The Alaska Contractor - Summer 2008

MEMBER PROFILE
MARSH USA By VICTORIA NAEGELE
Marsh USA offers in-depth services
to Alaska customers
Company develops client-specific risk management ratios
A
s a company “devoted to finding opportunity
in risk,” Marsh is thriving in Alaska
by offering an unprecedented depth of
services to its customers using a local view and a
global vision.
Marsh USA opened an office in Anchorage when
it acquired Brady & Co. in 2004. Jim Brady, head of
the Marsh Alaska office, said, “The transformation
from a local business to part of a global organization
allowed our company, which opened in 1977, to bring
services to Alaska not provided by other brokers.”
Marsh offers a full line of traditional insurance
and surety brokerage services, as well as extensive
risk management advisory services. These services
run the gamut from operational and asset risk
management to safety programs, workforce strategies
and claims advocacy. But it isn’t just the long
list of services that sets Marsh apart, according to
Brady and Brandon Allen, senior vice president and
Brandon Allen and Kris Burnett, Marsh Anchorage.
multi-lines leader for Marsh Anchorage. It is also
the manner in which those services are provided.
Marsh uses a team approach to customize products
to meet client needs. Marsh clients know which
insurance companies have been approached, the premium
and even the commission from those quotes.
Each area of service is provided in such a transparent
manner so that clients can select their coverage
based on their needs and their best options.
“It’s incumbent on us to make sure the clients
are getting the best service for the premium dollar,”
Brady said.
Each client’s needs are evaluated and Marsh
specialists work to meet those needs on an individual
basis. With their low client-to-consultant
ratio, Marsh is able to invest the time necessary to
develop client specific risk management programs.
Meeting the varied needs of Alaska’s construction
industry means not only having an experi-