Success! - Avon the beauty of knowledge
Success! - Avon the beauty of knowledge
Success! - Avon the beauty of knowledge
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for<br />
Plan<br />
<strong>Success</strong>!<br />
Introducing Your Campaign Planner!<br />
Now you have ano<strong>the</strong>r resource to help guide you<br />
on <strong>the</strong> best ways to build your <strong>Avon</strong> business -<br />
<strong>the</strong> Campaign Planner!<br />
Customized for each Campaign, <strong>the</strong> Campaign Planner<br />
is your “go to” resource, listing everything from<br />
hot products, special incentives, and current tools<br />
available for you – to upcoming events that you won’t<br />
want to miss.<br />
What can you expect to find in every Campaign Planner?:<br />
3 Planning Checklist: Itemizing <strong>the</strong> tools and tips<br />
that will be most useful to you for <strong>the</strong> Campaign<br />
featured, this is an indispensable tool you’ll refer<br />
to again and again.<br />
3 Planning Resources: Information and materials<br />
relevant to <strong>the</strong> current Campaign are all available<br />
through a click <strong>of</strong> <strong>the</strong> mouse!<br />
The #1 tip for building your business now?<br />
Host an <strong>Avon</strong> Holiday Open House!<br />
The Holiday Open House<br />
The end <strong>of</strong> <strong>the</strong> year is full <strong>of</strong> holiday happenings – from<br />
October through December – and <strong>Avon</strong> has great<br />
products for gifts, givables and home decor. A Holiday<br />
Open House is a great opportunity to make money for<br />
your own gift giving, find new Customers and build<br />
your Downline.<br />
Your Guide to <strong>the</strong> <strong>Avon</strong> Holiday Open House is full <strong>of</strong><br />
information and resources to help you plan and host<br />
a successful Holiday Open House. Don’t wait - start<br />
planning yours now!<br />
Campaign Planner E-zine<br />
Fourth Quarter, 2007<br />
Special Feature!<br />
4th Quarter<br />
On <strong>the</strong> List for 4th Quarter, 2007:<br />
Plan Your <strong>Avon</strong> Holiday Business!<br />
Your Guide to <strong>the</strong> <strong>Avon</strong> Holiday Open House. This<br />
printable resource is available through each Campaign<br />
Planner tab!<br />
Selling to Men:<br />
Male Customers are a great way to build your business!<br />
Look for special features in upcoming Campaigns.<br />
Start Using Your Campaign Planner Now!<br />
Each planner has a checklist <strong>of</strong> what to do and<br />
provides you with <strong>the</strong> tools and resources to<br />
make each Campaign a success.<br />
THINK<br />
HOLIDAY!
Your Guide to <strong>the</strong><br />
<strong>Avon</strong> Holiday Open House<br />
The <strong>Avon</strong> Holiday Open House – <strong>the</strong> Easy Way to Selling <strong>Success</strong> .................................... 2<br />
An overview <strong>of</strong> <strong>the</strong> Open House, what is is and how it can work for you<br />
Holiday Goal Worksheet ...................................................................................................... 3<br />
Helps you figure out <strong>the</strong> best way to meet your goals<br />
Holiday Open House Checklist ............................................................................................ 5<br />
THE list <strong>of</strong> what to do and when to do it for a successful Holiday Open House<br />
Holiday Open House “What to Say” .................................................................................... 7<br />
Not sure what to say to your Open House guests? Use this example script as your guide.<br />
Holiday Open House Invitations ........................................................................................ 16<br />
Each <strong>of</strong> <strong>the</strong> design options <strong>of</strong>fered have 2 invitations on each page. Just print out,<br />
cut apart, fill out and send!<br />
Holiday Gift Tags ............................................................................................................... 18<br />
Colorful, holiday-<strong>the</strong>med gift tags for you to print out and use<br />
Holiday Gift Certificate Form ............................................................................................. 19<br />
Print out a gift certificate for each <strong>of</strong> your guests. Complete, roll up and tie with a ribbon<br />
for a great parting gift!<br />
Hoilday Guest List .............................................................................................................20<br />
Have everyone attending your Open House fill out <strong>the</strong>ir name and number<br />
Holiday Gift Checklist / Order Form ................................................................................... 21<br />
Print out and provide one to each guest attending your Open House<br />
Holiday Tic-Tac-Toe Game Sheet ......................................................................................23<br />
Directions on how to play are included in <strong>the</strong> “What to Say” example script (page 10)<br />
How to Make a Holiday Gift Basket...................................................................................24<br />
Directions and pictures showing how to creatively present <strong>Avon</strong> products
The <strong>Avon</strong> Holiday Open House<br />
– <strong>the</strong> Easy Way to Selling <strong>Success</strong>!<br />
Ano<strong>the</strong>r year has flown by – and here we are, thinking<br />
