ALIENWARE ALX DESKTOP MANUAL Reproduction of this manual ...

Alienware ALX Desktop Manual
Answers to Common Problems
CD-ROM, DVD-ROM, CD-RW, DVD±RW or Blu-Ray Drive
The computer does not recognize the disc or drive:
• Check to see if the disc is properly inserted into the drive with the label
facing up.
• Try another disc.
• Shut down and restart the computer.
• Clean the disc.
• Restart the computer and enter the BIOS setup utility by pressing and
holding the Delete or F2 key (key may vary) as the computer restarts.
Check the BIOS to ensure that the IDE controllers are enabled.
• Check the drive configuration to make sure it is properly configured;
refer to any documentation that may be included with your drive.
• Shut down your computer, unplug the power cord and modem cable
(if applicable) and open your computer. Make sure that the cables are
properly connected to the drive and the IDE connector on your
motherboard or controller card.
An audio CD does not produce sound:
• Check to see if the audio CD is properly inserted into the drive with the label
facing up.
• Check the volume controls to ensure they are turned up.
• Make sure that the mute control is not checked.
• Check the speaker cables to ensure they are properly connected to your
sound card.
• If the computer has two CD drives, try the audio CD in the other drive.
• Shut down and restart your computer.
• Clean the CD.
• Reinstall the audio device drivers.
A DVD or Blu-Ray movie does not play:
• Check to see if the disc is properly inserted into the drive with the label facing up.
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