PATD MATRIX - Avon the beauty of knowledge
PATD MATRIX - Avon the beauty of knowledge
PATD MATRIX - Avon the beauty of knowledge
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<strong>PATD</strong> <strong>MATRIX</strong><br />
Contact Objectives Tools Time<br />
Believe<br />
in Your Success<br />
with <strong>Avon</strong><br />
48-Hour Call<br />
• Obtain New Representatives dreams and goals<br />
• Develop Invitation list<br />
• Schedule 48 hour call and Achieve Through Sales<br />
Success 1 st Conversation<br />
• Follow up on progress <strong>of</strong> goals set during <strong>the</strong><br />
Believe Appointment<br />
• Answer questions<br />
• Appointment kit & planner<br />
• Believe In Your Success Flow<br />
Card<br />
• Believe In Your Success Upline<br />
Guide<br />
At time <strong>of</strong><br />
Appointment<br />
60 – 75 minutes<br />
48 Hour Call Flow Card Within 48 hours <strong>of</strong><br />
Believe Appointment<br />
ALL TRAINING, DEVELOPMENT AND OBSERVATION CONTACTS WILL INCLUDE THE FOLLOWING:<br />
- RE VISIT DREAMS AND GOALS<br />
- REVIEW OF PROGRESS TOWARDS GOALS OF PRIOR CONTACT<br />
- DISCUSS 1 TO 2 PRODUCTS<br />
Achieve Through<br />
Sales Success<br />
Conversation 1<br />
Achieve Through<br />
Sales Success<br />
Conversation 2<br />
Achieve Through<br />
Sales Success<br />
Conversation 3<br />
(Group Session)<br />
Development<br />
Contact 1<br />
Development<br />
Contact 1<br />
Observation<br />
• Explain 5 Steps to a Sale<br />
• Ensure understanding <strong>of</strong> Campaign order process<br />
• Plan Campaign strategy<br />
• Schedule Achieve Through Sales Success 2nd<br />
Conversation<br />
• Explain how to increase Customers and increase<br />
Customer order size<br />
• Explain and discuss advanced selling techniques<br />
• Planning for PC achievement<br />
• Invite To Achieve Through Sales Success<br />
Conversation 3 Group Session<br />
• Explain how to increase sales with <strong>Avon</strong>’s Skincare<br />
products<br />
• Explain how to become a product expert<br />
• Discuss long term sales goals<br />
• Discuss short and long term goals<br />
• Discuss benefits <strong>of</strong> <strong>Avon</strong> Sales Leadership<br />
Program<br />
• Review Believe in Your Success and UL<br />
achievement progress<br />
• Discuss <strong>the</strong> importance <strong>of</strong> building a business<br />
w/<strong>PATD</strong><br />
• Conduct Prospecting skill building activity<br />
• Explain <strong>the</strong> steps <strong>of</strong> <strong>the</strong> Appointment<br />
• Schedule field Observation<br />
• Review Prospecting and Appointment steps<br />
• Provide opportunity for SL to observe and practice<br />
an appointment and conducting indirect & direct<br />
Prospecting.<br />
• Schedule Development Contact 2<br />
• Achieve Through Sales Success<br />
Book (included in Appointment kit)<br />
• Achieve Through Sales Success<br />
Conversation 1 Flow Card<br />
• Achieve Through Sales Success<br />
Conversation 1 Upline Guide<br />
• Achieve Through Sales Success<br />
Book<br />
• Achieve Through Sales Success<br />
Conversation 2 Flow Card<br />
• Achieve Through Sales Success<br />
Conversation 2 Upline Guide<br />
Achieve Through Sales Success<br />
Conversation 3 Group Session:<br />
1. Group Session Sales Leader Guide<br />
2. Power point and presenter notes<br />
3. Reference Guide for Participants<br />
• Development Contact 1 Booklet<br />
(included in Welcome to Leadership<br />
Packet received after 1st recruit)<br />
• Development Contact 1<br />
Instructional Aid<br />
• Development Contact 1 Flow Card<br />
• Prospecting flyers<br />
• Business cards<br />
• Prospecting Decision Tree Flow<br />
Card<br />
• Appointment kits<br />
• Believe in Your Success Book<br />
• Believe In Your Success Flow Card<br />
• Believe In Your Success Upline<br />
Guide<br />
15-20 minutes<br />
Prior to first order<br />
submission<br />
50 minutes<br />
Between <strong>the</strong> 2 nd and<br />
3 rd Campaigns<br />
55 minutes<br />
Between 5 th and 6 th<br />
Campaigns<br />
60 – 90 minutes<br />
After 1st recruit<br />
60 minutes<br />
Within 2 weeks<br />
<strong>of</strong> Development<br />
Contact 1<br />
1/2 Day<br />
4/24/2012 1
<strong>PATD</strong> <strong>MATRIX</strong><br />