about <strong>the</strong> Holidays! Of course, at <strong>Avon</strong>, <strong>the</strong> holidays<br />
also bring to mind Holiday Open Houses, one <strong>of</strong> <strong>the</strong><br />
very best ways to sell and service many Customers<br />
– both current and new – simply, efficiently and with<br />
lots <strong>of</strong> fun!<br />
As we all are so aware, <strong>the</strong>re is no busier time <strong>of</strong> <strong>the</strong><br />
year, for both you and your Customers. That’s why<br />
holding a Holiday Open House, whe<strong>the</strong>r done in two<br />
hours or held as a two day event, is <strong>the</strong> fast and<br />
efficient way for everyone to get all <strong>of</strong> <strong>the</strong>ir holiday<br />
shopping completed (even gift-wrapped) while<br />
having a great time!<br />
Remember, you can <strong>of</strong>fer not only <strong>Avon</strong>’s wonderful<br />
holiday merchandise, but services and pampering with<br />
some new and exciting products as well. For instance,<br />
look at <strong>the</strong> group <strong>of</strong> women who might enjoy attending<br />
your Holiday Open House: Teachers, Wives, Aunts,<br />
Sisters, Neighbors, Best Friends. It’s not hard to<br />
imagine how this group would most certainly enjoy an<br />
evening <strong>of</strong> special services just for <strong>the</strong>m, such as:<br />
• Holiday make up tips for that annual Holiday<br />
Party – feature Jillian Dempsey’s Holiday<br />
Collection “Vintage Splendor”;<br />
• Quick cures for winter-damaged skin (or<br />
simply too many parties!) – introducing your<br />
Customers to <strong>the</strong> benefits <strong>of</strong> <strong>the</strong> Anew<br />
products is a sure winner;<br />
• Fragrance Sampling Station – showcase<br />
<strong>Avon</strong>’s newest 4th Quarter fragrances for<br />
both women and men, as well as some <strong>of</strong><br />
<strong>the</strong> sure-to-please favorites!<br />
How can you make all <strong>of</strong> this happen?<br />
Use <strong>the</strong> files provided to:<br />
• Plan and prepare every party detail, including<br />
a worksheet on how to reach your goal<br />
• See how to create gift baskets (pictures included)<br />
• Invite your guests<br />
• Create games and activities<br />
• Create gift tags<br />
Set a goal for maximum traffic at<br />
your Open House; <strong>the</strong> greater <strong>the</strong><br />
attendance, <strong>the</strong> greater <strong>the</strong> sales!<br />
This means that YOU can choose how much you<br />
would like to earn this holiday season. Does $1500<br />
in sales sound good for one evening’s work? Thirty<br />
people visiting your open house, averaging $50<br />
each in purchases will get you <strong>the</strong>re.<br />
Let’s make this easy. Think <strong>of</strong> 30 people. Sound<br />
like a lot? Not really, when you sell to targeted<br />
audiences.<br />
Gifts For Her<br />
• Wives • Aunts • Sisters • Teachers<br />
• Very best friends<br />
Gifts For Him<br />
• Husbands • Coaches • Uncles • Teachers<br />
• Bro<strong>the</strong>rs • Dads<br />
Gifts For Everyone<br />
• Mail carriers • Babysitters • Neighbors<br />
• Bus drivers<br />
Gifts For Kids<br />
Holidays are for kids,<br />
and every mom and dad,<br />
and aunt and uncle need<br />
presents to give.<br />
Gifts For a Holiday Home<br />
Everyone wants a<br />
holiday home!<br />
And if everyone you invite brings<br />
two friends that will mean...<br />
90 people X $50 = $4,500 in sales!<br />
Remember, it’s not only <strong>the</strong> people who<br />
attend, but <strong>the</strong> 3-4 people <strong>the</strong>y know that<br />
really make <strong>the</strong> difference!
Your Holiday Goal Worksheet<br />
Wishing for your best 4th Quarter ever? Hoping to achieve your next Leadership level<br />
by January? Dreaming <strong>of</strong> starting <strong>the</strong> new year with new Customers and Recruits?<br />
“Jane” is currently a Unit Leader. She’s been selling<br />
<strong>Avon</strong> for about 8 months and would very much like to<br />
achieve Advanced Unit Leader by <strong>the</strong> end <strong>of</strong> 4th Quarter<br />
and she’d very much like to earn an extra $1,500, too!<br />
She’s more than willing to put some extra time in to do<br />
that, but her schedule is packed, so it needs to be an<br />
efficient use <strong>of</strong> her time. She followed <strong>the</strong>se steps to<br />
discover her action steps toward <strong>the</strong>se two goals:<br />
1. To achieve $1,500 in earnings at a 50% earnings<br />
level, Jane will need to sell a total <strong>of</strong> $3,000.<br />
2. $3,000 in sales divided by $50 = 60 Customers.<br />
3. To achieve 60 Customers attending a Holiday<br />
Open House, Jane will need to invite at least 120<br />
people (# <strong>of</strong> Customers X 2 ), since statistically<br />
only half will come.<br />
4. Jane can think <strong>of</strong> 40 people to invite, including<br />
her current Customers, friends, family, neighbors<br />
and co-workers. To get to 120, Jane will need to<br />
find 80 more (120 - 40). Jane plans on <strong>of</strong>fering<br />
a $2 discount for every friend one <strong>of</strong> her invitees<br />
brings with her (you can insert any amount <strong>of</strong><br />
discount you’re willing to give for additional guests).<br />
5. With 60 people in attendance at an average <strong>of</strong><br />
$50 in sales per person, Jane will sell $3,000 <strong>of</strong><br />
product, which earns $1,500 at her 50% level.<br />
