points of reference in terms of shared vision and mission for the Ulundi Municipality. This study supports the adaptation of this model on the grounds that the study reveals numerous landscape and cultural features which have economic and development potential in improving the quality of life ofthe people if put into effective and maximum use. As part of the findings of the study, most household heads do not know much about the available landscape and cultural attributes and their developmental potentials in the economy of Ulundi. This model seeks to provide strategic direction in marketing these features both at the local and international fronts. 204

Stages 2 and 3: Environmental analysis - Opportunities and threats Once its mission and vision has been identified, the organization can now begin to look outside the institution to ensure that the strategy aligns well with the environment. Like all organizations, Ulundi Local Municipality needs to analyse its environment. This exercise is imperative since municipalities are able to identiJY opportunities worth exploring and also to identiJY threats outside the institution, which may hamper its set goals and objectives. The environment can be divided into three main segments namely the general environment, the operating environment and the internal environment (Robbins, 2001). The general environment refers to factors outside the municipality which directly or indirectly affect the municipality's operation and among them are economic factors, climatic factors, technological developments, politics and socio-cultural aspects ofthe society. Some ofthese factors do pose as threats to the development ofUlundi (Refer to Table 7.1). Political decisions beyond the jurisdiction of the local and district municipalities have exposed the non-diversified nature of the local economy. With over two-thirds of the working class being employed in the government sector, the decision to relocate the provincial capital and administrative functions from Ulundi to Pietermaritzburg becomes a significant environmental concern that is considered in this proposed model to remedy the situation. The research further found that Ulundi is the cultural heart ofZululand, yet most residents do not know much about the historical sites of the place. This remains an untapped environmental resource (opportunity) capable of advancing the developmental agenda of the study area The proposed model acknowledges the need for a marketing strategy to educate the community about these attributes. The ignorance undermines local and overseas tourism potential that the cultural and historical sites wield. Stages 4 and 5: Analysis of organization's resources - Strengths and weaknesses Unlike the general environment, the components of the operating environment have specific and immediate implications for the institution. Hence the institution needs to consistently monitor trends in this enviror.ment for opportunities and threats that might hamper 205

Stages 2 and 3: Environmental analysis - Opportunities and threats<br />

Once its mission and vision has been identified, the organization can now begin to look<br />

outside the institution to ensure that the strategy aligns well with the environment. Like all<br />

organizations, Ulundi Local Municipality needs to analyse its environment. This exercise is<br />

imperative since municipalities are able to identiJY opportunities worth exploring and also to<br />

identiJY threats outside the institution, which may hamper its set goals and objectives. The<br />

environment can be divided into three main segments namely the general environment, the<br />

operating environment and the internal environment (Robbins, 2001). The general<br />

environment refers to factors outside the municipality which directly or indirectly affect the<br />

municipality's operation and among them are economic factors, climatic factors,<br />

technological developments, politics and socio-cultural aspects <strong>of</strong>the society. Some <strong>of</strong>these<br />

factors do pose as threats to the development <strong>of</strong>Ulundi (Refer to Table 7.1).<br />

Political decisions beyond the jurisdiction <strong>of</strong> the local and district municipalities have<br />

exposed the non-diversified nature <strong>of</strong> the local economy. With over two-thirds <strong>of</strong> the<br />

working class being employed in the government sector, the decision to relocate the<br />

provincial capital and administrative functions from Ulundi to Pietermaritzburg becomes a<br />

significant environmental concern that is considered in this proposed model to remedy the<br />

situation.<br />

The research further found that Ulundi is the cultural heart <strong>of</strong><strong>Zululand</strong>, yet most residents do<br />

not know much about the historical sites <strong>of</strong> the place. This remains an untapped<br />

environmental resource (opportunity) capable <strong>of</strong> advancing the developmental agenda <strong>of</strong> the<br />

study area The proposed model acknowledges the need for a marketing strategy to educate<br />

the community about these attributes. The ignorance undermines local and overseas tourism<br />

potential that the cultural and historical sites wield.<br />

Stages 4 and 5: Analysis <strong>of</strong> organization's resources - Strengths and weaknesses<br />

Unlike the general environment, the components <strong>of</strong> the operating environment have specific<br />

and immediate implications for the institution. Hence the institution needs to consistently<br />

monitor trends in this enviror.ment for opportunities and threats that might hamper<br />

205

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