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Safety First<br />

Check out the safety tips below. If you’re in the hospital, they’ll help you<br />

improve the quality of care you receive.<br />

1. Look for experience. If you have a scheduled hospital visit, choose a<br />

network hospital that performs that test or procedure often.<br />

Here’s why: According to the Agency for Healthcare Research and Quality,<br />

patients have better results when they are treated in hospitals with lots of<br />

experience with their procedure<br />

2. Pay attention. Watch to see whether the health care workers are washing<br />

their hands before and after direct contact with you.<br />

Here’s why: Hand-washing is one of the most important ways to prevent<br />

infection<br />

3. Understand your treatment plan. Ask your doctor or nurse to explain what<br />

will happen and what you should do once you get home.<br />

Here’s why: At home, it’ll be up to you to remember what medicines to<br />

take when and what after-care you need—knowing your plan can help<br />

prevent emergencies and a repeat hospital visit<br />

Stay tuned! We’ll give more safety tips in our upcoming newsletters.<br />

Source: ahrq.gov<br />

GEORGIA | 2012 | ISSUE I<br />

<strong>MEMBER</strong><br />

FOCUS<br />

Did you know OTC items can now be ordered online? See page 3 for details. <br />

In This Issue <br />

We hope you’ll take a minute from<br />

your day to read through this issue.<br />

Think of it as a little “hello” from us,<br />

full of information and articles that’ll<br />

help you and your family get the<br />

most from your plan and live better.<br />

This quarter features:<br />

• Formulary updates<br />

• A NEW way to order OTC items<br />

• Weighing in on weight<br />

• And more<br />

Numbers to Know<br />

We’re just a phone call<br />

(or click) away!<br />

Call Member Services:<br />

1-866-231-1821<br />

TTY/TDD 1-877-247-6272<br />

Monday–Friday,<br />

7 a.m. to 7 p.m. Eastern<br />

georgia.wellcare.com


Weighing In On Weight<br />

Was your child’s BMI too high? Weighing more than what’s<br />

ideal can have some serious consequences, putting children<br />

at increased risk for heart disease, diabetes, arthritis-related<br />

conditions, high blood pressure and some cancers. These<br />

tips will help you dial up activity levels and scale back on<br />

calories.<br />

Be Active<br />

The gym isn’t the only place for exercise. When it comes to<br />

being active, challenge your family to think outside the box.<br />

Incorporate tasks like washing and waxing the car or raking<br />

leaves. Get playful too. Organize a game of basketball,<br />

volleyball or touch football. Grab a jump rope. Swim, ride a<br />

bike or play tag. These things may not sound like much but<br />

they add up – and that matters. Make time for 30 minutes a<br />

day, 5 days a week and you’re doing great.<br />

Make playtime count as exercise.<br />

Try a game of basketball, volleyball or even tag.<br />

Wake Up To Breakfast<br />

Here’s a reason to fill up their cereal bowl: Studies show<br />

that people who skip breakfast are more likely to be<br />

overweight than those who eat it. Without that morning<br />

meal, kids may overeat at lunch or snack more often.<br />

Setting the alarm a few minutes earlier is a great way to<br />

sneak breakfast time into your day. Take the chance to<br />

sit down with your child. Ask them how they’re feeling<br />

or what they expect to happen at school during the day.<br />

Simply no time? Pack a “breakfast bag” the night before.<br />

Put together peanut butter on whole-grain bread, yogurt,<br />

fresh fruit or trail mix. They all travel easily.<br />

2 Member Newsletter <br />

Slow Down On Fast Food<br />

Hitting the drive-through may be quick, but it’s not good<br />

for your little one. Fast food is usually high in calories and<br />

fat – two things that are bad for weight loss. Try to limit<br />

the number of these meals you serve up every week.<br />

Instead, look for options that are lower in fat and offer<br />

up fruits and veggies as snacks rather than junk food.<br />

Find Out More<br />

Visit www.cdc.gov/healthyweight/children/index.html<br />

for more ideas on how to help your child maintain a<br />

healthy weight.<br />

Source: WebMD, Kidshealth.org


Notice Of Privacy Practices<br />

We keep your health information private, just like the law says we should. Find out how we can use your health info, along<br />

with what your control and access rights are, by checking out our Notice of Privacy Practices.<br />