6. Statistically she should be able to recruit 1 out <strong>of</strong><br />
10 <strong>of</strong> my guests into her Downline. With 60 in<br />
attendance, she’ll have 6 new recruits!<br />
7. When Jane follows up with all <strong>of</strong> her new<br />
Customers, she’ll start 2008 with a significantly<br />
enhanced business!<br />
GREAT NEWS – All <strong>of</strong> this and more can be yours!<br />
Take a moment to calculate what you must do to achieve your goals. You will need to decide specifically how much<br />
you want to achieve in both sales and earnings, and <strong>the</strong>n fill in <strong>the</strong> following goal worksheet to find out how to make<br />
it happen. Let’s look at two examples <strong>of</strong> how this is done:<br />
Representative #1:<br />
“Jane”<br />
Representative #2:<br />
“Diane”<br />
“Diane” is new to <strong>Avon</strong> and has just begun a few<br />
months ago. Diane was attracted to selling <strong>Avon</strong> since<br />
she would like to earn $500 to spend on her holiday<br />
shopping (and start <strong>the</strong> new year with NO credit card<br />
bills!). Diane knows that she isn’t <strong>the</strong> only one who<br />
wants to buy wonderful gifts at a great value, so she<br />
has decided to hold as many Holiday Open Houses<br />
as she can:<br />
1. To achieve $500 in wanted earnings at a 40%<br />
earnings level, Diane will need to sell a total<br />
<strong>of</strong> $1,250.<br />
2. $1,250 in sales divided by $50 = 25 Customers.<br />
3. To achieve 25 Customers attending a Holiday<br />
Open House, Diane will need to invite at least 50<br />
people (# <strong>of</strong> Customers X 2 ), since statistically<br />
only half will come.<br />
4. Diane can think <strong>of</strong> 15 people to invite, including<br />
her current Customers, friends, family, neighbors<br />
and co-workers. To get to 50, Diane will need to<br />
find 35 more (50 - 15). Diane plans on inviting<br />
people from her daughter’s PTA and her<br />
Women’s Group at her church.<br />
5. With 25 people in attendance at an average <strong>of</strong><br />
$50 in sales per person, Diane will sell $1,250<br />
<strong>of</strong> product, which earns $500 at her 40% level.<br />
6. When Diane follows up with all <strong>of</strong> her new<br />
Customers, she’ll start 2008 with a significantly<br />
enhanced business!
Your Holiday Goal Worksheet<br />
Now it’s your turn to follow Jane & Diane’s lead:<br />
1. I’d like to earn $_________ (Insert amount) over and above what I’d normally earn<br />
during <strong>the</strong> 4th Quarter.<br />
2. My expected earning level each campaign with this extra business is ________%<br />
(Insert % you expect to earn.)<br />
3. To calculate how much I need to sell at my earning level to earn this amount,<br />
divide <strong>the</strong> earnings, $_________ by your discount in decimal terms, like this:<br />
I want to earn an additional $1,200 and I sell at <strong>the</strong> 40% level, so:<br />
$1,200 divided by .40 = $3,000 is what I need to sell.<br />
Now it’s your turn:<br />
$_________________ (amount I want to earn) divided by . _______<br />
(in decimal terms, earning level I expect to be selling at)<br />
= _________________ (amount at Customer price I need to sell).<br />
4. Since I need to sell $_________ to earn $__________, I need a minimum <strong>of</strong> ________<br />
Customers at an average sale <strong>of</strong> $50 (Sales divided by $50).<br />
5. To get _______ Customers, understanding that only about half will come, I need to<br />
invite a minimum <strong>of</strong> ________ (# <strong>of</strong> Customers X 2).<br />
6. With _______ Customers expected to attend, I anticipate being able to recruit a<br />
minimum <strong>of</strong> _______ (10% <strong>of</strong> Customers expected to attend) new members to<br />
my Downline.<br />
Keep in mind that <strong>the</strong>re are lots <strong>of</strong> additional benefits beyond your immediate<br />
earnings and new recruits. Think about <strong>the</strong> residual income you’ll derive from 6<br />
new recruits, especially when you show <strong>the</strong>m how to sell, share and show, too!<br />
Ready to get started toward <strong>the</strong>se goals? Great! Make sure you check out all <strong>of</strong><br />
<strong>the</strong> o<strong>the</strong>r information on this site that will provide all <strong>the</strong> “how-to’s” you need.<br />
Have fun and good luck!
Print this checklist and use it to help plan your Holiday Open House.<br />
Send Out <strong>the</strong> Invitations<br />
Holiday Open House<br />
Checklist<br />
Mail/Email Invitations 2-3 weeks in advance <strong>of</strong> <strong>the</strong> Open House. Invite 2-3 times more people than you<br />
expect to come. Remember, <strong>the</strong> more <strong>the</strong> merrier, and encourage everyone you invite to bring along <strong>the</strong>ir<br />
friends and family with <strong>the</strong>m. Customize <strong>the</strong> invitation included to <strong>of</strong>fer a special discount for every friend<br />
each guest brings. (See page 17 for Invitations).<br />
Also enlist a teen/husband/friend to be your Cashier/Wrapper so you can concentrate on helping your guests.<br />
For Uplines – make sure everyone in your Downline gets involved in your Holiday Open House from <strong>the</strong><br />
very beginning. Their “holiday education” increases <strong>the</strong> chances <strong>the</strong>y will hold successful Open Houses<br />
<strong>the</strong>mselves, putting even more dollars in your wallet!<br />
Check Who’s Coming!<br />
