Avon Fast Talk! - Comcast.net

When you call FAST Talk, you access the Main Menu
If you want to: Be prepared with:
Follow prompts and say: FAST Talk delivers:
• Regular campaign orders
• Add-on orders
• Backorders up to 2 campaigns
“Order Entry”
• Select touch tone or speak
• Select Add-On or Regular Order
• Campaign numbers
• Product numbers
• Quantities
Place an order
• Account balance
• Summary of charges and credits
to your account
“Account Information,”
then say “Account Balance”
• Paper and pen to record your
balance and details you wish
to remember
Get account
balance
• Total number of outstanding returns
• Outstanding returns by campaign
“Account Information,”
then say “Returns Status”
• The campaign(s) in which
you were credited for the item
Get the status
of returns
• Current Award Sales by campaign
and cycle-to-date
“Account Information,”
then say “Award Sales”
• Paper and pen to write down
your Award Sales
Find out current
Award Sales
• Your available President’s Points
• Expiration date(s) of points
“Account Information,”
then say “President’s Points”
• Paper and pen to write down
your President’s Points
Get status of
President’s Points
• Billing date • Shipping method
• Number of packages
• Tracking numbers
“Order Status”
• Paper and pen to write down
tracking numbers
Find out when order
processed to ship
• In addition to the above features, you can
also use “Order Status” to receive a list
of items not shipped with the order,
and when they are expected to ship
“Order Status”
• Paper and pen to write down
all products not available
for shipment
Get shorted
products
• Immediate posting to your account of your
credit or debit card payment
“Make a Payment”
• Card number
• Expiration date
Make a personal
credit or debit card
payment
• Date to submit electronic order
(yourAVON.com and FAST Talk)
• Date order is scheduled to ship
• Availability of products, indicating:
currently available, temporarily out of stock
and no longer available
Check product
availability
FAST Talk: 1-513-551-AVON (2866)
• Campaign number “Ordering Schedule”
Check when
regular orders
should be submitted
“Product Availability”
• Current campaign numbers
• Product numbers
• A trained Specialist available to help you
manage your account
“Specialist”
• Any specific information for your
situation, including campaign
number, date of billing, etc.
Speak to
a Specialist