If we change anything about these practices, we’ll post a new one to our website, georgia.wellcare.com. If there are a lot<br />

of changes, we’ll mail you a copy. But, we also want you to know that you can ask for a hard copy at any time. Just give<br />

Customer Service a call. The number and hours are on the cover of this newsletter.<br />

Easy = Ordering OTC Items On The Web<br />

Did you know that you can place your monthly order for over-the-counter (OTC) items on the member website?<br />

If you have not registered, just go to our website (georgia.wellcare.com). Click on the words “Member Sign Up.” This will bring<br />

you to the registration page. Answer a few simple questions and you’re ready to go!<br />

Look under the Member Toolbox and click on Over the Counter (OTC) Items. You can place your order anytime during the<br />

month. If you choose to call Customer Service and place your order with an agent, you may be able to save time by calling later<br />

in the month. Call wait times can sometimes be higher in the first week of the month. Wait times are usually lower toward the<br />

middle or end of the month.<br />

Our automated phone system is another great way to order your OTC items. To place an OTC order using this system, just call<br />

1-877-389-9457; then press “0.” The phone system will ask for your member ID number and date of birth. Once verified by the<br />

system, you will hear an option to place an OTC order or to review a prior order. Just follow the prompts.<br />

You can make use of the website and automated phone system 24 hours a day, 7 days a week.<br />