Two days before your event, call your guests to confirm <strong>the</strong>ir attendance, and to remind <strong>the</strong>m to bring<br />
friends! If someone cannot attend, <strong>of</strong>fer to deliver a brochure personally to provide easy holiday shopping.<br />
Set The Stage<br />
While <strong>the</strong> most successful Holiday Open Houses are held in your home, alternative locations can be a<br />
church basement, an apartment complex’s recreation room, local clubs, etc. Decorate for <strong>the</strong> holiday.<br />
Provide refreshments. Boil cinnamon on <strong>the</strong> stove. Light holiday candles. Play some holiday music.<br />
You may want to set up your room to hold “<strong>beauty</strong>-<strong>the</strong>med stations.” For example, a makeup station<br />
would include special gift baskets you’ve created, individual products featuring holiday colors and o<strong>the</strong>r<br />
<strong>beauty</strong>-related items such as brushes, mirrors, etc. You could also do a skin care area, a wellness area, etc.<br />
Create Selling Excitement<br />
Give your guests many reasons to buy on <strong>the</strong> spot. Create gift baskets ranging in price from $20 - $100.<br />
Set up point <strong>of</strong> sale material. Customize <strong>the</strong> enclosed gift tags that say: “Great for Mom” (or Teacher or<br />
Babysitter, etc.) Or, “Buy one, get <strong>the</strong> second at $3 <strong>of</strong>f” Make sure to have price tags on everything. Show<br />
<strong>the</strong> regular price, crossed out, and your price.<br />
More ideas:<br />
• Consider “special <strong>of</strong>fers” such as a half price skincare product <strong>of</strong> your choice with every $100 order.<br />
• Create a “Kid’s Corner” with products under $10.<br />
• Have stocking-stuffer $5 grab bags by <strong>the</strong> check out area.<br />
(continued)
Prepare to Sell<br />
Holiday Open House<br />
Checklist<br />
Have on hand extra brochures and magalogs, pens, order forms, credit card forms, and recruiting flyers.<br />
Print out Holiday Guest List sheets (page 21) and place into a 3-ring binder or on a clipboard. Be sure that<br />
every person adds <strong>the</strong>ir name and phone number to your guest book so that you can follow up with orders<br />
during <strong>the</strong> holidays, or with special services next year.<br />
Special Gifts<br />
If you decide to play a holiday game, be sure to have a game prize on hand for <strong>the</strong> winner.<br />
If holding an Open House in someone’s home, pack a hostess gift.<br />
Print out a gift certificate (included on page 20) for every person attending your Open House.<br />
Roll each one and tie with a ribbon and place in a basket by your check out area.<br />
Review Your Open House Agenda<br />
Your Open House can be conducted within one hour by following <strong>the</strong> agenda below. For fur<strong>the</strong>r ideas on<br />
what to say during each section as well as how to play your Open House game, use “Open House What<br />
to Say” (pages 8-16).<br />
• Welcome/Introductions ( 2 mins.)<br />
• Special Guest Recognition (15 mins.)<br />
• Holiday Tic-Tac-Toe Game (15 mins.)<br />
• Closing Remarks ( 3 mins.)<br />
• One-on-Ones & Refreshments (30 mins.)<br />
Have Fun!<br />
Choose a festive holiday outfit to wear during your<br />
events. Get yourself in <strong>the</strong> mood to have fun, meet<br />
new friends and Customers, and make your holiday<br />
season <strong>the</strong> best ever!
SEGMENT TIME CRITICAL POINTS TO COVER<br />
(WHAT TO SAY)<br />
“Welcome to my home this evening! I’m so grateful that each <strong>of</strong> you were able to take time<br />
this evening not only to share some holiday joy and friendship with me, but to have this<br />
2 mins.<br />
Welcome/<br />
Introduction<br />
fabulous opportunity to purchase lovely holiday gifts for those special loved ones in your<br />
life! I just know this evening is going to be fulfilling and fun for each and every one <strong>of</strong> you.”<br />
START NEXT SEGMENT<br />
<strong>Avon</strong> Holiday Open House — “What to Say” 1
SEGMENT TIME CRITICAL POINTS TO COVER<br />
(WHAT TO SAY)<br />
“Wow – what a great group we have here today! Some <strong>of</strong> you know why we are here, but<br />
let me explain a little for those who don’t. This is such a special time <strong>of</strong> year that might<br />
mean different things to different people, but I think we’ll all agree that it’s a very special<br />
time that we look forward to each year. What we don’t look forward to is <strong>the</strong> chaos <strong>of</strong> <strong>the</strong><br />
shopping malls, fighting <strong>the</strong> crowds and dealing with <strong>the</strong> seasonal traffic! It’s <strong>the</strong> chaos <strong>of</strong><br />
those things that tends to distract us from what is really important about this time <strong>of</strong> year.<br />
15<br />
mins.<br />
Special Guest<br />
Recognition<br />
So, I want to take this opportunity to recognize what IS so important about this time <strong>of</strong> year<br />
– and <strong>the</strong> entire year – YOU! We each have our own unique reasons for inviting our guests<br />
to this Open House, but I want to recognize each <strong>of</strong> you to <strong>the</strong> group. I’d like to recognize<br />
some <strong>of</strong> <strong>the</strong> reasons that I’m grateful for each one <strong>of</strong> you, and I’d like to start with my<br />
special Customer and friend, Mary.”<br />
CONTINUE<br />
<strong>Avon</strong> Holiday Open House — “What to Say” 2