Contact Objectives Tools Time<br />
Development<br />
Contact 2<br />
Development<br />
Contact 2<br />
Observation<br />
Development<br />
Contact 3<br />
Development<br />
Contact 3<br />
Observation<br />
Development<br />
Contact 4<br />
Development<br />
Contact 4<br />
Observation<br />
90-Day<br />
Business<br />
Planning<br />
Session<br />
• Explain and review 5 Winning Behaviors -<strong>PATD</strong>S<br />
• Explain how to conduct Achieve Conversation 2<br />
Contact<br />
• Introduce and Discuss Leadership Reports<br />
• Schedule Development Contact 2 Observation<br />
• Review Training Contact 2 steps<br />
• Provide opportunity for SL to observe and practice<br />
an Achieve Conversation 2<br />
• Schedule Development Contact 3<br />
• Help SL to Identify potential high selling Reps and<br />
potential SL’s in Downline<br />
• Explain steps <strong>of</strong> how to Coach Downline<br />
• Explain how to conduct Achieve Conversation 3<br />
• Show how to use Leadership Reports to maximize<br />
Downline’s performance<br />
• Schedule Development Contact 3 Observation<br />
• Review Training Contact 3 Steps<br />
• Provide opportunity for SL to observe and practice<br />
an Achieve Conversation 3 and field coaching.<br />
• Schedule Development Contact 4<br />
• Review progress towards personal / Downline’s<br />
dreams and goals<br />
• Discuss <strong>the</strong> importance <strong>of</strong> communication with<br />
Downline<br />
• Explain steps <strong>of</strong> how to plan and conduct meetings<br />
• Invite to an Achieve 3 rd Conversation<br />
Group Session<br />
• Discuss and explain <strong>the</strong> Importance <strong>of</strong> follow-up<br />
• Explain how to use reports to energize <strong>the</strong>ir team<br />
• Help <strong>the</strong> Sales Leader Plan strategy for continued<br />
growth <strong>of</strong> <strong>the</strong>ir business<br />
• Schedule Development Contact 4 Observation<br />
• Provide opportunity for SL to observe and practice<br />
a Achieve 3 rd Conversation Group Session and<br />
an Opportunity meeting<br />
• Re-visit personal/Downline's goals and dreams<br />
• Congratulate accomplishments <strong>of</strong> last 90 Days<br />
• Review 1st generation Representative / Downline<br />
development<br />
• Discuss strategy for follow-up, training and<br />
developing <strong>of</strong> Downline members<br />
• Development Contact 2 Booklet<br />
(included in Welcome to Leadership<br />
Packet received after 1st recruit)<br />
• Development Contact 2<br />
Instructions Aid<br />
• Development Contact 2 Flow Card<br />
• Achieve Through Sales Success &<br />
Development Contact 2 Books<br />
• Achieve Through Sales Success<br />
Conversation 1 Flow Card<br />
• Achieve Through Sales Success<br />
Conversation 1 Upline Guide<br />
• Development Contact 3 Booklet<br />
(included in UL Success Kit)<br />
• Development Contact 3<br />
Instructional<br />
Aid<br />
• Development Contact 3 Flow Card<br />
• Achieve Through Sales Success &<br />
Development Contact 3 Books<br />
• Achieve Through Sales Success<br />
Conversation 2 Flow Card<br />
• Achieve Through Sales Success<br />
Conversation 2 Upline Guide<br />
• Development Contact 4 Booklet<br />
(included in UL Success Kit)<br />
• Development Contact 4<br />
Instructional<br />
Aid<br />
• Development Contact 4 Flow Card<br />
Achieve Through Sales Success<br />
Conversation 3 Group Session:<br />
1. Group Session Sales Leader Guide<br />
2. Power point and presenter notes<br />
3. Reference Guide for Participants<br />
90-Day Business Plan Guide<br />
Within 2 weeks <strong>of</strong><br />
Development<br />
Contact 1 field<br />
Observation<br />
75 minutes<br />
Within 2 weeks <strong>of</strong><br />
Development Contact<br />
2<br />
2 hours<br />
Campaign after<br />
UL title attainment<br />
90-120 minutes<br />
Within 2 weeks <strong>of</strong><br />
Development Contact<br />
3<br />
2- 3 hours<br />
Within 2 weeks <strong>of</strong><br />
Development Contact<br />
3 Observation<br />
90 – 120 minutes<br />
Within 2 weeks <strong>of</strong><br />
Development<br />
Contact 4<br />
2-3 hours<br />
90 Days after<br />
Development<br />
Contact 4<br />
Observation<br />
90-120 minutes<br />
4/24/2012 2
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