Member Newsletter<br />

3


Keep Your Member ID Card<br />

Handy<br />

It lets your doctor know the “ins and outs” of your plan. Be sure<br />

you have it on you and it is up to date at all times. Call Customer<br />

Service to make personal changes.<br />

Did You Know?<br />

Sometimes it’s okay for a provider to bill you. One reason is<br />

relevant co-pays. Also, when you agree to be seen as a self-pay<br />

patient before getting services, you’re responsible for the costs.<br />

Know you may get a bill in the mail.<br />

4 Member Newsletter <br />

Brush Up On<br />

Speaking Up<br />

Striking up a conversation with your child’s<br />

dentist can seem like a tough task – but it<br />

doesn’t have to be. Brush up on ways to share<br />

what’s on your mind.<br />

First, find a dentist who makes you both<br />

smile. Then visit often! If you go once every<br />

6 months like we recommend, the staff will<br />

get to know you and your family and you’ll<br />

feel welcome there. In fact, we hope you’ll<br />

come to think of it as your dental home.<br />

Once you find your dental home and feel<br />

comfortable, it’s easier to bring up questions.<br />

Ask these 3 (or more!) after every appointment:<br />

• How does my child’s mouth look?<br />

• What treatments were done?<br />

• How can I help my child improve?<br />

Take note of the answers and work with your<br />

child on their routine.<br />

Need help finding a smile-worthy dentist?<br />

Go to www.dentaquestgov.com for all-hours<br />

access to your options.<br />

Member ID #: <br />

Member: <br />

Effective Date: <br />

Primary Care Physician<br />

<br />

<br />

<br />

<br />

<br />

Phone: <br />

After Hours: <br />

Medicaid #: <br />

CO-PAY INFORMATION<br />

Office Visit___________ $<br />

Emergency Room _____ $<br />

Pharmacy ___________ $<br />

Hospital _____________ $<br />

Ambulatory Surg. _____$


Don’t Wait To Vaccinate <br />

It’s important to get your child vaccinated on time. Talk to<br />

his or her primary care physician (PCP) for help deciding what<br />

shots are needed when.<br />

What Are Vaccines?<br />

Vaccines, also called immunizations, are shots that help keep<br />

people from getting certain diseases. Some common ones<br />

protect against:<br />

• Whooping cough<br />

• Hepatitis<br />

• Mumps<br />

• Diphtheria<br />

• Chicken pox<br />

• Polio<br />

• Tetanus<br />

• Measles<br />

When Does a Child Need Shots?<br />

From birth on, you should expect your child to receive a shot at<br />

almost every checkup.<br />

Questions?<br />

If a Child Has a Fever, Can He or She Still<br />

Get Immunized?<br />

Your child’s PCP is the best judge as to whether or not this is<br />

a good idea.<br />

Do Shots Hurt Babies?<br />

First, remember that a shot’s sting is temporary and much less<br />

difficult than any of the diseases mentioned above. Second,<br />

know that your baby picks up feelings from your expression<br />

and body language – which means staying calm helps. Talk<br />

quietly and offer a soft touch. Make eye contact and smile.<br />

Why Should a Child Receive the Chicken<br />

Pox Vaccine?<br />

Grownups are more likely to die from chicken pox and its<br />

complications, and the chicken pox (varicella) vaccine protects<br />

children into adulthood. If an immunized person gets chicken pox,<br />

the illness will be much milder than for someone who is not.<br />

Talk to your child’s PCP, call the Personal Health Advisor line 24/7 at 1-800-919-8807 or reach out to Customer Service.<br />

Member Newsletter <br />

5


Q1 Medicaid Formulary Update 2012<br />

The generic drugs listed below are now available to <strong>WellCare</strong> of Georgia members at the lowest co-payment, and the brand-name<br />

drugs have been removed from the <strong>WellCare</strong> of Georgia Preferred Drug List:<br />

BRAND NAMe GeNeRIC NAMe<br />

The following changes have been made to the <strong>WellCare</strong> of Georgia Medicaid Preferred Drug List: <br />

THeRAPeUTIC ClASS<br />

Cleocin HCl® 75mg capsules Clindamycin HCl 75mg capsules Anti-infective Agent<br />

Derma-Smoothe/FS® 0.01% Topical Body Oil<br />

Derma-Smoothe/FS® 0.01% Topical Scalp Oil<br />

Malarone® Pediatric 62.5mg-25mg tablets<br />

Malarone® 250mg-100mg tablets<br />

Atorvastatin Calcium 10mg, 20mg, 40mg, 80mg tablets (ST)<br />

Diabetic Tussin® DM liquid (AL = 21 years of age and younger)<br />

Fluoxetine 40mg capsules<br />

Fosinopril 10mg, 20mg, 40mg tablets<br />

Fluocinolone Acetanide 0.01% Topical<br />

Body Oil<br />

Fluocinolone Acetanide 0.01% Topical<br />

Scalp Oil<br />

Atovaquone/Proguanil Hydrochloride<br />

Pediatric 62.5mg-25mg Tablet<br />

Atovaquone/Proguanil Hydrochloride<br />

250mg-100mg Tablet<br />

ADDITIONS<br />

Gemcitabine 200mg/5.26mL, 2gm/52.6mL, 1gm/26.3mL injection (PA)<br />

Incivek 375mg tablet (PA, QL = #504 tablets/365 days)<br />

Jakafi® 5mg, 10mg, 15mg, 20mg, 25mg tablets (PA)<br />

Juvisync® 100mg/10mg, 100mg/20mg, 100mg/40mg tablets (ST)<br />

Pegasys ProClick 135mg/0.5mL, 180mg/0.5mL Autoinjector (PA)<br />

Q-Tapp DM elixir (AL = 21 years of age and younger)<br />

Quinapril 5mg, 10mg, 20mg, 40mg tablets<br />

Ramipril 1.25mg, 2.5mg, 5mg, 10mg capsules<br />

Robafen AC syrup (AL = 21 years of age and younger)<br />

Suprax® 400mg tablet (QL = #1 tablet/31 days)<br />

Trospium 20mg tablets<br />

Victrelis® 200mg capsules (PA, QL = #372 capsules/31 days)<br />

Vyvanse® 20mg, 30mg, 40mg, 50mg, 60mg, 70mg capsules (QL = #31 tablets/31 days)<br />