SEGMENT TIME CRITICAL POINTS TO COVER<br />
(WHAT TO DO)<br />
Share a kind thought or two aloud to <strong>the</strong> group; feel free to speak from your heart.<br />
If you are in Leadership and have invited your Downline, share your thoughts about<br />
15<br />
mins.<br />
Special Guest<br />
Recognition<br />
your Downline first and allow each one <strong>of</strong> <strong>the</strong>m to recognize <strong>the</strong> special guest(s) <strong>the</strong>y<br />
have brought.<br />
START NEXT SEGMENT<br />
<strong>Avon</strong> Holiday Open House — “What to Say” 3
SEGMENT TIME CRITICAL POINTS TO COVER<br />
(WHAT TO SAY)<br />
”I’m so grateful that we learned more about each o<strong>the</strong>r, but most importantly, I wanted all <strong>of</strong><br />
you to know how special you are.<br />
Let’s have some fun! Using <strong>the</strong> Tic-Tac-Toe sheet, fill in each <strong>of</strong> <strong>the</strong> 9 blocks with <strong>the</strong> name<br />
<strong>of</strong> an adult on your holiday shopping list. ”<br />
(PAUSE: give <strong>the</strong>m about a minute or two to fill out)<br />
15<br />
mins.<br />
Holiday<br />
Tic-Tac-Toe<br />
Icebreaker /<br />
Holiday Gift<br />
Basket/Bundles<br />
“As I introduce you to each Holiday Gift Basket or Bundle, if you see one that would be<br />
perfect for one <strong>of</strong> <strong>the</strong> 9 people on your guest list, write <strong>the</strong> name <strong>of</strong> <strong>the</strong> gift item beside <strong>the</strong><br />
guest’s name in one <strong>of</strong> <strong>the</strong> 9 boxes. You can put one gift item in more than one box, by <strong>the</strong><br />
way. The first guest to make tic-tac-toe vertically, horizontally or diagonally with Holiday<br />
items I’m showing should shout, “<strong>Avon</strong>!,”<br />
CONTINUE<br />
<strong>Avon</strong> Holiday Open House — “What to Say” 4
SEGMENT TIME CRITICAL POINTS TO COVER<br />
(WHAT TO DO)<br />
Walk around <strong>the</strong> room ei<strong>the</strong>r pointing to each gift basket you’ve featured, or simply<br />
hold up each one. Describe <strong>the</strong> items in <strong>the</strong> basket, <strong>the</strong> value, who would love to<br />
receive it, etc. For more information on <strong>the</strong> 4th Quarter hits, refer to your What’s New<br />
or review <strong>the</strong> product videos in your Campaign Planner.) For example:<br />
(WHAT TO SAY)<br />
(EXAMPLE 1) “To begin, let’s talk about one <strong>of</strong> <strong>the</strong> most favorite presents to give – or to<br />
15<br />
mins.<br />
receive – fragrance! This year I am so excited to introduce you to Imari Seduction. This<br />
Holiday<br />
Tic-Tac-Toe<br />
Icebreaker /<br />
Holiday Gift<br />
Basket/Bundles<br />
is a hypnotic scent <strong>of</strong> luscious plum and purple orchid with tantalizing hints <strong>of</strong> warm<br />
vanilla, amber and musk. I also have our luscious new designer fragrance,<br />
Christian LaCrois Rouge. And for <strong>the</strong> Men in your lives, I’m thrilled to <strong>of</strong>fer Driven Black.<br />
This is a woody, aromatic fragrance that is described as sexy with playful energy. I’m sure<br />
everyone can think <strong>of</strong> at least one man who fits that description?!”<br />
CONTINUE<br />
<strong>Avon</strong> Holiday Open House — “What to Say” 5
SEGMENT TIME CRITICAL POINTS TO COVER<br />
(EXAMPLE 2) “Next for those folk who start every year with <strong>the</strong> resolution to look better,<br />
<strong>the</strong>re has never been a better time to start than this year at <strong>Avon</strong>!. I’m featuring two <strong>of</strong> <strong>the</strong><br />
most advanced skincare products <strong>Avon</strong> R&D has ever developed. The Anew Ultimate Age<br />
Repair Cream and <strong>the</strong> Ultimate Age Repair Elixir! These products were formulated for those<br />
Customers who are looking to repair and restore skin’s youthful cellular structure while <strong>the</strong>y<br />
sleep. This is <strong>the</strong> duo that every serious skincare user will want!”<br />
(EXAMPLE 3) “And <strong>of</strong> course, <strong>the</strong> perfect gift for <strong>the</strong> makeup fans in your life, and I hope<br />
15<br />
mins.<br />
you have enough squares on your game boards for all <strong>of</strong> those, I have some <strong>of</strong> my personal<br />
Holiday<br />
Tic-Tac-Toe<br />
Icebreaker /<br />
Holiday Gift<br />
Basket/Bundles<br />
favorites, <strong>the</strong> makeup giftables. These are going quick, so be sure not to miss out! My<br />
<strong>Avon</strong> makeup basket features ______________________________________________.”<br />
(Fill in <strong>the</strong> blank with those items you have displayed.)<br />
(PAUSE: By now, someone may have called out “<strong>Avon</strong>”, at which time you can<br />
present a prize <strong>of</strong> your choice, ei<strong>the</strong>r a product, a discount, etc.)<br />
START NEXT SEGMENT<br />
<strong>Avon</strong> Holiday Open House — “What to Say” 6
SEGMENT TIME CRITICAL POINTS TO COVER<br />
Your closing remarks are next and immediately come before <strong>the</strong> brief one-on-ones.<br />
(NOTE: If <strong>the</strong>re are 30 or more in attendance, one-on-ones could be challenging. At a<br />
large Open House, this individual attention may be something given to those who<br />
want 5 minutes <strong>of</strong> special one-on-one attention.) Your close should be enthusiastic,<br />
grateful and warm, and it should lead naturally to <strong>the</strong> one-on-ones.<br />
(WHAT TO SAY)<br />
“I want to thank all <strong>of</strong> you for spending this evening indulging in some luxurious personal<br />
shopping! Hasn’t it been fun? I’m going to take a few minutes with each <strong>of</strong> you personally<br />
Closing 3 mins.<br />
to answer any questions that you may have about my products or about all that <strong>Avon</strong> has to<br />
<strong>of</strong>fer. While I’m doing <strong>the</strong> brief one-on-ones, please enjoy <strong>the</strong> refreshments, each o<strong>the</strong>r,<br />
and take ano<strong>the</strong>r look at my display.”<br />
“By <strong>the</strong> way, if any <strong>of</strong> you have any questions about <strong>Avon</strong>, whe<strong>the</strong>r as a Customer, a<br />
Hostess or a Representative, be sure to let me know. Be sure to take home my gift to<br />
each <strong>of</strong> you for coming, a gift certificate that entitles <strong>the</strong> bearer to any <strong>of</strong> my<br />
specialized services!”<br />
START NEXT SEGMENT<br />
<strong>Avon</strong> Holiday Open House — “What to Say” 7
SEGMENT TIME CRITICAL POINTS TO COVER<br />
The one-on-ones are <strong>the</strong> perfect time to <strong>of</strong>fer to help each guest identify <strong>the</strong> best<br />
skin care product for <strong>the</strong>m, and <strong>of</strong>fer one <strong>of</strong> your gift certificates for a consultation<br />
(for <strong>the</strong>mselves or someone else!). Something like this would work well to book a<br />
one-on-one consultation:<br />
(EXAMPLE): “Susie, I know your Mom will love wearing her new fragrance – and I’m sure<br />
you’ll enjoy how your husband smells in his new Driven Black! By <strong>the</strong> way, I remember how<br />
dry and parched you said your skin was last winter. Give me your email address and I’ll<br />
send you an online consultation form that will determine exactly which products will take<br />
30<br />
mins.<br />
One-on-Ones /<br />
Refreshments<br />
care <strong>of</strong> that and keep you looking great.<br />
A gift certificate can be given to each guest as an invitation for a free consultation<br />
during <strong>the</strong> first quarter. You might even want to focus on skin care at this time, when<br />
skin care sales are traditionally <strong>the</strong> highest. (After all, holiday sales have mainly<br />
focused on gifts for o<strong>the</strong>rs so now; your Customers need to focus on <strong>the</strong>ir own<br />
needs.) Make sure you get everyone’s email addresses so you can send out <strong>the</strong><br />
skincare consultation form from this site and be able to recommend <strong>the</strong> perfect skin<br />
care products for each one!<br />
CONTINUE<br />
<strong>Avon</strong> Holiday Open House — “What to Say” 8
SEGMENT TIME CRITICAL POINTS TO COVER<br />
It’s also <strong>the</strong> perfect time to recruit hostesses and schedule a future event. It might go<br />
like this:<br />
(EXAMPLE): “Janet, I’m so glad you’ve enjoyed yourself tonight. I’m even more delighted<br />
that you’ve been able to cross <strong>of</strong>f 3 people on your guest list and saved time! How does a<br />
“Beat The Winter Blah’s Party” sound for January or February? I’d love to conduct a<br />
winter-<strong>the</strong>med Beauty Bash with you and your friends. You’ll be able to earn new product<br />
or replenishment on current products you use, and your friends will thank you for<br />
30<br />
mins.<br />
One-on-Ones /<br />
Refreshments<br />
introducing <strong>the</strong>m to <strong>the</strong> Anew line, too. Let’s schedule it now, shall we?”<br />
Of course <strong>the</strong> #1 reason for <strong>the</strong> one-on-ones is to take <strong>the</strong> orders and schedule <strong>the</strong><br />
follow up and delivery, or sell <strong>the</strong> products, gift baskets, etc. on hand. Even if you do<br />
have <strong>the</strong> gift items on hand, it’s still critical that you schedule <strong>the</strong> next visit or<br />
appointment.<br />
If you had a hostess, she should be your last one-on-one after <strong>the</strong> guests have left.<br />
Thank your Hostess by presenting her with a gift.<br />
END<br />
<strong>Avon</strong> Holiday Open House — “What to Say” 9
Holiday Open House<br />
The days get shorter and <strong>the</strong> nights get cold, time to do <strong>the</strong> shopping you’ve put on hold!<br />
Bring a friend, or two, or three, you’ll all leave with smiles, just wait, you’ll see!<br />
Come to my cash-and-carry <strong>Avon</strong> Holiday Open House!<br />
Date:<br />
Place:<br />
RSVP:<br />
There will be Great specials!<br />
Time:<br />
Holiday Open House<br />
The days get shorter and <strong>the</strong> nights get cold, time to do <strong>the</strong> shopping you’ve put on hold!<br />
Bring a friend, or two, or three, you’ll all leave with smiles, just wait, you’ll see!<br />
Come to my cash-and-carry <strong>Avon</strong> Holiday Open House!<br />
Date:<br />
Place:<br />
RSVP:<br />
There will be Great specials!<br />
Time:
Date:<br />
Place:<br />
RSVP:<br />
Holiday Open House<br />
The days get shorter and <strong>the</strong> nights get cold, time to do <strong>the</strong> shopping you’ve put on hold!<br />
Bring a friend, or two, or three, you’ll all leave with smiles, just wait, you’ll see!<br />
Come to my cash-and-carry <strong>Avon</strong> Holiday Open House!<br />
There will be GREAT specials:<br />
Date:<br />
Place:<br />
RSVP:<br />
Time:<br />
Holiday Open House<br />