Xarelto® tablets (10mg tablets; QL = #35 tablets/365 days)<br />

Zenpep® (Lipase 25,000unit) DR capsules<br />

PA = Prior Authorization<br />

6 Member Newsletter <br />

QL = Quantity Limit<br />

ST = Step Therapy<br />

AL= Age Limit<br />

Topical Anti-inflammatory Agents<br />

Topical Anti-inflammatory Agents<br />

Antimalarial Agent<br />

Antimalarial Agent


BPM PE liquid<br />

Bromphenex® DM liquid<br />

Clotrimazole/betamethasone cream, lotion<br />

Cytomel® 5mcg, 25mcg tablets<br />

Doxycycline monohydrate 50mg, 75mg, 100mg capsules<br />

Doxycycline monohydrate 25mg/mL powder for suspension<br />

Gani-Tuss NR liquid<br />

Gani-Tuss-DM NR liquid<br />

K-Vescent 20mEq effervescent tablets<br />

Mebendazole 100mg chewable tablets<br />

Optics 0.9% eye wash solution<br />

Poly-Pred® ophthalmic suspension<br />

Vesicare® 5mg, 10mg tablets<br />

ReMOVAlS<br />

We have changed the utilization management criteria for the following medications on the <strong>WellCare</strong> of Georgia Medicaid Preferred Drug List: <br />

DRUG NAMe CHANGe<br />

Bupap 650-50 tablets Added QL = #93 tablets/31 days<br />

Butalbital/acetaminophen/caffeine 50mg-325mg-40mg tablets<br />

and capsules<br />

Butalbital/acetaminophen/caffeine 50mg-500mg-40mg tablets<br />

and capsules<br />

Added QL = #186/31 days<br />

Added QL = #124/31 days<br />

Clindamycin Palmitate HCl 75mg/mL oral solution Increased QL = #2400mL/31 days<br />

Diazepam 2.5mg, 10mg, 20mg rectal gel Removed PA, QL remains #3/31 days<br />

Nortriptyline 10mg/5mL solution Added QL = #1500mL/31 days<br />

Ovide® Lotion, 0.5% Increased QL = # 118mL/31 days<br />

Accu-Chek® Active; Accu-Chek® Aviva Plus, Accu-Chek® Comfort<br />

Curve; Accu-Chek® Compact; FreeStyle®; FreeStyle® Lite;<br />

Precision Xtra® Test Strips<br />

PA = Prior Authorization<br />

QL = Quantity Limit<br />

Please visit georgia.wellcare.com to view the current preferred drug list and pharmacy updates<br />

Increased QL: for members 21 years of age and younger<br />

#200/31 days<br />

Member Newsletter<br />

7


211 Perimeter Center Parkway<br />

Suite 800<br />

Atlanta, GA 30346<br />

Para solicitar este documento en español, llame al Servicio<br />

al Cliente al 1-866-231-1821 (TTY/TDD 1-877-247-6272).<br />

GA018199_CAD_NEW_ENG State Approved 04132012<br />

©<strong>WellCare</strong> 2012 GA_03_12 43644<br />

What Is BMI?<br />

Underweight. Average. Overweight. Obese. Body<br />

Mass Index (BMI) is a number calculated from a<br />

child’s weight and height that corresponds to<br />

these categories. It can help show body fatness<br />

in most children and teens – which is important,<br />

because sometimes weight issues can lead to health<br />

problems.<br />

Health experts Say…<br />

BMI is a good tool for children and teens aged 2–19.<br />

An easy way to find out your child’s BMI is to ask<br />

their doctor. Or, visit www.cdc.gov/bmi and click<br />

Child and Teen BMI Calculator to get your little<br />

one’s number. Keep in mind that, for children, BMI<br />

is used as a first screen. If your child has a high BMI,<br />

their health care provider would need to do more<br />

evaluations.<br />

Source: Center for Disease Control and Prevention

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