The days get shorter and <strong>the</strong> nights get cold, time to do <strong>the</strong> shopping you’ve put on hold!<br />
Bring a friend, or two, or three, you’ll all leave with smiles, just wait, you’ll see!<br />
Come to my cash-and-carry <strong>Avon</strong> Holiday Open House!<br />
There will be GREAT specials:<br />
Time:
This gift certificate entitles<br />
to
Guest List<br />
NAME PHONE
6/13/2007 v1<br />
<strong>Avon</strong> Gift Check-list/Order Form<br />
Family Members<br />
Parents<br />
Siblings<br />
Children<br />
Grandchildren<br />
Cousins<br />
In-laws<br />
Friends<br />
Neighbors<br />
FOR AVON GIFT IDEAS<br />
Party Hosts/Hostesses<br />
Team Mates<br />
Home-Related<br />
Newspaper Carrier<br />
Mail Carrier<br />
Cleaning People<br />
Landscape/Lawn People<br />
Plumber<br />
Electrician<br />
Handyman
6/13/2007 v1<br />
<strong>Avon</strong> Gift Check-list/Order Form<br />
Work Related<br />
Colleagues<br />
Assistants<br />
Receptionists<br />
Mail Carrier<br />
Express Carrier<br />
Travel Agent<br />
Accountant<br />
Bookkeeper<br />
Customers<br />
FOR AVON GIFT IDEAS<br />
Sales Representatives<br />
School-Related<br />
Teachers<br />
Aides<br />
O<strong>the</strong>r<br />
School Nurse<br />
Principal<br />
Coaches<br />
Crossing Guards<br />
Bus Drivers
Holiday Tic-Tac-Toe
Supplies You’ll Need:<br />
• Basket<br />
• Basket fillers<br />
• Craft paper<br />
• Shred<br />
• Scissors<br />
• Tape<br />
• Glue dots<br />
• Curling ribbon<br />
• Cellophane<br />
Getting Started:<br />
Lisa begins by ga<strong>the</strong>ring all <strong>the</strong><br />
materials she’ll need for her basket<br />
into one working location.<br />
Remember to remove all products<br />
from <strong>the</strong>ir boxes, as you’ll include<br />
both <strong>the</strong> product and its box in <strong>the</strong><br />
basket as you build it.<br />
Your Guide to Creating<br />
<strong>the</strong> Perfect Gift Basket<br />
Contents <strong>of</strong> Basket Shown:<br />
• AVON Brochure • ANEW Alternative Intensive Age Treatment SPF 25 • ANEW Ultimate Day Transforming Lift Cream<br />
• ANEW Ultimate Night Age Repair Cream • ANEW Ultimate Transforming Lift Eye Cream<br />
• ANEW Clinical Advanced Line and Wrinkle Corrector • ANEW Clinical Lift and Tuck • Gift Tag • Business card
Step 1:<br />
Your Guide to Creating<br />
<strong>the</strong> Perfect Gift Basket<br />
Use a generous amount <strong>of</strong> craft paper<br />
or shred to fill <strong>the</strong> bottom <strong>of</strong> <strong>the</strong> basket<br />
in order to form a sturdy base for your<br />
products so that <strong>the</strong>y don’t “sink” into<br />
<strong>the</strong> basket.<br />
Craft paper and shred also help create<br />
height which makes <strong>the</strong> basket look<br />
more pr<strong>of</strong>essional and luxurious.<br />
Step 2:<br />
Start placing items into <strong>the</strong> “back” <strong>of</strong><br />
<strong>the</strong> basket.<br />
Begin with <strong>the</strong> current <strong>Avon</strong> brochure.<br />
Be sure to pay close attention to balance<br />
as you build your basket. For instance,<br />
if you place <strong>the</strong> brochure on <strong>the</strong> left side,<br />
place a larger item on <strong>the</strong> right to balance<br />
<strong>the</strong> look and feel <strong>of</strong> <strong>the</strong> basket.<br />
Also, see <strong>the</strong> “Tips” page at <strong>the</strong> end <strong>of</strong><br />
this presentation for great stuffer ideas!
Step 3:<br />
Your Guide to Creating<br />
<strong>the</strong> Perfect Gift Basket<br />
Continue working toward <strong>the</strong> front <strong>of</strong> <strong>the</strong><br />
basket by placing larger items into <strong>the</strong><br />
basket before <strong>the</strong> smaller items. Pull <strong>the</strong><br />
shred apart to dig small holes into <strong>the</strong><br />
basket base as you place <strong>the</strong> products.<br />
Position heavier items toward <strong>the</strong> center<br />
<strong>of</strong> <strong>the</strong> basket to prevent tipping, and<br />
use tape and glue dots liberally to hold<br />
<strong>the</strong> items in place. (Tape is not visible<br />
beneath <strong>the</strong> cellophane.) Cut any “stray”<br />
shred to give <strong>the</strong> finished product a very<br />
clean look.<br />
Step 4:<br />
Unroll <strong>the</strong> cellophane on <strong>the</strong> table but<br />
don’t cut it yet. Place <strong>the</strong> basket onto <strong>the</strong><br />
cellophane and lift both ends approximately<br />
10” above <strong>the</strong> top <strong>of</strong> <strong>the</strong> basket to estimate<br />
<strong>the</strong> amount you’ll need and <strong>the</strong>n cut it<br />
straight across.<br />
While holding up <strong>the</strong> edges above <strong>the</strong><br />
basket, begin to tuck in <strong>the</strong> sides <strong>of</strong> <strong>the</strong><br />
cellophane, starting with <strong>the</strong> side edges<br />
from <strong>the</strong> back. Hold up <strong>the</strong> back sheet<br />
and take <strong>the</strong> sides from <strong>the</strong> back (doing<br />
one side at a time), folding <strong>the</strong> sides in<br />
just as you would do when wrapping a<br />
gift. Then fold <strong>the</strong> front edges to <strong>the</strong> back<br />
and tape <strong>the</strong>m down to complete <strong>the</strong> side<br />
-folding step. You’ll see two points left on<br />
each side at <strong>the</strong> bottom that you’ll tape<br />
under <strong>the</strong> basket to secure <strong>the</strong>m down.
Step 5:<br />
Your Guide to Creating<br />
<strong>the</strong> Perfect Gift Basket<br />
Ga<strong>the</strong>r <strong>the</strong> cellophane at <strong>the</strong> top <strong>of</strong> <strong>the</strong><br />
basket and pull toge<strong>the</strong>r into <strong>the</strong> center<br />
with your hands, pulling <strong>the</strong> top edges<br />
upward to create a “tightly” wrapped<br />
basket.<br />
Use pipe cleaner to twist-tie <strong>the</strong> ga<strong>the</strong>red<br />
area <strong>of</strong> <strong>the</strong> cellophane. Pull up on <strong>the</strong><br />
top tips <strong>of</strong> <strong>the</strong> cellophane again to make<br />
it extra taut and visually appealing. Then,<br />
tape all extra pieces <strong>of</strong> cellophane down<br />
to make it perfectly presentable.<br />
Use at least 4 long strips <strong>of</strong> curling ribbon,<br />
<strong>of</strong> varying lengths, to tie around <strong>the</strong><br />
ga<strong>the</strong>red part <strong>of</strong> <strong>the</strong> cellophane. Then<br />
take a pull bow to tie and place in front.<br />
Step 6:<br />
Give it <strong>the</strong> final touches <strong>of</strong> perfection…<br />
and VOILA!
Lisa’s Tips:<br />
Your Guide to Creating<br />
<strong>the</strong> Perfect Gift Basket<br />
1. Use a basket smaller than what you think you will need. Smaller baskets give <strong>the</strong><br />
appearance <strong>of</strong> “overflowing” product, whereas items will get “lost” in a larger basket.<br />
2. You can use o<strong>the</strong>r items besides store-bought craft paper, such as grocery store bags<br />
or Styr<strong>of</strong>oam.<br />
3. Remove all products from <strong>the</strong>ir boxes. You’ll display both <strong>the</strong> product and its box<br />
separately within <strong>the</strong> gift basket. Always make sure to double check that all product<br />
lids, caps and tops are secured tightly.<br />
4. Be sure to use plenty <strong>of</strong> glue dots and<br />
tape to secure items in basket. It doesn’t<br />
matter if <strong>the</strong>se items show while you are<br />
building <strong>the</strong> gift basket. Once you cover<br />
it with cellophane, <strong>the</strong> glue dots and tape<br />
seem to “disappear.” Glue dots are a<br />
fabulous adhesive available at most craft<br />
stores. A glue gun can also be used.<br />
5. It’s great to use extra “fillers” for your<br />
basket. Every item adds color, dimension<br />
and value. You can find <strong>the</strong> perfect fillers<br />
at any craft store, your local “dollar” store,<br />
trinkets from post-holiday sales, garage<br />
sales, prior or current gifts-with-purchase<br />
from AVON, samples from AVON, etc.<br />
6. Filler items can also include items such as pinecones, candy, trinkets, wrapped candles,<br />
potpourri, silk flowers or leaves, decorations, a gift tag, business card, ribbon, etc.<br />
7. Unlike a flower arrangement, a gift basket is designed to look presentable from <strong>the</strong> front<br />
view. So, don’t spend time trying to make it appealing from all sides.<br />
8. Just prior to wrapping your basket, do a “once over” to be sure that no items have<br />
slipped or shifted out <strong>of</strong> place. You can use a piece <strong>of</strong> rubber drawer or cabinet liner to<br />
place under <strong>the</strong> cellophane to keep <strong>the</strong> basket and cellophane from sliding as you wrap<br />
<strong>the</strong> completed basket.<br />
9. If, by chance, you forget to include your business card, it is acceptable to tape it to <strong>the</strong><br />
back <strong>of</strong> <strong>the</strong> finished basket.<br />
10. When pricing an <strong>Avon</strong> gift basket, charge <strong>the</strong> full retail price <strong>of</strong> all products, plus <strong>the</strong> total<br />
cost <strong>of</strong> supplies, plus $5 for time and effort.
Your Guide to Creating<br />
<strong>the</strong> Perfect Gift Basket<br />
How to Make a Florist’s Bow:<br />
(Compliments <strong>of</strong> Karen Tucker,<br />
Senior Executive Unit Leader)<br />
Materials You’ll Need:<br />
• 3 yards ribbon<br />
1.<br />
3.<br />
4.<br />
2.<br />
Step 1:<br />
8” from one end <strong>of</strong> ribbon, pinch firmly<br />
between thumb and index finger.<br />
Step 2:<br />
Make a 5” loop (half <strong>the</strong> size <strong>of</strong> finished<br />
bow) pinch tightly. If ribbon is one-sided,<br />
twist length to right side. Make second<br />
loop and pinch over first two pinches.<br />
Step 3:<br />
Repeat this process forming 4 loops<br />
on each side.<br />
Step 4:<br />
Make a center knot by forming a small<br />
loop over your thumb, pinch and wire all<br />
loops toge<strong>the</strong>r, trim excess. Wire 14” length<br />
to back for tails.